For Njosh Only - Healthcare

CourseProject-ProposedActionPlan.docx

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Course Project – Prosed Action Plan

This module you will develop the action plan for your strategic plan. The action, or operational, plan identifies exactly what services will be provided and the exact nature of those services. Write a 1-2 page paper where you describe your action plan. Be sure to format your paper per APA standards and be sure to use at least two sources and cite those sources in the paper. Also, be sure to include a reference page.

Lesson content – Leading for Action

Healthcare Leadership

Healthcare organizations (HCOs) face turbulent times. Changes in technology, funding, regulations, demographics and more make leading and managing HCOs even more challenging.

Sound familiar?

Healthcare administrators have always been expected to have financial experience and operational expertise. These days, that is the minimum expectation for healthcare administrators. Now they are expected to have additional skills in leadership, communication and management of rapid technological change.

Leadership skills: Today's healthcare administrator is expected to encourage and foster a culture of innovative thinking and problem-solving. Creating an organizational culture where people are encouraged to think creatively, take risks, and challenge pre-existing notions of "this is how it has always been done" will help make an organization more competitive and cutting-edge.

Communication skills: Effective communication is an important leadership skill for two reasons. First, the healthcare workforce is becoming increasingly diverse and healthcare administrators must be able to not only talk to, but listen to, a variety of individuals. Diversity will come, not only through people of different races, cultures and genders but also people from different professions, educational backgrounds, forms of expertise, and knowledge bases. Second, healthcare administrators, who frequently come from a non-medical background, must be able to communicate effectively with physicians. Many in healthcare consider the ability to develop effective physician relations to be a core competency for new healthcare administrators.

Change Management skills: Today's healthcare administrator is also expected to manage the rapid changes in technology by knowing how to ask the right questions of the right experts in order to quickly meet organizational needs for technology. With the ever-changing technological landscape, healthcare administrators must be able to keep up in order to ensure the organization's competitiveness.