Course Reflective Creative Paper(1000 Words)
Doinb
CourseOutline.docProposed Course Outline
Class 1:
Unit 1A: Introduction to Conflict, Difficult Conversations and Negotiation
Topics:
o Welcome & course introductions
o Course syllabus review & class expectations
o Creating a class community – support and insights
o Introducing conflict
o The core five principles of anticipate, prevent, identify, manage and resolve
Assigned Readings:
Class 2:
Unit 1B: Communication, Self-Awareness & Its Impact on Conflict
Topics:
o Communication process (Sender, Receiver, Feedback, and Noise)
o Self-Awareness – what does the mean?
Assigned Readings:
Class 3:
Unit 1C: Understanding Conflict Styles
Topics:
o Examining the SDI in depth
o Motivational Value Systems (MVS), Strengths & Overdone Strengths
o Conflict Sequences
o Personality Assignment Exercise (Zoom breakout during class time)
Class 4:
Unit 2A: Crucial Accountability – Before the Conversation: Work on Me First
Topics:
o Crucial conversation:
o Master my Stories
o Take the assessment
Class 5:
Unit 2B: Crucial Accountability – During the Conversation: Create Safety
Topics:
o What is crucial accountability?
o Describe the Gap
o Make it Motivating
Class 6:
Unit 2C: Crucial Accountability – During the Conversation Create Safety
Topics:
o Make it easy
o Stay Focused and Flexible
Class 7:
Unit 2D: After the Conversation: Take Action
Topics:
o Agree on a Plan
o Follow up
o Objections and “why buts”
Class 8:
Unit 3A: The Art & Science of Getting to Yes: Negotiation
Topics:
o How do we define negotiation?
o Where does negotiation happen?
Class 9:
Unit 3B: Posture & Practices of Principled Negotiation: 4 Keys
Topics:
o How is principled negotiation different from other types of negotiation?
o 4 Key Principles of Negotiation unpacked
o Overcoming resistance and opposition in negotiation
Class 10:
Unit 3C: B.A.T.N.A and Planning Ahead
Topics:
o BATNA – understanding it and utilizing it
o Planning ahead and showing up aligned to our values, principles and desired outcomes
