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Correspondence.pptxLetters, memos, and Emails
Readings
Business Communication, 6th Ed.
Modules 9-13
Professional Correspondence
Block Letter Format
Every block formal letter must have the following items, in this order.
Header/Letterhead (with your address)
Date
Inside Address (the recipient’s address)
Salutation (Dear Mrs. Woleslagle,)
Body (your actual writing)
Closing (Sincerely,)
Signature
Printed Name
Block Letter Format
Optional items in a block formal letter include
1. a subject line
2. an enclosures line (Encl.:)
3. a line listing other recipients (cc:)
Memo Format
Each memo must begin with the following four items
DATE:
TO:
FROM:
SUBJECT:
Memos are used for correspondence within a professional organization. Letters are used when you must communicate with people outside your organization.
Emails
Treat emails largely like you would other types of correspondence when you’re writing the body. A few specific rules to email apply.
ALWAYS use a subject line in your
Email should be treated as professionally as any other type of professional communication.
Types of Correspondence
When writing, we think about content separate from format. There are many different types of content that can be written in correspondence, and the book goes over the considerations for several different types of messages and tones. Use these readings to inform your writing on this Unit’s Writing Assignment and Discussion Board.
