Introduction to Hospitality Unit VII

Running Head: LEADERSHIP AND MANAGEMENT IN HOSPITALITY 2

LEADERSHIP AND MANAGEMENT IN HOSPITALITY 2

Leadership and Management in Hospitality

Julio A. Tellechea

Introduction to Hospitality (BHM 3010)

Professor: Karen Francisco

Columbia Southern University

2 February 2020

Introduction

promotion of innovation and learning in a hospitality organization, integration of leadership and management aspects should get effectively executed. The two essential elements in the hospitality industry should not be a must that they are in equilibrium. Real teams in an organization come to existence with good managerial leadership. A significant distinction exists between the administration and administrative leadership. A manager in a hotel, for instance, in help from other departmental managers within the organization, remains to be the integral center from which performance teams originate. The manager, through learning, promotes job improvements challenging the employees to become innovative to enhance security solutions to the problems encountered by the given hospitality organization. For management to be effective must incorporate the aspect of an appropriate leadership style. On the same note hence needs to possess the potential of controlling Ego since the primary role of the manager is to promote innovation. Therefore, considering this, the manager becomes the mirror from whom enumeration from junior workers comes. Managers still exist who do not possess the security element in themselves and their strengths. A manager of this type performs better while using the managerial leadership style of o=command and control. Some also exist selfish to the extent of executing the empowerment roles useful to their workers hence deviating from a manager's primary purpose. They do not readily share their leadership skills. The management strategies on the other side, such as evaluation, coordination, budget formulation, among others, also remains essential as far as realization of hospitality organization goals are concerned (Net, 2020). When executed hand in hand with leadership skills, management strategies, as mentioned, forms vital organizational tools to promote innovation. Also, in small daily organization activities, management strategies get used in making short-term decisions. Crafting an art in management hence becomes vital to balance the priorities in the present and the overall organizational vision. Therefore, this forms the distinction in leadership and management in as much as they get used together. The later subsections in this context provide critiques on articles about leadership and management as separate entities.

Article 1 Abstract

The topic discussed by this article is about research in strategic management in the hospitality industry. The author in the report identifies and considers research to form an essential tool to enhance governance in the hospitality industry. The literature in which this article is built on bases the view of strategies of planning, competition as well as the development of research in the hospitality industry. According to this article, sustainable performance in the hospitality industry incorporates strategies that propose organizations to utilize environmental forces. Conceptualization and empirical evidence form the essential approach with which research should get carried out to enhance management. The author outlines competing and competition development should determine the type of research to get carried out.

The article critiques

Conceptualization and empirical evidence research strategies employed in the hospitality industry are primarily models that are approach- related models. However, according to the author, the strategy got developed from other sectors (Koseoglu, Law, & Dogan, 2018. The plans hence get in the hospitality industry without conducting a thorough empirical investigation realistic with the needs of the hospitality industry. Therefore, here comes a challenge and one source of error in the findings of the research when applied to the hospitality industry. Using research strategies that are not in line with the actual needs of a problem create faults and ineffective problem solution of the concerned issues. Hence the plan formulated and used in the hospitality industry should be developed through consideration of the actual problems in the industry for them to be specific. In recent times, the strategy-oriented type of research focuses much on the organizational methods of competition used. The competitive method in the hospitality industry got developed in 1994 by Murphy and 1996 by Jogaratnam for the restaurants.

Further research with the identification of these competitive methods has, therefore, led to the new development of more classification methods of research analysis. However, the results of the research done with the suggested methodologies were not able to establish the relationship that existed between the competitive techniques and the firm performance despite being in existence. Required rigorous testing of the relations also was never conducted. Hence the study was never successful in the establishment of the critical relationship that exists between the competitive methods and the firm performance. To enhance organizational hospitality performance calls for a thorough understanding of the practical completion methods needed to be employed to make the objectively real. The study hence becomes less relevant to the hospitality industry trends and the general performance.

Article 2 Abstract

This article outlines five keys to successful hospitality leadership by Sarah Andersen. The author came up with this article after completing a hospitality leadership course and got a chance to reflect on the previous class teachings about leadership in hospitality. Based on class teachings, the author explains the earlier explored levels of leadership. Understanding the mission, vision as well as values an organization has forms essential leadership skills by a manager. Administration refers to the ability to translate vision into reality. Guidance gets developed by first realizing and understanding the goal to make others follow them. Implementation of company goals forms the bottom line of its success as well. A company has a leadership level through which its actions and beliefs get manifested.

The article critiques

Basing on balancing accountability and autonomy, different leadership in different industries revolves around the formulated core values. These values, in turn, build leadership integrity and transparency. People working in the company form the core values as outlined by the author, and which encourages flexibility and conducive environments for them to do their jobs effectively. A leadership culture that creates empowerment and confidence in the company associates makes them become leaders and hence promotes self-determination. However, the strategy may not be fully active and positively get affected by monotony and lack of developmental ideas. When a company employee gets promoted to be a leader may face a challenge from the following employees who take time to develop the transition because they once worked in the same. Level. Also, the newly put into place leader crested in the equal company may not have new leadership ideologies. Hence the significant leadership weaknesses that existed before still prevail because the leader lacks new leadership solutions, which makes a company stagnate in terms of performance. Accordingly, when a company intends to build and employ leaders developed from the junior staff should first create an external leadership training session to the chosen employee (Andersen, 2018). The strategy helps bring new and innovative leadership skills from external. Modeling by example, as another leadership aspect discussed in this article, means an organization leader is educating others on the primary purpose of the organization as well as the reason the organization matters. However, this aspect of leadership has challenges as some leaders may not be able to become role models to the people they lead. Hence a company instead ought to have in place a clear outline of leadership guidelines and responsibilities. At any given time, a leader in area should only operate within the stipulated guidelines and rule out the aspect of role model. The strategy would also help to build professionalism and understanding the roles of a leader.

Article 3 Abstract

This article is a thesis about what makes an exceptional leader in organizational hospitality done by Lucia. The author in the article aims to bring an understanding of the attributes that make an excellent leader in the hospitality industry, as well as the influence of gender, has in the process of making a leader. Indeed, the hospitality industry gets dominated by the female gender who get believed to make excellent servants and but not leaders. The author hence carries out research to answer a question on the view of stereotypical description and the leadership aspect in the hospitality industry. Interviews get used as the methodology in this research where the results get analyzed.

The Article critiques

By definition, leadership gets considered to undergo a constant evolution hence challenging to have a standard definition. The complex nature of leadership gives researchers and their popular literature a challenge to carry a scientific study about it. Significantly, this problem cuts across the whole leadership aspect, even in practice. Lack of standard definitions on what leadership is possess a challenge in the development of new leadership ideas based on researches and literature review. The author outlines in the findings of the study that, indeed, males get associated with leadership more compared to the female gender. The female, however, dominates the hospitality industry but do not get a chance to exercise their leadership skills (Harbuláková, 2018). As stated earlier by the author, the literature review does not give a sufficient definition and an understanding of leadership. Hence it affects researches related to leadership topic as both the researcher and the correspondent may not have a thorough insight on what direction entails. The questions asked in the research interviews hence do not have a proper answer. This aspect also makes the leadership research done by the author in this article to have areas of weaknesses. Suggestively leadership-oriented investigations should hence use other methodologies that are quantitative and deviate away from using the oral interview. The strategy mat help in developing more accurate findings relating to the leadership research problems.

References

Andersen, S. (2018). https://www.bu.edu/bhr/files/2018/02/5-Keys-to-Successful-Hospitality-Leadership.pdf

Harbuláková, L. (2018). https://www.modul.ac.at/uploads/files/Theses/Bachelor/Undergrad_2018/Thesis__1511022_HARBULAKOVA__Lucia.pdf

Koseoglu, M. A., Law, R., & Dogan, I. C. (2018). Exploring the social structure of strategic management research with a hospitality industry focus. International Journal of Contemporary Hospitality Management. doi:10.1108/ijchm-11-2017-0764

Net, H. (2020, February 1). The new paradigm for leadership and management in hospitality: the humble and self-confident Boss. https://www.hospitalitynet.org/opinion/4059690.html