Corrections to paper

Articulation of Response (clarity, organization, mechanics).

Competent

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A1. Relevant Information.

Competent

CompetentThe candidate provides relevant information, with adequate

detail, about the chosen organization, including all 5 of the given

points.

EVALUATOR COMMENTS: ATTEMPT 2

1/23/19: All five required elements are touched upon.

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A1a. Summary of the Business Challenge.

Highly Competent

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A2. Functional Areas.

Minimally Competent

Minimally CompetentThe candidate provides a plausible analysis, with

limited detail, of 3 functional areas that are either contributing to

or are impacted by the business challenge.

EVALUATOR COMMENTS: ATTEMPT 2

1/23/19: Lack of Leadership is stated as contributing to low employee

engagement which is affecting patient care, inappropriately termed

Marketing, and Production (seemingly employee productivity). General

statements appear to be provided, with no direct link to the

organization and the employee engagement issue. Additionally, a mass

patient walkout is expressed, and termed as "Marketing". Please

provide supporting statistics, perhaps with the number of clearly

disgruntled employees and their specifically cited reasons, maybe from

an employee survey, for their displeasure. Functional areas may need

to be reassessed.

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A2a. Obstacles to Organizational Success.

Competent

CompetentThe candidate provides a logical discussion, with adequate

detail, of obstacles that have hindered organizational success.

EVALUATOR COMMENTS: ATTEMPT 2

1/23/19: The opening of the new hospital is apparently diverting

attention from employee engagement.

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A3. Recommended Solutions.

Does Not Meet Standard

Does Not Meet StandardThe candidate provides appropriate

recommendations, with no detail, to resolve the client’s business

challenge while addressing each of the 3 functional areas from part

A2.

EVALUATOR COMMENTS: ATTEMPT 2

1/23/19: Use of the I5 software is suggested. Detail is not fully

developed. Please provide more detail on the software, its

capabilities, perhaps its competitors, and cite specific examples of

how employee engagement will be improved, linking the recommendation

to the updated functional area analysis.

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A4. Action Plan.

Minimally Competent

Minimally CompetentThe candidate provides an action plan, with limited

detail, to implement each recommendation from part A3 that includes

the given points.

EVALUATOR COMMENTS: ATTEMPT 2

1/23/19: A chart is provided of some tasks needed for the

implementation of the software. Confusing information is provided on

budget and software cost. A single clear list of tasks, identifying

resources needed, costs, and functional area affected per task is not

evident.

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A5. Visual Timeline.

Minimally Competent

Minimally CompetentThe candidate provides a visual timeline, with

insufficient detail, that includes the start and end dates,

milestones, and resources for each recommended action or activity from

part A4.

EVALUATOR COMMENTS: ATTEMPT 2

1/23/19: A table with dates is provided. This list of tasks may not be

consistent or complete, and will be further evaluated with the updated

recommendations and action plan.

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A6. Financial Return on Investment.

Minimally Competent

Minimally CompetentThe candidate provides a plausible analysis, with

limited detail, of the potential long-term financial return on

investment the company may expect based on implementing the

recommendations.

EVALUATOR COMMENTS: ATTEMPT 2

1/23/19: Values are provided for NPVs and ROIs, as well as cash flows

from the software. It is unclear what cash flows are coming from the

system. Please provide support for the provided cash flows in the

section on recommendations, as well as a calculated ROI=(Increased

cash flows - cost of implementation)/cost of implementation.

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A7. Broader Organizational Returns.

Minimally Competent

Minimally CompetentThe candidate provides a logical discussion, with

limited detail, of the broader organizational returns the company may

expect based on implementing the recommendations.

EVALUATOR COMMENTS: ATTEMPT 2

1/23/19: Increased morale and productivity is stated. It is unclear

how these will occur given the lack of detail in the previous aspects.

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A8. Time Log.

Highly Competent

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A9. Reference List.

Competent

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B. Executive Summary.

Minimally Competent

Minimally CompetentThe candidate provides an appropriate executive

summary, with limited detail, that highlights the salient points of

the business report from part A.

EVALUATOR COMMENTS: ATTEMPT 2