leadership management

The assessment tasks for BSBTWK503 Manage meetings are outlined in the assessment plan below. These tasks have been designed to help you demonstrate the skills and knowledge that you have learnt during your course.

Please ensure that you read the instructions provided with these tasks carefully. You should also follow the advice provided in the Business Works Student User Guide. The Student User Guide provides important information for you relating to completing assessment successfully.

Assessment for this unit

BSBTWK503 Manage meetings describes the performance outcomes, skills and knowledge required to manage a range of meetings including overseeing the meeting preparation processes, chairing meetings, organising the minutes and reporting meeting outcomes.

For you to be assessed as competent, you must successfully complete two assessment tasks:

· Assessment Task 1: Knowledge questions – You must answer all questions correctly.

· Assessment Task 2: Project – You must work through a range of activities and complete a project portfolio.

Task 1- Knowledge questions

Provide answers to all of the questions below:

Complete the table by providing an explanation of each of the following meeting terminology:

Question 1.2

Outline a meeting structure for a formal meeting.

Question 1.3

Outline a meeting structure for an informal meeting.

Question 1.4

Outline at least three key arrangements that need to be made for a meeting.

Question 1.5

Outline two responsibilities of a chairperson prior to a meeting.

Question 1.6

Outline three important aspects of a chairperson’s job during a meeting.

Question 1.7

Explain why it is important for a chairperson to monitor the participation of all those involved in a meeting.

Question 1.8

In relation to group dynamics answer the following questions:

a. Explain how, in the role of a chairperson, you would manage someone who is dominating the meeting.

Question 1.10

As a chairperson, you need to be aware of the different roles that may be present during a meeting. Provide a definition for each role listed below.

Question 1.11

Question 1.12

Describe three advantages of face-to-face meetings and give an example of a workplace situation where this type of meeting may be used.

Question 1.13

Describe three advantages of virtual meetings and give an example of a workplace situation where this type of meeting may be used.

Question 1.14

Describe the use of webcams for meetings, including a brief description of how to use video conferencing software and common features.

Question 1.15

List three different applications you can use to communicate with someone using web conferencing.

Question 1.16

Explain the purpose of an agenda and identify five items that should be included in an agenda.

Question 1.17

Explain the purpose of meeting minutes and list five items that should be included in meeting minutes.

Question 1.18

Explain the difference between informal meeting minutes and formal meeting minutes.

Question 1.19

Access the Corporations Act 2001 from the Internet and identify the information from the Act that relates to notices of meetings. Now answer the following questions:

a. To whom must a notice of meeting be provided?

b. How must the notice of the meeting be provided? Indicate at least two ways.

Question 1.20

Identify two organisational policies and procedures relevant to conducting meetings. For each one, explain why it would be important to follow.