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CopyofAssessment1-BSBPEF502Developanduseemotionalintelligence.docx
ASSESSMENT
TASK 1
Knowledge
Questionnaire
BSBPEF502 Develop and use emotional intelligence
This unit forms part of the following qualification:
10733NAT Diploma of Entrepreneurship and Innovation
BSB50420 Diploma of Leadership & Management BSB50620 Diploma of Marketing and Communications
BSB50820 Diploma of Project Management
BSBPEF502 Develop and use emotional intelligence
Assessment 1 - Knowledge Questionnaire
This unit forms part of the following qualification(s):
10733NAT Diploma of Entrepreneurship and Innovation
BSB50420 Diploma of Leadership & Management
BSB50620 Diploma of Marketing and Communications
BSB50820 Diploma of Project Management
Contents
Task 1 – Knowledge Questionnaire 4
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Introduction |
The assessment tasks for BSBPEF502 Develop and use emotional intelligence are outlined in the assessment plan below. These tasks have been designed to help you demonstrate the skills and knowledge that you have learnt during your course.
Please ensure that you read the instructions provided with these tasks carefully. You should also follow the advice provided in the Business Works Student User Guide. The Student User Guide provides important information for you relating to completing assessment successfully.
Assessment for this unit
BSBPEF502 Develop and use emotional intelligence describes the performance outcomes, skills and knowledge required to develop and use emotional intelligence to increase self-awareness, self-management, social awareness and relationship management in the workplace.
For you to be assessed as competent, you must successfully complete two assessment tasks:
· Assessment Task 1: Knowledge questions – You must answer all questions correctly.
· Assessment Task 2: Project – You must work through a range of activities and complete a project portfolio.
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Assessment Task 1: Knowledge Questionnaire |
Information for students
Knowledge questions are designed to help you demonstrate the knowledge which you have acquired during the learning phase of this unit. Ensure that you:
· comply with the due date for assessment which your assessor will provide
· answer all questions completely and correctly
· submit work which is original and, where necessary, properly referenced
· submit a completed cover sheet with your work
· avoid sharing your answers with other students.
This task is a written questionnaire with a mix of objective and subjective questions.
Refer to the learning material for this unit and undertake additional independent research if needed.
To complete this task satisfactorily, provide satisfactory answers to all questions in your own words, as instructed.
Knowledge and application of emotional intelligence (EI) is essential for any entrepreneur and intrapreneur. Address the following questions:
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Answer |
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1. Explain emotional intelligence and the importance of this characteristic at work. |
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2. Explain each of the five essential principles of emotional intelligence as defined by Daniel Goleman. |
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3. Explain the key principles of the Emotional Intelligence Theory developed by Caruso and Salovey (2004). |
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4. Explain three strategies that can be used to build emotional intelligence. |
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5. Explain how a manager with high emotional intelligence can assist in achieving business objectives. Provide an example to illustrate your answer. |
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6. Explain the importance of recognising cultural differences in emotional intelligence. Provide two examples to illustrate your answer. |
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7. Explain two ways of communicating effectively with a diverse workforce with varying emotional responses. |
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8. Explain two ways of using emotional intelligence to build and manage effective workplace relationships. |
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BSBPEF502 – Assessment 1 - Laneway Education Pty Ltd ABN: 91 607 441 412, RTO No: 41504, CRICOS CODE: 035976 Last updates 10/12/21 |
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