MKT Final

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ConversationScenario.docx

Sales representative: Hi Matt, how are you? How have you been?

Manager: I'm great, I’ve been good Emad, How are you doing? how are you doing?

Sales representative: I'm good I’m doing well, thanks. It’s been a couple of days since the last day we spoke, how is the business going?

Manager: It’s going alright all through I cannot complain.

Sales representative: That’s great news. Earlier when we spoke you mentioned that you wanted to increase sales in the skincare department. Do you still have the same concerns?

Manager: Yes I do, have always looked forward to increasing my sales and attracting more customers to my mall.

Sales representative: Well, I will tell you a few solutions I have that will help increase your sales and the number of customers visiting the Midland Mall. My solution is that you put a kiosk for selling the Zoe lotions. The most selling Zoe lotion variant is cocoa butter, glycerine, and milk for dry skin. All Zoe lotions contain olive oil and lanolin. Zoe cocoa butter lotion is used to remove stretch marks and also replenish the skin whereas Zoe glycerine is used to hydrate the skin. Zoe milk for dry skin restores back a very normal skin. The benefits of all these lotions are that they give a smooth and healthy looking skin. All lotions are currently available in 400ml, 200ml, and 100ml sizes so the buyer have the options to buy what they can afford. I believe by setting up a kiosk in your mall can be a great benefit to both of us. Not only does it makes the Zoe lotion more available but also minimizes the shipping cost, therefore, reducing the cost of the lotion. The three lotions offer best skin repair options as they are enriched with olive oil. So what do you think of my sales approach, do you think that opening a kiosk will be beneficial to the mall?

Manager: Well, I feel that opening a kiosk will be beneficial to the both of us, however, maybe the price will be too high and the customers may not be able to purchase the lotions.

Sales representative: Oh well, though you might say that, Zoe lotion is the best-selling lotion right now and is mostly targeting women shopping in the mall. It has been in the market since 1998; therefore, it is very affordable to the customers. So would you like to implement the idea in your mall?

Manager: The idea is nice and will work how about we implement it next week?

Sales representative: That is great, I'm looking forward to working with you.

Manager: Thanks for coming, enjoy the rest of your day.

Sales representative: Thank you. I appreciate.