quant hw
intro
| Control charts | To create a control chart | |||||||||||||||
| are used to monitor and improve processes | collect subgroups (samples) of process output over time | |||||||||||||||
| data is collected over time | calculate sample statistics for each subgroup | |||||||||||||||
| past performances are use to predict future outcomes | plot the statistics over time | |||||||||||||||
| add control limits (ususally within +- 3 standard deviations of the statistic of measure | ||||||||||||||||
| Phase 1 control charts | Goals are to find patterns over time and points that fall outside limits | |||||||||||||||
| analyzed at the start of a process to determine where improvements are needed | ||||||||||||||||
| Phase 2 control charts | ||||||||||||||||
| analyed after improvements have been imposed | ||||||||||||||||
| Causes of variation | ||||||||||||||||
| special and common | ||||||||||||||||
| special causes are correctable without changing the process | ||||||||||||||||
| common cause variation is inherit in the process (random) | ||||||||||||||||
| common cause variation (no points outside limits) - stable process - in control - predictable | ||||||||||||||||
| A rule of thumb is 8 or more consecutive points | ||||||||||||||||
| above or below the center line may indicate a trend | ||||||||||||||||
| special cause variation (point outside limit) - out of control process | ||||||||||||||||
| unpredictable |
p chart
| used for categorical variables | ||||||||||||
| ni = Number of observations | ||||||||||||
| to find p-bar (mean) divide sum of pi by the number of observations | ||||||||||||
| number of Days | 10 | |||||||||||
| subgroup size | 100 | Generate the plot | ||||||||||
| p-bar | (p-bar(1-p-bar))/ni | UCL | LCL | pi | LCL | UCL | ||||||
| Day | defects | proportion (pi) defects per day | 0.147 | 0.00125391 | 0.2532317749 | 0.0407682251 | 0.12 | 0.041 | 0.253 | |||
| 1 | 12 | 0.12 | 0.14 | 0.041 | 0.253 | |||||||
| 2 | 14 | 0.14 | 0.1 | 0.041 | 0.253 | |||||||
| 3 | 10 | 0.1 | 0.18 | 0.041 | 0.253 | |||||||
| 4 | 18 | 0.18 | 0.21 | 0.041 | 0.253 | |||||||
| 5 | 21 | 0.21 | 0.14 | 0.041 | 0.253 | |||||||
| 6 | 14 | 0.14 | 0.15 | 0.041 | 0.253 | |||||||
| 7 | 15 | 0.15 | 0.12 | 0.041 | 0.253 | |||||||
| 8 | 12 | 0.12 | 0.15 | 0.041 | 0.253 | |||||||
| 9 | 15 | 0.15 | 0.16 | 0.041 | 0.253 | |||||||
| 10 | 16 | 0.16 | ||||||||||
| sum of pi | 1.47 | |||||||||||
| p-bar (mean) | 0.147 |
Number of Days
Probability
c chart
| monitors errors in an area of opportunity (space, time, etc) | |||||||||||||
| number of areas(time) sampled (n) | 10 | ci is the number of errors in area i | |||||||||||
| Graph the chart | |||||||||||||
| Day | errors (ci) | Ci | UCL | LCL | |||||||||
| 1 | 7 | ||||||||||||
| 2 | 3 | ||||||||||||
| 3 | 6 | ||||||||||||
| 4 | 3 | ||||||||||||
| 5 | 4 | ||||||||||||
| 6 | 5 | ||||||||||||
| 7 | 3 | ||||||||||||
| 8 | 5 | SQRT is the square root feature in Excel | |||||||||||
| 9 | 2 | ||||||||||||
| 10 | 0 | ||||||||||||
| sum ci | |||||||||||||
| c-bar (Mean) |
r chart
| Use when observation size is 10 or less | |||||||||||||||
| Is the process range in control? | |||||||||||||||
| number of days collection occurs (k) | 10 | ||||||||||||||
| observation size (use in control constants table) | 5 | Graph the process | |||||||||||||
| From Control table | |||||||||||||||
| Day | 5 delivery times collected each day (Xi) | Ri | R-bar | D3 | D4 | UCL | LCL | ||||||||
| 1 | 6.7 | 11.7 | 9.7 | 7.5 | 7.8 | ||||||||||
| 2 | 7.6 | 11.4 | 9 | 8.4 | 9.2 | ||||||||||
| 3 | 9.5 | 8.9 | 9.9 | 8.7 | 10.7 | ||||||||||
| 4 | 11 | 9.9 | 11.3 | 11.6 | 8.5 | ||||||||||
| 5 | 8.3 | 8.4 | 9.7 | 9.8 | 7.1 | D3 and D4 are control group constants | |||||||||
| 6 | 9.4 | 9.3 | 8.2 | 7.1 | 6.1 | they represent relations between variation and mean for a given sample size | |||||||||
| 7 | 10 | 10.7 | 9 | 8.2 | 11 | values are found in tables | |||||||||
| 8 | 9.5 | 10.5 | 7 | 8.6 | 10.1 | ||||||||||
| 9 | 7.8 | 9 | 12 | 9.1 | 11.7 | ||||||||||
| 10 | 9.9 | 10.1 | 8.9 | 9.6 | 7.1 | ||||||||||
| sum Ri | |||||||||||||||
| R-bar |