ControlchartblankExcelformforCTQs2.xlsx

Sheet1

Guest Room Cleanliness
Period Result Control Line Upper Control Line Lower Control Line
1 82% Mean
2 83% Standard Deviation
3 80%
4 85%
5 84%
6 79%
7 83%
8 85%
9 80%
10 81%
11 84%
12 80%
Man Hours Per Occupied Room
Period Hours Control Line Upper Control Line Lower Control Line
1 0.50 Mean
2 0.49 Standard Deviation
3 0.47
4 0.48
5 0.49
6 0.51
7 0.52
8 0.48
9 0.51
10 0.48
11 0.47
12 0.50
Direct Expense per Occupied Room
Period Expense Control Line Upper Control Line Lower Control Line Mean
1 $5.35 Standard Deviation
2 $5.50
3 $5.85
4 $6.25
5 $5.50
6 $5.35
7 $5.25
8 $5.50
9 $5.10
10 $5.25
11 $5.40
12 $5.50
Check In Speed in Minutes
Period Speed Control Line Upper Control Line Lower Control Line Mean
1 1.1 Standard Deviation
2 1.2
3 1.3
4 1.5
5 1.1
6 1.0
7 1.2
8 1.3
9 1.4
10 1.5
11 1.0
12 1.3
Green Option Participation
Period Rate Control Line Upper Control Line Lower Control Line
1 1.8% Mean
2 1.4% Standard Deviation
3 2.5%
4 2.3%
5 1.8%
6 1.4%
7 2.4%
8 1.6%
9 1.1%
10 2.5%
11 3.0%
12 1.9%