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COMPANY PROFILE
T-Mobile US, Inc.
REFERENCE CODE: 746D17CD-0DF7-49C7-9269-B049ADB35CBA PUBLICATION DATE: 09 Feb 2021 www.marketline.com COPYRIGHT MARKETLINE. THIS CONTENT IS A LICENSED PRODUCT AND IS NOT TO BE PHOTOCOPIED OR DISTRIBUTED
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T-Mobile US, Inc. TABLE OF CONTENTS
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TABLE OF CONTENTS
Company Overview ........................................................................................................ 3 Key Facts ......................................................................................................................... 3 Business Description ..................................................................................................... 4 History ............................................................................................................................. 5 Key Employees ............................................................................................................. 22 Key Employee Biographies .........................................................................................23 Major Products & Services ..........................................................................................27 SWOT Analysis ............................................................................................................. 28 Top Competitors ........................................................................................................... 33 Company View .............................................................................................................. 34 Locations And Subsidiaries ........................................................................................36
T-Mobile US, Inc. Company Overview
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Company Overview
COMPANY OVERVIEW
T-Mobile US, Inc. (T-Mobile or "the company"), a subsidiary of Deutsche Telekom AG is a provider of wireless communication services in the US. The company offers voice, messaging, and data services to its customers in the prepaid, postpaid and wholesale markets. It also offers a range of wireless devices, including smartphones, tablets and other mobile communication devices, and accessories. It provides data service and wireless internet access to commercial centers. The company carries out the distribution of personal digital assistants, mobile phones and accessories from vendors such as HTC, Apple, Google, LG and Nokia. It has geographical presence in Puerto Rico and the US. The company is headquartered in Bellevue, Washington, the US.
The company reported revenues of (US Dollars) US$44,998 million for the fiscal year ended December 2019 (FY2019), an increase of 3.9% over FY2018. In FY2019, the company’s operating margin was 12.7%, compared to an operating margin of 12.3% in FY2018. In FY2019, the company recorded a net margin of 7.7%, compared to a net margin of 6.7% in FY2018. The company reported revenues of US$17,671 million for the second quarter ended June 2020, an increase of 59% over the previous quarter.
Key Facts
KEY FACTS
Head Office T-Mobile US, Inc. 12920 SE 38th Street Bellevue Washington Bellevue Washington USA
Phone 1 425 3784000 Fax 1 302 6365454 Web Address www.t-mobile.com Revenue / turnover (USD Mn) 44,998.0 Financial Year End December Employees 53,000 NASDAQ Ticker TMUS
T-Mobile US, Inc. Business Description
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Business Description
BUSINESS DESCRIPTION
T-Mobile US, Inc. (T-Mobile or "the company") is a wireless company engaged in the provision of mobile communications services, including voice, messaging and data, under its flagship brands, T-Mobile and Metro, in the US, Puerto Rico and the US Virgin Islands. Deutsche Telecom AG holds approximately 65% controlling interest in the company. As of December 2019, the company provides services to 86.0 million customers in the postpaid, prepaid, and wholesale markets.
The company operates through a single segment: the provision of wireless communications services.
T-Mobile offers wireless communications services through a variety of service plan options. The service plan offerings enable customers to subscribe for wireless services separately from the purchase of a device. The company offers mobile communication services utilizing mid-band spectrum licenses, such as Advanced Wireless Services (AWS) and Personal Communications Service (PCS), and low-band spectrum licenses utilizing 700 megahertz (MHz) A-Block spectrum. The company offers wireless services through long term evolution (LTE) and evolved high speed packet access plus (HSPA+). The company offers wireless communication services to three groups of customers, including branded postpaid, branded prepaid and wholesale customers. Branded postpaid customers include customers who are qualified to pay after using wireless communication services. Branded prepaid customers generally include customers who pay in advance. Its branded prepaid customers include customers of the T-Mobile and Metro. Wholesale customers include those customers who operated the company’s network but managed by wholesale partners, such as Machine-to-Machine and Mobile Virtual Network Operator customers. In 2019, the company generated 67% of its revenue from Branded postpaid customers, followed by Branded prepaid (28%) and Wholesale, roaming and other customers (5%).
T-Mobile also offers a range of wireless devices, including smartphones, tablets and other mobile communication devices, which are manufactured by various suppliers. Services, devices and accessories are offered directly to consumers through its owned and operated retail stores, as well as through the websites. The company also offers devices to dealers and other third party distributors for resale through independent third-party retail outlets and a variety of third-party websites.
T-Mobile US, Inc. History
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History
HISTORY
Contracts/Agreements
Year: 2021
In January, T-Mobile entered into an agreement to acquire assets from Brookings Municipal Utilities.
Contracts/Agreements
Year: 2021
In January, T-Mobile extended its partnership with Nokia to expand its nationwide 5G network.
Acquisitions/Mergers/Takeovers
Year: 2021
In February, T-Mobile acquired Wireless assets and operations from Shenandoah Telecommunications Company.
Plans/Strategy
Year: 2020
In January, the company announced its plans to launch T-Mobile Money in Puerto Rico.
New Products/Services
Year: 2020
In January, the company introduced GoTo, a new line of accessories with all the device essentials.
Plans/Strategy
Year: 2020
In April, the company announced its plans to acquire Shenandoah Telecommunications' wireless operations.
Contracts/Agreements
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Year: 2020
In April, T-Mobile US and Avangrid Renewables LLC signed a green energy supply contract for the Otter Creek wind farm in LaSalle County, Illinois, the US.
Contracts/Agreements
Year: 2020
In June, T-Mobile US signed an agreement with GCI to offer 5G roaming services to its customers in Alaska, the US.
Stake Sale
Year: 2020
In June, T-Mobile sold 24.6% of SoftBank's stake in the company.
New Products/Services
Year: 2020
In March, T-Mobile launched 5G in Panhandle, Texas, the US.
New Products/Services
Year: 2020
In March, T-Mobile launched 5G in Four Bridges, Ohio, the US.
New Products/Services
Year: 2020
In March, T-Mobile launched 5G in Bloomfield, Indiana, the US.
New Products/Services
Year: 2020
In March, T-Mobile launched 5G in Ault, Colorado, the US.
New Products/Services
Year: 2020
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In March, T-Mobile launched 5G in Jackson, Tennessee, the US.
New Products/Services
Year: 2020
In March, T-Mobile launched 5G in Lonaconing, Maryland, the US.
New Products/Services
Year: 2020
In March, T-Mobile launched 5G in Cordes Lakes, Arizona, the US.
New Products/Services
Year: 2020
In March, T-Mobile launched 5G in Reynoldsville, Pennsylvania, the US.
New Products/Services
Year: 2020
In March, T-Mobile launched 5G in Mercersburg, Pennsylvania, the US.
New Products/Services
Year: 2020
In March, T-Mobile launched 5G in Hampton, Iowa, the US.
New Products/Services
Year: 2020
In March, T-Mobile launched 5G in Versailles, Indiana, the US.
New Products/Services
Year: 2020
In March, T-Mobile launched 5G in Hood River, Oregon, the US.
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New Products/Services
Year: 2020
In March, T-Mobile launched 5G in Tallulah, Louisiana, the US.
New Products/Services
Year: 2020
In March, T-Mobile launched 5G in Hennessey, Oklahoma, the US.
New Products/Services
Year: 2020
In March, T-Mobile launched 5G in Perryopolis, Pennsylvania, the US.
New Products/Services
Year: 2020
In March, T-Mobile launched 5G in Newburg, Wisconsin, the US.
New Products/Services
Year: 2020
In March, T-Mobile launched 5G in Folly Beach, South Carolina, the US.
New Products/Services
Year: 2020
In March, T-Mobile launched 5G in Mineola, Texas, the US.
New Products/Services
Year: 2020
In March, T-Mobile launched 5G in Kettle Falls, Washington, the US.
New Products/Services
Year: 2020
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In March, T-Mobile launched 5G in Twin Falls, Idaho, the US.
New Products/Services
Year: 2020
In March, T-Mobile launched 5G in Evansville, Indiana, the US.
New Products/Services
Year: 2020
In April, the company launched 5G in Lafayette, Indiana, the US.
Contracts/Agreements
Year: 2020
In March, T-Mobile and YouTube entered into a partnership to offer un-carrier customers free YouTube Premium for two months.
New Products/Services
Year: 2020
In November, T-Mobile announced to launch 5G Pixel 4a smartphone.
Contracts/Agreements
Year: 2020
In December, T-Mobile and The Drone Racing League Announced Multi-Year Partnership to Innovate 5G Wireless Drone Technology and Reimagine Sports Entertainment .
Acquisitions/Mergers/Takeovers
Year: 2019
In July, the company acquired PushSpring, Inc., a US-based marketing agency.
Contracts/Agreements
Year: 2019
T-Mobile US, Inc. History
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In September,T-Mobile entered into a partnership with Microsoft for project xCloud preview.
New Products/Services
Year: 2019
In October, T-Mobile introduced broadband push-to-talk service on its network.
Contracts/Agreements
Year: 2019
In October, T-Mobile along with AT&T, Sprint Corporation, and Verizon Communications entered into an agreement to form a joint venture, the Cross Carrier Messaging Initiative (CCMI) to transform messaging experience.
Contracts/Agreements
Year: 2019
In November, the company signed an agreement with Amdocs MarketONE to deliver new digital subscription offerings with seamless customer experience.
Plans/Strategy
Year: 2019
In November, T-Mobile announced its plans to launch nationwide 5G network ahead of Christmas.
New Products/Services
Year: 2019
In December, the company announced to build a new data center in Warsaw, Poland.
Contracts/Agreements
Year: 2019
In October, the company partnered with Quibi, a mobile streaming service.
Contracts/Agreements
Year: 2018
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In February, the company to acquire Local Multipoint Distribution Service millimetre wave spectrum in the 28GHz-31GHz bands covering Ohio, from Akron-based First Communications.
Contracts/Agreements
Year: 2018
In January, the company, Nokia and Intel partnered to bring company's first commercial hardware based 5G 28 GHz cell in Bellevue, Washington state.
Contracts/Agreements
Year: 2018
In March, the wireless company recognized by the U.S. Environmental Protection Agency signed a partnership with Green Power for leading the way to Clean Up Wireless.
Contracts/Agreements
Year: 2018
In March, the company enter into a partnership with NBC-owned station NBC 5 / KXAS-TV to increase the 600 MHz Repack station in North Texas.
New Products/Services
Year: 2018
In March, the company ,AT&T, Sprint and Verizon officially introduce product details of next-generation mobile authentication platform at Mobile World Congress in Barcelona.
New Products/Services
Year: 2018
In November, the company officially launch a mobile hotspot device know as 4G LTE CellSpot V2.
Acquisitions/Mergers/Takeovers
Year: 2018
In April, T-Mobile announced to merge with Sprint Corporation for a value at US$146 billion.
Plans/Strategy
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Year: 2018
In July, T-Mobile US planned to expand its Simple Global offering, part of the T-Mobile ONE plan, to more 70 countries.
New Products/Services
Year: 2018
In July, T-Mobile released a series of bands, narrowband IoT, specially for sensors and other devices.
New Products/Services
Year: 2018
In July, T-Mobile unveiled a narrowband Internet of Things network in the U.S.
Contracts/Agreements
Year: 2018
In July, the company and Nokia entered into a US$3.5 billion agreement to accelerate the deployment of a nationwide 5G network.
Plans/Strategy
Year: 2018
In August, T-Mobile US plans to launch its TV service.
Contracts/Agreements
Year: 2018
In August, T-Mobile launched cheaper, stripped down unlimited plan.
Contracts/Agreements
Year: 2018
In August, T-Mobile announced an agreement with MetroSMART Ride, to extend that offering into its MetroPCS brand.
Contracts/Agreements
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Year: 2018
In September, T-Mobile signed an agreement with Crown Castle to install additional small cells and enhance the 4G LTE network capacity.
New Products/Services
Year: 2018
In September, the T-Mobile Czech Republic to launch IoT services offers focussed on SMEs.
Contracts/Agreements
Year: 2018
In September, T-Mobile partnered with Google for a new enhanced location service, Emergency Location Service, for more-accurate 911 location data.
New Products/Services
Year: 2018
In October, T-Mobile launched Metro, the first prepaid brand 5G network services.
Contracts/Agreements
Year: 2018
In October, T-Mobile partnered with OnePlus to launch new 6T Smartphone in NewYork, the US.
Contracts/Agreements
Year: 2018
In September, the company and Ericsson entered into a multi-year contract, worth US$3.5 billion, to assist T-Mobile's 5G network deployment.
Contracts/Agreements
Year: 2018
In December, T-Mobile collaborated with U.S. Department of Veterans Affairs to help expand veterans access to health care.
New Products/Services
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Year: 2018
In June, the company announced the sale of LG Aristo 2 Plus with 600MHz LTE support.
Contracts/Agreements
Year: 2018
In August, T-Mobile signed into an exclusive US carrier partnership with OnePlus 6T.
New Products/Services
Year: 2017
In May, Samsung announced to sell its new 360-degree camera at a cost of US$229 and it is available at online platforms such as -Mobile, Verizon, Best Buy, Amazon, AT&T, Sprint, U.S. Cellular, and ShopSamsung app.
Acquisitions/Mergers/Takeovers
Year: 2017
In September, the company announced plans to acquire remaining stake in Iowa Wireless Services (iWireless) from Aureon.
Contracts/Agreements
Year: 2017
In May, the company's Binge On partnered with Eros Now, a digital over-the-top Indian entertainment platforms.
Acquisitions/Mergers/Takeovers
Year: 2017
In December, T-Mobile announced plans to acquire Layer3 TV.
New Products/Services
Year: 2017
In September, the company to provide latest products of Apple which includes new generation iPhone 8 and iPhone 8 Plus, and Apple Watch Series 3.
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New Products/Services
Year: 2017
In September, the company introduce its ONE family plans will now come with Netflix at absolutely no extra charge.
New Products/Services
Year: 2017
In August, the company launch LG V30 smartphone to support 600 MHz LTE.
New Products/Services
Year: 2017
In May, the company to offer LG Stylo 3 PLUS™ at its stores nationwide.
New Products/Services
Year: 2017
In May, the company launch Premium Device Protection (PDP) Plus added with McAfee®security and ID Protection.
New Products/Services
Year: 2017
In April, the company launch LTE-U that support Samsung Galaxy S8 handset .
New Products/Services
Year: 2017
In May, the company networks runs faster in new Samsung Galaxy S8 or S8+ and available across all T- Mobile stores.
Plans/Strategy
Year: 2015
In December, launch the company to introduce its first Windows 10 phone.
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Asset Purchase
Year: 2015
In April, T-Mobile US acquired the 1900 MHz PCS spectrum from nTelos Wireless, for a value of US$56 million.
New Products/Services
Year: 2017
The company introduced T-Mobile SyncUP DRIVE, an all-in-one connected car solution which transforms the car into a rolling Wi-Fi hotspot and gives the customer vehicle diagnostics, safety and security features. T-Mobile introduced Premium Device Protection (PDP) Plus which gives assistance from Tech Personal Help Desk for all other devices that connect to the Internet via T-Mobile phones, tablets or hotspots.
New Products/Services
Year: 2017
T-Mobile introduced Scam ID and Scam Block to customers which safeguards them from scam calls. The company launched AppleCare Services as part of its Premium Device Protection services. T-Mobile’s Premium Device Protection (previously called Premium Handset Protection) and JUMP! with Premium Device Protection will now include AppleCare Services for Un-carrier customers.
New Products/Services
Year: 2017
T-Mobile unveiled two new IoT Access packs with wireless data and a Category 1 (Cat1) module to accelerate IoT innovation.
New Products/Services
Year: 2016
T-Mobile unveiled T-Mobile SyncUP DRIVE, a connected car solution that transforms a car into a rolling Wi-Fi hotspot. Subsequently, the company introduced DIGITS, a new technology enabling customers to get multiple numbers on a single phone, and use them across multiple devices.
New Products/Services
Year: 2016
T-Mobile US, Inc. History
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T-Mobile launched Samsung Galaxy 7 with a free, full year of Netflix.
Corporate Changes/Expansions
Year: 2015
The company expanded its Un-carrier network and introduced Extended Range LTE, or 700 MHz low band spectrum in Miami, Fresno, Houston, Washington, Maryland, Virginia, Austin, Los Angeles, and Orange County.
Corporate Changes/Expansions
Year: 2015
The company added ALCATEL ONETOUCH POP, a 4G LTE Android smartphone to its devices portfolio.
New Products/Services
Year: 2015
T-Mobile launched Score, a new customer program that enables members to explore deals on smartphones sold by the company.
New Products/Services
Year: 2015
T-Mobile launched Un-carrier 9.0, 'Un-carrier for Business' to offer wireless services to businesses. The company also launched 'Un-contract,' and Carrier Freedom, two new initiatives to its Un-Carrier initiative.
Contracts/Agreements
Year: 2015
T-Mobile partnered with Google on Project Fi to innovate on wireless offerings for the US wireless customers and T-Mobile. BlackBerry and T-Mobile entered into a partnership to offer BlackBerry Classic to the Un-carrier’s Data Strong network.
New Products/Services
Year: 2015
The company launched T-Mobile Video Calling.
T-Mobile US, Inc. History
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New Products/Services
Year: 2015
T-Mobile launched T-Mobile 4G LTE CellSpot, the first-ever 4G LTE mini-tower. Subsequently, the company launched mobile video with Binge On. The company announced to offer iPad Pro with JUMP! On Demand.
New Products/Services
Year: 2015
MetroPCS launched North America Unlimited.
New Products/Services
Year: 2014
T-Mobile along with Univision Communications, launched Univision Mobile, a wireless service created for Hispanic Americans. Subsequently, T-Mobile, in partnership with Rhapsody, introduced Rhapsody unRadio, an internet radio service. The company also launched Un-carrier 7.0, which enables T-Mobile customers to call and text over any wireless fidelity (Wi-Fi) connection. Further, T-Mobile launched Data Stash with 10 gigabytes (GB) of fourth generation (4G) long term evolution (LTE) data for businesses and consumers.
Contracts/Agreements
Year: 2013
The company's wholly owned subsidiary signed an agreement to purchase 10 megahertz (MHz) of AWS spectrum from U.S. Cellular for $308 million in cash. NTT DOCOMO partnered with T-Mobile and strengthened its network service for Japanese expatriates in the US.
Stock Listings/IPO
Year: 2013
The company's shares started trading on the New York Stock Exchange (NYSE) under the ticker symbol of “TMUS”.
Corporate Changes/Expansions
Year: 2013
T-Mobile USA enhanced its services portfolio with the addition of hosted and on-premise MobileIron
T-Mobile US, Inc. History
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mobile device management (MDM) services. Subsequently, T-Mobile USA and MetroPCS Communications combined to form T-Mobile US, Inc. The company added two cloud-based SOTI MobiControl MDM solutions to its managed mobility portfolio. T-Mobile expanded its MetroPCS brand to 15 new markets in the US.
Acquisitions/Mergers/Takeovers
Year: 2012
Crown Castle International acquired rights to approximately 7,200 T-Mobile towers for $2.4 billion in cash.
Contracts/Agreements
Year: 2012
In June, T-Mobile USA signed spectrum agreement with Verizon Wireless for purchase and exchange of certain advanced wireless services (AWS) spectrum licenses in 218 markets across the US.
Corporate Changes/Expansions
Year: 2012
T-Mobile USA opened its T-Mobile Premium Retailer (TPR) store in Pompano Beach, Florida.
Corporate Changes/Expansions
Year: 2010
AT&T Mobility, T-Mobile USA and Verizon Wireless formed a joint venture to build a national mobile commerce network.
Corporate Changes/Expansions
Year: 2010
T-Mobile USA extended android lineup with its first mobile tablet, Samsung Galaxy Tab.
Contracts/Agreements
Year: 2009
T-Mobile USA partnered with The Recording Academy to launch a marketing program with T-Mobile and the T-Mobile Sidekick. Subsequently, T-Mobile USA entered into a retail agreement with RadioShack to offer T-Mobile products and services in more than 4,000 RadioShack stores across the US and Puerto Rico.
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Acquisitions/Mergers/Takeovers
Year: 2008
T-Mobile USA acquired SunCom Wireless Holdings.
Contracts/Agreements
Year: 2005
T-Mobile USA formed a multiyear marketing partnership with the NBA and WNBA to promote its wireless services across all channels of the NBA and WNBA.
Contracts/Agreements
Year: 2004
T-Mobile USA, entered into agreements with Cingular Wireless (Cingular) to terminate their wireless network sharing joint venture.
Contracts/Agreements
Year: 2003
T-Mobile USA was awarded a nationwide wireless priority service (WPS) contract by the National Communications System (NCS), through its WPS integration contractor, DynCorp. Subsequently, Comcast Cable and T-Mobile USA entered into a strategic marketing alliance to offer the T-Mobile HotSpot Wi-Fi Internet service.
Corporate Changes/Expansions
Year: 2002
VoiceStream expanded its wireless broadband services market when it acquired MobileStar Network.
Corporate Changes/Expansions
Year: 2002
V VoiceStream started operating as a subsidiary of Deutsche Telekom. It was re-branded as T-Mobile USA.
Acquisitions/Mergers/Takeovers
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Year: 2000
VoiceStream expanded its wireless broadband services market when it acquired MobileStar Network.oiceStream was acquired by Deutsche Telekom.
Acquisitions/Mergers/Takeovers
Year: 2000
VoiceStream merged with Omnipoint Communications and Aerial Communications.
Spin-off
Year: 1999
VoiceStream was spun off from Western Wireless.
Incorporation/Establishment
Year: 1994
T-Mobile US, Inc.'s (T-Mobile or "the company") was established as VoiceStream Wireless PCS, a subsidiary of Western Wireless.
T-Mobile US, Inc. Key Employees
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Key Employees
KEY EMPLOYEES
Name Job Title Board Jon A. Freier Executive Vice President-Consumer Markets Senior Management Michael J. Katz Executive Vice President-T-mobile for
Business Senior Management
Timotheus Hottges Chairman Executive Board Cody Sanford Chief Information Officer, Executive Vice
President Senior Management
Matt Staneff Chief Marketing Officer, Executive Vice President
Senior Management
G. Michael Sievert Chief Executive Officer, Director, President Executive Board Deeanne King Chief Human Resources Officer, Executive
Vice President Senior Management
Marcelo Claure Christian P. Illek Director Non Executive Board Neville R. Ray President-Technology Senior Management Susan Loosmore Executive Vice President-Financial
Planning,Analysis Senior Management
Abdul Saad Chief Technology Officer, Executive Vice President
Senior Management
Jeremy Malasky Senior Vice President-Corporate Services and Chief of Staff
Senior Management
Peter Osvaldik Chief Financial Officer, Executive Vice President
Senior Management
Srikant M. Datar Director Non Executive Board Lawrence H. Guffey Director Non Executive Board Raphael Kubler Director Non Executive Board Thorsten Langheim Director Non Executive Board Peter A. Ewens Executive Vice President-Corporate Strategy Senior Management Callie Field Executive Vice President-Customer care Senior Management David A. Miller Executive Vice President, General Counsel,
Secretary Senior Management
Janice V. Kapner Senior Vice President-Communications and Community Engagement
Senior Management
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Key Employee Biographies
KEY EMPLOYEE BIOGRAPHIES
Timotheus Hottges
Board:Executive Board Job Title:Chairman Since:2013
Mr. Hottges has been the Chairman at T-Mobile since 2013. He has been the Chief Executive Officer at Deutsche Telekom since 2014. He served as the Chief Financial Officer and a Member of the Board of Management at Deutsche Telekom from 2009 to 2013. Earlier, he served as a Member of the Board of Management at T-Home Unit from 2006 to 2009 and headed the European operations at T-Mobile International from 2003 to 2006.
Cody Sanford
Board:Senior Management Job Title:Chief Information Officer, Executive Vice President
Mr. Sanford is the Executive Vice President and Chief Information Officer at T-Mobile. Prior to this, he served as the Senior Vice President of Technology at the company. From 2011 to 2012, he was the Senior Vice President of West Area Field Sales and Operations at T-Mobile. From 2010 to 2011, Mr. Sanford was the West Region Vice President of Retail Sales; from 2008 to 2010, he served as the Vice President of Enterprise Planning and from 2006 to 2008, he was the Vice President of Engineering and Operations. Prior to that, Mr. Sanford held various leadership positions in Engineering and Operations. Before joining T-Mobile, he served as the Western Regional Director at the Walter Group and founded Magellan Communications.
Matt Staneff
Board:Senior Management Job Title:Chief Marketing Officer, Executive Vice President
Mr. Staneff is the Chief Marketing Officer and Executive Vice President of the company. Prior to this, he held several leadership positions at T-Mobile, including Executive Vice President, Chief Commercial Officer, Senior Vice President Product and Customer Management, Senior Vice President Customer Loyalty and Vice President of Customer Loyalty.
G. Michael Sievert
Board:Executive Board Job Title:Chief Executive Officer, Director, President Since:2020
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Mr. Mike Sievert has been the Chief Executive Officer and President of the company since 2020. Prior to this role, he served as Chief Operating Officer of the company since 2018. Prior to this, he served as the Chief Marketing Officer and Executive Vice President from 2013 to 2015. Mr. Sievert also served as the Chief Marketing Officer and Executive Vice President of the company from 2012 to 2013. Prior to joining the company, Mr. Sievert was the Chief Executive Officer at Discovery Bay Games, from April 2012 to November 2012. He also served as the Chief Commercial Officer at Clearwire Corporation from April 2009 to June 2011.
Marcelo Claure
Since:2020 Age:54
Mr. Claure has been a Director of the company since 2013. He also serves as chief executive officer of SoftBank Group International and chief operating officer of SoftBank Group Corp. Mr.Claure is the Executive Chiarman of the we company.
Neville R. Ray
Board:Senior Management Job Title:President-Technology
Mr. Ray is the President of technology at T-Mobile. He joined T-Mobile USA (then VoiceStream) in 2000 and later served as the Chief Technology Officer. Prior to T-Mobile USA, he served as the Network Vice President at Pacific Bell Mobile Services. Mr. Ray currently serves on the Board of Directors at Next Generation Mobile Networks Alliance. He also serves on the Board of Governors at 5G Americas and served as the Chairperson from 2008 to 2013.
Abdul Saad
Board:Senior Management Job Title:Chief Technology Officer, Executive Vice President Since:2020
Mr. Abdul Saad serves as Chief Technology Officer and Executive Vice President of the company. He is also member of Board of Governors at 5G Americas and member of the NGMN Board of Directors.
Srikant M. Datar
Board:Non Executive Board Job Title:Director Since:2013 Age:65
Mr. Datar has been a Director at T-Mobile since 2013. He has been a Professor of Accounting and
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Business Administration since 1996. He currently serves as the Arthur Lowes Dickinson Professor of the Graduate School of Business Administration at Harvard University. Mr. Datar previously served as a Professor at Stanford University and Carnegie Mellon University. He serves as a Member of the Board of Directors at Novartis, ICF International, Stryker, and HCL Technologies.
Lawrence H. Guffey
Board:Non Executive Board Job Title:Director Since:2013 Age:51
Mr. Guffey has been a Director at T-Mobile since 2013. He served as a Senior Managing Director in the Private Equity Group at The Blackstone Group, where he worked for 22 years. Previously, he was a Partner at The Blackstone Group. Mr. Guffey served as a Member of the Supervisory Board at Deutsche Telekom from 2006 to 2013. He also served as a Director at New Skies Satellites Holdings from 2005 to 2007, FiberNet from 2001 to 2003, iPCS from 2000 to 2002, PAETEC Holding from 2000 to 2002, Commnet Cellular from 1998 to 2001, and TDC from 2006 to 2013. Mr. Guffey has been a Director at Axtel SA de CV since 2000.
Raphael Kubler
Board:Non Executive Board Job Title:Director Since:2013 Age:56
Mr. Kubler has been a Director at T-Mobile since 2013. He has been the Senior Vice President of the Corporate Operating Office at Deutsche Telekom since 2014. Previously, Mr. Kubler served as the Senior Vice President of Group Controlling at Deutsche Telekom from 2009 to 2013 and as the Chief Financial Officer at T-Mobile Deutschland from 2003 to 2009. He currently serves on the Board of Directors at Hellenic Telecommunications.
Thorsten Langheim
Board:Non Executive Board Job Title:Director Since:2013 Age:53
Mr. Langheim has been a Director at T-Mobile since 2013. He has been the Senior Vice President of Group Corporate Development at Deutsche Telekom since 2009. Prior to that, he served as the Managing Director of the Private Equity Group at The Blackstone Group from 2004 to 2009. He currently serves as a Member of the Supervisory Board at Scout24. Previously, Mr. Langheim served on the boards at STRATO and T-Venture Holding.
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Peter A. Ewens
Board:Senior Management Job Title:Executive Vice President-Corporate Strategy
Mr. Ewens serves as the Executive Vice President of Corporate Strategy at T-Mobile. Prior to this, he served as the Executive Vice President and Chief Strategy Officer and as the Senior Vice President of Corporate Strategy at T-Mobile USA. Before that, he served as the Vice President of OEM Business at Sun Microsystems from 2006 to 2008. Prior to that, Mr. Ewens was a Partner at McKinsey.
Callie Field
Board:Senior Management Job Title:Executive Vice President-Customer care
Ms. Field is the Executive Vice President of Customer Care at T-Mobile. Ms. Field joined T-Mobile in 2003 as an Account Representative. She joined the Customer Care organization as the Vice President of the West Region in 2015 and was promoted to Senior Vice President in 2016.
David A. Miller
Board:Senior Management Job Title:Executive Vice President, General Counsel, Secretary
Mr. Miller is the Executive Vice President, General Counsel and Secretary at T-Mobile. Previously, he served as the Chief Legal Officer, Executive Vice President, General Counsel and Secretary at T-Mobile USA. He served as the Senior Vice President and General Counsel at T-Mobile USA and Executive Vice President. Mr. Miller served as the Director of Legal Affairs at Western Wireless from 1995 to 1999 and as the Vice President of Legal Affairs at VoiceStream which was later acquired by Deutsche Telekom. Prior to that, he was an Attorney at Lane Powell. He began his law career as an Attorney at McCutchen, Doyle, Brown and Enersen. Mr. Miller serves on the Board of Directors at the Competitive Carriers Association.
Janice V. Kapner
Board:Senior Management Job Title:Senior Vice President-Communications and Community Engagement
Ms. Kapner is the Senior Vice President of Corporate Communications at T-Mobile. She served as T- Mobile’s communications head. Prior to T-Mobile, she held a number of marketing leadership positions at Microsoft, including the Head of Worldwide PR & Communications for the Microsoft Office Division.
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Major Products & Services
MAJOR PRODUCTS & SERVICES
T-Mobile US, Inc. (T-Mobile or "the company") is a provider of wireless communication services in the US. The company offers voice, messaging, and data services to its customers in the postpaid, prepaid and wholesale markets. The company's major Products, services and brands include the following:
Services:
Wireless communication services:
Voice services Messaging services Data services Branded postpaid services Branded prepaid services Wholesale services
Wireless devices Other accessories
Machine to machine (M2M) solutions Wi-Fi calling services
Brands:
Metro T-Mobile
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SWOT Analysis
SWOT ANALYSIS
T-Mobile US, Inc. (T-Mobile or "the company") is a provider of wireless communication services in the US. Continued investment in network infrastructure and spectrum licenses, strong financial performance and strong network infrastructure are major strengths, whereas declining liquidity position remains as a cause of concern. Telecom industry in the US, acquisitions and growth in IoT markets are likely to provide growth opportunities for the company. However, stringent regulations, competitive pressures and dependence on third party could affect its business operations.
Strength
Strong financial performance enables the company to provide higher returns to its shareholders Continued investment in network infrastructure and spectrum licenses Strong network infrastructure provides competitive advantages
Weakness
Weak liquidity position could affect company’s operation
Opportunity
Positive outlook for US telecommunication industry Growth through acquisitions could increase the business prospects Global IoT market
Threat
Dependence on third parties to provide products and services Competitive pressures Regulatory environment
Strength
Strong financial performance enables the company to provide higher returns to its shareholders
T-Mobile’s financial performance strengthened in the FY2019. Improvement in financial performance enables the company to provide higher returns to its shareholders, enabling it to attract further investments. Growth in revenue and profitability also enhance the company’s ability to allocate adequate funds for growth and expansion. In FY2019, the company reported revenue of US$44,998 million as compared to US$43,310 million in FY2018, an annual growth of 3.9%. The increase in revenue was due to increase in Branded postpaid revenues, Roaming and other service revenues and Wholesale revenues by 9%, 43% and 8% In FY2019, the company’s operating margin was 12.7% compared to an operating margin of 12.3% in FY2018. In FY2019, the company recorded a net margin of 7.7%, compared to a net margin of 6.7% in FY2018. Improving operating performance indicates the company’s focus on efficient cost management.
Continued investment in network infrastructure and spectrum licenses
T-Mobile has been investing significantly over the years on its network enhancement to provide faster
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high-bandwidth mobile communications services. The company’s network transformation strategy is focused on network modernization and fourth generation (4G) evolutions. Over the last few years, the company invested primarily in modernizing its network to support growing demand for high bandwidth solutions. The company's capital expenditures were primarily associated with the continued expansion of its network coverage. As of December 2019, the company owned an average of 111 MHz of spectrum in the US, which comprised an average of 31 MHz in the 600 MHz band, 29 MHz in the 1900 MHz PCS band, 10 MHz in the 700 MHz band and 41 MHz in the AWS band. The company also intends to acquire spectrum licenses in private party transactions and future Federal Communications Commission (FCC) spectrum license auctions, including the broadcast incentive auction of low-band 600 MHz spectrum licenses. In 2019, T-Mobile owned an average of 600 and 700 MHz of low-band spectrum. It had more than 33 million devices compatible with 600 MHz spectrum. The company's significant investments in network infrastructure enabled it to expand its network coverage and establish itself as one of the fastest 4G services providers in the US. It also enabled it to expand its customer base and drive significant revenues. In addition, well established network provides competitive advantages to the company enabling it to penetrate competitor's markets and strengthen its leadership position in the US wireless communications market.
Strong network infrastructure provides competitive advantages
T-Mobile maintains a strong network infrastructure. It is a leading provider telecommunication service in the US. As the end of 2019, T-Mobile’s LTE network served approximately more than 327 million people. Its network serves in major metropolitan cities and around more than 99% customers the country, excluding roaming coverage. Moreover, it has 2,200 T-Mobile retail outlets, including kiosks and stores. As of December 2019, it operated 25,000 distributed antenna system, small cell sites and 66,000 macro towers through retail stores in 49 states and 8,900 cities and towns in Puerto Rico and the US. It served 86 million wholesale, prepaid and postpaid customers. In FY2019, the company had 21.1% Wholesale customers, 24.2% Branded prepaid customers and 54.7% Branded postpaid customers. Its VoLTE includes 90% of total voice calls in FY2019 as compared to 87% in last year. Nationwide strong network infrastructure enables the company to provide efficient services which in turn improve its growth prospects.
Weakness
Weak liquidity position could affect company’s operation
T-Mobile’s liquidity declined in FY2019. Low liquidity is an indication of the decreasing ease in funding the company’s day to day operations, which also limits its ability to capture growth opportunities in the market. The company’s current ratio was 0.7 at the end of FY2019. The company’s current ratio was lower than that of its major competitor, ViaSat Inc, which reported a current ratio of 1.7 during the same period. The decrease in current ratio could be due 18% increase in total current liabilities, which increased from US$ 10,267 million in FY2018 to US$12,506 million in FY2019, due to increase in Short- term operating and financing lease liabilities. Weak liquidity position may impede the company’s future endeavor.
Opportunity
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Positive outlook for US telecommunication industry
T-Mobile may benefit from the growing telecom industry in the US. The telecom growth is expected to grow in the US in coming years. According to in-house research, the US telecom service market is expected to increase from US$311.8 billion in 2017 to US$330.9 billion in 2022, at a CAGR of 1.2%. The Wireless segment is expected to be the major contributor with a market share of 60.6%, followed by the Fixed-Line segment with 39.4%. The US accounts for 25.5% of the global telecommunication service market value. This is primarily due to the increasing demand for wireless networks; and consumer’s preference for faster data connectivity, quick video streaming with high resolution and rich multimedia applications have led the operators to focus data and video.
Growth through acquisitions could increase the business prospects
T-Mobile has been making strategic acquisitions to grow its business. In January 2021, the company announced its plan to acquire the Sprint-branded wireless operating assets of Brookings Municipal Utilities (BMU) in Brookings, South Dakota. The acquisition will help the company in expanding its retail distribution and enhance network coverage in the area. In April 2020, the company merged with Sprint Corporation to create the New T-Mobile, a supercharged Un-carrier to deliver a transformative 5G network. The acquisition may help the company to enhance its 5G network service and increase its customer base. Such acquisitions bring complementary technologies, support geographic expansion and leverage existing infrastructure for T-Mobile.
Global IoT market
The outlook for the global Internet of Things (IoT) markets is robust. According to in-house research, the IoT enterprise market is estimated to reach US$318 billion at the end of 2023. The service and software category may account for 71.2% of the expenditure on IoT by 2023, followed by devices with 17.3% and connectivity with 11.6%. IoT is the holistic interconnection of business processes, applications, people, services and devices with a network to share information without any human intervention. The major forces driving the IoT market are development of cheaper and smarter sensors, evolution of high-speed networking technologies, and rising adoption of cloud platforms across industry verticals.
Threat
Dependence on third parties to provide products and services
T-Mobile depends upon third party to provide service and products for its business operation. The company depends heavily on suppliers and subcontractors, and other third parties to efficiently operate business. Due to the complexity of business, it is not possible to involve a diverse set of suppliers to help maintain, develop and Table of Contents. The company’s several products and services are available through various suppliers and sources. However, it has limited number of suppliers who can provide voice and data communication and billing services, network infrastructure, handsets, equipment, other devices, and payment processing services, among other products and services. Any disruptions or failure of such
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suppliers could have a material effect on financial condition, business and operating results of the company.
Competitive pressures
The wireless telecommunications industry in the US, in which T-Mobile operates, is highly competitive. The company's competitors include national carriers, numerous smaller regional carriers and mobile virtual network operators (MVNOs). The company also competes with other providers who offer similar communications services, such as voice and messaging, using alternative technologies or services. The competition is based on various factors, including pricing, market saturation, service and product offerings, customer experience, network investment and quality, development and deployment of technologies, availability of additional spectrum licenses, and regulatory changes. The company's major competitors include AT&T and Verizon Communications. Further, these two players are significantly larger than the company and enjoy greater resources and scale advantages. Furthermore, these two players currently serve a significant percentage of all wireless customers and hold significant spectrum and other resources. Also, the largest competitors may be able to enter exclusive handset, device, or content arrangements, execute pervasive advertising and marketing campaigns, or otherwise improve their cost position relative to the company. The refusal of large competitors to provide critical access to resources and inputs, such as roaming services on reasonable terms, may improve their position within the wireless broadband mobile services industry. These factors, together with the effects of the increasing aggregate penetration of wireless services in all metropolitan areas and the ability of these larger competitors to use resources to build out their networks and to quickly deploy advanced technologies, increases the competitive pressure on smaller carriers like T-Mobile to attract and retain customers. Intense competition may negatively impact the company's market share, its ability to strengthen its market presence and would adversely impact the company's overall business, results of operations and cash flows.
Regulatory environment
T-Mobile, as part of its operations across the US, Puerto Rico and the US Virgin Islands is subject to regulatory and legislative action by applicable local, state and federal governmental entities. The US Federal Communications Commission (FCC) regulates the licensing, construction, modification, operation, ownership, sale, and interconnection of wireless communications systems, along with other state and local regulatory agencies. For example, the FCC has rules regarding provision of 911 and E- 911 services, porting telephone numbers, interconnection, roaming, internet openness or net neutrality, disabilities access, privacy and cybersecurity, consumer protection, and the universal service and Lifeline programs. The company's operations are also regulated by, the Federal Trade Commission (FTC) and other federal agencies, such as the Consumer Financial Protection Board (CFPB) that have jurisdiction over consumer protection and elimination and prevention of anticompetitive business practices with respect to the provision of non-common carrier services. The company is also subject to regulatory oversight by the FCC, FTC, and/or other federal agencies, as well as judicial review and actions, on issues related to the wireless industry that include, but are not limited to: roaming, spectrum allocation and licensing, pole attachments, intercarrier compensation, Universal Service Fund (USF), net neutrality, special access, 911 services, consumer protection, consumer privacy, and cybersecurity. In addition, wireless communications providers must be licensed by the FCC to provide communications services at specified spectrum frequencies within specified geographic areas and must comply with the rules and
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policies governing the use of the spectrum as adopted by the FCC. Failure to comply with applicable regulations could have a material adverse effect on the company's business and results of operations.
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Top Competitors
TOP COMPETITORS
The following companies are the major competitors of T-Mobile US, Inc.
AT&T Inc Charter Communications Inc Comcast Corp TracFone Wireless, Inc. United States Cellular Corp Verizon Communications Inc ViaSat Inc
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Company View
COMPANY VIEW
An excerpt from Management’s Discussion and Analysis of Financial Condition and Results of Operations is given below. The statement has been taken from the company’s 10-k SEC filing 2019.
Business Overview Seven years ago we set out to disrupt the wireless industry and change the status quo by listening to our customers and solving their pain points through our signature Un-carrier moves. It’s this Un-carrier strategy and our unrivaled customer-experience obsession that are the driving force of our success. Year after year T-Mobile continues to fi re on all cylinders, and 2019 was no different. In 2019 we delivered record fi nancial results and strong customer growth. On top of that, we launched America’s first nationwide 5G network with our 600 MHz spectrum. This 5G network is the foundational layer of 5G coverage, and it’s just the beginning of our 5G journey! In addition, we continue to expand our footprint and improve network performance, because customers shouldn’t have to sacrifi ce network quality for a better value. Changing Wireless for Good As the Un-carrier, weʼve built a differentiated brand that is backed by a culture centered around caring about our customers. It’s these tens of thousands of crazy- talented, customer-obsessed employees who are the secret sauce to our success. All the while, T-Mobile has been working diligently over the last two years to effectively close our merger with Sprint to create New T-Mobile on April 1, 2020, while simultaneously delivering record business results. With New T- Mobile, we will create the world’s most transformative 5G network—supercharging innovation in the U.S. and connecting people throughout the country. Ultimately, the merger allows us to unlock the potential of massive scale, enabling us to support better services at lower prices. Together we have the brand, the people, and the network to SUPERCHARGE our Un-carrier strategy! In 2019 T-Mobile continued its trend of strong customer growth, as more Americans chose to join the Un-carrier movement. The company delivered 7 million total net additions, our sixth consecutive year with more than 5 million. In addition, the company added 4.9 million branded customer additions, our sixth year in a row with more than 4 million. T-Mobile led the industry, once again, with a total of 3.1 million branded postpaid phone net customer additions, further illustrating our ability to compete and take share in a competitive marketplace. And not only have customers chosen to join the Un-carrier movement—theyʼre staying longer than ever before, as refl ected by our low branded postpaid phone churn. In total, approximately 53 million customers have joined T-Mobile since the launch of the Un-carrier in 2013. Weʼll continue forward with our customer- experience obsession, determined to bring the Un-carrier to every potential customer in the United States. T-Mobile’s 2019 full-year fi nancial performance proved that putting customers fi rst is also benefi cial to stockholders. Once again we successfully translated strong customer growth into record fi nancial performance—including industry-leading Service Revenue percentage growth, as well as record Total Revenues, strong Net Cash Provided by Operating Activities, and record Free Cash Flow. All the while continuing our virtuous circle of translating strong customer growth into revenue growth and using those profi ts to further invest back into our customers. It’s a win-win!. In 2019 we increased our retail store footprint by 1 million people, and now cover more than 270 million people nationwide with our T- Mobile and Metro by T-Mobile stores, allowing even more customers to join the Un-carrier revolution! Customers have been so satisfi ed with our store experience that T-Mobile received record-breaking customer satisfaction scores, with an all-time-high Net Promoter Score of 82 for full-year 2019. In addition, in August 2019 T-Mobile received the number-one spot according to the J.D. Power 2019 U.S. Wireless
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Purchase Experience Full-Service Performance Study—Volume 2. This was our fourth consecutive win in delivering the best customer experience in our branded retail stores, leading the fullservice wireless industry for two straight years!. Two years ago we launched Team of Experts—a radical re-invention of the broken wireless customer service model, bringing a dedicated team of highly trained experts assigned to customer accounts. And the results speak for themselves! Customers are happier, staying longer, and deepening their relationships with T-Mobile—all while experiencing record customer satisfaction levels. In fact, T-Mobile received the highest score in both volumes of the J.D. Power 2019 U.S. Wireless Customer Care Full-Service Study and, most recently, received the highest score from J.D. Power for their J.D. Power 2020 U.S. Wireless Customer Care Full-Service Performance Study
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Locations And Subsidiaries
LOCATIONS AND SUBSIDIARIES
Head Office
T-Mobile US, Inc. 12920 SE 38th Street Bellevue Washington Bellevue Washington USA Phone:1 425 3784000 Fax:1 302 6365454 www.t-mobile.com
Other Locations and Subsidiaries
MetroPCS Wireless- Illinois Carol Stream Illinois 60197-5119 USA
MetroPCS Wireless- Texas Dallas Texas 75360 USA
Powertel Memphis Licenses, Inc. Delaware USA
SunCom Wireless Holdings, Inc. 1100 Cassatt Road Berwyn Pennsylvania Berwyn Pennsylvania USA Phone:1 610 6515900 Fax:1 610 9932687
T-Mobile Assurance Corporation Hawaii USA
T-Mobile Puerto Rico LLC Delaware USA
T-Mobile Resources Corporation Delaware USA
T-Mobile USA, Inc 12920 SE 38th Street Bellevue Washington Bellevue Washington USA www.t-mobile.com
VoiceStream PCS I Iowa Corporation USA
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A Progressive Digital Media business
John Carpenter House, John Carpenter Street, London, United Kingdom, EC4Y 0AN T: +44 (0) 203 377 3042 | F: +44 (0) 870 134 4371 | E: [email protected] | W: www.marketline.com
- Company Overview
- Key Facts
- Business Description
- History
- Key Employees
- Key Employee Biographies
- Major Products & Services
- SWOT Analysis
- Top Competitors
- Company View
- Locations And Subsidiaries
