Conflict Management

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CONFLICT MANAGEMENT

PART A: 50 Points

GOAL:

To provide the student with more information about the patterns of his

or her defensive behaviors.

Objectives

To help students practice separating behaviors from the interpretations they

give to them.

To help students practice being provisional about their interpretations of

others’ behaviors.

Style of Presentation

• Group Activity for Face-Face Class

• Individual Activity for Online Class

• Individual Activity for Hybrid Class: Due at 3rd Face-Face Meeting

DUE: Monday, October 11, 2021 by 11:59 pm

How to submit this assignment?

This assignment must be submitted in a Summary format. The standard

for these papers is college-level writing. Please combine Part A and Part

B into the same document separated by headings. If you respond to

questions in a numerical order, such as 1. 2, your paper will be returned

to you, ungraded.

Activity One

Think of a conflict that you have engaged in (or are currently in). Think about how

you have behaved in (or are behaving) as you try to managed this conflict.

Discussion Questions

1. How difficult is it to separate your observation of your behavior from

your interpretation of it?

2. Is it easier now than it was earlier in the class?

3. Why is it important to be tentative and provisional about your

interpretations?

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PART B: 25 Points

Name the Feeling

Objectives

• To encourage students to recognize the feelings they may

experience in the listed circumstances.

• To evaluate the effect on the message based on expressing the

feeling or not expressing the feeling.

Activity Two

Consider the conflict that you have engaged in (or are currently in) which you

discussed in Part A.

Discussion Questions

1. How difficult was it to come up with words to label the feelings you

might experience in these situations?

2. What would be the impact of each message, if feelings weren’t

expressed?

3. What barriers prevent clear expressions of feelings?

4. What suggestions do you have about how to overcome these

barriers?

5. Are there any situations in which feelings shouldn’t be expressed?

Explain.

6. What can we do to find out what others are feeling?

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