Organizational Leadership

Communication Skills Self-Assessment Inventory

Communication Skills – Self Assessment Inventory

Communication Skills – Self Assessment

Statements

Please tick the box under the score which you feel best describes you

Exactly Like me

Very like me

Somewhat like me

A little like me

Not like me at all

5 4 3 2 1

1. I am open minded and am willing to change my viewpoint based on the valid opinion of

others

4

2. I prepare for all communications and think things through before I speak

3

3. I always tailor my message to suit the person(s) I am talking to

4

4. I find it easy to listen to what other people have to say without interrupting

3

5. I am good at making eye contact with people when I am talking to them

5

6. I am not intimidated by situations where I must communicate with difficult employees

4

7. I am confident when I talk to people and speak clearly without mumbling

4

8. I am good at getting my point across in a clear, concise manner without waffling

4

9. I find it easy to concentrate on what others are saying and don’t lose my focus

4

10. I don’t start planning my response whilst the other person is talking

1

11. I don’t think that my opinion is the most important in the room

3

12. I only speak up if I have something valuable to contribute to the

conversation and I avoid talking just for the sake of it

4

13. I make a conscious effort to match my body language to the

message I want to convey

4

14. I am good at reading the body language of others

5

15. I can keep my cool when talking to other people even if I feel angry about what they say

4

16. When other people in the group are quiet, I encourage them to contribute

3

17. I don’t shout and point at people when we have a heated conversation

5

18. When group discussions get heated, I am good at keeping everyone calm and

on the point

5

19. I feel comfortable holding meetings

5

20. I am good at summarising the key points of conversations which I have with people

5

Column Score (number of ticks x rating) 82 Overall Total (five column scores added)

Result: 76 -100 : You seem to have good communication skills 51 – 75 : There is a good foundation there 26 – 50: You have a lot of work to do to develop your communication skills 0 – 25: Did you score it correctly? On a separate sheet of paper, summarise your strengths and areas for improvement with regard to your ability to communicate. Look particularly at your lower scoring answers and this will give you some indication as to what aspects of communication you need to focus on.