Communication Portfolio Assignment 7

Assignment: Communication Portfolio – Bad News and Crisis Communication

It has been a tough year for Anthony’s Orchard. There are multiple performance markers that contribute to how raises are determined, and you just learned that the planned annual raise of 2.5% has been eliminated. Although you haven’t communicated to the team about the raise, the time to do so is now, and you know that a rumor had been circulating in the department about the planned raise being approved.

Your team consists of the following individuals:

Jan – a recently divorced mother of two

Carl – a married man with no children

William – a man nearing retirement age who is planning accordingly

Brenda – a woman who is eligible for a raise for the first time

Phillip – a man who is currently on a performance improvement plan, and is therefore not eligible for a raise

To prepare for this Assignment:

Review this week’s Learning Resources, especially:

· French, S. L., & Holden, T. Q. (2012). Positive organizational behavior: “See attachment”

· Gallo, A. (2015). How to deliver bad news to your employees. Harvard Business Review Digital Articles, 2–6. Retrieved from https://hbr.org/2015/03/how-to-deliver-bad-news-to-your-employees

· Jansen, F., & Janssen, D. (2013). Effects of directness in bad-news“See attachment”

· Laureate Education (Producer). (2015). Sample corporate website: Anthony’s Orchard. Retrieved from https://mym.cdn.laureate-media.com/2dett4d/Walden/MMSL/6115/02/anthonys_orchard_website/index.html

· Manzoni, J. F. (2002). Managing people: A better way to deliver bad news. Harvard Business Review, 80(9), 2-3. Retrieved from Retrieved from https://hbr.org/2002/09/a-better-way-to-deliver-bad-news

· Pratheeba, N. (2016). Essence of corporate communication “See attachment”

Assignment

Complete the Communication Portfolio Assignment, 

Compose a cohesive document that addresses the following:

· Determine an appropriate communication strategy for the team. Here are some ideas/considerations:

· Group e-mail

· Team huddle (or meeting)

· Formal letter

· Individual face-to-face meetings or phone calls

· Address the following to help you find the most appropriate strategy:

· Describe criteria for evaluating the delivery of the bad news message in terms of what is within your control.

· Compare and contrast the different channels with regard to effective delivery of this news.

· Summarize some of the principles of effective delivery.

· What is the tone for the communication?

· Once you have determined your communication strategy, use the following to develop a communication plan:

· Compose an opening statement (3–4 sentences to frame the communication).

· This statement is what you would use to start your communication in a one-on-one capacity, through e-mail, or at a group meeting.

· If you choose to host a one-on-one, identify which employee is receiving the message.

· Compose the body of your message using the most appropriate techniques for delivering bad news.

· Conclude your communication plan and be sure to address any next steps or follow-up items.

· No plagiarism

· APA citing

· 3 -4 pages