Assignment 2 (HI)

Communication Plan Description: Running a meeting What is the challenge/ opportunity? Putting up a meeting with the management regarding how to put up an effective communication strategy between the executive and the low-level employees (Bovée, & How is this professionally important to you? It is very critical for businesses to have in place communication structures that can be depended on. Communication failure is the last thing that a corporation may wish to. Goal What goal do you want to achieve with this communication? The primary goal is the identification of what cause communication failure between the executive and the subjects, understanding why the communication failure occurs and coming up with a proper solution of handling this. Audience Who is your target audience? My audience includes the managers at all levels and the departmental heads of all the departments who interact with the employees during their day to day operations. 1. What are the professional positions of the target audience? 2. Human resource manager 3. Procurement officers

Thill, 2014) 4. Sales managers 5. Sales representatives 6. Production manager 7. Head of security What are the demographic characteristics of the audience? Among the audience, they vary from their various work and departments that they work in. The audience ranges from supervisors to managers and all head of departments. This includes people working both internally and externally. What is your relationship with the audience? What information do they have? As the person heading the department of communication, I have a responsibility o overseeing communication effectiveness in the organization. However, there has been a communication breakdown in the recent past that is costing the organization, crucial clients, due to lack of proper coordination. What background knowledge and expertise does the audience have? Every employee is taken through basic communication lessons once they have been employed in this company. This, therefore, means that every person who is in this meeting has a basic knowledge of what communication is and what is required of them.

What does the audience know, feel about, and expect concerning this communication? They are well aware of the importance of communication, and they all agree that something has been wrong with the communication system, and there is a need for addressing this before it is too late. What preconceptions or biases do you possess that might prevent you from building rapport with your audience? I do not have any biases or preconception regarding any of the team members. This is especially true because the organization has done a lot in ensuring that communication is credible that we have regular meetings addressing the same. This has therefore made it easier passing the message through every time this happens. What information is available about your audience? 1. The roles and responsibilities of every member towards effective communication 2. Plans for enhancing communication 3. Communication styles What research/sources will you use to obtain information about the Audience? I am planning to undertake a brief questionnaire that will be emailed to the audience regarding what they would want to be addressed and their needs for efficient communication (

). What conclusions have you been able to draw about the audience? I have concluded that the audience have acknowledged that there is a dire need of addressing the communication failure in the organization Anwar, 2018 What tone will you use to convey your message? A casual setting will help the audience to feel relaxed and be open to addressing the matter Is the communication personal or impersonal? The communication will be on a personal level, but it will be professional. This will help in getting the ground with the audience Key message What is the primary message you must convey to the audience The critical message is improving communication skills and amending the broken communication between the executive and the employees. 1. Is the message compelling and memorable? This message is compelling, and it is also memorable the audience will leave the meeting knowing what the things that are required o them to be able to communicate with one another effectively are. Is the message clear and concise?

The message is lucid and relevant to every department irrespective of their roles. Is the message aligned with your audienceʼs goals and needs? This message is in line with the objectives of the company and the interest of the well- meaning employees. Supporting points What three to four points, reasons, or justifications support your message?

1. The manage is the most vital link in the communication 2. The management will be able to pass this to the entire team 3. There will be improved productivity upon implementation o the strategies What research/sources will you use to obtain facts/data about your message? I will use sources from business statics, illustrating effective communication strategies. I will also have pamphlets and posters that address the same. Channel selection What communication style will you employ and why? A casual approach will be the most crucial approach. This will help in identifying the problems of communication failure in a much easier way What channel(s) will you use to deliver your message, and why will they be the most effective? 1. PowerPoint is one f the most crucial method that helps illustrations 2. Emails will e used before and after the meeting for follow-ups Action request The call of action is mending the broken links and maintaining effective communication References

Anwar, M. N. (2018). Acquisition of Skills for Listening Comprehension: Barriers and , 7(3), 54.pdf from: https://www.pearsonhighered.com/assets/preface/0/1/3/5/0135891809.pdf