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CommunicationNPSGData.pdf

National Patient Safety Goal Data: Communication

NPSG 2: Improving Effectiveness of Communication— Critical Results

63 58

62

75 68

56 57

82

77 78 82 80

0

25

50

75

100

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Hospital-Wide Compliance of Reporting Critical Results within 60 Minutes as Evidenced by Documentation

January–December

NPSG 2: Improving Effectiveness of Communication— Verbal Orders/Read-Backs

97 97

62

96 91

100 98 99

0

25

50

75

100

%

CC U

Te le

O rt ho

M ed

ic al U

ni t

Su rg

ic al U

ni t

ED

En do

sc op

y

PA CU

Verbal Order/Read Back Audits

Fiscal Year to Date

NPSG 2: Improving Effectiveness of Communication— Unacceptable Abbreviations

99.6%

Universal Protocol