Business Writing

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CommunicationControlPointsTemplate2.doc

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Communication

Control Points

Standard Operating Procedures (SOP)

1 – Core values

Scope/Definition: A set do core values that you and your company possesses that sets expectations every decisions made.

Tools Necessary & Step by Step Activities (use bullet points) provide commentary.

Department Responsible

Last Audited

A set of behaviors standards that the used in stress

2 – Open Mind

Scope/Definition: Willing to understand a work with new ideas

Tools Necessary & Step by Step Activities (use bullet points) provide commentary.

Department Responsible

Last Audited

3 – Listen and Actively

Scope/Definition: Absorbing of understanding the idea given of them engaging the idea.

Tools Necessary & Step by Step Activities (use bullet points) provide commentary.

Department Responsible

Last Audited

Engaging and absorbing in information being provided.

4 – Empathy

Scope/Definition: Being aware of their emotions of feeling and understanding their motives.

Tools Necessary & Step by Step Activities (use bullet points) provide commentary.

Department Responsible

Last Audited

5- Tone

Scope/Definition: The way to approach your situation of behavior in the situation by possessing an appropriate attitude.

Tools Necessary & Step by Step Activities (use bullet points) provide commentary.

Department Responsible

Last Audited

6 – Be Concise

Scope/Definition: Be ` of comprehensive

Tools Necessary & Step by Step Activities (use bullet points) provide commentary.

Department Responsible

Last Audited

7 – Team Work

Scope/Definition: The ability to work together to achieve a common goal of make others work to the best of their abilities.

Tools Necessary & Step by Step Activities (use bullet points) provide commentary.

Department Responsible

Last Audited

8-

Scope/Definition:

Tools Necessary & Step by Step Activities (use bullet points) provide commentary.

Department Responsible

Last Audited

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