Communication Audit Project – HRMN 302 from UMUC
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CommunicationAudit-HRMN3025050OrganizationalCommunication2192-UMUCLearningManagementSystem.pdf
4/15/2019 Communication Audit - HRMN 302 5050 Organizational Communication (2192) - UMUC Learning Management System
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Assignments Communication Audit
Communication Audit
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Instructions
HRMN 302 5050 Organizational Communication (2192)
Communication Audit Project – HRMN 302
CONNECTIONS
Core competencies:
Analytic Inquiry
Use of Information Resources
This assignment allows you to demonstrate mastery of the course outcomes :
Apply communication theories to organizational communication challenges
Analyze and assess the communication dynamics of an organization to conduct a communication audit
SHRM Competency:
Consultation - The ability to provide guidance to organizational stakeholders.
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4/15/2019 Communication Audit - HRMN 302 5050 Organizational Communication (2192) - UMUC Learning Management System
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PROBLEM
All organizations have communication challenges. How do you identify and address these issues as a HR professional or consultant? How can your organization overcome this challenge and improve the communication flow?
In this project, you will use a diagnostic tool called a communication audit in order to assess organizational communication within an organization of your choice.
STEPS
1. Administer the communication audit survey in your organization. In order to obtain valid results, you want to survey between 15-20 people. You may print out the survey and distribute it in person for completion, or you may administer it online, for example, using Survey Monkey or Google Forms. The survey includes questions that tap into five different areas of organizational communication: (1) Receiving information from others, (2) Sending information to others, (3) Sources of information, (4) Timeliness of information, and (5) Channels of communication. Within these five areas of organizational communication, identify one major area of concern to address based on the responses from the survey.
2. You will then analyze and synthesize the results of the data obtained from your audit effort.
3. Based on the communication audit identify one critical communication challenge that needs to be addressed within your organization. Research the scholarly literature for recommendations about how the organization can address this issue.
4. Participate in the discussions by reflecting on your work and sharing feedback with others in the class.
5. Create and deliver a presentation that provides the results of your audit with suggestions for improvement based on the data obtained from the audit and the literature on organizational communication.
FORMAT
Audit Report: Submit Cancel
4/15/2019 Communication Audit - HRMN 302 5050 Organizational Communication (2192) - UMUC Learning Management System
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Due Date
Apr 28, 2019 11:59 PM
Present an introduction that describes your research methodology and provides details of the survey administration, response rate, and characteristics of the survey population.
Develop a professionally-written narrative in which you describe the data using appropriate tables, charts, and graphs. Include a detailed analysis followed by a summary of your findings, using the example in the "Collecting and Analyzing Data" file below. Identify the top communication challenge from your survey, and present your recommendations to strengthen this communication challenge, based on the scholarly literature. In the appendix, present the survey questions and the responses for each question.
Presentation:
Your presentation should be professional and creative. Adding audio and/or visual elements on the slides is highly recommended. Text should be the proper size for viewing during a presentation. Your presentation will need title and citation slides. You must have a minimum of 3 reliable sources in your citations. Use APA format for the in-text citations you use to support your arguments. Don't forget to check your spelling! As a friendly reminder, all words must be yours and your own typing. You may not copy text directly from a source
You may use presentation software of your choice. Examples include (but are not limited to): MS Powerpoint, Prezio, Animoto, GoAnimate
PLEASE NOTE: Your presentation software should not incur any costs. You are responsible for understanding how to use the software. You will need to submit your work in a format that can be easily opened by your colleagues and the instructor.
** Be sure to review the rubric for grading criteria before you begin working on and submitting this assignment**
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4/15/2019 Communication Audit - HRMN 302 5050 Organizational Communication (2192) - UMUC Learning Management System
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Rubric Name: Communication Audit
Criteria Does not meet
expectations (F) 0 points
Unsatisfactory (D) 1.5 points
Satisfactory (C) 1.75 points
Good (B) 2 points
Introduction - Description of
a Communication Audit
No description
provided or inaccurate
description and
purpose.
Incomplete or
inaccurate.
Description or
purpose of
communication audit
is missing important
elements.
Clearly describes the
purpose of a
communication audit
C
p
o
a
th
id
c
p
in
o
e
re
p
Introduction - Description of
Organization
No description is
provided.
Incomplete or
inaccurate.
Description is present
but may create some
questions OR
incomplete/missing
information.
Most elements
addressed in the
description.
P
d
d
o
in
n
in
c
Research Methodology -
Description of
Administration
No description is
provided.
Incomplete or
inaccurate.
Description is missing
important elements.
Most required
elements addressed in
the description.
P
d
a
w
ti
o
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4/15/2019 Communication Audit - HRMN 302 5050 Organizational Communication (2192) - UMUC Learning Management System
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to
fa
fa
s
a
re
Data Analysis -Survey
Administration - sample size
Presented a sample
size of less than 3
respondents OR
Data is not original or
specifically collected
for this assignment.
Incomplete or
inaccurate.
Presented a sample
size of 4-5
Data is clearly original
and has been collected
for the purpose of this
assignment.
Presented a sample
size of 6-8
respondents. Data is
clearly original and has
been collected for the
purpose of this
assignment.
P
s
re
c
b
p
a
Data Analysis -Charts,
Graphs and Tables
No tables, charts,
graphs were
presented.
Incomplete or
inaccurate.
Tables, Charts, Graphs
are missing important
elements to clearly
and accurately
represent the data.
The results (raw data)
of the survey are
shown in a table or
chart. The data analysis
is shown through the
use of tables, charts or
graphs.
T
o
c
ta
d
s
u
g
c
m
id
Identification of
Communication Challenges
No communication
challenges are
presented OR
communication
challenges are not
supported by the
quantitative analysis
Incomplete or
inaccurate.
Missing important
elements to clearly
and accurately
represent how the
communication issue
was identified.
The critical
communication issue in
the organization
is clearly identified and
supported by the data
T
c
in
is
a
d
re
c
Solutions/Recommendations No description provided OR solutions
are not supported or
inaccurate.
Incomplete or
inaccurate.
Presents specific and
appropriate solutions
that are partially
Presents specific and
appropriate solutions
that are supported
with class resources.
P
a
th
w Submit Cancel
4/15/2019 Communication Audit - HRMN 302 5050 Organizational Communication (2192) - UMUC Learning Management System
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supported with class
resources. T
p
d
Summary - Use credible
reasoning and evidence in
communication.
Concepts and themes
are not fully
developed, presented
in a cohesive manner
or appropriately
supported.
Credible reasoning is
not evident. Many
questions are left
unanswered.
Summary idea
presentation is not
cohesive. At times
the writing forces the
reader to determine
the author’s train of
thought.
Concepts and ideas are
developed and
supported with
credible sources.
C
a
a
c
R
fo
lo
Summary - APA Guidelines
for in-text citations and
References
Inconsistent or
missing in-text
citations; fails to
attribute an author’s
word correctly
through APA citations.
Many mistakes or
failure to adhere to
standards.
References are cited
but incorrectly under
APA style. The student
has either used
another format or
incorrectly applied the
APA style guidelines
or there is a mismatch
between citations and
references.
The majority of in-text
citations and the
reference are properly
cited; formatting is
inconsistent/inaccurate
in a few cases.
T
c
a
re
m
R
a
u
in
re
a
re
Summary - Writing
Mechanics
Does not adhere to
standard usage rules
of mechanics:
Conventions of
written English,
including
capitalization and
punctuation and
spelling. Over ten
errors found.
Writing errors makes
it difficult to
understand content.
Minimally adheres to
standard usage rules
of mechanics:
Conventions of
written English,
including
capitalization and
punctuation and
spelling. Over three
errors found.
Adheres to standard
usage rules of
mechanics:
Conventions of written
English, including
capitalization and
punctuation and
spelling. One to three
errors found.
S
st
o
C
w
in
li
c
p
s
fo
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4/15/2019 Communication Audit - HRMN 302 5050 Organizational Communication (2192) - UMUC Learning Management System
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Total / 25
Overall Score
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Comments
Does not meet
expectations
0 points minimum
Does not meet expectations
D
15 points minimum
D
C
21 points minimum
C
B
24 points minimum
B
A
27 points minimum
A
Parag
Font F
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4/15/2019 Communication Audit - HRMN 302 5050 Organizational Communication (2192) - UMUC Learning Management System
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