communication theory slides, template and essay
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COMM470_r4_Communication_Plan_Template1.doc|
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Communication Plan Templatee COMM/470 Version 4 |
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Communication Plan Template
Part 1
To assist in the completion of the Week 5 Virtual Workplace Communication Plan and Presentation, complete the Virtual Workplace Communication Plan Template.
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Virtual Organization Summary (Describe the organization and the negative impacts experienced due to virtual communication.)
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Identify recommended methods of communication to reach external stakeholders (customers) of the business. (Select communication tools and style for communication; synchronous or asynchronous. )
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Identify specific customer service challenges experienced as a result of virtual communication failures.
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Recommend steps to prevent further loss of customers or to reduce customer satisfaction.
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Identify escalation procedures that may enhance customer experience and improve customer relationships.
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Recommend virtual communication tools that should be used to improve relationships between employees and customers.
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Identify potential future risks that may arise from the recommended virtual communication tools.
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Part 2
Write a 350- to 525-word progress response on the communication channels selected, and the potential challenges or obstacles that may result in implementing the desired communication plan.
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Copyright © 2016 by University of Phoenix. All rights reserved.
