Creative Brief

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comm4253_chap13_2020.pptx

Promotion: Deciding on Messages, Messengers, & Creative Strategies

Chapter 13

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Defining Promotion

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Refers to communication messages aimed at inspiring the target audience to action.

Key objective is to promote the product, price, and place related to your campaign.

Decisions need to be made in 4 key areas as part of the promotion effort.

Message

Messenger

Creative Strategy

Channels

Deciding on a Message Strategy

A basic message strategy for developing your campaign message is to answer 3 key questions:

What do you want your priority audience to do?

What do you want them to know?

What do you want them to believe?

Addressing these 3 questions help you to come up with the content of your campaign messages.

Example: The Stupid Drink

Do:

Refuse next drink

Know:

Point between non-excessive and excessive drinking is having the “stupid drink."

Believe:

By refusing that “stupid drink,” you will avoid many negative consequences

Deciding on a Message Strategy

Content of campaign messages can also be guided by the stage of change your target audience is in.

Pre-contemplation

Contemplation

Action

Maintenance

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Deciding on a Message Strategy

Choose between one-sided vs. two-sided messages

One-sided message just focuses on benefits of the target behavior

Two-sided messages point out shortcomings of target behavior along with benefits

Factors impacting choice:

Pre-existing attitudes toward target behavior

Level of education for audiences

Likelihood of exposure to counter-marketing messages

Example: 1 or 2-Sided Message?

Two-sided message that acknowledges the hassle of installing a booster seat in the car.

Highlights how that is better than the option of being in a wheelchair.

Choosing the Messenger

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Target audiences often form impressions about:

Who they perceive is sponsoring the campaign effort

Who they perceive is supporting the campaign effort

There are 2 types of sponsoring messengers

Sole sponsor

Multiple partners

Choosing the Messenger

There are 4 types of supporting messengers

Spokesperson

Endorser

Midstream audience

Mascot

Choice of messenger is primarily determined by audience perception of messenger credibility.

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Deciding on a Creative Strategy

Focuses mainly on the packaging of the messages.

There are a variety of options available to help campaigns develop a successful creative strategy.

Specifically, campaigns can use more than one of these options to help boost campaign creativity.

Keep It Simple and Clear

Focus on Audience Benefits

Use Fear Appeals Cautiously

Messages Should Be Vivid, Concrete, and Personal

Make Messages Memorable

Use Humor When Appropriate

Focus on the Big Idea

Make Norms Visible

Tell Real Stories About Real People

Use Crowdsourcing

Crafting the Creative Brief

Purpose & focus

Target audience & insights

Communication objectives

Benefits to promise

Supports for the promise

Style or tone

Openings

Positioning

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Creative Brief Example

Purpose/focus: Increase folic acid consumption

Target audience: Pregnancy contemplators

Communication objectives: Increase knowledge, alter beliefs, and get women to take folic acid

Benefits to promise: If you take a multivitamin with folic acid every day before you get pregnant, you will reduce the risk of your baby being born with birth defects

Creative Brief Example

Supports for the promise: Various credible statistics and facts offered to back up efficacy of folic acid consumption on reducing birth defects

Style/tone: Sense of urgency, communicate feelings of warmth

Openings: TV and radio spots, doctor’s offices

Positioning: Get women to see folic acid consumption as everyday prevention

Activity: Creative Brief

Construct a creative brief promoting a specific behavior aimed at resolving addressing 1 of these 2 social concerns.

Social concern 1 = Stopping or reducing bullying in the workplace, at school, or online

Social concern 2 = Reducing the incidence rates for STDs

Remember, your creative brief should have 8 elements.

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