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Resume Package Chapter 14

Bui/Din~ Your Resume Packa~e . . c . 111ployers decide to meet you, they first view your applic . Be1ore e 1. . . 1

. at1on rn d . • 1 a11)' the set of app icatton matena s ts referred to as a r' aterials Tra 1t101 , esurne .

l . 1 · eludes a resume and a cover letter. Although many emp]o Package w 11c 1111 . . • . • , , Yers onl ,

1. pplicatwns which may not tcquuc a resume and/or cov 1

Yallow on 1ne a ' , , , er etter . b 1 r needs to create a formal resume and cover letter. This inc , every JO see<c . . . . .·

1 . . lOtrnati .

d c0 und~t10n for mfot matton an cmp oyer w11I require in h 0 n ts use as a 11

• • . , , t e ap 1 · . . ccss The creat10n of a quality resume package provides .

6 P tea.

t1? 1

1 1

pr~~sor~~izcd concise, and accurate information that can be auJod ~eeker wit 1 pc1 , se in . . any job search s1tuat1011. . .

Your resume package ne.eds to efficiently and effectively sell your skills •nd nicate hmv )'Our attnbutes are urnque compared to all other ca d'da commu . . n 1 tes

• c0 r )'Our target 1·06. A resu me 1s a formal wntten profile that pr vvmg 11 • . • • esents a ' 's knowledge skills and ab1l1t1es to potential employers Your res person , ' . · urne is

an important job search tool that should be created 111 advance of a job search and continually updated throughout your career. Even 1f you are not currently searching for a new job, a time wrll come when a current resume is needed. Do not wait until that time to create or update your resume. Continually add new ·ob skills, accomplishments, and exp eriences t o your resume.

J When you begin to create you r res u me, you will quickly discover that there are various types of resumes and res u me formats. You may also receive con- flicting advice as to how the p erfec t res ume should look and what it should include. The appropriate type of res ume us ed dep ends on your work experience. education, and other factors. A well-wri tten resume makes it easy for potential employers to quickly and easily id entify your skills and qualifications that make you the right choice for the job.

This chapter will present the tools for creating a professional resume and cover letter. As you go thro ugh the process of constructing your resume pack- age, make every word sell yo u r skills and career accomplishments. Your resume package represents you. Therefore, be honest with the information you pro,ide and display character by not lying or embellishing the truth. There are five steps toward building a winning resume:

1. Gathering Information 2

• Creating an Information Heading and Utilizing Proper Layout 3 · Wnti~g a Skills Summary or Pers onal Profile

4. Insertmg Skills, Accomplishments, and Exp erience 5. Reviewing the Completed Resume

~!~t~~t~: ~at~erin~ Information . pin b1111ding a re'sL1n1e' . mg TJ · · is to er d cl

s. us IIIvulve, rollect eate a raft document with key hea · docum H · · tng an d mergin 11 l . .

. cnt. egin 1<lent11j,ir1g an ct 1., . g a re evant information mto one tronrc docum ent: !Sting the following information into an elec·

l. Education Li5t schools J p J ot ' 'degrees cert'fi

. '. ner relevan t educar1·0 ' 1 1 tcates, credentials GPA licenses, exp 'tJ I n-re ated · £ , , . . e4 .ence . . nclude dates Withe h in ormation, including military

ac entry.

rio

see1 for

Resume Package Chapter 14

Bui/Din~ Your Resume Packa~e . . c . 111ployers decide to meet you, they first view your applic . Be1ore e 1. . . 1

. at1on rn d . • 1 a11)' the set of app icatton matena s ts referred to as a r' aterials Tra 1t101 , esurne .

l . 1 · eludes a resume and a cover letter. Although many emp]o Package w 11c 1111 . . • . • , , Yers onl ,

1. pplicatwns which may not tcquuc a resume and/or cov 1

Yallow on 1ne a ' , , , er etter . b 1 r needs to create a formal resume and cover letter. This inc , every JO see<c . . . . .·

1 . . lOtrnati .

d c0 und~t10n for mfot matton an cmp oyer w11I require in h 0 n ts use as a 11

• • . , , t e ap 1 · . . ccss The creat10n of a quality resume package provides .

6 P tea.

t1? 1

1 1

pr~~sor~~izcd concise, and accurate information that can be auJod ~eeker wit 1 pc1 , se in . . any job search s1tuat1011. . .

Your resume package ne.eds to efficiently and effectively sell your skills •nd nicate hmv )'Our attnbutes are urnque compared to all other ca d'da commu . . n 1 tes

• c0 r )'Our target 1·06. A resu me 1s a formal wntten profile that pr vvmg 11 • . • • esents a ' 's knowledge skills and ab1l1t1es to potential employers Your res person , ' . · urne is

1. Gathering Information 2

• Creating an Information Heading and Utilizing Proper Layout 3 · Wnti~g a Skills Summary or Pers onal Profile

4. Insertmg Skills, Accomplishments, and Exp erience 5. Reviewing the Completed Resume

~!~t~~t~: ~at~erin~ Information . pin b1111ding a re'sL1n1e' . mg TJ · · is to er d cl

s. us IIIvulve, rollect eate a raft document with key hea · docum H · · tng an d mergin 11 l . .

. cnt. egin 1<lent11j,ir1g an ct 1., . g a re evant information mto one tronrc docum ent: !Sting the following information into an elec·

l. Education Li5t schools J p J ot ' 'degrees cert'fi

. '. ner relevan t educar1·0 ' 1 1 tcates, credentials GPA licenses, exp 'tJ I n-re ated · £ , , . . e4 .ence . . nclude dates Withe h in ormation, including military

ac entry.

rio

see1 for

I Rt> ~ll 111e ~ Funrt101Hl ·c~ret>I \NOi e, aniple ,, ith ,Fi~ure 1il,3

~ee - ewerienct> -

•)'' 0 ('il p,l\Jt' L•

d ~~ill Set Ac,Jn('t' ~ ee

La, out. s. Resume page 221 Frgure 1-l Jon

Ao, anced Sk.ill Set "e~urie £:,.:ample, see Figure 14.5 on

pages 222-223

Tait It Out '.\ j,ich resum e layout is

beSt for your situation?

\',l'ly?

14 1 for t 1e unct1o n a

F·gure · • 1 , c r co 1 fa funcnona r es ume Re1e les o

. length • for e)(arl1P ge 111 d 14.3 d k 'll

011 e pct

14 z an erience. an advance s i set

'•s n,rc onl Y d f igures! r~d work e~P..,ce should ~shelights , communicates .-un1 c· can . re a erie~ ~ b c big · '

rLs ic \:1 }'ou iL cctreer- ,, reer etP l,..'\{out es In the advanced skill set .,s un ·cb OL ·vc Co- ·U et ~, ents. • 1 \ 11 ;1 nd wi ·ch exce ns

1 ,ed. sl<-1 5 cornplishrl1 1 profile, which you will ,,

11 • , w1 dva.l'.l -I< ac rsona h . ,r1i osc L f.J1 a. .

11 n.nd wor d with a pe . key skill sets. T ese skill

~ \:1}'ou ·. . b sl<1 s' . . lace . ha.size . . rcsu 111 L . •cir1c JO ~rv is rep fil e will ernP 1 perience heading, which

. ,\\S spc , 1111111' 1 a,l pro l . na e)( · · ,111d sL

I c ski ll s sL . ncrson . l e profess io al profile. W h en w riting

•1t1t , t , .,, yo ut r . s 111 c1 h p ers on . b \,1)_L . strP th1 cc , bhcad 1n g . ly aft er t e li' ties desired y your tar- .. 11 c 111 • ~ :is su di a.re 1 nd qua . .. ,, , . "ill be use~ ' · 1·sccd j111n1 e eral skil s ~ k ' ll 1·rnportant activi t ies, and

sl'l!i ' no n i . I yge n ·f cs 1 s, . . . ,· 11 be Lhc sec r·1 incl ud e <C ; ence, sp ec1 l d ach respecnve subheading. ,, i I 1ro t c, I expetl ·1 dun er e . . 1·

\ 1crso n:1 F 1

..., \aced wor < .11 b e d et al e . . . f orn each posit io n 1sted in •1 I ,er. '-c ' rs w1 'b lines r · ~er c1np 0 )

0 111 plisbmen n d res ponsl 1. re listed after professional

~ •fi nt ace . l ents a k history a . sign1 ic.l . . accomphs 11~ 1d then wor , surne. Refer to F igure 14.4 Sl re 111aJot Ed canon ar co your re

1,1. work biscory. u dd a second page d p· ure 14.S for an example of an you1 . If necessary, a , , layout an 1g cxpenence. skill set res ume . . c. r cbe advanced , e' 1 ent history and e ducation m tO .11 t res um • mp oym . advanced ski se , layouts present e . b fi t) W h en lis t ing w ork history,

h ·esume ' t JO 1rs · For bot rl . al order (most recen O n ly the mo n th a nd year should

h ono og1c f loyment. . reverse c. r .

1 not rhe place o ernp B nsistent in how dates are listed

bold che Job nt e, f mployrnent. e co be used when lis ting daces o e .

h r esume. . h , me' layout 1s b es t for y our current

on c e • d whic resu . . Once yo u have determine nge t h e i nfo r mation gathered m

. 1 . c document, arra sicuacion, m your e ectron: , 1 t Avoid res ume templates; these can be seep one into the correct resume ayou .. difficult co update, modify, and personalize.

~t~~ l~rnr Writ in~ a ~Kills ~urn mm~ or rmsonal _rrnt ile_ _ A foundation fo r both your job search strat egy and building a winnmg resu~e is t? write a skills summary statement or p ersonal profile. A skills summary 1.5

an mtroduccory written statement for ind ividuals w ith little or no work expen· ence_ ~nd is used on a functional resume . T h e summary statement replaces the tradmonal one-sentence b ' · k ' u-. career o Jecttve. As ills summary statement encaps laces a Job seeker's knowl d d k 'll · · s l

· 1

. e ge an s 1 s m a b rief statement that communicate 115 or 1er career ob · h 'l h ' . . prospective

1 Jective w 1 e ighhghtmg the v alue an individual brings co a

. emp oyer. A personal fil · · . nt for individuals with fi . pro 1 e is a n introductory written staterne .

pro ess1onal ex · d 1s used on an advanced l ·11 , penence related to their target career an

·11 6 . s ct set res um ' Th k . file wi e the first item l' t d e. e s ills summary or personal pro E is e . on yo ur re , c . di g

. mployers spend little t . 1 ~ume iollow mg the information hea n . time · 1me ook1 h f hat

is spent looking at the t f n g at t e entire resume and most o t way to make your resur , op o the resume A good ' r profile is a

1 ne perso a1· · summary o

comp eted accom l' h n 1zed and your P

rovid c p is ments worksh powerful. The responses frolll 13 ea 1ocused s eet and er

skills and ab1·1 · . ummary of your curr career assessment from Chapt d e ' 1t1es yo ent car le g'

your resume th ' . c u possess for asp ·r· _ee r goal based on the know of « ' is In1.0rm . . eci tc Job D . 1 out Personal Profile." M k ation will either h · ependmg on the ay i' or

employer and J·ob c a e !'our skills sul"h ave the heading " Skills Sumrnar cbe 1or which '" 0 .mar y O •fi co you are appl . r p ersonal profile spec1 ic -1111 Ying t . fbC1 IJ 0 increase your chances 0

ials. age,

~low

ri:f leker

any

sand ~ates nts a me is earch ently cl.Do

rnew

f there

~~~~cl nence,

[rential

lmake fe and le,pack: r esume I .d prov1 e 1 e steps

ey bead' into ooe o at1- eleC'

z. Skills. List all skil accompl' h ls you p is ments w ossess a Ch

3. Employment. Start· orksheet (Act" nd identifie •ptc, 14 Re, start and end datemg with the t~tty 13. J) in ~/rolll the co umep•<kag, responsibilitie s of e111ploy Ost recent . iapter 13 tnpleted

s. menr( Job 1· · 4. Languages. List for . month a.nd, isr the em I

speak, and/or writetgt languages n year) , job titfe ayer, 5. Honors and awards c {.1e foreign 1; ,i,:; cncy lcvcJ, , and . ' and

school, work, or ft··o ist a.ny honor; ,,age. if you ca n read

6 P ,r:, . 111 the ,L11d a ,

. ro1essronal/ co111mi . . community 'ward s you h . m zty rnvol . a.ve re . service projects I 1 vement L" ccived at

. nc ude any leade~·s t~L volunteer work Note that when conip' l • . h1p role yo and comm .

. c I mg mfo. . u took'" th unicy no person m.1ormation l' d r111at1on to i 1 . eseactivici .. . iste . Perso 1 . nc ude tn e). Security number, marital/ h 'l na inform . your resum' h . 1 d d , c 1 d s tatu at1on such b. e, t ere is inc u e on a resume. It is

1 . s, ethnicity . as trthd ate 5 . a so 1nap . , or reh · , oc1al

araphs. There are laws that propnate to list h 6 _gion should no b o . protect empl o b1es o . c e advancement m the workpl oyees from di . . r include phoc . c . ace, and em 1 scnmmatio . h. . o- in1ormat1on unless it is rel P oyers should b nm mng and . evant to th . b not e awa f cional information regardi·n h ' . e JO for which yo re

personal g t 1s sub · u are appl · seekers should not list the d f Ject is presented in Ch ymg. Addi-. . ate o grad · apter 15 Old • for age d1scnmination uation on a resume as • ul. er J

b . ' it co d be usc!d

~t~~ lwo: Lrnatin~ an lntormation ~~aUin~ a~~ ~tililin ~ rr□ ~Br la~out The second step in d 1 · fi , , . . docum . . eve opmg a success ul resume 1s co begin your el'°'--rronk

ent. This mcludes listing personal contact mformaaon and ide!lcif\-in~

and arrang· · c · · ~ . mg your m,ormanon m the proper resume layout. The rop of,"<>ur reSume is called the information heading. An information heading contJ.ms relevant contact information, including name, mailin g address (cirv, state , ZIP code) , contact phone, and e-mail address. Use your compkrc and fom1al nam<. tncluding a middle initial if you have one. When listing your e-mail addr<ss. remove the hyperlink. If your current e-mail address is unprofessional. secure ~n address that is professional. Include only one co_ntacr phoi_ie mnnl>er th.tt

18 acttve with a professional voice mail m essage._ Review rhe mtom:anou hca,l-

ing for com 1 r·ammar and spelling, and accnracv. Spl'll i.."'ut th~ p eteness, proper g . , names of t Wh · bbreviacion s check for ::1ppropna.n.· tonn,1.t, capt-

1 . s reets. en using a ' '

ta lZ . atio n, and punctuation. . . , One

1 d ,·nformation hendrn. g, by out yonr restnne. lt

e you 1.ave create your " . . You are

f . rand/o r do not have extenstve work cxpcnence, at t 1e start o your caree , ~ . . create a ., , . h fi tional resuntc layout. 1 lus layout ts nsed ta tesume using t e unc . _ . eniphas ·

1 . 11

h you Jack related work expenence. A functional , ize re evant ski s w en . . . , , resurne c .

11 d ducation- When wnnng a funcnonal resume, the

f, iocuses on ski s an e • . 1 rst see r· . h k'lls summary statement that you wtll create m step

th 10n contains t es 1 . . . tee. Imm d' 1 6 1

the skills summary you wtll ltst relevant skills and edu- ca . e 1ate y e ow d . • . tion. In cl d h. h school in the e ucatt0n section only tf you have not Yet u e your 1g . . gradu ated from college. Finally, hst your work expenence. Most functional

207

lls es , so na

Wri te: "Converted paper to el . fi

" ectron1c . ·an of ice. tned1cal fil fi

c1 Refer to Table 13.1 for a lis t f es or a five- rn e b o sa.rn 1 tn er pl .

1 P ower statements. When usi· P e power Wo d 1Ys1 -

p e ng p ow r sat d T .-,cs wh enever possible. er statements 1 . able 14. l c . roe•• ' quant1fy tot sain.

Your accompli sh-

Chapter 14 Res urn e p k

ac age 211

R fer to t he accomplishments work h e s eet co 1

tu rn them into powerful statements Q . rnp eted in Activity 13 1 . · uant,ty wh • . Review th enever possible ese accomplishm

--- ---- · ents and

'iie14.1 Assisted in preparing, cooking, garnishing, and presenting food for

----- Inspected quality of incoming supplies and maintained inventory for ____ _

Established and maintained positive and effective working relationships with ____ _

Ordered, maintained, and t rained in the use of _____ _

Knowledgeable of _______ software

Recorded patient history and vitals for _____ _

Cleaned and sterilized instruments and disposed of contaminated supplies for-----

Built website for ______ _

Developed technology protocols for----- -

Wro te copy that was utilized in _ _ ___ _

Designed new brand identity for ------

Evaluated code to update existing site for

Analyzed, planned , and repaired ------

Prepared and processed ______ _

Organized and maintained records for D 0 ndence for ----rafted and typed business corresp

Scheduled and distributed~

~i~~ foe: ~HViBW t~ B L~~i~!~t~~~,u~::,~:.::;:~::i:~~:~~ r- or to finalizina your resurn ' our electronic d c n or not presented. ited · 0 fi r to y ly 1orgotte t , in steps on e thro u gh o~ chat is fr equent . s complete contact esu , uon h ding contain a me, check for inform. a . fi rrnation ea

)

liropriately. Co nfirm. yo ur in 0 --A' orrnation.

., t-l l h,111 1'

fame 14.2

. rk experience, list the job nngwo

·" ,c '"']1en presen 1•cion. Make every effort to . r,11"''~ rk - w . f he pos .

ii,, ,11111 1 Juniccr wo d duries o c •f' accomplishments. Aecom- !

11d vo arc, ,in 1 · spec1 ic . D i t1t1P•11t, ,1 ic city, st, " I ,sread, 1st d ur J·ob dunes. o not assume

p,11u, )' 11 ,111 • r . 1 11 yo 'fy I· l<'111p,111 ,s1blc ,01 . . . J,icvcd beyo r possible, quantl outcomes 111, , . "rcspo1 . . . . . you :,c wi,eneve 1. h 1 , 1

.~1,11 1 . • 1 c(iv1tt(S

I ave done. fi si·onal accornp is ments. For

ll 1s,1ll' I you le dpro es d . l ,1i~h1nrt1 . ·11 k110\VW' iM i'bilicics, an hers phrase your unes to read

1 ·I' w1 . 1)0 11s . · ch ot , d1r ,r,1l I i1)t11 skills, i~s I dcd working wi corners daily." I

I -d (()) . s 111C LI 350 cus 'b 'l ' . . rr ,1 ' I 1·)1011r duW'· assist over and respons1 i ines mto yo ur

1111 r,1 (J2to' l' hrnents .

r'::1 ·I· ,d with 1c;in1 0 r ·onal accomP is fi ble and soft skills. Job -specific "\~ i11 I.I . . ro1css1 . . ans era ' . f

\ ) , 1 )11 1nsc1 L P d . b-specific, tr 1•fic J. ob or industry. I you were P . , ·nclu c JO - 1 d to a spec

,,- -,ron1cfilc, 1 .. direcdyreate d bablynotbeuseful.Forexample l LL I sc chat arc ·11 woul pro . ' skill s .1.rc t 10 . b-spccific ski s how to use a specific software pro-

carccrs, JO 1 k who knows ·11 'f b ro chan~c • dical billing c er ·n not use chis ski 1 you ecome an if)'ou arc a inc dical Manager, you Wl

- ,1 such as Me . b gra.t . school reacher. . h transferred from one JO to the next. ele111enca1 )' 1-! 11 - skills c at are kill

T ,.,

1 sferable S,lUl-ls are ill .11 be able to use theses s. For example r...... s you w sn '

Should )'ou change career ' . a computer for billing purposes. If you then . put data into k b din kills

) ,ou learned bow co 111

1 her yo u will use these ey oar g s when

1 ry schoo ceac ' . 11 become an e ementa ak ' foreign language 1s an exce ent transferable

. dencdaca.Spe mga ) . 1 d .. you report stu . . al ( k or write a second language , me u e this infor-

k'll If u are b1hnau spea · s 1 : ~0 , 0 , 1 form the employer if you read, wnte, or only speak

macion in your resume. n chat second language. . . .

The term soft skills refers co the people skills necessary when working with ochers. Employers want employees chat are reliable, team. players, good communi- cators, and able co gee along well with others. Employers need employees with job- specific, transferable, and soft skills; therefore, list all these skills on your resume.

Resumes do not normally contain complete sentences. They contain state- ments that sell yo ur skills, qualifications, and work e.,xperience. Except for the skills summary or personal profile, the words "I" and " my" should not appear.

List as many job-specific, transferable and soft sk' II skills you have developed from acade~ic t d' I s as possible . If you have not yet held a job list 1'ob

s u ies or volunteer work. '

Organize your l . required for yot . s <ills and work cxper·

11 rarg, · b , 1cnce b r· k'll and accomplisl ' ct JO . When co . Y irst listing the key s 1 s

1111cnts , · ininu n1 · referred to asp , \\ nte with encrg U eating your skills experiences, J' 1 owcr word. y. se ac t · ' al ivc y and spcc·r· sand are us ~ct ion verbs. Action verbs are so

i ic way. Fo e to desc 'b . lns~ead of " I starcc r exainple: rt e your accomplishments ina. Write· "D l d a new acco · eve oped unts rec ·

around time by 20 a new accoun e~vable system " 0 percent " ts rece1 bl . r . va e system that reduced curn·

Instead of "U d . p ated electro .

n1c ntedi cal records ."

f:! lrhe

rt~~ fo a ent dis file

· ing- that

e is a your er 13 edge, ut of

,, or r)' tO the

bci0g

osidered for the job. The skill co , h . . s sum .., a resume w ere it is accept bl mary or p

Chapter 14 R' esurne Package

OP . h li 1 a e to ersona1 fhose wit tt e or no w k use the w d profile · or ex . or s "I" is the

, :11s summary. In creating a skill penence in a and "rny" only place sJUP- kill d . s sum targeted . arid. key s s an experience in mary, includ career will . . to a one- to tw e your tar . utilize the

S !<iJls summary Examples 0-Sentence St get Job, emplo aternent. yer,

. Skill:s Sum~ary: Highl m . obtam a position as an Of: otivated and p ..

h . uce Pr fi . 0 s1t1ve p

pany t at will enable me to 'liz o ess1onal with R erson seeking t

ffj . ut1 em oxy's Cl h' o

o ice assistant education Y current cust ot ing Com-. omer ser · , Skills Summary: To b . vice skills and

. o tam a Med· non at Healthcorp, where 1 ical Assistant Cl' .. medical assisting skills such canhdemonstrate and incr in1c1an posi-

as P arm 1 ease my c procedures. aco ogy, laborator . urrent y, and diagnostic

Those with extensive work experi ill .. . ence w utilize a ing a personal profile, review your key skill d pers~nal profile. In creat-

. . 1 s an accompl h these 1te~s mto genera categories. Also identify ke u .

1 ~ ments and group

are required for your target job. Take this 1· c . Y q almes you possess that n1ormat1on and t • . three-sentence statement that provides a sna h f urn it

1 :1to a two- to . . h ps ot O your professional alifi

canons m a manner t at sells your knowledge skill d b.1. . qu 1

· , s, an a 1 1t1es.

Personal Profile Example

· Personal Profile: Highly professional and detail-oriented account- ing professional with demonstrated leadership and success in the areas of payroll, co llections, and project management. Possess excellent ana- lytical, communication, computer, and organizational skills. Bilingual

English/ Spanish (read , write, and speak).

Write a draft of your skills summary or personal profile.

~t~~ fo ur: Insert SKills, Accnrn~~~~~c~~~!t!~~ a½~~~~~~:! your After arranging your inforrnation mto detail the information listed m your career su file it is nrne to 1·shrnents. List skills relevant to J,:i, mmary or pro , . al accornp 1 k "ll F sl\lJ..ls w k . d profession . rnrnon workplaces 1 s. or

) or experience, an fi rnng to co . rn Your target job first. Be specific when rer~ and typically include rnany ch e;/nt '><atnp\e, computer skills are too gene applications, data processmg, an or ilreas such ki g program.ming, ifi computer skills you possess and te . as networ n , what spec 1C . f } au-. An employer needs to ~ow diate or advanced) with specific so tware. 'lle p · interrne ' 1· h f m 'W roficiency level ( e.g. basic, c11 J. ob duties, and accomp is ments ro

Ork 1 arned s.KW-s, ,A':,,__ experience includes e @ =

\ I

-,Q]t ti