Organizational Communication essay due tomorrow MORNING

Video Reflection

Emotions in the Workplace

Objectives - Understand the concept of emotional labor as communication that is in some way inauthentic

and performed for the benefit of the organization.

- Be able to contrast emotional labor with emotional work—authentic emotions that are also a part of many workers’ jobs.

- See the ways in which emotion permeates our relationships with coworkers in both satisfying and destructive ways.

Assignment Complete the Type A Pattern Scale located here in the module. Make sure to read through it carefully. When complete. Run through the scenarios given at the end of the quiz, and note which ones you could benefit from (You do not have to submit those responses. You will use them to complete your reflection paper.)

Answer the following questions within your reflection paper:

1. What are your results? Do you agree? Why or why not?

2. How do your results affect the workplace? Which of the scenarios given at the end of the assessment tool do you most relate with?

3. Identify and briefly discuss 2 to 3 concepts discussed in chapter 11 that are relevant to you and your results.

Submission Your submission should be a minimum of 300 words and a maximum of 600 words. Use APA-style for this assignment- this includes in-text citations.

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