COM35
Perception – Chapter Three
The Perception Process
Selection
Factors the influence selection
Intense stimuli
Repetitious stimuli
Contrast or change in stimulation
Motives
Organization
Figure-ground organization
Perceptual schema
Appearance
Social roles
Interaction style
Psychological traits
Membership
Stereotyping
Punctuation
Interpretation
Degree of involvement with the other
person
Past experience
Assumptions about human behavior
Attitudes
Expectations
Knowledge
Self-concept
Relational satisfaction
Negotiation
Narratives
Shared narratives
Influences on Perception
Access to Information
New Information
Identities/Roles Overlap
Social Media
Physiological Influences
Senses
Age
Health and Fatigue
Hunger
Biological cycles
Psychological challenges
Cultural Differences
Value of talk
Ethnocentrism
Geography
Social Roles
Gender Roles
Occupational Roles
Zimbardo research
Relational Roles
Identities/Roles
Common Tendencies In Perception
Attribution Error
We Judge Ourselves More Charitably Than Others (Self-Serving
Bias)
Anchoring
Availability
Representativeness
Optimism and Overconfidence
Gains and Losses
Framing
Confirmation
We Are Influenced by Our Expectations
We Cling to First Impressions (Halo Effect)
We Tend to Assume Others are Similar to Us
We Are Influenced by the Obvious
Perception Checking
Elements
Describe behavior
Interpret behavior in two ways
Request clarification
Perception-Checking
Considerations Completeness
Nonverbal congruency
Cultural rules
Low-context cultures
(individualistic) High-context
cultures (collectivistic)
Face-Saving
Empathy, Cognitive Complexity, and Communication
Definition – ability to re-create another’s perspective
Perspective taking
Emotional dimension
Genuine concern
Sympathy – compassion for another’s predicament from your point of view
Cognitive Complexity
Construct a variety of frameworks for viewing an issue
Connection between empathy