COM-30122
COM-30122 Communication Plan and Interview Questions Document
Name: Fernando Merlina
Part One: Communication Plan
Before starting part one, read the Company Profiles located in the “Supporting Materials” section of the Project Instructions. Choose two companies to base your responses on for this section.
Your communication plan should explain how you will make changes to the company’s message for each target audience. Your goal is to use audience information to effectively communicate with each company. Unfortunately, you do not know which member(s) of the company will be receiving your message. Therefore, it is important to consider each company’s employees, values, and goals.
Be sure to explain the rationale behind your communication plan since you’ll be expected to email it to the hiring manager before your interview. Give enough guidance and explanation that the communication plan can speak for itself. You may not have a chance to formally present your plan or justify your choices. Use the company profiles to support your recommendations. Type your responses in the table provided.
Company 1: Company A
Company 2: Company B
Part Two: Interview Questions
Once you finish your communication plan, move on to part two. LivingPlanet provided you some interview topics to prepare for your in-person interview. Using your communication plan from part one, address the following questions to prepare for your interview.
Type your responses in the text boxes provided.
1. Explain how the targeted messages may reach unintended audiences.
2. Describe how the content of each targeted message—language, context, tone, and voice—can change the effectiveness of the message.
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The content of each targeted message can change the effectiveness of the message depending on your audience. If you are speaking to a younger crowd, you might have to use languages, tone, and voice different than you might use with an older crowd. If you do, then you might lose the audience retention when delivering your message.
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3. Discuss the potential issues that could arise as a result of delivering each targeted message. For example, consider the legal, ethical, or cultural issues.
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The potential issues that could arise because of delivering each targeted message comes with the information provided in the message. You need to make sure that the message is being delivered in a broad way, and not focus on a specific group. For example, you might need to address education, ethnicity, and religion in an equal way so that there are no miscommunication.
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4. Share a real-world example of a person or company that adapted a message for a diverse audience.
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I once worked in a company in which the manager had a meeting with its employees. The meeting was intended to discuss Christmas decorations in the office, in which they were all planning on decorating for the holidays. Some of the employees did not feel comfortable with this decision, as they did not believe in the holiday which also made them feel apart from the group. The manager had discussed the situation with the corporation and decided that no decorations would be placed as a company, but the employees were able to decorate themselves in their own work area.
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5. Analyze the strategies that were used in the real-world example and discuss whether they were effective.
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Strategies were definitely used in the real-world example, as the manager was able to come up with a resolution to not only eliminate the entire holiday but provide each employee with an opportunity to celebrate their own beliefs. I truly believe that the resolution of the real-world example was handled appropriately.
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