Week 5 Discussion: Biological and Evolutionary and Integrative Personality Theories
Cognitive-experiential self-theory
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Reference: Epstein, S. (2012). Cognitive-experiential self-theory: An integrative theory of
personality. (In H. Tennen & J. Suls, Eds.). Handbook of Psychology, 2nd ed., Vol.5. Personality
Section. Hoboken, NJ, John Wiley & Sons, Inc.
Cognitive-Experiential Self-Theory: An Integrative Theory of Personality
Seymour Epstein, Professor Emeritus
Psychology Department, University of Massachusetts at Amherst
Key words: CEST, cognitive-experiential self-theory, integrative personality theory, adaptive
unconscious, dual-process theory
Author’s Note
This chapter includes material from several of my articles published elsewhere including
in the first edition of the Handbook of Psychology. The research reported here was supported by
a National Institute of Mental Health (NIMH) Research Grant MH 01293 and NIMH Research
Scientist Award 5 KO5 MH 00363.
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Abstract
Cognitive-experiential self-theory (CEST) is a global theory of personality that substitutes
an adaptive unconscious for the Freudian maladaptive unconscious. The unconscious of CEST is
an associative, automatic learning system, mediated by affect, that humans share with other
higher order animals that have adapted successfully with it over millions of years of evolution.
The system is referred to as an “experiential system” because it adapts by empirically learning
from experience. Humans also uniquely process information with a “rational system,” which is
verbal reasoning system. The 2 systems operate by different rules and attributes. They operate in
parallel and are bi-directionally interactive, both simultaneously and sequentially. Although the
systems usually operate in harmony and often synergistically, they also may conflict with each
other and otherwise interfere with each other’s performance.
The influence of the experiential on the rational system can account for the irrationality of
humans particularly when attempting to solve interrelationship problems, both interpersonal and
inter-societal. According to CEST, despite their remarkable intelligence people often do poorly
in solving relationship problems, which fall primarily in the domain of the experiential system,
as their experiential processing biases their rational processing.
This chapter demonstrates that CEST has theoretical and research implications for
elucidating a wide range of psychological issues, including the nature of intuition, the existence
of a global factor of experiential intelligence, psychological sources of physical and emotional
wellbeing, psycho-biography, and the meaning of dreams.
Word count: 235
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Cognitive-experiential self-theory (CEST) is a global theory of personality that integrates
significant aspects of self/phenomenological theory, learning theory, cognitive theory
psychoanalytic theory, and emotions theory. It includes important aspects of
self/phenomenological theory by assuming that everyone automatically constructs an implicit
theory of reality in the course of living because such an implicit theory is rewarding as it is
necessary for effective adaptation. An implicit theory of reality includes sub-theories about the
self, others, the inanimate world, and beliefs regarding their interactions. People’s implicit
theories of reality automatically and effortlessly direct people’s everyday behavior and also
influence their interpretation of events, feelings, and conscious thinking. Thus, people’s implicit
theories of reality determine in large measure their performance and the quality of their lives.
Learning theory plays a critical role in CEST because of the assumption that the implicit
beliefs in people’s theories of reality are acquired by automatically learning from experience
according to the principles and attributes of associative learning. The experiential system in
humans is assumed to be the same system with which non-human animals have successfully
adapted to their environments over millions of years of evolution. The automatic learning of this
system because of its adaptive significance can be assumed to be intrinsically highly compelling,
as life itself has depended on it. It follows that people’s deliberative conscious reasoning cannot
easily over-ride the influence of experiential processing. Learning theory is extended in CEST by
regarding the attributes of associative learning as important as its operating principles in
determining its manner of its operation. The attributes refer to the following kinds of
characteristics of associative learning: it operates in a manner that is automatic, effortless, rapid,
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primarily non-verbal, holistic, concrete, minimally demanding of cognitive resources, and it
normally operates outside of awareness. The operating rules of associative learning include
association, contiguity, reinforcement, extinction, and spontaneous recovery..
Although the operating rules and attributes of associative learning evolved because of
their adaptive significance once having evolved, the same principles and attributes can be used
for other purposes than learning from experience by a process referred to in evolutionary theory
as preadaptation. This assumption greatly expands the explanatory power of experiential
processing, as it makes it possible for its rules and attributes to account for responses to entirely
new information as in implicit learning, unconscious pattern identification, and intuitive
responses to situations never before experienced.
Important aspects of cognitive theory are assimilated in CEST by the assumption that
people learn cognitions in the form of internal representations of events, schemas, or implicit
beliefs that are the building blocks of people’s implicit theories of reality. The learning of such
schemas is considered much more important for personal theories of reality than the learning of
behavioral/motor responses. In agreement with cognitive theory and in contrast to Freudian
theory, most information processing is assumed to occur outside of awareness, not because of
repression as Freud believed, but because it is a more efficient, less effortful way of processing
information in everyday life than by conscious reasoning. CEST is also similar to cognitive
science in its views on how schemas, or implicit beliefs, are encoded, stored and retrieved. CEST
differs from cognitive theory by its much greater emphasis on the importance of emotions,
psychodynamics, self/phenomenological concepts, and learning theory.
Important aspects of psychoanalytic theory are incorporated into CEST by the importance
attributed to unconscious processing, psychodynamics, and transference reactions, which are
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viewed more generally in CEST in terms of generalization. CEST differs from psychoanalytic
theory by its view of unconscious processing, by its de-emphasis on psychosexual stages, and by
its assumption that unconscious rather than conscious processing is primarily (not exclusively)
the default condition in everyday life. A particularly important difference between the two
theories is that CEST replaces the Freudian maladaptive unconscious, which is indefensible from
an evolutionary perspective, with an adaptive unconscious that is consistent with evolutionary
principles.
Affect and emotion occupy are is considered to be significant aspect of almost all, if not
all, associative networks in the experiential system. According to CEST they are particularly
important because of their critical role in reinforcement and motivation and therefore of the
acquisition of the implicit beliefs and networks in the experiential system. They are also
important as they provide a royal road to the identification of the schemas in people’s implicit
theories of reality
In the remainder of this chapter, I review the basic assumptions of CEST and summarize
the research my associates and I have conducted to test and extend its assumptions. I further
consider the implications of CEST for elucidating a few topics of particular interest, such as the
nature of intuition, an evaluation of the accuracy and value of the concept of, emotional
intelligence and the relation of the operation of the experiential system to physical disease,
psycho-biography, and the meaning of dreams.
The Existence of Two Information Processing Systems
According to CEST, people process information with two information-processing
systems, rational and experiential. The two systems are assumed to operate in parallel and to
interact bi-directionally simultaneously and sequentially. CEST has nothing new to say about the
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rational system, other than to emphasize the degree to which it is influenced outside of awareness
by experiential processing. CEST does have a great deal to say about the experiential system. In
effect, CEST introduces a new system of unconscious processing in its proposal of an
experiential adaptive system that is scientifically defensible in ways in which the Freudian
unconscious system is not.
Before proceeding further, a caveat is in order about the term “rational” as referred to in
the rational system of CEST. Unfortunately the word “rational” has two meanings. One meaning
is “reasonable,” whereas the other refers to a logical process of reasoning. According to CEST a
logical manner of reasoning can only occur in the rational system as it is dependent on the use of
grammatical language. Experiential processing can never be rational as the term is used in CEST,
but it can be reasonable and therefore rational according to the alternative meaning of rational.
As previously noted, according to CEST everyone automatically constructs an implicit
personal theory of reality that includes sub-theories concerning the self, others, and the inanimate
world, as well as beliefs about their interactions. Personal theories of reality consist of a
hierarchical organization of schemas, or implicit beliefs, that are organized into cognitive-
affective networks. Toward the apex of the organization are highly general implicit beliefs, such
as that the self is worthy, people are generally trustworthy, and the world is mainly orderly and
benevolent. Because of their high level of generality these beliefs and networks of beliefs have
widespread connections with other schemas and cognitive-affective networks. As a result, they
are normally highly stable and not easily invalidated. However, should they be invalidated, it
would tend to destabilize the overall conceptual system. Evidence that such destabilization
actually occurs is provided by the profound disorganization following unassimilable experiences
in acute schizophrenic reactions (e.g., Bleuler, 1978; Bowers, 1974; Epstein, 1979a; Kaplan,
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1964; Perry, 1974). At the opposite end of the hierarchy are narrow, situation-specific schemas.
The narrower schemas are readily susceptible to change, and their changes have little effect on
the overall stability of the organization of the conceptual system. Thus, the hierarchic structure of
implicit personal theories of reality allows the theory to be stable in the vicinity of its apex and
flexible at the more specific levels. It is important to recognize, in this respect, that the
experiential system is an organized, adaptive system, rather than a collection of unrelated
implicit cognitions and networks, like tools in a cognitive tool box as some have proposed (e.g.,
Tversky & Kahneman, 1974). As it is assumed in CEST that the experiential system in humans is
essentially the same system with which nonhuman animals adapt to their environments, it
follows that nonhuman animals also have an organized model of the world that is subject to
disorganization. Support for this assumption is provided by the widespread dysfunctional
behavior exhibited in animals exposed to emotionally significant unassimilable stimuli (e.g.,
Pavlov, 1941).
Unlike nonhuman animals, humans in addition to having an implicit experiential system
also have an explicit rational system. The degree to which people’s implicit and explicit theories
of reality are discrepant is considered in CEST to be an important source of stress and
psychopathology.
The Operating Principles of the Two Systems
The experiential system adapts to reality by empirically learning from experience in a
manner that is automatic, preconscious, rapid, effortless, holistic, concrete, associative, primarily
nonverbal, and minimally demanding of cognitive resources. It encodes information in two ways:
as memories of specific events, particularly those that were emotionally arousing, and in an
abstract, more general way. The abstract representations are in the form of generalizations,
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prototypes, and as complex other representations that often include a significant, subordinate
rational component as in metaphors, narratives, and scripts.
The implicit beliefs in a personal theory of reality are assumed always to be associated
with affect, which may vary from negligible to intense. As previously noted, affect is extremely
important in CEST as it plays critical important roles in reinforcement in learning, in affect-
driven motivation, and in providing a royal road to identifying the beliefs in people’s implicit
theories of reality. It follows that CEST is as much an emotional as a cognitive theory, as without
affect there would be no associative learning and therefore no experiential system. The primary
motive of the experiential system is to operate according to the hedonic principle. It is
noteworthy that although emotions and affect are often sources of irrational behavior in humans
because of the biasing influence of experiential on rational processing, affect also serves a
critically important function in the development of an implicit model of reality. Thus, by
pursuing positive affect and avoiding negative affect organisms, including humans, automatically
empirically construct an adaptive working theory of reality.
In contrast to the experiential system, the rational system is an inferential reasoning
system that operates according to an individual’s understanding of the rules of reasoning
including the importance and evaluation of evidence. The rational system operates in a manner
that is conscious, primarily verbal, analytic, effortful, relatively slow, affect-free, and demanding
of cognitive resources. Unlike the experiential system, the rational system has a very brief
evolutionary history. The primary motive of the rational system is to operate according to the
reality principle, the desire to be realistic and logical. A comparison of the operation of the two
systems is provided in Table 1.
Which system is superior? At first thought, it might seem that it must be the rational
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system. After all, with its ability to solve problems with the use of grammatical language the
rational system is a recent very high level of evolutionary development that is unique to the
human species. It is capable of much higher levels of abstract thinking and complexity than the
experiential system, and it makes possible planning, long-term delay of gratification, cross-
situational, conceptually determined generalizations, high levels of stimulus and response
discrimination, comprehension of cause-and-effect relations, and communication over great
distances and across generations. These attributes of the rational system have made it possible
for the remarkable accomplishments of humans in science, technology, mathematics, medicine,
and the arts.
The experiential system has important virtues, some never before recognized, which will
be discussed shortly. For now, it will suffice to note that it’s most important ability is one that no
animal, including humans, could live without, namely the ability to effortlessly, rapidly, and
efficiently direct everyday behavior.
The widespread belief in the superiority of the rational-analytical is supported by research
that examines people’s ability to solve normative problems. However, increasing evidence is
emerging that the experiential system is superior to the rational system in several other ways
(e.g., Norris & Epstein, in press; Wilson, 2002) and even in some kinds of complex information-
processing (e.g., Dijksterhuis, 2004; Reber, 1993). Research my associates and I have conducted
has identified several important previously unrecognized ways in which the experiential system
is superior to the rational system. For example, in a study by Norris and Epstein (in press) it was
found that the experiential system is more strongly associated than the rational system with
creativity, empathy, favorable interpersonal relationships, intuition, sense of humor, and
aesthetic judgment. A more detailed comparison of the virtues and limitations of the two systems
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will be presented in the section on research.
Returning to the question of which system is superior, the only reasonable conclusion is
that neither system is generally superior as each has equally important advantages and
limitations. It is therefore encouraging to realize that since the two systems are independent,
improvement in one does not have to be obtained at the expense of improvement in the other. It
is therefore to people’s advantage to cultivate the desirable attributes of both systems. Moreover,
even if people wished to suppress the operation of the experiential system in order to become
more rational, it would no more be possible to accomplish this than to stop breathing because the
air is polluted. Rather than attempting in vain to suppress its influence, the only way to
effectively to control the experiential system it is to identify, understand, and influence its
operation, particularly with regard to its biasing influence on rational processing (Epstein,
1998a).
How the Experiential System Operates
As previously noted, the operation of the experiential system is intimately associated with
affect in the form of “vibes” as well as emotions. Vibes refer to vague feelings that are
experienced only dimly, if at all, in a person’s consciousness. Stating that vibes often operate
outside of awareness is not meant to imply that people cannot become aware of them, but only
that people usually make no attempt to do so. Examples of negative vibes are unarticulated
feelings of agitation, irritation, tension, disquietude, and apprehension. Examples of positive
vibes are unarticulated feelings of wellbeing, affection, gratification, positive anticipation,
calmness, and light-heartedness.
When a person responds to an emotionally arousing event, the sequence of reactions is
assumed normally to occur as follows: The experiential system automatically and
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instantaneously searches its memory banks for related events. If the memories are pleasant, the
person has thoughts, images, and impulses that promote behaving in ways anticipated to
reproduce the feelings. If the memories are unpleasant, the person has thoughts, images, and
impulses to behave in ways anticipated to avoid experiencing the feelings. As this sequence of
events occurs automatically, people are usually unaware of its operation. Seeking consciously to
understand their behavior, people under the influence of the hedonic principle of the experiential
system construct the most favorable explanation they can think of within acceptable reality limits
in their rational system. In other words they rationalize, meaning according to CEST that they
attribute primarily experientially determined behavior to a rational cause. According to CEST,
such rationalization is a routine process that occurs far more often than is recognized and helps to
maintain the undetected influence of experiential on rational processing. It should be noted that
the experiential system in the above explanation biases the operation of the rational system
outside of awareness at two points in time, once at the beginning of the response sequence and
again at the end of the sequence. Such influence of experiential on rational processing is
considered particularly important in CEST because it helps to explain why despite their
remarkable intelligence people often think irrationally in ways that are destructive to others and
even to themselves.
Basic Needs
Most major theories of personality propose a single basic need. CEST achieves an
integration of their positions by regarding four proposed basic needs as equally basic according
to criteria shortly to be noted.
Identification of Basic Needs. In classical Freudian theory, the one most basic need
before the introduction of a death instinct was the pleasure principle, which refers to the pursuit
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of pleasure and the avoidance of and pain (Freud, 1924/1960). Some learning theorists such as
Thorndike (1927) make a similar assumption in their view of the importance of affective
reinforcement. For object-relations theorists, most notably Bowlby (1988), the most fundamental
need is the need for relatedness. For Rogers (1951) and other phenomenological psychologists,
it is the need to maintain the stability and coherence of a person’s conceptual system. For
Allport (1961) and Kohut (1971), it is the need to enhance self-esteem. (For a more thorough
discussion of these proposals see Epstein, 1993a, 1998b.) From the perspective of CEST, the
four proposed basic needs all meet the following criteria for a basic need: the need is universal;
the need can dominate the other basic needs; and a failure to fulfill the need can destabilize the
overall conceptual system.
Recently the view in CEST regarding basic needs was modified as follows. Two super-
ordinate basic needs were added, the need to behave according to the hedonic principle, i.e., the
pursuit of positive affect and the avoidance of negative affect and the need to maintain cortical
excitationwithin homeostatic limits (Epstein, in pressa). The previous basic needs were
accordingly reclassified as subordinate basic needs. The reason why the two super-ordinate basic
needs were added is that both are important aspects of all the sub-ordinate basic needs. Thus, all
the sub-ordinate basic needs are assumed to vary along two dimensions, a bipolar dimension of
positive versus negative affect and a unipolar dimension of degree of cortical excitation. It
follows from this assumption that each sub-ordinate basic need is associated with some kind of
positive and negative affect. For example, the pleasure and pain associated with the sensory
pleasure principle are qualitatively different from the pride and displeasure experienced in
increases and decreases in self-esteem. That is, although all basic needs involve experiencing
positive and negative affect, the kind of positive and negative affect is different for different
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needs.
Interactions among basic needs. Given two super-ordinate basic needs and four sub-
ordinate basic needs that operate simultaneously, it follows that behavior is determined by the
degree of activation of all of the needs in a particular situation. An important adaptive
consequence of the result of such behavior is that the needs normally serve as checks and
balances against each other. Thus, if a basic need is fulfilled at the expense of fulfilling other
basic needs, the fulfillment of the other basic needs becomes increasingly insistent. However,
under certain circumstances the motivation to fulfill a particular need may be so great that
frustration of the other needs is disregarded. Such a condition is assumed to be a source of
different kinds of pathology, shortly to be discussed.
The finding that normal people characteristically have unrealistic self-enhancing and
optimistic biases (Taylor & Brown, 1988) has evoked considerable interest because it appears to
contradict the widely held assumption that reality awareness is an important criterion of mental
health. From the perspective of CEST, rather than indicating that reality awareness is a false
criterion of mental health, all it indicates is that it is not the only relevant criterion. According to
CEST, a compromise commonly occurs between the fulfillment of different needs. Unrealistic
self-enhancement can be understood as a compromise between the need for self-enhancement (in
the experiential system) and the need to be realistic (in the rational system). The result is a
modest self-enhancing bias that is not seriously unrealistic. It suggests that normal individuals
tend to give themselves the benefit of the doubt in situations in which the cost of a modest degree
of inaccuracy is outweighed by the gain in positive feelings about the self.
There are important individual differences in how people fulfill a specific basic need in
relation to fulfilling their other basic needs. Poorly adjusted people tend to fulfill their basic
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needs in a conflicted manner, whereas well-adjusted people tend to do so in a harmonious
manner by fulfilling each of their basic needs in a manner that is compatible with, and where
possible, even synergistic with fulfilling their other basic needs. For example a well-adjusted
person is likely to fulfill the need for relatedness in a manner that enhances the person’s self-
esteem whereas a poorly adjusted person may fulfill the need for relatedness by ingratiating
himself with others and feeling diminished after having done so.
Imbalances in the fulfillment of basic needs as sources of psychopathology. As
previously noted, specific imbalances among the basic needs are associated with particular
mental disorders. For present purposes, it will suffice to present a few such examples. Paranoia
with delusions of grandeur can be understood as an extreme compensatory response to a threat to
self-esteem. The cost of doing so is a failure to fulfill other basic needs. Thus, being incarcerated
in a mental institution for a delusion of grandeur results in a failure to fulfill the need for a
favorable sensory pleasure-pain balance, as such incarceration does not provide for a happy
existence. Fulfilling the need for self-esteem with a delusion of grandeur also sacrifices the need
to maintain favorable relationships with others, who are not likely to appreciate being treated as
inferiors, and who are repelled by unrealistic views and inappropriate behavior. The need to
maintain a coherent, realistic conceptual system is obviously sacrificed because a delusion of
grandeur is unrealistic.
Paranoia with delusions of persecution can be understood as a desperate attempt to defend
the stability of a person’s conceptual system and, to a lesser extent, to enhance self-esteem.
Attributing problems in living to persecution by others can provide a desperately needed increase
in the stability of a conceptual system that is threatened with disorganization. Another source of
stability is provided by the mobilization of efforts to defend or retaliate against perceived
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persecutors. In other words, such focus and mobilization against threat provide a unifying state
of cognitive organization that serves as a defense against disorganization. Delusions of
persecution contribute to self-esteem as well as to stability as the perception of persecutors as
powerful or important people implies that the targets of their persecution must also be somewhat
important or the persecutors would not bother with them. The basic need for the fulfillment of
the sensory pleasure principle is sacrificed as a delusion of persecution is a terrifying experience.
Fulfillment of the need for relationships is sacrificed as others are perceived as threatening and
are repelled by the paranoid individual’s unrealistic beliefs.
Schizophrenic disorganization is understood in CEST as the best bargain in need-
fulfillment available to a schizophrenic person in a particular situation at a particular time. Given
the threat of disorganization and the intense anxiety it produces, it can be a relief for a
schizophrenic individual to succumb to total disorganization and with it a loss of the conceptual
system that has been the source of great anxiety and misery (Jefferson, 1974). Thus, what is
gained is a net improvement in the super-ordinate pleasure-pain balance from a negative to a
zero value and an improvement in the fulfillment of the super-ordinate for maintaining cortical
excitation by reducing it to a more acceptable level. What is sacrificed are all the subordinate
basic needs, namely the need to maintain the stability and coherence of the conceptual system, to
achieve a positive sensory pleasure/pain balance, to maintain relatedness, and to maintain self-
esteem.
It is hypothesized that disorganization of a conceptual system developed in the course of
evolution, as it provided for the possible correction of a conceptual system that has failed to
fulfill basic needs, and the possible reconstruction of a more effective belief system (Epstein,
1979a; Laing, 1965; Perry, 1974; Silverman, 1970). Menninger observed, “Some patients have a
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mental illness and then get well and then get weller! I mean they get better than they ever were
… This is an extraordinary and little realized truth” (in Silverman, 1970, p.63). Lara Jefferson
(1974), who recovered from a prolonged state of a complete disintegration of her conceptual
system stated the following: “Remember that when a soul sets out on that unmarked sea called
Madness, they have gained release much greater than your loss – and more important. Though
the need which brought it cannot well be known by those who have not felt it. For what the sane
call “ruin” – because they do not know – those who have experienced what I am speaking of,
know the wild hysteria of Madness means salvation” (p. 199).
Basic Beliefs
The four subordinate basic needs are sources of four corresponding basic beliefs. These
basic beliefs along with the four basic needs are considered among the most important constructs
in an implicit theory of reality. Because of their dominant and central position and their
corresponding influence on an extensive network of lower order beliefs, should any of the
subordinate basic beliefs be invalidated, the entire conceptual system would be subject to
destabilization and the person would experience intense anxiety. The disorganization, should it
occur for psychological reasons, as previously noted, would correspond to an acute
schizophrenic reaction.
According to CEST people acquire implicit basic beliefs based on their experiences
regarding the fulfillment and frustration of their basic needs. When a basic need is fulfilled it is
accompanied by positive affect and when its fulfillment is frustrated it is accompanied by
negative affect. Because of the superordinate hedonic principle, people automatically attend to
whatever is associated with the fulfillment and frustration of their basic needs. As a result, they
develop basic beliefs corresponding to each of the basic needs. Let us examine this in greater
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detail.
Depending on a person’s reinforcement history, the person will tend to develop super-
ordinate basic beliefs about the self, others and the inanimate world as being sources of positive
and negative feelings and therefore of being sources of favorable or unfavorable beliefs. Thus, if
a person had predominantly favorable experiences concerning the self, others, and the inanimate
world, the person will tend to represent the experiences in terms of implicit basic beliefs
reflecting these experiences. This will occur at both the superordinate and subordinate levels of
belief. For example, at the super-ordinate level of belief a person may have very general implicit
beliefs about the self, others and the inanimate world located along a dimension varying from
highly favorable to highly unfavorable beliefs. The basic implicit belief about the overall
favorability of a person’s experiences will be reflected in a person’s general optimism or
pessimism. The process just described for the acquisition of super-ordinate favorable or
unfavorable beliefs can be extended to all other basic beliefs. Given space constraints, it is not
possible here to describe the development of each of the basic belief dimensions from the
fulfillment of their corresponding basic needs. The interested reader can find such information
in a book on CEST (Epstein, in pressa).
Interactions between the Experiential and Rational Systems
As previously noted, according to CEST the experiential and rational systems operate in
parallel and are interactive. The interactions occur bi-directionally, both simultaneously and
sequentially.
The influence of the experiential system on the rational system. As the experiential
system is the more rapidly reacting system it is in a favorable position for influencing the
subsequent processing of the rational system. Such a relation is particularly important because,
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as previously noted, it can help to explain why humans, despite their unique intelligence, in
many circumstances, particularly in those that involve human relationships, think and behave
irrationally.
The influence of the experiential system on the rational system can also be positive, such
as by providing associations that can contribute to creativity that would not otherwise be
available to the linear-processing rational system. Since the experiential system is an empirical
learning system, it can also be a source of useful empirically derived information that can be
incorporated into the rational system. In addition, the experiential system can provide a source of
infused passion for the rational system that the rational system otherwise lacks. The result is that
intellectual pursuits can be passionately pursued. Experiential processing can also contribute to
rational processing by having a synergistic effect when the two systems operate in a harmonious
manner. Thus problem-solving can be facilitated by using procedures that harmoniously engage
both systems, such as by the use of metaphors, narratives, and the use of concrete examples of
abstract principles (e.g., Epstein, Denes-Raj, & Pacini, 1995).
The Influence of the Rational System on the Experiential System. As the slower
reacting system, the rational system is in an advantageous position for correcting the experiential
system. It is common for people to reflect on their immediate thoughts and impulses, suppress
those they consider inappropriate, and substitute more constructive thoughts and impulses. For
example, in a flash of anger an employee may have the thought that he would like to tell off his
boss, but, on further reflection, he decides it would be most unwise to do so. To investigate this
process, we conducted an experiment in which people listed their first three thoughts in response
to a variety of provocative vignettes (reported in Epstein, 1993; Epstein & Morling, 1995;
Epstein & Pacini, 1999). The first thought was often an inappropriate, emotional response
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consistent with the operation of the experiential system whereas the third thought was usually
more reasonable and in the mode of the rational system.
The rational system can also influence the experiential system by identifying and
understanding its operation and deciding whether to express or suppress its promptings.
Understanding of the principles and attributes of experiential processing can also be used by the
rational system to train the experiential system, so that its prompting are more constructive
(Epstein, 1998a).
The rational system may influence the experiential system in unintentional ways. As the
experiential system is an associative system, conscious thoughts in the rational system can
trigger associations and emotions in the experiential system that influence behavior. For
example, a student attempting to solve a mathematics word-problem that requires calculating the
arrival times at a destination of two speeding automobiles travelling from different starting
points is reminded of a near fatal car crash he experienced when driving too fast. The memory
produces emotional reactions that interfere with his performance. We have here an interesting
cycle of the rational system influencing the experiential system, which then influences the
performance of the rational system.
Another unintentional way in which the rational system influences the experiential
system is through the effect of repeatedly responding in a way that was initially controlled by the
rational system. As the result of continued replication, the behavior becomes increasingly
automated, or “experientialized.” An obvious advantage to this shift in control is that it allows
the behavior to be conducted with minimal cognitive effort. A disadvantage is that it makes the
behavior difficult to change. Although this is desirable for constructive thoughts and behaviors, it
can be problematic when the thoughts and behavior are counter-productive, or if circumstances
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change so that what was once adaptive is now maladaptive. Under such circumstances, the
person has developed a bad habit that is difficult to break.
The Lower and Higher Reaches of the Experiential System
The experiential system, often with various degrees of contribution by the rational system,
operates over a wide range of complexity.
Conditioning. Classical conditioning is an example of the operation of the experiential
system at its simplest level. In classical conditioning, a neutral stimulus, such as a tone, precedes
an unconditioned stimulus (the UCS), such as food. Over several trials, a relation is established
between the conditioned and unconditioned stimuli so that the animal salivates on hearing the
tone in anticipation of receiving the food. Thus, the neutral stimulus becomes a conditioned
stimulus (CS) that elicits a conditioned response (CR), which in this case is salivation. With a
failure to provide reinforcement, the CR gradually extinguishes, but spontaneously recovers after
a while. This process illustrates the operation of several attributes of experiential processing,
including forming associative connections between stimuli, outcomes, and responses; the role of
affective reinforcement; the increasing strength of the associations as a function of the number
of reinforced trials; the occurrence of the extinction of the associations as a function of
number of unreinforced trials; and the occurrence of the spontaneous recovery. It is noteworthy
that the CS is responded to holistically, which is an attribute attribute of the experiential system,
as the animal reacts not only to the CS and the UCS but to the overall laboratory situation.
Through such classical conditioning animals, including humans, automatically obtain
information about relations between stimuli with each other and with outcomes that are
important building blocks in the construction of a model of the environment including its
effectson them (Hollis, 1997; Rescorla, 1988).
Cognitive-experiential self-theory
21
Through operant conditioning animals learn about the relation between their responses to
stimuli and the outcomes that follow , which expands their model of reality as it now includes the
consequences of their behavior. Through observational learning organisms learn vicariously
about relations among stimuli, responses, and outcomes. All these associations allow animals to
construct a working model of their environments, its influence on them, and their influence on it
that has allowed higher order organisms to adapt successfully to their environments by
automatically learning from experiences over millions of years of evolution. Note that the
essence of such adaptation is that it is based on automatic, empirical learning from experience
and not on reasoning. The point I wish to emphasize is that building a working model of the
environment and its effect on the organism and the organism’s effect on it by empirically
automatically learning from experience is no inconsequential feat and should not be dismissed as
simply a crude form of adaptation that is inferior to adaptation by reasoning.
Heuristics. Tversky and Kahneman (1974) defined heuristics as cognitive short-cuts
that people use when making decisions. They and other cognitive psychologists consider
heuristic responses to be adequate for making decisions in situations where a high level of
accuracy is unnecessary, but that it is can be a source of serious irrational decisions in situations
in which greater accuracy is required. For example, people typically report that protagonists in
situations described in vignettes would become more upset following arbitrary outcomes
preceded by acts of commission than by acts of omission, by near than by far misses, by free
than by constrained behavior, and by unusual than by usual acts. As they respond in all these
situations as if the protagonist’s behavior is responsible for arbitrary outcomes, their thinking is
clearly irrational. If people thought that way when investigating in the stock market they would
lose a lot of money, and as Tversky and Kahnmen and others indicate, this is what actually
Cognitive-experiential self-theory
22
happens because people do think that way. They do tend to sell when prices go down and buy
when prices go up.
Psychologists such as Kahneman and Tversky (1973), Nisbett and Ross (1980), and others
regarded heuristics as “cognitive tools” that are employed within a single conceptual system that
includes deliberative processing. This is very different from the view in CEST, according to
which there are two kinds of heuristics, one that corresponds to cognitive shortcuts and the other
to the use of an entirely different system of information processing which operates by different
rules and has different attributes. Of particular interest, the outcome of such processing unlike
the other kind of processing is often preferred to the outcome of deliberative processing even
when the latter is available without requiring additional effort or resources (e.g., Denes-Raj &
Epstein, 1994), and it is even sometimes superior to deliberative reasoning (e.g. Dijksterhuis,
2004; Norris & Epstein, in press; Reber, 1993; Wilson, 2002.
In conclusion, the assumption that all heuristic processing can be attributed to the use of
cognitive short-cuts is an overgeneralization that has resulted in a failure to recognize an
alternative mode of information processing in the experiential system that operates automatically
and effortlessly and is inherently highly compelling and sometimes more effective than rational
processing. It is noteworthy that Kahneman (2003) has more recently acknowledged the
limitations of his previous view of heuristics and now endorses a dual-process explanation of
heuristics that is very similar to the position of CEST.
Experiential processing in more complex decision-making. The experiential system is
able to generalize, discriminate, integrate, and direct behavior in more complex ways than by
classical and operant conditioning and heuristics. It often does so with a subordinate contribution
by the rational system, as in its use of prototypes, metaphors, symbols, and narratives.
Cognitive-experiential self-theory
23
Representations in the experiential system are also associated and generalized through their
relations with emotions. It is perhaps through processes such as these that the experiential
system is able to make its contributions to empathy, creativity, the establishment of rewarding
interpersonal relationships, the appreciation of art, and a sense of humor (Norris & Epstein, in
press).
Can the experiential system reason? Is it is possible for non-human animals to reason
without the use of language? If so, it can be assumed that the experiential system in humans can
also do so. The answer to the question is that it can be done with the use of imagery. All that is
necessary is for an animal to imagine alternative solutions to a problem and to select the image
associated with the most favorable affect. This, of course, is solving a problem by trial and error.
However, as the trial and error occurs in imagination it qualifies as reasoning if reasoning is
defined as solving problems by mental operations.
Psychodynamics and maladaptive needs and beliefs
Psychodynamics, as used in CEST, refers to the interaction of implicit and explicit
motives, defenses and beliefs and their influence on conscious thinking and behavior. The
influence of experiential processing on conscious thinking and on behavior is assumed in CEST
to be mediated by feelings, including vibes and emotions. A major source, but not the only one,
of maladaptive behavior, is the implicit beliefs acquired in childhood when individuals are most
dependent on others and have limited cognitive resources.
The implicit beliefs in people’s implicit theories of reality consist primarily of
generalizations from emotionally significant experiences. These affect-laden implicit beliefs, or
schemas, indicate how people tend automatically to view themselves, others, and the impersonal
world. Particularly important sources of such beliefs are emotionally significant early
Cognitive-experiential self-theory
24
experiences with parents, siblings, peers, and authority figures. These schemas exist at varying
levels of generality. Implicit beliefs at a more general level are about what the self and other
people in general are like, for example is the self love-worth and competent or the opposite and
are other people helpful and trustworthy or the opposite. At a more specific level are views about
categories of people, such as authority figures, parental figures, siblings, and peers. At a yet more
specific level are beliefs about how categories of people behave in categories of situations. Such
implicit beliefs at all levels influence how people relate to others, particularly to those who
provide cues that are reminders of their important generalization figures.
An important question is why people maintain maladaptive negative beliefs that are
sources of distress. Why are such beliefs not simply abandoned because of the ubiquitous
influence of the hedonic principle? There are three reasons why people maintain beliefs that are a
source of distress. First, people’s biased perceptions and interpretations are usually consistent
with and therefore support their maladaptive beliefs. For example, an offer by someone to be
helpful may be interpreted as condescending or as an attempt to gain trust that can be used to
exploit others, and an expression of affection can be viewed as manipulative. Second, people
often engage in self-verifying behavior, such as by provoking responses in others that confirm
their view that other people are unfriendly, aggressive, or rejecting. For example, a person who
fears rejection in intimate relationships may behave with aggression or withdrawal whenever
threatened by intimacy. This provokes the other person to react with counter-aggression or
withdrawal, which is interpreted as evidence that the other person is rejecting. Third, people
often fail to recognize the influence of their implicit beliefs and the behavior it promotes, which
prevents them from identifying and correcting their biased interpretations and self-verifying
behavior. As a result, they attribute the consequences of their maladaptive behavior to the
Cognitive-experiential self-theory
25
behavior of others.
Returning to the presumed ubiquitous influence of the hedonic principle in maladaptive
behavior, the question remains as to whether people’s behavior that is a source of distress is
consistent with or violates the operation of the hedonic principle. It will be recalled that one of
the four subordinate basic needs is the need to maintain the stability of people’s conceptual
systems and that the hedonic principle, as a super-ordinate motive, is involved in all behavior
and the fulfillment of all needs. Thus, fulfilling any basic need is a source of positive affect and a
failure to fulfill any basic need is a source of negative affect. It follows that behaving in a way
that fulfills the need to maintain the stability and coherence of people’s belief systems is a source
of positive affect and behaving in ways that conflict with fulfilling this the need is a source of
negative affect. Thus maintaining behaviors that are maladaptive and produce distress is
consistent with the hedonic principle in a very fundamental way, namely the affective
consequences of maintaining or failing to maintain the stability and coherence of one’s belief
system, which can over-ride the negative affective consequences of people’s maladaptive
behavior. In other words, it is assumed that people automatically tend to behave in a manner that
will produce the best affective bargain possible under the circumstances as perceived by the
person, which may result in an unhappy state, but is at least a less unhappy one than that
produced by the perceived available alternatives.
Psychoanalysts have emphasized the importance of transference relationships in
psychotherapy. They often encourage the development of maladaptive transference relations in
psychotherapy with the aim of interpreting to their patients a presumed tendency to establish
similar maladaptive relationships with others. Although this procedure is well-intended and may
often be effective, it is fraught with danger, as patients may become overly dependent on their
Cognitive-experiential self-theory
26
therapists. Moreover, an emphasis on maladaptive transference relationships may cause the
analyst to overlook other important reasons for people’s maladaptive behavior than the influence
of early relationships with their parents as the source of the difficulties. Moreover, working
through a transference relationship, even when successful, may not be the most efficient way of
treating inappropriate generalizations about relationships. Nevertheless, it illustrates how
generalizations from early childhood experiences are often reproduced in later relationships,
including those with therapists, and how correcting such maladaptive generalizations can be
therapeutic.
Although there are obvious similarities between the concepts of transference in
psychoanalysis and of generalization in CEST, there are also important differences.
Generalization is a much broader concept, which, unlike transference, is not restricted to the
formative influence of relationships with parents. Rather, it refers to the generalization of all
significant relationships, including relationships with siblings, other children, teachers, and
authority figures.
Schemas derived from childhood experiences are emphasized in CEST because later
experiences are assimilated into extant cognitive-affective networks. Also schemas derived from
early childhood experiences are likely to be poorly articulated and therefore exert an unconscious
influence on maladaptive behavior that, in the absence of identification may be overlooked in
certain therapeutic approaches, such as cognitive-behavioral therapy, or may be considered
untreatable by such an approach.
Important as early relationships are, a caveat is in order regarding an over-emphasis on
such relationships at the cost of recognizing other important sources of maladaptive behavior.
Psychoanalytically oriented therapists often search for maladaptive parenting as the sole or major
Cognitive-experiential self-theory
27
source of their clients’ difficulties. They therefore may convince their patients that their
problems are the result of destructive childhood relationships with their parents, which may then
operate as a self-fulfilling prophecy. Such an expectancy about maladaptive parenting patients
may then selectively recall or even imaginative incidents that falsely confirm their expectancy.
This may result in an apparent improvement in the patient because of the general effectiveness of
scapegoating in raising self-esteem. That is, the self-esteem of patients is elevated by their
construction of a narrative in which the origin of their problems lies in their parents’ behavior
and not at all in their own behavior or in completely other sources. Unfortunately, I have
observed such a development all too often in acquaintances whom I know well and with whom I
have discussed their psychotherapeutic experiences. In some cases, I believe the therapist
completely missed the mark by emphasizing poor parenting and failing therefore to recognize
that the origin of the patient’s maladaptive behavior was initiated by circumstances in which, as a
child, the patient was fortuitously rewarded for having an important maladaptive belief by
circumstances that had nothing to with the child’s parents. For example, maladaptive beliefs and
behavior can be rewarded by providing a short term advantage despite a long term disadvantage.
That is, the person has been seduced by the short-term time perspective of the experiential
system into making a pact with the devil, who later claims his long-term price. As the results of
such observations I believe that Freud’s view that all neurosis is the result of repression and
maladaptive relationships with parents has been far more influential than is warranted and has
resulted in the neglect by many psychoanalytically oriented therapists of other important sources
of their patients’ difficulties in living. Such behavior contributes to my belief that there is
nothing more destructive than a strong, wrong hypothesis. It has been the source of lost battles,
wars, and empires, and, not surprisingly, is no less unforgiving in psychotherapy.
Cognitive-experiential self-theory
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Support for CEST in an Extensive Research Program
Three kinds of research are reviewed, research on the operating principles of the
experiential system, research on the interactions within and between the two processing systems,
and research on individual differences, including individual differences in the “intelligence,” or
efficacy, of the experiential system, in the degree to which people engage in processing in the
two systems, and in the sources of individual differences concerning basic beliefs..
Research on the Operating Principles of the Experiential System
My associates and I have conducted an extensive research program for testing the
operating principles and attributes of the experiential system. One approach consisted of
adapting procedures used by Tversky and Kahneman and other cognitive and social-cognitive
psychologists to study heuristic information processing through the use of specially constructed
vignettes.
As previously noted, in most of the research on heuristic processing there is a failure to
distinguish between two different kinds of heuristic processing. Thus, some researchers interpret
all their results on heuristics as indicative of cognitive shortcuts within a single system that
includes deliberative processing, whereas others attribute all their results on heuristics to a
different system of information processing. This latter approach has been criticized by noting
that the results claimed to report a different kind of information processing from deliberative
processing could just as well be attributed to cognitive shortcuts in a single processing system
(Kruglansky, Thompson, & Spiegel, 1999). The only way to establish a different system of
processing is to demonstrate that it operates by different principles, has different attributes from
analytical processing, and may conflict with the latter.
Cognitive-experiential self-theory
29
Irrational reactions to unfortunate arbitrary outcomes. People in everyday life often
react to arbitrary outcomes as if they or others are responsible for the outcomes. Thus, they
reward the proverbial bearer of good tidings and punish the conveyer of unwelcome news. Such
rrational reactions are readily explained by the attributes of the experiential system.
We investigated people’s reactions to arbitrary unfavorable outcomes by adding some
questions to the usual one concerning the protagonists’ reactions to the situations in the
vignettes. We asked the participants to indicate in addition to how most people would behave,
how the participant would behave in real life, and how a completely logical person would
behave (e.g., Epstein, Lipson, Holstein, & Huh, 1992). To investigate the effect of degree of
emotional consequences of the outcomes, one group was given a version of the vignette with a
very unfortunate outcome and another group was given a version with a less unfavorable
outcome. As an example, one of the vignettes described a situation in which two people dawdled
at home for ten minutes before driving to the airport. Both missed their flights because of
unanticipated heavy traffic and both arrived at the airport 30 minutes after the scheduled
departure of their flights. One learned that the flight left on time, and the other learned that the
flight was delayed and left only a few minutes ago. Who felt more foolish about having dawdled
at home? Participants were asked to respond from three perspectives, how most people would
react in the situation, how they themselves would react, and how a completely logical person
would react. Tversky and Kahneman (1982) reported that their participants indicated that the
protagonist who barely missed the flight would be more upset than the other protagonist. We
replicated this finding, and we also found that most participants reported that a logical person
would feel much less foolish about having dawdled than the participant or others would feel.
The significance of the consequences of missing the flight also influenced the protagonists’
Cognitive-experiential self-theory
30
responses. When the outcomes were very unfortunate the respondents were said to feel more
foolish for having dawdled than when the outcomes were less unfortunate. The results support
the following hypotheses based on CEST:
• People are aware of two different modes of thinking, one that determines how people
normally behave, which corresponds to the operation of the experiential system, and the
other that determines how people would behave if they were logical, which corresponds
to the operation of the rational system.
• The more people are emotionally involved in an outcome the more they tend to think and
behave in the mode of the experiential system.
• People regard themselves as similar to others in processing information primarily in the
experiential mode, but they consider themselves more than others like a completely
logical person, indicating that they explicitly (not necessarily implicitly) value rational
over experiential processing.
• The experiential system can co-opt the rational system as indicated by a substantial
minority of participants rating heuristic responses as the way a completely logical person
would respond . Such co-option of the rational system by the experiential system is
considered in CEST to be an important source of the prevalence of human irrationality
despite the capacity of humans for extraordinary levels of rational thinking.
The ratio-bias phenomenon. The ratio-bias (RB) experimental paradigm is of
particular interest for dual-process theories as it pits experiential against rational processing
in a situation in which the two modes of processing are equally accessible and in which both
require equally negligible cognitive effort.
Imagine you are told that on every trial in which you blindly draw a red jellybean from a
Cognitive-experiential self-theory
31
bowl containing red and white jellybeans you will receive two dollars. You are given a
choice of drawing from either of two bowls, both of which offer a 10% probability of
obtaining a red jellybean. One bowl contains 1 red and 9 white jellybeans and the other
contains 10 red and 90 white jellybeans. When people are asked which bowl they would
draw from and how much they would be willing to pay to draw from the bowl of their
choice, almost all say they would have no preference and would not pay a cent for a choice
between two equal probabilities. Yet, an interesting thing happens when they are placed in a
real situation in which they can win a significant amount of money over trials. Most then
willingly part with small sums of money from an amount given to them to keep at the
beginning of the experiment for the privilege of drawing from the bowl of their choice, which
is almost always from the bowl that contains more red jellybeans (Kirkpatrick & Epstein,
1992). The preference for the bowl with more red jelly-beans despite it having no probability
advantage has been labeled the ratio-bias (RB) phenomenon
Even more impressive than the irrational behavior of paying for the privilege of
choosing between bowls that offer the same probabilities are the results that are obtained
when the bowl with the larger number of red jellybeans offers a lower probability of
obtaining one. In one study, a probability-advantaged bowl always contained 1 in 10 red
jellybeans, and a frequency-advantaged bowl contained 5-9 red jellybeans out of 100
jellybeans, depending on the trial (Denes-Raj & Epstein, 1994). Most participants preferred
to draw from the slightly frequency-advantaged bowl despite it being probability-
disadvantaged. Some participants volunteered that although they knew such behavior was
irrational, they had a feeling that they had a better chance of getting a red jellybean when
there were more of them. Although a substantial minority consistently made optimal choices,
Cognitive-experiential self-theory
32
some acknowledged that they had to overcome a temptation to pick from the bowl with more
red jellybeans.
In a study in which equal probabilities were presented in the two bowls, one bowl
always containing 100 jellybeans and the other always containing10 jellybeans, with the
probabilities of drawing a red jellybean varied randomly over trials (e.g.10%, 30%, 50%,
70%, 90%), a strong RB effect in the 10% condition became increasingly weaker as the
probability of drawing a increased until the RB effect was no longer significant at the 70%
probability condition and even exhibited a slight non-significant reverse RB effect in the
90% probability condition (Pacini & Epstein, 1999a). The results were explained by the
combined influence of two different effects, a small-numbers effect, according to which
small numbers are better comprehended by the experiential system than large numbers, and a
frequency effect according to which the comprehension of frequencies is greater than that of
ratios or probabilities, as frequencies are more concrete and within the comprehension of
three-year old children and nonhuman animals (Gallistel & Gelman, 1992). The combined
influence of these two effects can explain the results as their influence operates in the same
direction in the 10% condition and in the opposite direction in the 90% condition. In the 10%
condition, 10 in 100 red jelly beans is preferred over 1 in 10 red jelly beans because it is
frequency advantaged. It is also preferred because 1 in 10 red jelly beans is a more
compelling losing condition than 10 in 100 red jellybeans because of the small numbers
effect. In the 90% probability condition the frequency effect favors the bowl with 90 out of
100 red jellybeans but the small numbers effect favors the bowl with 9 out of 10 red
jellybeans as it is a more compelling winning condition.
The overall conclusions from the many studies we conducted on the RB phenomenon
Cognitive-experiential self-theory
33
(Denes-Raj & Epstein, 1994; Denes-Raj, Epstein, & Cole, 1995; Epstein et al., 1996; Epstein
& Pacini, 1999; Kirkpatrick & Epstein, 1992; Pacini & Epstein, 1999a, 1999b, 2000; Pacini,
Muir, & Epstein, 1998; Yanko & Epstein, 2000) can be summarized as follows:
• The RB effect in low probability conditions can be attributed to the frequency effect and
the small-numbers effect operating in the same direction. Both of these effects are
consistent with the concrete attribute of experiential processing (e.g., Pacini & Epstein,
1999).
• An absence of the RB effect under high probability conditions can be attributed to the
frequency effect and the small-numbers effect operating in opposite directions. Both
effects are consistent with the concrete operation of the experiential system (Pacini &
Epstein, 1999).
• The two systems can respond together in the following ways: Either system can be
dominant depending on the situation and the person. Thus, most participants prefer non-
optimal, slightly frequency-advantaged responses but a substantial number consistently
makes optimal, probability-advantaged responses. The two processing systems usually
produce compromises as indicated by the most common response being a frequency-
advantaged response that is only slightly probability disadvantaged. For example, most
participants preferred a 9%.frequency-advantaged response over a 10% probability-
advantaged response but only a few preferred a 5% frequency-advantaged response over
a 10% probability-advantaged response (e.g., Denes-Raj & Epstein, 1994)..
• The two systems sometimes conflict with each other as indicated by some participants
reporting a conflict between frequency-advantaged and probability-advantaged choices.
• The experiential system is more responsive than the rational system to real situations and
Cognitive-experiential self-theory
34
to vividly imagined situations, whereas the rational system is more responsive to abstract,
verbal presentations (Epstein & Pacini, 2000-2001).
• With increasing maturation from childhood to adulthood, the balance of influence
between the two systems shifts increasingly in the direction of rational dominance
(Yanko & Epstein, 2000).
• Priming the rational system in young children before they have formal knowledge of
ratios by asking them to give the reasons for their responses interferes with their intuitive
understanding of ratios. This indicates that processing in the rational system can interfere
with processing in the experiential system (Yanko & Epstein, 2000; see also Wilson,
2002).
• An increase in incentive produces an increase in optimal, rational responses in some
participants and an increase in experiential, non-optimal responses in an approximately equal
number of participants (Pacini & Epstein, 1999b).
• Research with sub-clinically depressed participants verified the depressive-realism
phenomenon (Alloy & Abramson, 1988), which refers to depressed individuals being more
realistic than others as indicated by their making more optimal responses than their non-
depressed counterparts. However, we found this only occurred in conditions in which the
consequences were minimal. When the consequences were increased, the depressed
participants responded more non-optimally and the non-depressed participants responded
more optimally, which cancelled out the depressive-realism effect. The phenomenon of
depressive realism was explained as a compensatory reaction by the depressed participants
for their awareness of their more general tendency to respond irrationally. They are
presumably unable to maintain this compensatory control in more consequential, emotionally
Cognitive-experiential self-theory
35
engaging situations (Pacini, Muir, & Epstein, 1998).
The global-evaluation heuristic. The global-evaluation heuristic refers to evaluating
people holistically as either good or bad people, rather than restricting evaluations more
accurately to specific behaviors. As the global-evaluation heuristic is consistent with the
assumption that holistic evaluation is a fundamental attribute of the experiential system (see
Table 1) it follows that global evaluations tend to be automatic, compelling, and not easily
overcome. This heuristic is particularly important because of its prevalence in causing
serious problems, as in stereotyping and in the influence of the appearance of a defendant on
jurors’ decisions.
My associates and I investigated the global-evaluation heuristic (reported in
Epstein, 1994) by having participants respond to a vignette adapted from a study by Miller
and Gunasegaram (1990). According to the vignette, a rich benefactor tells three friends that
if each throws a coin that comes up heads, he will give each $100. The first two throw a
heads, but Smith, the third, throws a tails. When asked to rate how each of the protagonists
feels, most participants report that Smith feels guilty and the others are angry at him. In an
alternative version of the vignette in which we reduced the stakes to a more modest sum, the
ratings of guilt and anger were reduced. When asked if the other two would be willing, as
they previously had intended, to invite Smith to join them on a gambling vacation in Las
Vegas, where they would share wins and losses, most participants said that now they would
not invite him, “because he is a loser.” These responses were made both from the perspective
of how the participants reported they themselves would react in real life and how they
reported most people would behave. When responding from the perspective of how a
completely logical person would behave, most said a logical person would recognize that the
Cognitive-experiential self-theory
36
outcome of the coin tosses was completely arbitrary, and they therefore would not resent
Smith and they would invite him to join them in their gambling venture.
This study indicates that people are aware of two systems of information-processing
that operate in a manner consistent with the operating principles and attributes of the
experiential and rational systems of CEST. It also supports the hypotheses that experiential
processing becomes increasingly dominant with an increase in emotional engagement and
that people over-generalize broadly and associatively by judging others on the basis of
outcomes over which the person has no control, despite knowing better in their rational
system.
Conjunction problems. The Linda conjunction problem is probably the most researched
vignette in the history of psychology. It has evoked a great deal of interest because of its
paradoxical results. Although the solution to the Linda problem requires the application of one of
the simplest and most fundamental rules of probability theory, almost everyone, including many
sophisticated about statistics, makes a conjunction error (CE) when responding to it. Linda is
described as a 31 year-old woman who is single, outspoken, and very bright. In college she was a
philosophy major who participated in anti-nuclear demonstrations and was concerned about
social justice. We asked participants to rank-order the following alternatives: Linda is a feminist,
Linda is a bank teller, and Linda is a feminist and a bank teller. Most ranked Linda as being a
feminist and a bank teller ahead of Linda just being a bank teller. In doing so, they made what
Tversky & Kahneman (1982) labeled a “conjunction fallacy,” and that we refer to as a CE. It is
an error or fallacy because, according to the conjunction rule, the occurrence of two events
cannot be more likely than the occurrence of one of them.
The usual explanation of the high rate of CEs elicited by the Linda problem is that people
Cognitive-experiential self-theory
37
either do not know the conjunction rule or they do not think of it in the context of the Linda
vignette. According to Tversky and Kahneman (1982), they make CEs because they respond by
the representativeness heuristic, according to which being both a bank teller and a feminist is
more representative of Linda’s personality than being just a bank teller.
In a series of studies on conjunction problems, including several on the Linda problem
(Donovan & Epstein, 1997; Epstein, Denes-Raj, & Pacini, 1995; Epstein, Donovan, & Denes-
Raj, 1999), we demonstrated that the major reason for the difficulty of the Linda problem is that
it provides a concrete representation of a problem in an unnatural manner. As a result, people
tend not to view the Linda problem as a probability problem, no matter what they are told about
how they view it, including as a probability problem.
Following is a summary of the conclusions we arrived at about the Linda problem based
on all the studies we conducted:
• The difficulty of the Linda problem cannot be fully accounted for by the misleading
manner in which it is presented as a personality problem, for even with full disclosure
about the nature of the problem and the request to treat it as a probability problem most
participants make CEs. However when responding to a conceptually equivalent problem
presented in a concrete, natural manner, as in a problem concerning winning one or two
lotteries or bets on horse races, almost no one makes a CE. (Epstein, Denes-Raj, &
Pacini, 1995). This is particularly interesting from the perspective of CEST because it
indicates that the experiential system (which intuitively knows the conjunction rule) is
sometimes smarter than the rational system (which may be unable to articulate the rule).
• Making a CE to the Linda problem is so compelling that when presented with the correct
conjunction rule (i.e., “two events are less like to occur than just one of them”) among
Cognitive-experiential self-theory
38
several incorrect rules simultaneously with the Linda problem, thereby circumventing the
problem of whether people think of the conjunction rule, most selected a wrong rule that
was consistent with making a CE. In other words, they made the rule correspond to their
response to the Linda problem, rather than making their response to the Linda problem
correspond to the correct rule and then using it to respond correctly to the Linda problem.
This result demonstrates the highly compelling nature of experiential processing and its
ability to co-opt rational processing.
• The difficulty of the Linda problem can be explained by the operating rules and attributes of
the experiential system, which is the mode employed by most people when responding to it.
Thus, the Linda problem demonstrates that people tend to process information associatively,
concretely, holistically and in a narrative manner, rather than abstractly and analytically
when responding to the Linda problem. For example, a few participants justified their CEs
by stating that Linda is more likely to be a bank teller and a feminist than just a feminist
because she has to make a living.
• The essence of the difficulty of the Linda problem is that it involves an unnatural, concrete
representation of a conjunction problem, where an unnatural presentation of a problem is
defined as a presentation in a different context from how such problems are normally
presented. Concrete representations facilitate performance in natural presentations, in which
case the two processing systems operate harmoniously, whereas they conflict with each other
when problems are presented in a concrete form and in an unnatural context.
• Processing in the experiential mode is intrinsically highly compelling and can over-ride
processing in the rational mode even when the latter does not require more effort or
resources. Thus, many participants, despite knowing and thinking of the conjunction rule,
Cognitive-experiential self-theory
39
simply find an experiential response more compelling than a rational response.
• Priming intuitive knowledge in the experiential system can facilitate the solution of problems
in the rational system that people are otherwise unable to solve.
Interactions
In this section I discuss research on two kinds of interaction, interactions between the two
systems and interactions among basic needs.
Interactions between the two processing systems. An important assumption in CEST is
that the two systems are simultaneously and sequentially interactive. Simultaneous interaction
was demonstrated in the compromises between the two systems in the RB studies. Sequential
interaction was demonstrated in studies on conjunction problems in which presenting concrete,
natural problems first facilitated solutions to subsequently presented conceptually similar
abstract problems, which illustrates how experiential processing can prime the effective
operation of rational processing.
There is also considerable evidence that priming the experiential system subliminally can
influence subsequent responses in the rational system (see review in Bargh, 1989). Other
research indicates that the form, independent of the content, of processing in the rational system
can be influenced by priming the experiential system. Thus, when processing in the manner of
experiential mode is followed by attempts to respond rationally, the operation of the rational
mode can be compromised (Chaiken & Maheswaren, 1994; Denes-Raj, Epstein, & Cole, 1995;
Epstein et al., 1992).
Sequential interactions occur not only in the direction of the experiential system
influencing the rational system but also in the opposite direction. A common example is
suppression of the expression of unacceptable thoughts and impulses.
Cognitive-experiential self-theory
40
Interactions among basic needs. A basic assumption in CEST is that behavior often
represents a compromise among basic needs. This process is considered to be particularly
important, as it provides checks and balances against the excessive investment in the fulfillment
of a particular need. It occurs because fulfilling any need at the expense of fulfilling other needs
increases the strength of the other frustrated needs. To test this assumption about compromises
among needs, we examined the combined influence of the needs for self-enhancement and self-
verification. Swann and his associates previously demonstrated that the needs for enhancement
and verification tend to operate sequentially, with the former preceding the latter (e.g., Swann,
1990; Hixon & Swann, 1993). We wished to demonstrate that the interaction also occurs
simultaneously in the form of compromises between them. Our procedure consisted of varying
the favorableness of evaluative feedback and observing whether participants had a preference for
feedback that either matched or was more favorable than their self-assessments (Epstein &
Morling, 1995; Morling & Epstein, 1997). In support of hypothesis, participants preferred
feedback that was only slightly more favorable than their self-assessments, consistent with a
compromise between fulfilling the needs for verification and self-enhancement.
Individual Differences in Experiential and Rational Information Processing
In this section I discuss several measures of individual differences and the research that
was conducted with them. Included are measures of individual differences in the intelligence of
the experiential system, individual differences in the extent to which people report they engage
in experiential and rational thinking styles, and individual differences in basic beliefs.
Individual Differences in the Intelligence of the Experiential System
If there are two different processing systems for adapting to the environment it is
reasonable to suspect that there may be important individual differences in the intelligence of
Cognitive-experiential self-theory
41
both systems. It is assumed in CEST that each system has its own form of intelligence and that it
therefore would be useful to have ways of measuring such individual differences. Fortunately,
there are many tests of intelligence that provide excellent measures of individual differences in
the intelligence of the rational system. Such tests are fairly good predictors of academic
performance and to a somewhat lesser extent of performance in the real world, including
performance in the work place, particularly in situations that require complex operations (see
reviews in Gordon, 1997; Gottfredson, 1997; Hunter, 1983, 1986; and Hunter & Hunter, 1984).
However, as there were no tests that measured experiential intelligence if I wanted one, I had to
construct it, which I did with the aid of one of my assistants. We named the test the Constructive
Thinking Inventory (CTI; Epstein, 2001).
People respond to the CTI by reporting the degree to which they have certain adaptive and
maladaptive automatic or spontaneous thoughts. An example of an item is, “I spend a lot of time
thinking about my mistakes, even if there is nothing I can do about them” (reverse scored). The
CTI provides a Global Constructive Thinking scale and six main scales, all but one of which has
subscales. The six main scales are Emotional Coping, Behavioral Coping, Categorical Thinking,
Esoteric Thinking, Naïve Optimism, and Personal Superstitious Thinking. The main scales all
have high internal-consistency reliability coefficients and evidence of validity from numerous
studies. The CTI has been translated into 14 languages and research with it has been conducted
in many of these countries as well as in the United States. The CTI scales are predictive of a
wide variety of criteria related to success in living. A review of the extensive literature
supporting the validity of the CTI is beyond the scope of this chapter, but is available in the
manual for the CTI (Epstein, 2001). For present purposes, it will suffice to note that it has been
found to be related to performance in the work-place, superior achievement by managers,
Cognitive-experiential self-theory
42
superior academic performance, social competence, leadership ability, ability to cope with stress,
emotional adjustment, physical wellbeing, and an absence of drug and alcohol abuse.
The relation of constructive thinking to intellectual intelligence is of special interest for
theoretical as well as practical reasons. As the experiential and rational systems process
information by different rules and have different attributes (see Table 1), it was found in several
studies that scores on the Global CTI scale were either unrelated or negligibly related to IQ (see
review in Epstein, 2001). Of additional interest, constructive thinking and intellectual
intelligence exhibited a nearly opposite course of development across the life span. It can be seen
in Fig. 1 that constructive thinking is at its nadir in adolescence when intellectual intelligence is
at its peak and gradually increases throughout most of the adult years when mental age is
gradually declining.
Although constructive thinking is less strongly related to academic achievement than
intellectual intelligence, it contributes significant variance beyond that of intellectual intelligence
to performance in the classroom, as indicated by grades received and class rank (Epstein, 2001).
Apparently, good constructive thinkers are able to behave in ways that gain them recognition for
and appreciation of their intellectual ability, whereas poor constructive thinkers are less able to
do so.
A finding of particular importance is that there is a general factor of experiential
intelligence that is measured by the CTI Global Constructive Thinking Scale. As this factor
includes a wide variety of favorable non-intellective abilities and attributes it is suggestive of a
general factor of non-intellective ability comparable in generality to the general factor of
intellectual ability.
Individual Differences in Rational and Experiential Thinking Styles
Cognitive-experiential self-theory
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The Rational/Experiential Inventory (REI) was constructed to measure individual
differences in the extent to which people report they process information according to each of the
two processing modes. The REI includes two main scales that measure the extent of processing
information in rational and in experiential thinking styles. Each of the main scales has subscales
of the degree to which one engages in a particular processing mode and one’s self-assessed
ability to use it effectively. A summary of the major findings from studies conducted by my
research team with the REI (Epstein,2001; Epstein et al., 1996, Norris & Epstein, in press;
Pacini & Epstein, 1999b; Pacini, Muir, & Epstein, 1998) is presented in Table 2, in which it can
be seen that a rational thinking style is more strongly positively associated than an experiential
thinking style with intellectual performance and a variety of measures related to good
adjustment, including low anxiety, low depression, low stress, low neuroticism, high self-esteem
and high meaningfulness of life. An experiential/intuitive thinking style is more strongly
associated than a rational thinking style with measures of creativity, empathy, aesthetic
judgment, intuitive ability, and establishing satisfactory interpersonal relationships. It follows
that no statement can be made about the general superiority of either thinking style, as each is
superior in some equally important ways and inferior in other equally important ways than the
other thinking style.
It is important, when introducing a new measure, to demonstrate that it provides
information that is unavailable from existing instruments. In order to determine whether the REI
meets this standard we conducted a study (Pacini & Epstein, 1999b) in which we compared the
REI to several other personality inventories, including the NEO Five Factor Inventory (NEO-FI;
Costa & McCrae, 1992), the most popular measure of the “Big Five” personality traits (see the
chapter by McCrae, Gaines, & Wellington in this volume). The REI contributed independent
Cognitive-experiential self-theory
44
variance to the prediction of many of the same variables as the NEO and unique variance to the
prediction of other variables. When scores on the five NEO-FFI scales were entered into a
regression equation as predictors of scores on the REI scales, they accounted for less than half
(e.g., 37%) of the variance of the rationality scale and considerably less (e.g., 11%) of the
variance of the Experiential scale. This demonstrates that the REI scales are mainly independent
of the NEO-FFI and that the NEO-FFI mainly measures attributes associated with the rational
system and is comparatively deficient in measuring attitudes and behavior associated with the
experiential system.
Individual Differences in Basic Beliefs Concerning the Self, Others, and the Impersonal
World
A major assumption in CEST is that people’s implicit beliefs about themselves, others,
and the impersonal world are derived primarily from emotionally significant experiences in
childhood and that such beliefs are important determinants of people’s feelings, behavior,
adjustment, and overall quality of life. Based on this assumption, a measure of basic beliefs, the
Basic Beliefs Inventory (BBI; Catlin & Epstein, 1992), was constructed. The BBI is a self-report
questionnaire that includes a global scale of individual differences in the overall favorability of
basic beliefs and also scales for measuring the favorability of the following more specific beliefs:
self-esteem, love-worthiness, competence, meaningfulness of life, views about relationships, and
views about the world. A study with the BBI was conducted that tested the hypotheses that two
important sources of basic beliefs are extreme life-events, as in the loss of a loved one or
experiencing a transforming love relationship, and relationships with parents during early
childhood.
In support of hypothesis, both kinds of experiences were related to individual differences
Cognitive-experiential self-theory
45
in basic beliefs. People who reported favorable relationships with their parents and those who
obtained high scores on overall favorableness of extreme life-events based on both positive and
negative events obtained higher scores than others on the BBI scales of self-esteem,
meaningfulness of life, favorable view of others, and an optimistic view about the world. Those
who reported unfavorable relationships with their parents or who reported predominantly
unfavorable extreme life-events, such as the death of a beloved pet or a significant failure in an
important event obtained less favorable scores than others on all basic beliefs.
The more recently an extreme negative event occurred, the less favorable a person’s
current basic beliefs. Over time, the effect of extremely unfavorable life-events became less
unfavorable and sometimes even favorable. This is consistent with other research I conducted on
extreme life events in which several participants reported that they gained strength from having
to cope with adversity (Epstein, 1979b).
Parental relationships and life-events often made supplementary contributions to the
prediction of the same basic belief. Also, the quality of childhood relationships with parents
moderated the influence of extreme life-events. For those who reported favorable childhood
relationships with parents there was a strong positive relation between the basic belief in the
meaningfulness of life and the overall favorableness of extreme life events, whereas for those
who reported poor relationships with parents there was a near zero relation between these two
variables. This suggests that those who felt most secure in their relationships with their parents
were able to assimilate their favorable life events, whereas those who reported poor childhood
relationships with parents were more resistant to assimilating the implications of their extreme
life-events. It is as if they did not trust viewing life as meaningful as such a belief could make
them vulnerable to destabilizing changes in their belief system.
Cognitive-experiential self-theory
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Summary and Conclusions Regarding Research on the BasicAssumptions in CEST
An extensive research program provided support for the validity of all the assumptions in
CEST that were tested, which is most of the assumptions in CEST. In summary, the following
basic assumptions in CEST received research support: There are two independent information-
processing systems that operate in parallel and are simultaneously and sequentially bi-
directionally interactive. The influence of experiential processing on rational processing is of
particular importance, as it identifies a process by which people’s automatic, preconscious,
experiential processing operating most often outside of awareness biases their deliberative,
conscious rational thinking. The influence of experiential processing is intrinsically highly
compelling and can over-ride rational processing and influence people to behave against their
better judgment (e.g., Denes-Raj & Epstein, 1994). However, when people are aware of their
experientially generated maladaptive thoughts, they often are able to control or correct them
through their rational processing.
There are reliable individual differences in the efficacy, or “intelligence,” of the
experiential system. As hypothesized based on CEST, experiential intelligence is independent of
intellectual intelligence and is more strongly associated than rational intelligence with a variety
of non-intellectual desirable attributes and abilities, whereas rational intelligence is more
strongly associated with intellectual performance and emotional adjustment. With respect to the
latter, people apparently can be well adjusted within a wide range of experiential processing so
long as it is not irrational.There are also reliable individual differences in the degree to which
people report they engage in experiential and in rational processing. Rational and experiential
thinking styles exhibited different relations with a variety of important criterion variables. It was
therefore concluded that neither mode of information processing can be considered generally
Cognitive-experiential self-theory
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superior to the other mode. The hypothesis was supported that there are reliable individual
differences in self-reported basic beliefs. Other hypotheses that received support are that two
important sources of basic beliefs are early relationships with parents and the occurrence of
extremely favorable and unfavorable life events.
Implications of CEST for Diverse Topics
As a broadly integrative global theory of personality, CEST provides a useful perspective
for elucidating a wide variety of psychological phenomena In this section I describe research
based on CEST regarding the following topics: the nature of intuition, the limitations and
extension of emotional intelligence, the influence of affect on heuristic processing, the meaning
of dreams, Hitler’s rabid anti-Semiticism, and the existence of a cancer-prone personality.
Implications of CEST for Understanding Intuition: What it is, What it Does, and How
it Does it
Intuition has been a most confusing topic in psychology. There is not even agreement on
what it is, let alone on how it operates. In a survey by Abernathy and Hamm (1995), 20 different
definitions of intuition were identified. Although many psychologists believe there is something
of importance captured by the idea of intuition, there are some who doubt it is a useful construct,
and others who consider it as simply a lazy form of cognition (e.g., Simon, 1992). Interestingly,
most authorities define intuition in terms of what it is not rather than by what it is. For example,
Bruner (1961) defines intuition as “the intellectual technique of arriving at plausible but tentative
conclusions without going through the analytic steps by which such formulations would be found
to be valid or invalid conclusions” (p. 13). Others identify intuition with unconscious processing,
which is only a slight improvement in the absence of describing its operating principles and
attributes. In contrast, CEST is explicit about what intuition is, what it does, and how it does it.
Cognitive-experiential self-theory
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According to CEST, intuition is nothing more and somewhat less than the operation of the
experiential system (Epstein, 2010). It is a subset of experiential processing that operates
according to the rules and attributes of experiential processing. It thereby arrives at impressions
automatically and by procedures that occur outside of awareness. However, unlike the very
broad domain of experiential processing it does not include superstitious thinking it has a
narrower range of content and does not include fundamentalist religious beliefs, irrational fears
and the motor and sensory coordination that occur in activities such as catching a ball. It follows
that intuition consists primarily of tacit information acquired by automatically learning from
experience outside of awareness. Thus intuition can be valid or invalid depending on the relation
of past experience to present circumstances. Although mainly based on past learning, intuition
can also be exhibited in completely new situations by a process referred to in evolutionary theory
as pre-adaptation. According to pre-adaptation, a process acquired for one purpose may be used
for other purposes. Thus, intuitive reactions can occur in entirely new situations by processing
information according to the principles and attributes of the experiential system
Implications of CEST for Emotional Intelligence
More than two decades ago Salovey and Mayer (1990) introduced the idea that there is an
important non-intellectual form of intelligence that is related to emotions. They and their
associates constructed a performance test of what they referred to as emotional intelligence, the
MSCEIT V2.0. This test includes a global scale of emotional intelligence (EI) with subscales of
managing emotions, understanding emotions, using emotions to facilitate thinking, and the
accurate perception of emotions (Mayer, Salovey, Caruso, & Sitarenios, 2003). The authors note
that theirs is the only test of EI that is a performance test, and that it is specifically restricted to
aspects of coping with emotions. All other tests of EI are self-report tests that measure many
Cognitive-experiential self-theory
49
attributes different from emotions, such as assertiveness, self-regard, problem solving, and social
responsibility.
Although the construction of a performance test for measuring EI would be a notable
achievement, from the perspective of CEST the test is not a measure of emotional intelligence
but rather a test of intelligence about emotions. It is one thing to know about adaptive emotional
responses and another to have them. A proper test of EI that remains to be constructed would
include items that refer to the degree to which people have adaptive. and not maladaptive,
emotions in a variety of situations (Epstein, in pressb). A person who had emotions such as
anger, fear, sadness, joy, and affection appropriately would obtain a high score on such a test,
whereas a person who reacted emotionally inappropriately would obtain a low score. It is
uncertain how such scores would be related to scores on a test of intelligence about emotions. I
suspect the relation would not be strong because the former is primarily related to automatic
experiential processing whereas the latter is primarily related to rational processing.
Among the various self-report tests purported to measure of EI, the most thoroughly
researched is the BAR-On Emotional Quotient Inventory (BAR-ON EQ-1, BAR-ON, 1997). The
test has impressive evidence of factorial and empirical validity. However, all the self-report tests,
including the BAR-ON, that have been constructed are open to the criticism that they are not
actually tests of EI as they include a variety of other abilities and attributes that are not
emotional (e.g., Daus & Ashkanasy, 2003; Locke, 2005).
From the perspective of CEST, although criticisms of such self-report tests as not valid
measures of emotional intelligence are correct, they make the mistake of throwing out the baby
with the bath- water. What these tests unintentionally importantly demonstrate is that there is a
global factor of nonintellectual ability that is broader than EI. That is, just as there is a global
Cognitive-experiential self-theory
50
factor of intellectual intelligence, there is also a global factor of non-intellectual intelligence,
which includes abilities and attributes such as ego-strength, assertiveness, independence,
empathy, flexibility, and social facility, among others. The existence of such a broad global, non-
intellectual ability is consistent with the operation of the experiential system of CEST. It would
include the following abilities and attributes of the experiential system identified in Table 2:
empathy, social ability, sense of humor, creativity, and intuitive ability. Thus, the global non-
intellectual factor would accurately have to be referred to as experiential intelligence rather than
as emotional intelligence (Epstein, in pressb).
Implications of CEST for Psycho-biography
Two basic principles of CEST particularly relevant to psycho-biography are:(1) where
there is grossly irrational behavior there is likely to be the biasing influence of experiential on
rational processing, and (2) where there is maladaptive experiential processing there is often a
background of an intense negative life experience or experiences. The operation of both of these
principles is well illustrated in Hitler’s rabid and irrational hostility toward Jews. For example,
he stated that if Jews were not eliminated from the world they would destroy all humanity and
therefore exterminating them should be regarded as is a humanitarian act.
An interesting hypothesis about the source of Hitler’s hostility to Jews was proposed by
Gertrud Kurth (1947), a psychoanalytically oriented psychologist. The hypothesis was later
expanded on by Rudolph Binion (1976), a psychoanalytically oriented psycho-historian.
According to the hypothesis, Hitler’s hostility to Jews was the result of the displacement of
repressed hostility to Dr. Bloch, the family physician, who was a Jew who treated Hitler’s
mother for terminal cancer.
Hitler’s mother experienced a prolonged period of intense suffering because of her
Cognitive-experiential self-theory
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treatment with iodoform, a form of chemotherapy used at the time. Dr. Bloch warned Hitler
against this treatment as he said it would cause his mother great suffering and provide only a
negligible possibility of remission. Hitler nevertheless insisted on using it if it offered any hope
at all. Dr. Bloch later reported that he had never seen anyone exhibit as intense empathy in
response to the suffering of another as he witnessed in Hitler’s reaction to his mother’s suffering.
It is noteworthy in this respect that Hitler was so deeply devoted to his mother that he kept a
photograph of her with him at all times until his death.
It is noteworthy that Hitler expressed his appreciation to Dr. Bloch in a post card he wrote
after his mother’s death. He also gave Dr. Bloch a note granting his request to immigrate to
America and ordering any readers of the note to treat Dr. Bloch very favorably.
The question may be raised as to why Hitler was not hostile to Dr. Bloch. The answer is
that Dr. Bloch was carrying out Hitler’s orders and to condemn him would mean condemning
himself, which would probably arouse more guilt than Hitler could bear. Moreover, Hitler was
never one to accept responsibility for his poor decisions.
To test the hypothesis concerning the displacement of Hitler’s repressed hostility to a
Jewish physician I had an undergraduate research assistant, Lisa Sirop, tally the number of
paragraphs in the first volume of Mein Kampf (Hitler, 1925) in a 2 x 2 table with divisions
according to the presence or absence of a reference to Jews and the presence or absence of a
disease-metaphor (Epstein, 2003). There were 223 paragraphs that included one or more
references to Jews. On average, Hitler made a reference to Jews 1.6 times in every 10 paragraphs
or more than once in every 2 pages. Clearly Hitler was obsessed with Jews.
The number of disease-related metaphors was also very large, with 194 such references.
Thus Hitler was almost as obsessed with disease-related metaphors as he was with Jews. The
Cognitive-experiential self-theory
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critical question is whether there is a statistical relation between the two obsessions. To
determine whether there is such an association I calculated a chi-square and obtained a value of
57.82, 1 df, p <.0001. Apparently in Hitler’s mind there was a very strong association between
disease-metaphors and Jews. Examining the data in greater detail, in 33% of Hitler’s use of a
disease-related metaphor it was used with reference to Jews as “poisoners,” which is consistent
with an association to iodoform, the chemical treatment that caused his mother great suffering.
Following is an example of a metaphor that expresses Hitler’s rage and wish for retribution
against Jews for their “poisonous” influence: “But now the time has come to take steps against
the whole of the treacherous brotherhood of the Jewish poisoners of the people. Now was the
time to deal with them summarily without the slightest consideration for any screams and
complaints that might arise, - It would have been the duty of a serious government – to
exterminate mercilessly the agitators who were misleading the nation” (p. 169). It is also of
interest that in 16% of Hitler’s use of a disease-related metaphor for Jews, he refers to them as
parasites. Cancers are, of course, parasites that destroy their hosts, a relation often noted by
Hitler.
In conclusion, the present study of Hitler’s extremely irrational, rabid thinking about Jews
supports the hypothesis that Hitler’s hatred of Jews is at least in part related to displaced hostility
to a Jewish physician who, under the direction of Hitler, treated Hitler’s mother with a form of
chemotherapy that caused her great suffering. Although the experience concerning the death of
his mother may seem an insufficient explanation for Hitler’s wish to exterminate all Jews, this is
only true from a rational perspective. From an unconscious, associative, experiential,
psychodynamic perspective a much more viable case can be made for such a relation.
Implications of CEST for a Cancer Prone Personality
Cognitive-experiential self-theory
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Is there any validity to the concept of a cancer-prone personality (CPP)? Alice Epstein
(1989) in a book she wrote describing her very unusual recovery from a terminal stage of cancer
stated that she believes there is a relation between a cancer-prone personality and cancer based
on her own experience. She has now been free for more than two decades of all signs of a kidney
cancer from which the likelihood of remission, let alone cure, according to actuarial data at the
time of her disease was less than 4 in 1,000 (DeVita, Hellman, & Rosenberg, 1985). She believes
that the reason for her recovery was the transformation of her cancer prone personality that was a
source of self-negation and depression into a happier and more adaptive personality, so that now
it is even difficult for her to remember how she used to feel. .
According to CEST there is good reason to suspect that there is a relation between certain
personality characteristics and a proneness to certain diseases as well as the course of recovery
from them. This is because the experiential system is intimately related to emotions, and
emotions have physiological as well as psychological components and therefore can serve as a
mediating link between personality characteristics and physical disorders. An association
between a particular personality characteristic and disease has been demonstrated in the relation
between the suppressed anger component of the Type A personality and hypertension as well as
by our own findings of a relation between poor constructive thinking and psychosomatic
disorders (e.g., Epstein & Katz, 1992; Valach & Epstein, 1995). In the same research we
demonstrated that negative emotions are a mediating link between personality characteristics and
physical ailments. When we entered emotions into a regression equation in which there had been
a significant relation between constructive thinking and physical ailments, emotions completely
displaced constructive thinking as a predictor of physical ailments.
Alice Epstein’s book inspired one of my graduate students, Laurie Katz, to conduct a
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54
study under my supervision in which she investigated whether there is an unusual incidence of
other cases like that of Alice Epstein in which transforming a CPP to a more adaptive personality
resulted in an extremely unusual remission from a terminal stage of cancer (Katz & Epstein,
2005).
In the study, the scores on a Cancer-prone Personality Inventory (CPPI) of an exceptional
cancer-recovered group were compared with the scores of two unexceptional recovered groups,
an unexceptional cancer-recovered group and an unexceptional heart-disease recovered group.
The CPPI was constructed by creating a pool of items from the psychological and medical
literature on a proposed CPP. The final items in the CPPI were those that most strongly
contributed to the alpha reliability of the scale and were minimally redundant. The CPPI has 27
items and an alpha internal-consistency reliability coefficient of .90 - .95. The items in the CPPI
describe someone who is reluctant to express emotions, who feels helpless, hopeless and lacking
in commitment to an important goal, who is unassertive and unable to fulfill her own needs, yet
eager to please others and fulfill their needs, who feels unwanted or unloved, who maintains a
stoic façade of well-being despite her underlying misery, and who has a very negative self-image
despite being reasonably successful. Such a person tends to be liked by everyone but herself.
In support of the hypothesis that mitigation of a cancer-prone personality is associated
with unusual recoveries from cancer, the exceptional cancer-recovered group obtained higher
CPPI scores for the reporting period preceding diagnosis and a greater decrease in CPPI scores
from before to after recovery than the other recovered groups. After recover the CTI scores of
the two cancer groups no longer differed
Of additional interest, both cancer groups reported more frequent and more intense
stressful life events in the 2-year period preceding diagnosis than the heart-disease group
Cognitive-experiential self-theory
55
reported. This occurred to the greatest extent for stressful events concerning a loss or threatened
loss of a close relationship. It is noteworthy that this is a condition widely considered likely to
produce feelings of depression.
Implications of CEST for the Meaning of Dreams
The operation of the experiential system of CEST provides a very different view about the
nature of dreams than the operation of the Freudian unconscious. Freud regarded his book, The
Interpretation of Dreams (1900/1950), as his most important achievement as in it he believed he
had unlocked the secret of dreams and the operation of the unconscious mind.
As previously noted, according to CEST there is one thing wrong with Freud’s
understanding of the operation of the unconscious mind, he had the wrong unconscious. Freud’s
view of an unconscious mind that unrealistically operates according to primary process thinking
is indefensible from an evolutionary perspective according to which it is highly unlikely that the
foundation of mental activity would be maladaptive and would require the addition of a
conscious, rational mind for people to behave adaptively. Moreover, as non-human animals do
not have a verbal, conscious, reasoning system, they are left with only a wish-fulfillment,
unrealistic unconscious mind that is incapable of adaptive action by itself. In contrast to Freud’s
conception of a maladaptive unconscious mind, the unconscious mind of CEST is in the form of
an experiential system that is highly adaptive. This raises the question of how, if at all, the
experiential system account for the strangeness of dream content that is anything but realistic? It
can do so by proposing that the dream-mind reflects the operation of a degraded form of
experiential processing as the result of the altered state of consciousness that occurs during
sleep.
Based on principles in CEST and a research program, shortly to be described, CEST is in
Cognitive-experiential self-theory
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agreement with the following principles of dream formation proposed by Freud: association,
displacement, symbolic representation, and condensation. However, there remain important
differences between the two theories. CEST rejects wish-fulfillment as the underlying motive for
all and even most dreams. As previous noted, according to CEST, dreams simply reflect the
degraded operation of experiential processing in the altered state of consciousness produced by
sleep. If there is one major motivation that influences dream representations according to CEST,
it is the super-ordinate need to control cortical excitation, which is consistent with Freud’s view
that the dream work operates in a manner that normally protects sleep..
Dreams according to CEST are assumed to be influenced by the implicit and explicit
thoughts of the day, including thoughts about the past and the future. For evolutionary
considerations regarding the need to be alert to danger, fear-fulfillment in dreams is probably
more prevalent than wish-fulfillment. Accordingly, most anxiety dreams are considered to be
produced by thoughts related to real or imagined threats rather than to guilt reactions because of
unacceptable wishes.
Displacement is extremely important in dreams according to CEST because cortical
excitatory level can be effectively controlled in most situations by displacement. That is,
whatever level of displacement is necessary for managing a particular level of cortical excitation
can be achieved by an appropriate level of displacement for maintaining sleep, with one
exception. The exception is the occurrence of anxiety dreams that awaken the dreamer. In that
case, the biological need to control cortical excitation within a homeostatic limit is maintained by
aborting the dream and awakening the dreamer. Thus, according to CEST, the reason why
displacement is extremely prevalent in dreams is not because it prevents awareness of taboo
wishes, as Freud believed, and which is accepted in CEST as sometimes occurring, but more
Cognitive-experiential self-theory
57
generally because it is a highly effective way of controlling cortical excitation in almost all
situations.
According to CEST dreams are constructed in the following manner. Certain events and
thoughts of the day, depending on their excitatory level as a result of their personal and
emotional significance as well as the attention they automatically attract for a variety of reasons
including the degree to which they were unanticipated become potential items for inclusion in
dreams. The selection from this item-pool of candidates for inclusion in a dream is determined
by the combined influence of several variables including an item’s excitatory strength, the
strength of its associations with other relevant potential dream items, condensation, preference
for certain symbolic representations based on past experience, and cohesion with other items in
the construction of a narrative. In constructing the narrative, the dream work simply does the best
it can to assimilate a variety of disparate potential dream representation into a story that has at
least some coherence.
To investigate the operation of dreams in everyday life, I conducted a 10-year study of
my own dreams by recording what I considered to be highly transparent dreams whose meaning
was self-evident to me (Epstein, 1999).
Following is an example of the interpretation of a transparent dream and what I believe it
reveals about the nature of dreams: I dreamt I was at a very expensive restaurant. I asked the
waiter why no prices were on the menu. He said if I had to know the prices I did not belong in
that restaurant. I tried to select something very modest. I chose a salad with a side dish of brains.
The bill came to $69.00. I asked the waiter why it was so expensive. He said the salad is $4.00
and the brains are $65.00.
Cognitive-experiential self-theory
58
The day before the dream I was honored for my “scholarly achievements” by receiving
the “Chancellors Medal,” which is the highest award bestowed by the University of
Massachusetts for academic achievement. I was surprised to receive the honor because I did not
feel I was in the same league as others who had previously received it. While working on the
lecture I had to give the next day I received a call from a colleague who said he had discovered a
wonderful place for trout fishing, and he asked me to go fly fishing with him that evening. I
would have loved to go, but I declined the invitation because I had to prepare my lecture. I had
the fleeting thought that it was a mixed blessing to have achieved some measure of success. It
further occurred to me that if I were even more successful, it could mean a change in life-style
that would not necessarily be more attractive.
After awakening from the dream, I remembered my thought about being honored as a
mixed blessing, which was followed by another thought that made me burst into laughter as the
meaning of the dream became apparent to me. The thought was: “It may be too costly to have
brains.”
This dream is particularly interesting because of its creative use of metaphors. The very
expensive restaurant that is beyond my means represents the thought that the honor bestowed on
me is more than I deserve or can afford. The use of the brain metaphor appears to be a clever
joke, but the apparent humor can be explained by a fortuitous association between the price of a
meal and the price of success.
Summary and Conclusions
Cognitive-experiential self-theory (CEST) is an integrative global theory of personality
that substitutes an adaptive unconscious processing system for the Freudian maladaptive
unconscious system. The unconscious system of CEST is an associative learning system that
Cognitive-experiential self-theory
59
humans share with other higher order animals. Because it adapts primarily by empirically
learning from experience, the system is referred to in CEST as an “experiential system.” Humans
also process information with a “rational” system, which is primarily a verbal reasoning system.
The influence of the experiential system on the rational system is considered particularly
important, as it can account for the irrationality in the thinking of humans particularly when they
attempt to solve problems concerning interpersonal relationships between individuals and
between societies. According to CEST, the reason for this is that, despite their extraordinary
ability to solve impersonal problems, humans are often poor at solving relationship problems
because such problems, as demonstrated in research, are primarily in the domain of the
experiential system whereas impersonal problems are primarily in the domain of the rational
system. Thus, even when people attempt to reason logically and objectively about interpersonal
relationships their reasoning is often biased by the influence of their experiential on their rational
processing. This has had disastrous consequences throughout the course of history, as indicated
by the prevalence of warfare. It also has ominous implications for the future, as the rational
system has made it possible for humans to develop weaponry that can destroy all life on earth.
The hope for the future is that humans will be able to use their remarkable intelligence to solve
the problems created by the interaction of their two processing systems.
The operating principles of the experiential system were described and compared with
those of the rational system. The two systems operate by different rules and have different
attributes. They operate in parallel and are bi-directionally interactive. They usually operate
harmoniously and often synergistically, and they often form compromises but sometimes they
conflict with each other or otherwise interfere with each other’s performance.
As the two systems have equally important advantages and disadvantages, with the
Cognitive-experiential self-theory
60
rational system being generally superior in solving intellectual problem and in contributing to
good adjustment, and the experiential system being superior with regard to several important
non-intellectual abilities and attributes, such as effortlessly directing everyday behavior,
promoting empathy and creativity, and establishing favorable interpersonal relationships, neither
system can be considered generally superior to the other system. They are simply different
adaptive ways of processing information, one system doing so primarily by empirically learning
from experience and the other by reasoning
A research program was described that provided support for many of the assumptions in
CEST. It was noted that as an integrative personality theory CEST has widespread implications
for many important issues in psychology. Examples were provided of its theoretical and research
contributions and its implications for intuition, heuristics, emotional intelligence, everyday
adjustment, psychopathology, the relation of personality to physical disease, the meaning of
dreams, psycho-biography, the ability to think objectively without bias. Hopefully the
remarkable intelligence of the human species will allow it to solve the problems created by the
interaction of the two information-processing systems.
Cognitive-experiential self-theory
61
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Table 1. Comparison of attributes of experiential and rational information-processing systems
Experiential system Rational system
1. Holistic 1. Analytic
2. Emotional: pleasure-pain 2. logical: reason oriented (what is sensible)
oriented (what feels good)
3. Associative relations 3. Cause-and-effect relations
4. More outcome oriented 4. More process oriented
5. Behavior mediated by “vibes” 5. Behavior mediated by
from past experience conscious appraisal of events
6. Encodes reality in concrete 6. Encodes reality in abstract
images, metaphors, & narratives symbols, words, & numbers
7. More rapid processing: oriented 7. Slower processing: oriented
toward immediate action toward delayed action
8. Slower to change: changes with 8. Changes more rapidly:
repetitive or intense experience changes with speed of thought
9. More crudely differentiated: 9. More highly differentiated;
broad generalization gradient; dimensional, nuanced thinking
categorical thinking
10. More crudely integrated: 10. More highly integrated
dissociative, organized in part
by emotional complexes
(cognitive-affective modules)
11. Experienced passively and 11. Experienced actively and -
preconsciously: we are seized consciously: we are in
by our emotions control of our thoughts
12. Self-evidently valid: 12. Requires justification via
"experiencing is believing" logic & evidence
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71
Table 2. Correlates of Experiential and Rational Thinking Styles
Rational Thinking Style Experiential Thinking Style
Positive Attributes Positive Attributes
High level of intellectual performance Favorable interpersonal relationships
High meaningfulness in life High social popularity
Realistic thinking Imaginative thinking
Low stress in living High agreeableness
High self-esteem High empathy
Positive world view High spontaneity
Low neuroticism Emotionally expressive
Low anxiety Good esthetic sense
Low depression Good sense of humor
Conscientious Creative
Open-minded Open-minded
High personal growth High personal growth
Negative Attributes Negative Attributes
Weak tendency of a Naïve optimism
dismissive relationship style Polyannaish thinking
Stereotyped thinking
Unrealistic beliefs
Superstitious beliefs