Cmo#2 : Entrepreneurial Business and Marketing Practices (6 sections-4 pages,)Bonus section is not included.

CMO FORMAT + SUBMISSION INSTRUCTIONS: Ø Excessive crowding as makes reading difficult may result in point subtractions; use 12-pt. font please and reasonable spacing with bullets, subheads and charts as appropriate. Ø Not to exceed 4 pages. That would be long in itself, so feel free to be more economic with your language.

Note: Brevity need not compromise content or technical quality. Two seminal writing reference books: ‘AP Stylebook’ and ‘The Elements of Style by Strunk & White. Ample spaces between labeled sections is requested, numbering will keep you on track.

INSTRUCTIONS: Critique how a mature Fortune corporation that is headquartered in New England has adopted entrepreneurial business and marketing practices, what they are hoping to accomplish, and how doing so has repositioned their brand in today’s innovation economy. Applying Lodish et al’s premise that “entrepreneurial marketing can add sustainable value to any sized company,” as the CMO, you are evaluating how they're doing. Your submission must answer all of the questions within each section for full point credits (ALL 6 SECTIONS---BONUS SECTION IS NOT INCLUDED---). Be careful not to use valuable space by restating the question; just declaratively present your answers, footnoting references as confirm your required use of primary and secondary research (Blackboard: Library Resources, plus list below). Follow these content guidelines carefully, matching each Section’s requirements to those shown in the Grading Chart.

1. Company Story : Introduce the corporation’s product mix, target audiences, market position and competitive environment. Include the stock ticker, NAISC code and an analysis of its recent financial performance, noting any important product, market or organizational milestones that impacted those numbers. Briefly demonstrate your familiarity with its mission and the competitive and Federal regulatory environment within which it markets its business.

2. Internal Entrepreneurism: Name two (2) ways through which the corporation’s executive leadership has set out to build and articulate an entrepreneurial or team culture. What is new, what is intended by these changes, and has there been any impact to the employee experience? Who evangelizes the brand personality and do you feel that this executive inspires the workforce to feel empowered or to be inspired? As the CMO, what you do anything differently, if anything?

3. Business + Marketing Reengineering: Has the company restructured in order to be more streamlined or less hierarchical, changed its customer product direction, revamped customer-facing communications or improved its speed-to-market product R&D? Briefly bullet three (3) ways the company claims new agility to achieve sustainable growth. Perhaps it has a ‘hot’ new division, R&D lab, partnership with a university, claims an innovation center, implements workforce development, embraced social media, made strategic acquisitions or has rebranded altogether. Be sure to include what is intended by these actions.

4. Employer Appeal : Comment on two (2) ways that this company’s current story appeals to you as a prospective employee, or did not. Did anything you learned surprise or intrigue you? Consider in your analysis the corporate culture, diversity, company values, ability to innovate and the presence of a social impact commitment—any criterion important for them to hire you and for you to want to work there.

5. Customer Experience ( UX): Name two (2) ways that the company had tried to redefine its customer experience in order to build and reward loyalty. Has it successfully reinvented its B2B/C product or service delivery, diversified into promising market sectors or otherwise changed the customer’s experience? Does the company utilize a means of listening to customers?

6. BONUS Quote : NO NEED FOR THIS.

7. Research : Use at least one source from each of these research categories:

Company Sources: Annual Report, website, social media, newsletters

Direct: Employee executive reached through LinkedIn

Online: Mergent, ProQuest Business Databases, Business Source Complete, Industry Report, US Census, Bureau of Labor Statistics

News: Boston Business Journal, Providence Business News, Bloomberg, trade journals, regional or national business periodicals

CMO #2: Grading Metrics Each Section should be clearly marked. The grade is composed as follows: NARRATIVE GRADING BY SECTION –

CMO #2 ASSIGNMENT POINTS/100

1. Company Story: Multiple responses demonstrating research 15 POINTS

2. Internal Entrepreneurism: Analysis of two messaging efforts including identification of the lead spokesperson and the CMO indicating if they are the right person (by title, personality, reputation, gravitas) in that role 15 POINTS

3. Marketing Reengineering: A multiple facet response to analyze the organizational changes of this company as well as what is intended by those changes 25 POINTS

4. Employer Appeal: Two-pronged opinion based upon your learning of the company against your original perceptions 15 POINTS

5. Customer Experience: Does the company have a new rewards program or does it move people to a lesser visibility social channel to respond to complaints? This analysis and its impact is expected. 20

6. BONUS Executive Quote: A first person quote by someone (can be documented) from within the organization, 5 POINTS

7. Overall Quality: Technical, Completeness, **Use of Research**, Organization 10 POINTS

TOTAL PTS, 105

CMO #2 ASSIGNMENT (Will be weighted to 10% of your total grade).