Dis2

Dr. Patty Goodman Corporate and Organizational Communication Graduate Program

• Challenges of Cultural Communication • Vocabulary Spotlight • Cultural Theorists • Culture vs Identity • Case Analysis

Agenda

Source: Liu, S., Volcic, Z., & Gallois, C. (2014). Introducing intercultural communication: Global cultures and contexts. Sage. Thousand Oaks, CA.

Perception Process

• Closure • Familiarity • Expectation

Selection

• Attribution theory • Hofstede’s

National Cultural Dimensions

Categorization • Physiologically • Sociologically • Psychologically

Interpretation

Ethnocentrism

Source: Liu, S., Volcic, Z., & Gallois, C. (2014). Introducing intercultural communication: Global cultures and contexts. Sage. Thousand Oaks, CA.

Stereotypes Prejudice

Bias Racism

• Power Distance • Individualism/Collectivism • Masculinity/Femininity • Uncertainty Avoidance • Long-term/Short-term Orientation

Hofstede’s National Cultural Dimensions

Source: Hofstede, G., Hofstede, G. J., Minkov, M. (2010). Cultures and organizations: Software of the min: Intercultural cooperation and its importance for survival. New York: McGraw Hill. P.6.

Edward Hall & Mildred Hall Understanding Cultural Differences

Source: Hall, E. T., & Hall, M. R. (1995). Key concepts: Underlying structures of culture. International Management Behavior, Blackwell Publishers, Cambridge, Massachusetts. Visual source

Picture Source: Kluckhohn Values Orientation Method Person Person_Nature Orientation Subject to Harmony withMastery over Time Orientation PastPresentFuture Activity Orientation. Preparing the Culture Presentation Retrieved September 2016

Kluckhohn and Strodtbeck Five Value Orientations

Schwartz’s Cultural Value Theory

Picture Source: OB Values Retrieved September 2016

• Gender • Ethnic • Religious • Cultural • National

Identity

Source: : Liu, S., Volcic, Z., & Gallois, C. (2014). Introducing intercultural communication: Global cultures and contexts. Sage. Thousand Oaks, CA. Picture Source: Ideas Have Consequences Retrieved September 2016

Case Study Analysis

Case Presentation

 Executive Summary

 Stakeholders

 Problem Statement

 Causes of the Problem

 Suggestions

 Recommendation

Next Steps: Consider more in-depth research Group 2 Discussion Board Question Case Analysis Team Final Project topic approval