| | For more information on COBIT/CMMI Connections Tools, go to http://www.isaca.org/COBIT-CMMI-Connections. |
| | | | | | | 1011 rows currently displayed. |
| | CMMI | | | | | | COBIT 5 |
| | CMMI or P-CMM | Process Area | Capability | Maturity Level | Practice Reference | Practice | COBIT 5 Domain | COBIT 5 Governance or Management Practice | COBIT 5 Practice Description |
| | CMMI | Project and Work Management | Project/ Work Planning (L2) | ML2 | CMMI PP SP1.1 | Establish a top-level work breakdown structure (WBS) to estimate the scope of the project. | APO | APO01.01 | Define the organisational structure. |
| | CMMI | Project and Work Management | Project/ Work Planning (L2) | ML2 | CMMI PP SP1.1 | Establish a top-level work breakdown structure (WBS) to estimate the scope of the project. | BAI | BAI01.01 | Maintain a standard approach for programme and project management. |
| | CMMI | Project and Work Management | Project/ Work Planning (L2) | ML2 | CMMI PP SP1.1 | Establish a top-level work breakdown structure (WBS) to estimate the scope of the project. | BAI | BAI01.08 | Plan projects. |
| | CMMI | Project and Work Management | Project/ Work Planning (L2) | ML2 | CMMI PP SP1.2 | Establish and maintain estimates of work product and task attributes. | BAI | BAI01.01 | Maintain a standard approach for programme and project management. |
| | CMMI | Project and Work Management | Project/ Work Planning (L2) | ML2 | CMMI PP SP1.2 | Establish and maintain estimates of work product and task attributes. | BAI | BAI01.08 | Plan projects. |
| | CMMI | Project and Work Management | Project/ Work Planning (L2) | ML2 | CMMI PP SP1.3 | Define project lifecycle phases on which to scope the planning effort. | BAI | BAI01.01 | Maintain a standard approach for programme and project management. |
| | CMMI | Project and Work Management | Project/ Work Planning (L2) | ML2 | CMMI PP SP1.3 | Define project lifecycle phases on which to scope the planning effort. | BAI | BAI01.08 | Plan projects. |
| | CMMI | Project and Work Management | Project/ Work Planning (L2) | ML2 | CMMI PP SP1.4 | Estimate the project’s effort and cost for work products and tasks based on estimation rationale. | APO | APO06.03 | Create and maintain budgets. |
| | CMMI | Project and Work Management | Project/ Work Planning (L2) | ML2 | CMMI PP SP1.4 | Estimate the project’s effort and cost for work products and tasks based on estimation rationale. | APO | APO06.04 | Model and allocate costs. |
| | CMMI | Project and Work Management | Project/ Work Planning (L2) | ML2 | CMMI PP SP1.4 | Estimate the project’s effort and cost for work products and tasks based on estimation rationale. | APO | APO06.05 | Manage costs. |
| | CMMI | Project and Work Management | Project/ Work Planning (L2) | ML2 | CMMI PP SP1.4 | Estimate the project’s effort and cost for work products and tasks based on estimation rationale. | BAI | BAI01.01 | Maintain a standard approach for programme and project management. |
| | CMMI | Project and Work Management | Project/ Work Planning (L2) | ML2 | CMMI PP SP1.4 | Estimate the project’s effort and cost for work products and tasks based on estimation rationale. | BAI | BAI01.08 | Plan projects. |
| | CMMI | Project and Work Management | Project/ Work Planning (L2) | ML2 | CMMI PP SP2.1 | Establish and maintain the project’s budget and schedule. | APO | APO06.03 | Create and maintain budgets. |
| | CMMI | Project and Work Management | Project/ Work Planning (L2) | ML2 | CMMI PP SP2.1 | Establish and maintain the project’s budget and schedule. | BAI | BAI01.01 | Maintain a standard approach for programme and project management. |
| | CMMI | Project and Work Management | Project/ Work Planning (L2) | ML2 | CMMI PP SP2.2 | Identify and analyze project risks. | APO | APO10.04 | Manage supplier risk. |
| | CMMI | Project and Work Management | Project/ Work Planning (L2) | ML2 | CMMI PP SP2.2 | Identify and analyze project risks. | APO | APO12.02 | Analyse risk. |
| | CMMI | Project and Work Management | Project/ Work Planning (L2) | ML2 | CMMI PP SP2.2 | Identify and analyze project risks. | APO | APO12.04 | Articulate risk. |
| | CMMI | Project and Work Management | Project/ Work Planning (L2) | ML2 | CMMI PP SP2.2 | Identify and analyze project risks. | BAI | BAI01.01 | Maintain a standard approach for programme and project management. |
| | CMMI | Project and Work Management | Project/ Work Planning (L2) | ML2 | CMMI PP SP2.2 | Identify and analyze project risks. | BAI | BAI02.03 | Manage requirements risk. |
| | CMMI | Project and Work Management | Project/ Work Planning (L2) | ML2 | CMMI PP SP2.2 | Identify and analyze project risks. | EDM | EDM03.02 | Direct risk management. |
| | CMMI | Project and Work Management | Project/ Work Planning (L2) | ML2 | CMMI PP SP2.3 | Plan for the management of project data. | APO | APO01.06 | Define information (data) and system ownership. |
| | CMMI | Project and Work Management | Project/ Work Planning (L2) | ML2 | CMMI PP SP2.3 | Plan for the management of project data. | APO | APO07.04 | Evaluate employee job performance. |
| | CMMI | Project and Work Management | Project/ Work Planning (L2) | ML2 | CMMI PP SP2.3 | Plan for the management of project data. | BAI | BAI01.01 | Maintain a standard approach for programme and project management. |
| | CMMI | Project and Work Management | Project/ Work Planning (L2) | ML2 | CMMI PP SP2.3 | Plan for the management of project data. | BAI | BAI03.02 | Design detailed solution components. |
| | CMMI | Project and Work Management | Project/ Work Planning (L2) | ML2 | CMMI PP SP2.4 | Plan for resources to perform the project. | EDM | EDM04.01 | Evaluate resource management. |
| | CMMI | Project and Work Management | Project/ Work Planning (L2) | ML2 | CMMI PP SP2.4 | Plan for resources to perform the project. | BAI | BAI01.01 | Maintain a standard approach for programme and project management. |
| | CMMI | Project and Work Management | Project/ Work Planning (L2) | ML2 | CMMI PP SP2.4 | Plan for resources to perform the project. | BAI | BAI01.04 | Develop and maintain the programme plan. |
| | CMMI | Project and Work Management | Project/ Work Planning (L2) | ML2 | CMMI PP SP2.4 | Plan for resources to perform the project. | BAI | BAI01.08 | Plan projects. |
| | CMMI | Project and Work Management | Project/ Work Planning (L2) | ML2 | CMMI PP SP2.5 | Plan for knowledge and skills needed to perform the project. | APO | APO07.03 | Maintain the skills and competencies of personnel. |
| | CMMI | Project and Work Management | Project/ Work Planning (L2) | ML2 | CMMI PP SP2.5 | Plan for knowledge and skills needed to perform the project. | APO | APO07.05 | Plan and track the usage of IT and business human resources. |
| | CMMI | Project and Work Management | Project/ Work Planning (L2) | ML2 | CMMI PP SP2.5 | Plan for knowledge and skills needed to perform the project. | BAI | BAI01.01 | Maintain a standard approach for programme and project management. |
| | CMMI | Project and Work Management | Project/ Work Planning (L2) | ML2 | CMMI PP SP2.5 | Plan for knowledge and skills needed to perform the project. | BAI | BAI01.04 | Develop and maintain the programme plan. |
| | CMMI | Project and Work Management | Project/ Work Planning (L2) | ML2 | CMMI PP SP2.6 | Plan the involvement of identified stakeholders. | APO | APO01.01 | Define the organisational structure. |
| | CMMI | Project and Work Management | Project/ Work Planning (L2) | ML2 | CMMI PP SP2.6 | Plan the involvement of identified stakeholders. | APO | APO03.01 | Develop the enterprise architecture vision. |
| | CMMI | Project and Work Management | Project/ Work Planning (L2) | ML2 | CMMI PP SP2.6 | Plan the involvement of identified stakeholders. | BAI | BAI01.01 | Maintain a standard approach for programme and project management. |
| | CMMI | Project and Work Management | Project/ Work Planning (L2) | ML2 | CMMI PP SP2.7 | Plan the involvement of identified stakeholders. | BAI | BAI01.08 | Plan projects. |
| | CMMI | Project and Work Management | Project/ Work Planning (L2) | ML2 | CMMI PP SP2.7 | Plan the involvement of identified stakeholders. | BAI | BAI01.01 | Maintain a standard approach for programme and project management. |
| | CMMI | Project and Work Management | Project/ Work Planning (L2) | ML2 | CMMI PP SP2.7 | Plan the involvement of identified stakeholders. | BAI | BAI01.08 | Plan projects. |
| | CMMI | Project and Work Management | Project/ Work Planning (L2) | ML2 | CMMI PP SP3.1 | Review all plans that affect the project to understand project commitments. | BAI | BAI01.01 | Maintain a standard approach for programme and project management. |
| | CMMI | Project and Work Management | Project/ Work Planning (L2) | ML2 | CMMI PP SP3.1 | Review all plans that affect the project to understand project commitments. | BAI | BAI01.08 | Plan projects. |
| | CMMI | Project and Work Management | Project/ Work Planning (L2) | ML2 | CMMI PP SP3.2 | Adjust the project plan to reconcile available and estimated resources. | BAI | BAI01.01 | Maintain a standard approach for programme and project management. |
| | CMMI | Project and Work Management | Project/ Work Planning (L2) | ML2 | CMMI PP SP3.2 | Adjust the project plan to reconcile available and estimated resources. | BAI | BAI01.08 | Plan projects. |
| | CMMI | Project and Work Management | Project/ Work Planning (L2) | ML2 | CMMI PP SP3.3 | Obtain commitment from relevant stakeholders responsible for performing and supporting plan execution. | BAI | BAI01.01 | Maintain a standard approach for programme and project management. |
| | CMMI | Project and Work Management | Project/ Work Planning (L2) | ML2 | CMMI PP SP3.3 | Obtain commitment from relevant stakeholders responsible for performing and supporting plan execution. | BAI | BAI01.08 | Plan projects. |
| | CMMI | Project and Work Management | Quantitative Project/Work Management (L4) | ML4 | CMMI QWM SP1.1 | Establish and maintain the quality and process performance objectives for the work. | APO | APO01.07 | Manage continual improvement of processes. |
| | CMMI | Project and Work Management | Quantitative Project/Work Management (L4) | ML4 | CMMI QWM SP1.2 | Using statistical and other quantitative techniques, compose a defined process that enables the work to achieve its quality and process performance objectives. | APO | APO01.07 | Manage continual improvement of processes. |
| | CMMI | Project and Work Management | Quantitative Project/Work Management (L4) | ML4 | CMMI QWM SP1.3 | Select subprocesses and attributes critical to evaluating performance and that help to achieve the quality and process performance objectives for the work. | APO | APO01.07 | Manage continual improvement of processes. |
| | CMMI | Project and Work Management | Quantitative Project/Work Management (L4) | ML4 | CMMI QWM SP1.4 | Select measures and analytic techniques to be used in quantitative management. | APO | APO01.07 | Manage continual improvement of processes. |
| | CMMI | Project and Work Management | Quantitative Project/Work Management (L4) | ML4 | CMMI QWM SP2.1 | Monitor the performance of selected subprocesses using statistical and other quantitative techniques. | APO | APO01.07 | Manage continual improvement of processes. |
| | CMMI | Project and Work Management | Quantitative Project/Work Management (L4) | ML4 | CMMI QWM SP2.2 | Manage the work using statistical and other quantitative techniques to determine whether or not the quality and process performance objectives for the work will be satisfied. | APO | APO01.07 | Manage continual improvement of processes. |
| | CMMI | Project and Work Management | Quantitative Project/Work Management (L4) | ML4 | CMMI QWM SP2.3 | Perform root cause analysis of selected issues to address deficiencies in achieving the work group’s quality and process performance objectives. | APO | APO01.07 | Manage continual improvement of processes. |
| | CMMI | Project and Work Management | Integrated Project/Work Management (L3) | ML3 | CMMI IWM SP1.1 | Establish and maintain the defined process from startup and throughout the work. | APO | APO01.07 | Manage continual improvement of processes. |
| | CMMI | Project and Work Management | Integrated Project/Work Management (L3) | ML3 | CMMI IWM SP1.2 | Use organizational process assets and the measurement repository for estimating and planning work activities. | EDM | EDM01.02 | Direct the governance system. |
| | CMMI | Project and Work Management | Integrated Project/Work Management (L3) | ML3 | CMMI IWM SP1.3 | Establish and maintain the work environment based on the organization’s work environment standards. | DSS | DSS01.05 | Manage facilities. |
| | CMMI | Project and Work Management | Integrated Project/Work Management (L3) | ML3 | CMMI IWM SP1.4 | Integrate the work plan and other plans that affect the work to describe the defined process for the work. | BAI | BAI01.01 | Maintain a standard approach for programme and project management. |
| | CMMI | Project and Work Management | Integrated Project/Work Management (L3) | ML3 | CMMI IWM SP1.5 | Manage the work using the work plan, other plans that affect the work, and the defined process for the work. | BAI | BAI01.04 | Develop and maintain the programme plan. |
| | CMMI | Project and Work Management | Integrated Project/Work Management (L3) | ML3 | CMMI IWM SP1.5 | Manage the work using the work plan, other plans that affect the work, and the defined process for the work. | BAI | BAI01.08 | Plan projects. |
| | CMMI | Project and Work Management | Integrated Project/Work Management (L3) | ML3 | CMMI IWM SP1.5 | Manage the work using the work plan, other plans that affect the work, and the defined process for the work. | BAI | BAI01.11 | Monitor and control projects. |
| | CMMI | Project and Work Management | Integrated Project/Work Management (L3) | ML3 | CMMI IWM SP1.5 | Manage the work using the work plan, other plans that affect the work, and the defined process for the work. | BAI | BAI01.12 | Manage project resources and work packages. |
| | CMMI | Project and Work Management | Integrated Project/Work Management (L3) | ML3 | CMMI IWM SP1.6 | Establish and maintain teams. | BAI | BAI01.12 | Manage project resources and work packages. |
| | CMMI | Project and Work Management | Integrated Project/Work Management (L3) | ML3 | CMMI IWM SP1.7 | Contribute process related experiences to organizational process assets. | BAI | BAI01.13 | Close a project or iteration. |
| | CMMI | Project and Work Management | Integrated Project/Work Management (L3) | ML3 | CMMI IWM SP2.1 | Manage the involvement of relevant stakeholders in the work. | EDM | EDM05.01 | Evaluate stakeholder reporting requirements. |
| | CMMI | Project and Work Management | Integrated Project/Work Management (L3) | ML3 | CMMI IWM SP2.1 | Manage the involvement of relevant stakeholders in the work. | EDM | EDM05.02 | Direct stakeholder communication and reporting. |
| | CMMI | Project and Work Management | Integrated Project/Work Management (L3) | ML3 | CMMI IWM SP2.1 | Manage the involvement of relevant stakeholders in the work. | EDM | EDM05.03 | Monitor stakeholder communication. |
| | CMMI | Project and Work Management | Integrated Project/Work Management (L3) | ML3 | CMMI IWM SP2.1 | Manage the involvement of relevant stakeholders in the work. | APO | APO01.02 | Establish roles and responsibilities. |
| | CMMI | Project and Work Management | Integrated Project/Work Management (L3) | ML3 | CMMI IWM SP2.1 | Manage the involvement of relevant stakeholders in the work. | BAI | BAI01.03 | Manage stakeholder engagement. |
| | CMMI | Project and Work Management | Integrated Project/Work Management (L3) | ML3 | CMMI IWM SP2.2 | Participate with relevant stakeholders to identify, negotiate, and track critical dependencies. | APO | APO02.05 | Define the strategic plan and road map. |
| | CMMI | Project and Work Management | Integrated Project/Work Management (L3) | ML3 | CMMI IWM SP2.2 | Participate with relevant stakeholders to identify, negotiate, and track critical dependencies. | BAI | BAI01.04 | Develop and maintain the programme plan. |
| | CMMI | Project and Work Management | Integrated Project/Work Management (L3) | ML3 | CMMI IWM SP2.2 | Participate with relevant stakeholders to identify, negotiate, and track critical dependencies. | BAI | BAI01.08 | Plan projects. |
| | CMMI | Project and Work Management | Integrated Project/Work Management (L3) | ML3 | CMMI IWM SP2.3 | Resolve issues with relevant stakeholders. | APO | APO08.03 | Manage the business relationship. |
| | CMMI | Project and Work Management | Integrated Project/Work Management (L3) | ML3 | CMMI IWM SP2.3 | Resolve issues with relevant stakeholders. | DSS | DSS02.05 | Resolve and recover from incidents. |
| | CMMI | Project and Work Management | Integrated Project/Work Management (L3) | ML3 | CMMI IWM SP2.3 | Resolve issues with relevant stakeholders. | DSS | DSS02.06 | Close service requests and incidents. |
| | CMMI | Project and Work Management | Integrated Project/Work Management (L3) | ML3 | CMMI IWM SP2.3 | Resolve issues with relevant stakeholders. | DSS | DSS03.04 | Resolve and close problems. |
| | CMMI | Project and Work Management | Risk Management (L3) | ML3 | CMMI RSKM SP1.1 | Determine risk sources and categories. | APO | APO12.01 | Collect data. |
| | CMMI | Project and Work Management | Risk Management (L3) | ML3 | CMMI RSKM SP1.2 | Define parameters used to analyze and categorize risks and to control the risk management effort. | APO | APO12.01 | Collect data. |
| | CMMI | Project and Work Management | Risk Management (L3) | ML3 | CMMI RSKM SP1.3 | Establish and maintain the strategy to be used for risk management. | EDM | EDM03.01 | Evaluate risk management. |
| | CMMI | Project and Work Management | Risk Management (L3) | ML3 | CMMI RSKM SP2.1 | Identify and document risks. | APO | APO10.04 | Manage supplier risk. |
| | CMMI | Project and Work Management | Risk Management (L3) | ML3 | CMMI RSKM SP2.2 | Evaluate and categorize each identified risk using defined risk categories and parameters, and determine its relative priority. | APO | APO12.02 | Analyse risk. |
| | CMMI | Project and Work Management | Risk Management (L3) | ML3 | CMMI RSKM SP2.2 | Evaluate and categorize each identified risk using defined risk categories and parameters, and determine its relative priority. | APO | APO12.06 | Respond to risk. |
| | CMMI | Project and Work Management | Risk Management (L3) | ML3 | CMMI RSKM SP3.1 | Develop a risk mitigation plan in accordance with the risk management strategy. | EDM | EDM03.02 | Direct risk management. |
| | CMMI | Project and Work Management | Risk Management (L3) | ML3 | CMMI RSKM SP3.1 | Develop a risk mitigation plan in accordance with the risk management strategy. | EDM | EDM03.03 | Monitor risk management. |
| | CMMI | Project and Work Management | Risk Management (L3) | ML3 | CMMI RSKM SP3.1 | Develop a risk mitigation plan in accordance with the risk management strategy. | APO | APO12.06 | Respond to risk. |
| | CMMI | Project and Work Management | Risk Management (L3) | ML3 | CMMI RSKM SP3.2 | Monitor the status of each risk periodically and implement the risk mitigation plan as appropriate. | EDM | EDM03.03 | Monitor risk management. |
| | CMMI | Project and Work Management | Risk Management (L3) | ML3 | CMMI RSKM SP3.2 | Monitor the status of each risk periodically and implement the risk mitigation plan as appropriate. | APO | APO10.04 | Manage supplier risk. |
| | CMMI | Project and Work Management | Risk Management (L3) | ML3 | CMMI RSKM SP3.2 | Monitor the status of each risk periodically and implement the risk mitigation plan as appropriate. | APO | APO12.01 | Collect data. |
| | CMMI | Project and Work Management | Risk Management (L3) | ML3 | CMMI RSKM SP3.2 | Monitor the status of each risk periodically and implement the risk mitigation plan as appropriate. | APO | APO12.03 | Maintain a risk profile. |
| | CMMI | Project and Work Management | Risk Management (L3) | ML3 | CMMI RSKM SP3.2 | Monitor the status of each risk periodically and implement the risk mitigation plan as appropriate. | APO | APO12.06 | Respond to risk. |
| | CMMI | Project and Work Management | Capacity and Availability Management (L3) | ML3 | CMMI CAM SP1.1 | Establish and maintain a strategy for capacity and availability management. | EDM | EDM04.02 | Direct resource management. |
| | CMMI | Project and Work Management | Capacity and Availability Management (L3) | ML3 | CMMI CAM SP1.1 | Establish and maintain a strategy for capacity and availability management. | BAI | BAI02.02 | Perform a feasibility study and formulate alternative solutions. |
| | CMMI | Project and Work Management | Capacity and Availability Management (L3) | ML3 | CMMI CAM SP1.1 | Establish and maintain a strategy for capacity and availability management. | EDM | EDM04.01 | Evaluate resource management. |
| | CMMI | Project and Work Management | Capacity and Availability Management (L3) | ML3 | CMMI CAM SP1.2 | Select measures and analytic techniques to be used in managing the capacity and availability of the service system. | BAI | BAI02 | ERROR:#N/A |
| | CMMI | Project and Work Management | Capacity and Availability Management (L3) | ML3 | CMMI CAM SP1.3 | Establish and maintain service system representations to support capacity and availability management. | EDM | EDM04.02 | Direct resource management. |
| | CMMI | Project and Work Management | Capacity and Availability Management (L3) | ML3 | CMMI CAM SP1.3 | Establish and maintain service system representations to support capacity and availability management. | APO | APO09.01 | Identify IT services. |
| | CMMI | Project and Work Management | Capacity and Availability Management (L3) | ML3 | CMMI CAM SP2.1 | Monitor and analyze capacity against thresholds. | APO | APO07.05 | Plan and track the usage of IT and business human resources. |
| | CMMI | Project and Work Management | Capacity and Availability Management (L3) | ML3 | CMMI CAM SP2.1 | Monitor and analyze capacity against thresholds. | EDM | EDM04.03 | Monitor resource management. |
| | CMMI | Project and Work Management | Capacity and Availability Management (L3) | ML3 | CMMI CAM SP2.1 | Monitor and analyze capacity against thresholds. | BAI | BAI04.04 | Monitor and review availability and capacity. |
| | CMMI | Project and Work Management | Capacity and Availability Management (L3) | ML3 | CMMI CAM SP2.1 | Monitor and analyze capacity against thresholds. | BAI | BAI09.04 | Optimise asset costs. |
| | CMMI | Project and Work Management | Capacity and Availability Management (L3) | ML3 | CMMI CAM SP2.2 | Monitor and analyze availability against targets. | APO | APO07.05 | Plan and track the usage of IT and business human resources. |
| | CMMI | Project and Work Management | Capacity and Availability Management (L3) | ML3 | CMMI CAM SP2.2 | Monitor and analyze availability against targets. | BAI | BAI04.04 | Monitor and review availability and capacity. |
| | CMMI | Project and Work Management | Capacity and Availability Management (L3) | ML3 | CMMI CAM SP2.2 | Monitor and analyze availability against targets. | EDM | EDM04.03 | Monitor resource management. |
| | CMMI | Project and Work Management | Capacity and Availability Management (L3) | ML3 | CMMI CAM SP2.2 | Monitor and analyze availability against targets. | BAI | BAI09.04 | Optimise asset costs. |
| | CMMI | Project and Work Management | Capacity and Availability Management (L3) | ML3 | CMMI CAM SP2.3 | Report capacity and availability management data to relevant stakeholders. | MEA | MEA01.04 | Analyse and report performance. |
| | CMMI | Project and Work Management | Capacity and Availability Management (L3) | ML3 | CMMI CAM SP2.3 | Report capacity and availability management data to relevant stakeholders. | MEA | MEA01.05 | Ensure the implementation of corrective actions. |
| | CMMI | Project and Work Management | Service Continuity (L3) | ML3 | CMMI SCON SP1.1 | Identify and prioritize the essential functions that must be performed to ensure service continuity. | DSS | DSS04.01 | Define the business continuity policy, objectives and scope. |
| | CMMI | Project and Work Management | Service Continuity (L3) | ML3 | CMMI SCON SP1.1 | Identify and prioritize the essential functions that must be performed to ensure service continuity. | DSS | DSS04.02 | Maintain a continuity strategy. |
| | CMMI | Project and Work Management | Service Continuity (L3) | ML3 | CMMI SCON SP1.2 | Identify and prioritize the essential resources required to ensure service continuity. | DSS | DSS04.01 | Define the business continuity policy, objectives and scope. |
| | CMMI | Project and Work Management | Service Continuity (L3) | ML3 | CMMI SCON SP1.2 | Identify and prioritize the essential resources required to ensure service continuity. | DSS | DSS04.02 | Maintain a continuity strategy. |
| | CMMI | Project and Work Management | Service Continuity (L3) | ML3 | CMMI SCON SP2.1 | Establish and maintain service continuity plans that enable the organization to resume performing essential functions. | DSS | DSS04.01 | Define the business continuity policy, objectives and scope. |
| | CMMI | Project and Work Management | Service Continuity (L3) | ML3 | CMMI SCON SP2.1 | Establish and maintain service continuity plans that enable the organization to resume performing essential functions. | DSS | DSS04.03 | Develop and implement a business continuity response. |
| | CMMI | Project and Work Management | Service Continuity (L3) | ML3 | CMMI SCON SP2.1 | Establish and maintain service continuity plans that enable the organization to resume performing essential functions. | DSS | DSS04.05 | Review, maintain and improve the continuity plan. |
| | CMMI | Project and Work Management | Service Continuity (L3) | ML3 | CMMI SCON SP2.1 | Establish and maintain service continuity plans that enable the organization to resume performing essential functions. | DSS | DSS04.07 | Manage backup arrangements. |
| | CMMI | Project and Work Management | Service Continuity (L3) | ML3 | CMMI SCON SP2.2 | Establish and maintain training for service continuity. | DSS | DSS04.06 | Conduct continuity plan training. |
| | CMMI | Project and Work Management | Service Continuity (L3) | ML3 | CMMI SCON SP2.3 | Provide and evaluate training in the execution of the service continuity plan. | DSS | DSS04.06 | Conduct continuity plan training. |
| | CMMI | Project and Work Management | Service Continuity (L3) | ML3 | CMMI SCON SP3.1 | Prepare for the verification and validation of the service continuity plan. | DSS | DSS04.04 | Exercise, test and review the BCP. |
| | CMMI | Project and Work Management | Service Continuity (L3) | ML3 | CMMI SCON SP3.1 | Prepare for the verification and validation of the service continuity plan. | DSS | DSS04.05 | Review, maintain and improve the continuity plan. |
| | CMMI | Project and Work Management | Service Continuity (L3) | ML3 | CMMI SCON SP3.2 | Verify and validate the service continuity plan. | DSS | DSS04.04 | Exercise, test and review the BCP. |
| | CMMI | Project and Work Management | Service Continuity (L3) | ML3 | CMMI SCON SP3.2 | Verify and validate the service continuity plan. | DSS | DSS04.05 | Review, maintain and improve the continuity plan. |
| | CMMI | Project and Work Management | Service Continuity (L3) | ML3 | CMMI SCON SP3.3 | Analyze the results of verifying and validating the service continuity plan. | DSS | DSS04.04 | Exercise, test and review the BCP. |
| | CMMI | Project and Work Management | Service Continuity (L3) | ML3 | CMMI SCON SP3.3 | Analyze the results of verifying and validating the service continuity plan. | DSS | DSS04.08 | Conduct post-resumption review. |
| | CMMI | Project and Work Management | Requirements Management (L2) | ML2 | CMMI REQM SP 1.1 | Develop an understanding with the requirements providers on the meaning of the requirements. | BAI | BAI02.01 | Define and maintain business functional and technical requirements. |
| | CMMI | Project and Work Management | Requirements Management (L2) | ML2 | CMMI REQM SP 1.1 | Develop an understanding with the requirements providers on the meaning of the requirements. | BAI | BAI02.04 | Obtain approval of requirements and solutions. |
| | CMMI | Project and Work Management | Requirements Management (L2) | ML2 | CMMI REQM SP 1.2 | Obtain commitment to requirements from participants. | BAI | BAI01.07 | Start up and initiate projects within a programme. |
| | CMMI | Project and Work Management | Requirements Management (L2) | ML2 | CMMI REQM SP 1.2 | Obtain commitment to requirements from participants. | BAI | BAI02.04 | Obtain approval of requirements and solutions. |
| | CMMI | Project and Work Management | Requirements Management (L2) | ML2 | CMMI REQM SP 1.3 | Manage changes to requirements as they evolve. | BAI | BAI02.01 | Define and maintain business functional and technical requirements. |
| | CMMI | Project and Work Management | Requirements Management (L2) | ML2 | CMMI REQM SP 1.4 | Maintain bidirectional traceability among requirements and work products. | BAI | BAI02.01 | Define and maintain business functional and technical requirements. |
| | CMMI | Project and Work Management | Requirements Management (L2) | ML2 | CMMI REQM SP 1.4 | Maintain bidirectional traceability among requirements and work products. | BAI | BAI02.03 | Manage requirements risk. |
| | CMMI | Project and Work Management | Requirements Management (L2) | ML2 | CMMI REQM SP 1.5 | Ensure that plans and work products remain aligned with requirements. | BAI | BAI02.01 | Define and maintain business functional and technical requirements. |
| | CMMI | Project and Work Management | Requirements Management (L2) | ML2 | CMMI REQM SP 1.5 | Ensure that plans and work products remain aligned with requirements. | BAI | BAI02.03 | Manage requirements risk. |
| | CMMI | Project and Work Management | Supplier Agreement Management (L2) | ML2 | CMMI SAM SP 1.1 | Determine the type of acquisition for each product or product component to be acquired. | APO | APO10.01 | Identify and evaluate supplier relationships and contracts. |
| | CMMI | Project and Work Management | Supplier Agreement Management (L2) | ML2 | CMMI SAM SP 1.2 | Select suppliers based on an evaluation of their ability to meet the specified requirements and established criteria. | APO | APO10.01 | Identify and evaluate supplier relationships and contracts. |
| | CMMI | Project and Work Management | Supplier Agreement Management (L2) | ML2 | CMMI SAM SP 1.2 | Select suppliers based on an evaluation of their ability to meet the specified requirements and established criteria. | APO | APO10.02 | Select suppliers. |
| | CMMI | Project and Work Management | Supplier Agreement Management (L2) | ML2 | CMMI SAM SP 1.3 | Establish and maintain supplier agreements. | APO | APO10.02 | Select suppliers. |
| | CMMI | Project and Work Management | Supplier Agreement Management (L2) | ML2 | CMMI SAM SP 1.3 | Establish and maintain supplier agreements. | APO | APO10.03 | Manage supplier relationships and contracts. |
| | CMMI | Project and Work Management | Supplier Agreement Management (L2) | ML2 | CMMI SAM SP 2.1 | Perform activities with the supplier as specified in the supplier agreement. | APO | APO10.04 | Manage supplier risk. |
| | CMMI | Project and Work Management | Supplier Agreement Management (L2) | ML2 | CMMI SAM SP 2.1 | Perform activities with the supplier as specified in the supplier agreement. | APO | APO10.05 | Monitor supplier performance and compliance. |
| | CMMI | Project and Work Management | Supplier Agreement Management (L2) | ML2 | CMMI SAM SP 2.2 | Ensure that the supplier agreement is satisfied before accepting the acquired product. | APO | APO10.04 | Manage supplier risk. |
| | CMMI | Project and Work Management | Supplier Agreement Management (L2) | ML2 | CMMI SAM SP 2.2 | Ensure that the supplier agreement is satisfied before accepting the acquired product. | APO | APO10.05 | Monitor supplier performance and compliance. |
| | CMMI | Project and Work Management | Supplier Agreement Management (L2) | ML2 | CMMI SAM SP 2.3 | Ensure the transition of products acquired from the supplier. | APO | APO10.05 | Monitor supplier performance and compliance. |
| | CMMI | Project and Work Management | Supplier Agreement Management (L2) | ML2 | CMMI SAM SP 2.3 | Ensure the transition of products acquired from the supplier. | BAI | BAI07.06 | Promote to production and manage releases. |
| | CMMI | Project and Work Management | Project/Work Monitoring and Control (L2) | ML2 | CMMI WMC SP1.1 | Monitor actual values of planning parameters against the work plan. | APO | APO06.01 | Manage finance and accounting. |
| | CMMI | Project and Work Management | Project/Work Monitoring and Control (L2) | ML2 | CMMI WMC SP1.1 | Monitor actual values of planning parameters against the work plan. | BAI | BAI01.06 | Monitor, control and report on the programme outcomes. |
| | CMMI | Project and Work Management | Project/Work Monitoring and Control (L2) | ML2 | CMMI WMC SP1.1 | Monitor actual values of planning parameters against the work plan. | BAI | BAI01.11 | Monitor and control projects. |
| | CMMI | Project and Work Management | Project/Work Monitoring and Control (L2) | ML2 | CMMI WMC SP1.2 | Monitor commitments against those identified in the work plan. | APO | APO09.04 | Monitor and report service levels. |
| | CMMI | Project and Work Management | Project/Work Monitoring and Control (L2) | ML2 | CMMI WMC SP1.2 | Monitor commitments against those identified in the work plan. | BAI | BAI01.11 | Monitor and control projects. |
| | CMMI | Project and Work Management | Project/Work Monitoring and Control (L2) | ML2 | CMMI WMC SP1.3 | Monitor risks against those identified in the work plan. | EDM | EDM03.03 | Monitor risk management. |
| | CMMI | Project and Work Management | Project/Work Monitoring and Control (L2) | ML2 | CMMI WMC SP1.3 | Monitor risks against those identified in the work plan. | APO | APO12.01 | Collect data. |
| | CMMI | Project and Work Management | Project/Work Monitoring and Control (L2) | ML2 | CMMI WMC SP1.3 | Monitor risks against those identified in the work plan. | APO | APO12.02 | Analyse risk. |
| | CMMI | Project and Work Management | Project/Work Monitoring and Control (L2) | ML2 | CMMI WMC SP1.3 | Monitor risks against those identified in the work plan. | APO | APO12.03 | Maintain a risk profile. |
| | CMMI | Project and Work Management | Project/Work Monitoring and Control (L2) | ML2 | CMMI WMC SP1.3 | Monitor risks against those identified in the work plan. | APO | APO12.04 | Articulate risk. |
| | CMMI | Project and Work Management | Project/Work Monitoring and Control (L2) | ML2 | CMMI WMC SP1.3 | Monitor risks against those identified in the work plan. | APO | APO12.05 | Define a risk management action portfolio. |
| | CMMI | Project and Work Management | Project/Work Monitoring and Control (L2) | ML2 | CMMI WMC SP1.3 | Monitor risks against those identified in the work plan. | APO | APO12.06 | Respond to risk. |
| | CMMI | Project and Work Management | Project/Work Monitoring and Control (L2) | ML2 | CMMI WMC SP1.3 | Monitor risks against those identified in the work plan. | BAI | BAI01.10 | Manage programme and project risk. |
| | CMMI | Project and Work Management | Project/Work Monitoring and Control (L2) | ML2 | CMMI WMC SP1.4 | Monitor the management of data against the work plan. | BAI | BAI01.11 | Monitor and control projects. |
| | CMMI | Project and Work Management | Project/Work Monitoring and Control (L2) | ML2 | CMMI WMC SP1.5 | Monitor stakeholder involvement against the plan. | BAI | BAI01.03 | Manage stakeholder engagement. |
| | CMMI | Project and Work Management | Project/Work Monitoring and Control (L2) | ML2 | CMMI WMC SP1.6 | Periodically review the work progress, performance, and issues. | APO | APO06.05 | Manage costs. |
| | CMMI | Project and Work Management | Project/Work Monitoring and Control (L2) | ML2 | CMMI WMC SP1.6 | Periodically review the work progress, performance, and issues. | APO | APO09.04 | Monitor and report service levels. |
| | CMMI | Project and Work Management | Project/Work Monitoring and Control (L2) | ML2 | CMMI WMC SP1.6 | Periodically review the work progress, performance, and issues. | BAI | BAI01.06 | Monitor, control and report on the programme outcomes. |
| | CMMI | Project and Work Management | Project/Work Monitoring and Control (L2) | ML2 | CMMI WMC SP1.6 | Periodically review the work progress, performance, and issues. | BAI | BAI01.11 | Monitor and control projects. |
| | CMMI | Project and Work Management | Project/Work Monitoring and Control (L2) | ML2 | CMMI WMC SP1.7 | Review accomplishments and results at selected milestones. | APO | APO06.05 | Manage costs. |
| | CMMI | Project and Work Management | Project/Work Monitoring and Control (L2) | ML2 | CMMI WMC SP1.7 | Review accomplishments and results at selected milestones. | APO | APO09.04 | Monitor and report service levels. |
| | CMMI | Project and Work Management | Project/Work Monitoring and Control (L2) | ML2 | CMMI WMC SP1.7 | Review accomplishments and results at selected milestones. | BAI | BAI01.06 | Monitor, control and report on the programme outcomes. |
| | CMMI | Project and Work Management | Project/Work Monitoring and Control (L2) | ML2 | CMMI WMC SP1.7 | Review accomplishments and results at selected milestones. | BAI | BAI01.11 | Monitor and control projects. |
| | CMMI | Project and Work Management | Project/Work Monitoring and Control (L2) | ML2 | CMMI WMC SP2.1 | Collect and analyze issues and determine corrective actions to address them. | BAI | BAI01.10 | Manage programme and project risk. |
| | CMMI | Project and Work Management | Project/Work Monitoring and Control (L2) | ML2 | CMMI WMC SP2.1 | Collect and analyze issues and determine corrective actions to address them. | BAI | BAI01.11 | Monitor and control projects. |
| | CMMI | Project and Work Management | Project/Work Monitoring and Control (L2) | ML2 | CMMI WMC SP2.1 | Collect and analyze issues and determine corrective actions to address them. | DSS | DSS03.01 | Identify and classify problems. |
| | CMMI | Project and Work Management | Project/Work Monitoring and Control (L2) | ML2 | CMMI WMC SP2.1 | Collect and analyze issues and determine corrective actions to address them. | DSS | DSS03.02 | Investigate and diagnose problems. |
| | CMMI | Project and Work Management | Project/Work Monitoring and Control (L2) | ML2 | CMMI WMC SP2.2 | Take corrective action on identified issues. | DSS | DSS03.04 | Resolve and close problems. |
| | CMMI | Project and Work Management | Project/Work Monitoring and Control (L2) | ML2 | CMMI WMC SP2.2 | Take corrective action on identified issues. | DSS | DSS03.05 | Perform proactive problem management. |
| | CMMI | Project and Work Management | Project/Work Monitoring and Control (L2) | ML2 | CMMI WMC SP2.3 | Manage corrective actions to closure. | DSS | DSS03.04 | Resolve and close problems. |
| | CMMI | Project and Work Management | Agreement Management (L2) | ML2 | CMMI AM SP1.1 | Perform activities with the supplier as specified in the supplier agreement. | APO | APO10.04 | Manage supplier risk. |
| | CMMI | Project and Work Management | Agreement Management (L2) | ML2 | CMMI AM SP1.1 | Perform activities with the supplier as specified in the supplier agreement. | APO | APO10.05 | Monitor supplier performance and compliance. |
| | CMMI | Project and Work Management | Agreement Management (L2) | ML2 | CMMI AM SP1.2 | Select, monitor, and analyze supplier processes. | APO | APO10.04 | Manage supplier risk. |
| | CMMI | Project and Work Management | Agreement Management (L2) | ML2 | CMMI AM SP1.2 | Select, monitor, and analyze supplier processes. | APO | APO10.05 | Monitor supplier performance and compliance. |
| | CMMI | Project and Work Management | Agreement Management (L2) | ML2 | CMMI AM SP1.3 | Ensure that the supplier agreement is satisfied before accepting the acquired product. | APO | APO10.04 | Manage supplier risk. |
| | CMMI | Project and Work Management | Agreement Management (L2) | ML2 | CMMI AM SP1.3 | Ensure that the supplier agreement is satisfied before accepting the acquired product. | APO | APO10.05 | Monitor supplier performance and compliance. |
| | CMMI | Project and Work Management | Agreement Management (L2) | ML2 | CMMI AM SP1.4 | Manage invoices submitted by the supplier. | APO | APO07.06 | Manage contract staff. |
| | CMMI | Project and Work Management | Solicitation and Supplier Agreement Development (L2) | ML2 | CMMI SSAD SP1.1 | Identify and qualify potential suppliers. | APO | APO10.01 | Identify and evaluate supplier relationships and contracts. |
| | CMMI | Project and Work Management | Solicitation and Supplier Agreement Development (L2) | ML2 | CMMI SSAD SP1.1 | Identify and qualify potential suppliers. | APO | APO10.02 | Select suppliers. |
| | CMMI | Project and Work Management | Solicitation and Supplier Agreement Development (L2) | ML2 | CMMI SSAD SP1.2 | Establish and maintain a solicitation package that includes the requirements and proposal evaluation criteria. | APO | APO10.01 | Identify and evaluate supplier relationships and contracts. |
| | CMMI | Project and Work Management | Solicitation and Supplier Agreement Development (L2) | ML2 | CMMI SSAD SP1.2 | Establish and maintain a solicitation package that includes the requirements and proposal evaluation criteria. | APO | APO10.02 | Select suppliers. |
| | CMMI | Project and Work Management | Solicitation and Supplier Agreement Development (L2) | ML2 | CMMI SSAD SP1.3 | Review the solicitation package with relevant stakeholders to obtain commitment to the approach. | APO | APO01.07 | Manage continual improvement of processes. |
| | CMMI | Project and Work Management | Solicitation and Supplier Agreement Development (L2) | ML2 | CMMI SSAD SP1.4 | Distribute the solicitation package to potential suppliers for their response and maintain the package throughout the solicitation. | APO | APO01.07 | Manage continual improvement of processes. |
| | CMMI | Project and Work Management | Solicitation and Supplier Agreement Development (L2) | ML2 | CMMI SSAD SP2.1 | Evaluate proposed solutions according to documented proposal evaluation criteria. | APO | APO10.01 | Identify and evaluate supplier relationships and contracts. |
| | CMMI | Project and Work Management | Solicitation and Supplier Agreement Development (L2) | ML2 | CMMI SSAD SP2.1 | Evaluate proposed solutions according to documented proposal evaluation criteria. | APO | APO10.02 | Select suppliers. |
| | CMMI | Project and Work Management | Solicitation and Supplier Agreement Development (L2) | ML2 | CMMI SSAD SP2.2 | Establish and maintain negotiation plans to use in completing a supplier agreement. | APO | APO01.07 | Manage continual improvement of processes. |
| | CMMI | Project and Work Management | Solicitation and Supplier Agreement Development (L2) | ML2 | CMMI SSAD SP2.3 | Select suppliers based on an evaluation of their ability to meet specified requirements and established criteria. | APO | APO10.01 | Identify and evaluate supplier relationships and contracts. |
| | CMMI | Project and Work Management | Solicitation and Supplier Agreement Development (L2) | ML2 | CMMI SSAD SP2.3 | Select suppliers based on an evaluation of their ability to meet specified requirements and established criteria. | APO | APO10.02 | Select suppliers. |
| | CMMI | Project and Work Management | Solicitation and Supplier Agreement Development (L2) | ML2 | CMMI SSAD SP3.1 | Establish and maintain a mutual understanding of the agreement with selected suppliers and end users based on acquisition needs and the suppliers’ proposed approaches. | APO | APO10.02 | Select suppliers. |
| | CMMI | Project and Work Management | Solicitation and Supplier Agreement Development (L2) | ML2 | CMMI SSAD SP3.2 | Establish and maintain the supplier agreement. | APO | APO10.02 | Select suppliers. |
| | CMMI | Project and Work Management | Solicitation and Supplier Agreement Development (L2) | ML2 | CMMI SSAD SP3.2 | Establish and maintain the supplier agreement. | APO | APO10.03 | Manage supplier relationships and contracts. |
| | CMMI | Process Management | Organizational Performance Management (L5) | ML5 | CMMI OPM SP1.1 | Maintain business objectives based on an understanding of business strategies and actual performance results. | APO | APO02.01 | Understand enterprise direction. |
| | CMMI | Process Management | Organizational Performance Management (L5) | ML5 | CMMI OPM SP1.1 | Maintain business objectives based on an understanding of business strategies and actual performance results. | APO | APO04.02 | Maintain an understanding of the enterprise environment. |
| | CMMI | Process Management | Organizational Performance Management (L5) | ML5 | CMMI OPM SP1.2 | Analyze process performance data to determine the organization’s ability to meet identified business objectives. | APO | APO02.02 | Assess the current environment, capabilities and performance. |
| | CMMI | Process Management | Organizational Performance Management (L5) | ML5 | CMMI OPM SP1.2 | Analyze process performance data to determine the organization’s ability to meet identified business objectives. | APO | APO05.04 | Monitor, optimise and report on investment portfolio performance. |
| | CMMI | Process Management | Organizational Performance Management (L5) | ML5 | CMMI OPM SP1.2 | Analyze process performance data to determine the organization’s ability to meet identified business objectives. | APO | APO08.05 | Provide input to the continual improvement of services. |
| | CMMI | Process Management | Organizational Performance Management (L5) | ML5 | CMMI OPM SP1.3 | Identify potential areas for improvement that could contribute to meeting business objectives. | APO | APO02.04 | Conduct a gap analysis. |
| | CMMI | Process Management | Organizational Performance Management (L5) | ML5 | CMMI OPM SP1.3 | Identify potential areas for improvement that could contribute to meeting business objectives. | APO | APO04.03 | Monitor and scan the technology environment. |
| | CMMI | Process Management | Organizational Performance Management (L5) | ML5 | CMMI OPM SP1.3 | Identify potential areas for improvement that could contribute to meeting business objectives. | APO | APO08.05 | Provide input to the continual improvement of services. |
| | CMMI | Process Management | Organizational Performance Management (L5) | ML5 | CMMI OPM SP1.3 | Identify potential areas for improvement that could contribute to meeting business objectives. | BAI | BAI04.05 | Investigate and address availability, performance and capacity issues. |
| | CMMI | Process Management | Organizational Performance Management (L5) | ML5 | CMMI OPM SP2.1 | Elicit and categorize suggested improvements. | APO | APO01.07 | Manage continual improvement of processes. |
| | CMMI | Process Management | Organizational Performance Management (L5) | ML5 | CMMI OPM SP2.1 | Elicit and categorize suggested improvements. | APO | APO04.01 | Create an environment conducive to innovation. |
| | CMMI | Process Management | Organizational Performance Management (L5) | ML5 | CMMI OPM SP2.1 | Elicit and categorize suggested improvements. | APO | APO08.02 | Identify opportunities, risk and constraints for IT to enhance the business. |
| | CMMI | Process Management | Organizational Performance Management (L5) | ML5 | CMMI OPM SP2.2 | Analyze suggested improvements for their possible impact on achieving the organization’s quality and process performance objectives. | APO | APO04.04 | Assess the potential of emerging technologies and innovation ideas. |
| | CMMI | Process Management | Organizational Performance Management (L5) | ML5 | CMMI OPM SP2.3 | Validate selected improvements. | APO | APO04.04 | Assess the potential of emerging technologies and innovation ideas. |
| | CMMI | Process Management | Organizational Performance Management (L5) | ML5 | CMMI OPM SP2.3 | Validate selected improvements. | APO | APO04.05 | Recommend appropriate further initiatives. |
| | CMMI | Process Management | Organizational Performance Management (L5) | ML5 | CMMI OPM SP2.3 | Validate selected improvements. | BAI | BAI04.03 | Plan for new or changed service requirements. |
| | CMMI | Process Management | Organizational Performance Management (L5) | ML5 | CMMI OPM SP2.4 | Select and implement improvements for deployment throughout the organization based on an evaluation of costs, benefits, and other factors. | APO | APO04.01 | Create an environment conducive to innovation. |
| | CMMI | Process Management | Organizational Performance Management (L5) | ML5 | CMMI OPM SP2.4 | Select and implement improvements for deployment throughout the organization based on an evaluation of costs, benefits, and other factors. | APO | APO04.02 | Maintain an understanding of the enterprise environment. |
| | CMMI | Process Management | Organizational Performance Management (L5) | ML5 | CMMI OPM SP2.4 | Select and implement improvements for deployment throughout the organization based on an evaluation of costs, benefits, and other factors. | APO | APO04.03 | Monitor and scan the technology environment. |
| | CMMI | Process Management | Organizational Performance Management (L5) | ML5 | CMMI OPM SP3.1 | Establish and maintain plans for deploying selected improvements. | BAI | BAI01.08 | Plan projects. |
| | CMMI | Process Management | Organizational Performance Management (L5) | ML5 | CMMI OPM SP3.1 | Establish and maintain plans for deploying selected improvements. | BAI | BAI07.01 | Establish an implementation plan. |
| | CMMI | Process Management | Organizational Performance Management (L5) | ML5 | CMMI OPM SP3.2 | Manage the deployment of selected improvements. | APO | APO04.06 | Monitor the implementation and use of innovation. |
| | CMMI | Process Management | Organizational Performance Management (L5) | ML5 | CMMI OPM SP3.2 | Manage the deployment of selected improvements. | BAI | BAI07.07 | Provide early production support. |
| | CMMI | Process Management | Organizational Performance Management (L5) | ML5 | CMMI OPM SP3.3 | Evaluate the effects of deployed improvements on quality and process performance using statistical and other quantitative techniques. | APO | APO04.06 | Monitor the implementation and use of innovation. |
| | CMMI | Process Management | Organizational Performance Management (L5) | ML5 | CMMI OPM SP3.3 | Evaluate the effects of deployed improvements on quality and process performance using statistical and other quantitative techniques. | APO | APO05.06 | Manage benefits achievement. |
| | CMMI | Process Management | Organizational Performance Management (L5) | ML5 | CMMI OPM SP3.3 | Evaluate the effects of deployed improvements on quality and process performance using statistical and other quantitative techniques. | BAI | BAI07.08 | Perform a post-implementation review. |
| | CMMI | Process Management | Organizational Process Performance (L4) | ML4 | CMMI OPP SP1.1 | Establish and maintain the organization’s quantitative objectives for quality and process performance, which are traceable to business objectives. | APO | APO02.03 | Define the target IT capabilities. |
| | CMMI | Process Management | Organizational Process Performance (L4) | ML4 | CMMI OPP SP1.2 | Select processes or subprocesses in the organization’s set of standard processes to be included in the organization’s process performance analyses and maintain traceability to business objectives. | APO | APO02.04 | Conduct a gap analysis. |
| | CMMI | Process Management | Organizational Process Performance (L4) | ML4 | CMMI OPP SP1.3 | Establish and maintain definitions of measures to be included in the organization’s process performance analyses. | ALL | APO01.03 | Maintain the enablers of the management system. |
| | CMMI | Process Management | Organizational Process Performance (L4) | ML4 | CMMI OPP SP1.4 | Analyze the performance of the selected processes, and establish and maintain the process performance baselines. | APO | APO01.07 | Manage continual improvement of processes. |
| | CMMI | Process Management | Organizational Process Performance (L4) | ML4 | CMMI OPP SP1.5 | Establish and maintain process performance models for the organization’s set of standard processes. | APO | APO01.07 | Manage continual improvement of processes. |
| | CMMI | Process Management | Organizational Process Performance (L4) | ML4 | CMMI OPP SP1.5 | Establish and maintain process performance models for the organization’s set of standard processes. | BAI | BAI04.03 | Plan for new or changed service requirements. |
| | CMMI | Process Management | Organizational Process Definition (L3) | ML3 | CMMI OPD SP1.1 | Establish and maintain the organization’s set of standard processes. | EDM | EDM01.02 | Direct the governance system. |
| | CMMI | Process Management | Organizational Process Definition (L3) | ML3 | CMMI OPD SP1.2 | Establish and maintain descriptions of lifecycle models approved for use in the organization. | BAI | BAI01.01 | Maintain a standard approach for programme and project management. |
| | CMMI | Process Management | Organizational Process Definition (L3) | ML3 | CMMI OPD SP1.3 | Establish and maintain tailoring criteria and guidelines for the organization’s set of standard processes. | APO | APO01.03 | Maintain the enablers of the management system. |
| | CMMI | Process Management | Organizational Process Definition (L3) | ML3 | CMMI OPD SP1.4 | Establish and maintain the organization’s measurement repository. | APO | APO01.07 | Manage continual improvement of processes. |
| | CMMI | Process Management | Organizational Process Definition (L3) | ML3 | CMMI OPD SP1.5 | Establish and maintain the organization’s process asset library. | APO | APO01.03 | Maintain the enablers of the management system. |
| | CMMI | Process Management | Organizational Process Definition (L3) | ML3 | CMMI OPD SP1.6 | Establish and maintain work environment standards. | DSS | DSS01.05 | Manage facilities. |
| | CMMI | Process Management | Organizational Process Definition (L3) | ML3 | CMMI OPD SP1.7 | Establish and maintain organizational rules and guidelines for the structure, formation, and operation of teams. | BAI | BAI01.12 | Manage project resources and work packages. |
| | CMMI | Process Management | Organizational Process Focus (L3) | ML3 | CMMI OPF SP1.1 | Establish and maintain the description of process needs and objectives for the organization. | APO | APO02.03 | Define the target IT capabilities. |
| | CMMI | Process Management | Organizational Process Focus (L3) | ML3 | CMMI OPF SP1.1 | Establish and maintain the description of process needs and objectives for the organization. | BAI | BAI03.09 | Manage changes to requirements. |
| | CMMI | Process Management | Organizational Process Focus (L3) | ML3 | CMMI OPF SP1.1 | Establish and maintain the description of process needs and objectives for the organization. | BAI | BAI03.11 | Define IT services and maintain the service portfolio. |
| | CMMI | Process Management | Organizational Process Focus (L3) | ML3 | CMMI OPF SP1.1 | Establish and maintain the description of process needs and objectives for the organization. | BAI | BAI05.03 | Communicate desired vision. |
| | CMMI | Process Management | Organizational Process Focus (L3) | ML3 | CMMI OPF SP1.2 | Appraise the organization’s processes periodically and as needed to maintain an understanding of their strengths and weaknesses. | APO | APO01.07 | Manage continual improvement of processes. |
| | CMMI | Process Management | Organizational Process Focus (L3) | ML3 | CMMI OPF SP1.2 | Appraise the organization’s processes periodically and as needed to maintain an understanding of their strengths and weaknesses. | APO | APO11.04 | Perform quality monitoring, control and reviews. |
| | CMMI | Process Management | Organizational Process Focus (L3) | ML3 | CMMI OPF SP1.2 | Appraise the organization’s processes periodically and as needed to maintain an understanding of their strengths and weaknesses. | EDM | EDM01.03 | Monitor the governance system. |
| | CMMI | Process Management | Organizational Process Focus (L3) | ML3 | CMMI OPF SP1.3 | Identify improvements to the organization’s processes and process assets. | BAI | BAI02.02 | Perform a feasibility study and formulate alternative solutions. |
| | CMMI | Process Management | Organizational Process Focus (L3) | ML3 | CMMI OPF SP1.3 | Identify improvements to the organization’s processes and process assets. | BAI | BAI03.09 | Manage changes to requirements. |
| | CMMI | Process Management | Organizational Process Focus (L3) | ML3 | CMMI OPF SP1.3 | Identify improvements to the organization’s processes and process assets. | BAI | BAI03.11 | Define IT services and maintain the service portfolio. |
| | CMMI | Process Management | Organizational Process Focus (L3) | ML3 | CMMI OPF SP2.1 | Establish and maintain process action plans to address improvements to the organization’s processes and process assets. | BAI | BAI01.07 | Start up and initiate projects within a programme. |
| | CMMI | Process Management | Organizational Process Focus (L3) | ML3 | CMMI OPF SP2.1 | Establish and maintain process action plans to address improvements to the organization’s processes and process assets. | BAI | BAI01.08 | Plan projects. |
| | CMMI | Process Management | Organizational Process Focus (L3) | ML3 | CMMI OPF SP2.1 | Establish and maintain process action plans to address improvements to the organization’s processes and process assets. | BAI | BAI07.01 | Establish an implementation plan. |
| | CMMI | Process Management | Organizational Process Focus (L3) | ML3 | CMMI OPF SP2.2 | Implement process action plans. | BAI | BAI01.11 | Monitor and control projects. |
| | CMMI | Process Management | Organizational Process Focus (L3) | ML3 | CMMI OPF SP3.1 | Deploy organizational process assets across the organization. | BAI | BAI05.07 | Sustain changes. |
| | CMMI | Process Management | Organizational Process Focus (L3) | ML3 | CMMI OPF SP3.1 | Deploy organizational process assets across the organization. | BAI | BAI07.06 | Promote to production and manage releases. |
| | CMMI | Process Management | Organizational Process Focus (L3) | ML3 | CMMI OPF SP3.2 | Deploy the organization’s set of standard processes to work groups at their startup and deploy changes to them as appropriate throughout the work. | APO | APO11.06 | Maintain continuous improvement. |
| | CMMI | Process Management | Organizational Process Focus (L3) | ML3 | CMMI OPF SP3.2 | Deploy the organization’s set of standard processes to work groups at their startup and deploy changes to them as appropriate throughout the work. | BAI | BAI07.06 | Promote to production and manage releases. |
| | CMMI | Process Management | Organizational Process Focus (L3) | ML3 | CMMI OPF SP3.3 | Monitor the implementation of the organization’s set of standard processes and use of process assets on all work. | APO | APO11.04 | Perform quality monitoring, control and reviews. |
| | CMMI | Process Management | Organizational Process Focus (L3) | ML3 | CMMI OPF SP3.4 | Incorporate process related experiences derived from planning and performing the process into organizational process assets. | APO | APO04.06 | Monitor the implementation and use of innovation. |
| | CMMI | Process Management | Organizational Process Focus (L3) | ML3 | CMMI OPF SP3.4 | Incorporate process related experiences derived from planning and performing the process into organizational process assets. | BAI | BAI01.13 | Close a project or iteration. |
| | CMMI | Process Management | Organizational Process Focus (L3) | ML3 | CMMI OPF SP3.4 | Incorporate process related experiences derived from planning and performing the process into organizational process assets. | BAI | BAI05.07 | Sustain changes. |
| | CMMI | Process Management | Organizational Training (L3) | ML3 | CMMI OT SP1.1 | Establish and maintain strategic training needs of the organization. | APO | APO07.03 | Maintain the skills and competencies of personnel. |
| | CMMI | Process Management | Organizational Training (L3) | ML3 | CMMI OT SP1.2 | Determine which training needs are the responsibility of the organization and which are left to the individual work group or support group. | APO | APO01.03 | Maintain the enablers of the management system. |
| | CMMI | Process Management | Organizational Training (L3) | ML3 | CMMI OT SP1.3 | Establish and maintain an organizational training tactical plan. | APO | APO07.03 | Maintain the skills and competencies of personnel. |
| | CMMI | Process Management | Organizational Training (L3) | ML3 | CMMI OT SP1.4 | Establish and maintain a training capability to address organizational training needs. | APO | APO07.03 | Maintain the skills and competencies of personnel. |
| | CMMI | Process Management | Organizational Training (L3) | ML3 | CMMI OT SP2.1 | Deliver training following the organizational training tactical plan. | APO | APO07.03 | Maintain the skills and competencies of personnel. |
| | CMMI | Process Management | Organizational Training (L3) | ML3 | CMMI OT SP2.2 | Establish and maintain records of organizational training. | APO | APO07.03 | Maintain the skills and competencies of personnel. |
| | CMMI | Process Management | Organizational Training (L3) | ML3 | CMMI OT SP2.3 | Assess the effectiveness of the organization’s training program. | APO | APO07.03 | Maintain the skills and competencies of personnel. |
| | CMMI | Supporting Infrastructure | Causal Analysis and Resolution (L5) | ML5 | CMMI CAR SP1.1 | Select outcomes for analysis. | MEA | BAI04.05 | Investigate and address availability, performance and capacity issues. |
| | CMMI | Supporting Infrastructure | Causal Analysis and Resolution (L5) | ML5 | CMMI CAR SP1.1 | Select outcomes for analysis. | MEA | MEA01.05 | Ensure the implementation of corrective actions. |
| | CMMI | Supporting Infrastructure | Causal Analysis and Resolution (L5) | ML5 | CMMI CAR SP1.2 | Perform causal analysis of selected outcomes and propose actions to address them. | APO | APO08.05 | Provide input to the continual improvement of services. |
| | CMMI | Supporting Infrastructure | Causal Analysis and Resolution (L5) | ML5 | CMMI CAR SP1.2 | Perform causal analysis of selected outcomes and propose actions to address them. | APO | APO11.05 | Integrate quality management into solutions for development and service delivery. |
| | CMMI | Supporting Infrastructure | Causal Analysis and Resolution (L5) | ML5 | CMMI CAR SP1.2 | Perform causal analysis of selected outcomes and propose actions to address them. | APO | APO11.06 | Maintain continuous improvement. |
| | CMMI | Supporting Infrastructure | Causal Analysis and Resolution (L5) | ML5 | CMMI CAR SP1.2 | Perform causal analysis of selected outcomes and propose actions to address them. | APO | APO12.06 | Respond to risk. |
| | CMMI | Supporting Infrastructure | Causal Analysis and Resolution (L5) | ML5 | CMMI CAR SP1.2 | Perform causal analysis of selected outcomes and propose actions to address them. | BAI | BAI01.05 | Launch and execute the programme. |
| | CMMI | Supporting Infrastructure | Causal Analysis and Resolution (L5) | ML5 | CMMI CAR SP1.2 | Perform causal analysis of selected outcomes and propose actions to address them. | BAI | BAI05.06 | Embed new approaches. |
| | CMMI | Supporting Infrastructure | Causal Analysis and Resolution (L5) | ML5 | CMMI CAR SP1.2 | Perform causal analysis of selected outcomes and propose actions to address them. | BAI | BAI06.02 | Manage emergency changes. |
| | CMMI | Supporting Infrastructure | Causal Analysis and Resolution (L5) | ML5 | CMMI CAR SP1.2 | Perform causal analysis of selected outcomes and propose actions to address them. | MEA | MEA01.04 | Analyse and report performance. |
| | CMMI | Supporting Infrastructure | Causal Analysis and Resolution (L5) | ML5 | CMMI CAR SP1.2 | Perform causal analysis of selected outcomes and propose actions to address them. | MEA | MEA03.04 | Obtain assurance of external compliance. |
| | CMMI | Supporting Infrastructure | Causal Analysis and Resolution (L5) | ML5 | CMMI CAR SP2.1 | Implement selected action proposals developed in causal analysis. | APO | APO08.05 | Provide input to the continual improvement of services. |
| | CMMI | Supporting Infrastructure | Causal Analysis and Resolution (L5) | ML5 | CMMI CAR SP2.1 | Implement selected action proposals developed in causal analysis. | BAI | BAI05.06 | Embed new approaches. |
| | CMMI | Supporting Infrastructure | Causal Analysis and Resolution (L5) | ML5 | CMMI CAR SP2.1 | Implement selected action proposals developed in causal analysis. | BAI | BAI06.02 | Manage emergency changes. |
| | CMMI | Supporting Infrastructure | Causal Analysis and Resolution (L5) | ML5 | CMMI CAR SP2.1 | Implement selected action proposals developed in causal analysis. | DSS | DSS03.03 | Raise known errors. |
| | CMMI | Supporting Infrastructure | Causal Analysis and Resolution (L5) | ML5 | CMMI CAR SP2.1 | Implement selected action proposals developed in causal analysis. | DSS | DSS03.05 | Perform proactive problem management. |
| | CMMI | Supporting Infrastructure | Causal Analysis and Resolution (L5) | ML5 | CMMI CAR SP2.2 | Evaluate the effect of implemented actions on process performance. | APO | APO08.05 | Provide input to the continual improvement of services. |
| | CMMI | Supporting Infrastructure | Causal Analysis and Resolution (L5) | ML5 | CMMI CAR SP2.2 | Evaluate the effect of implemented actions on process performance. | BAI | BAI01.10 | Manage programme and project risk. |
| | CMMI | Supporting Infrastructure | Causal Analysis and Resolution (L5) | ML5 | CMMI CAR SP2.3 | Record causal analysis and resolution data for use across work groups and the organization. | APO | APO08.05 | Provide input to the continual improvement of services. |
| | CMMI | Supporting Infrastructure | Decision Analysis and Resolution (L3) | ML3 | CMMI DAR SP1.1 | Establish and maintain guidelines to determine which issues are subject to a formal evaluation process. | APO | APO01.03 | Maintain the enablers of the management system. |
| | CMMI | Supporting Infrastructure | Decision Analysis and Resolution (L3) | ML3 | CMMI DAR SP1.2 | Establish and maintain criteria for evaluating alternatives and the relative ranking of these criteria. | APO | APO01.07 | Manage continual improvement of processes. |
| | CMMI | Supporting Infrastructure | Decision Analysis and Resolution (L3) | ML3 | CMMI DAR SP1.3 | Identify alternative solutions to address issues. | APO | APO01.07 | Manage continual improvement of processes. |
| | CMMI | Supporting Infrastructure | Decision Analysis and Resolution (L3) | ML3 | CMMI DAR SP1.1 | Select evaluation methods. | APO | APO01.07 | Manage continual improvement of processes. |
| | CMMI | Supporting Infrastructure | Decision Analysis and Resolution (L3) | ML3 | CMMI DAR SP1.4 | Evaluate alternative solutions using established criteria and methods. | APO | APO01.07 | Manage continual improvement of processes. |
| | CMMI | Supporting Infrastructure | Decision Analysis and Resolution (L3) | ML3 | CMMI DAR SP1.5 | Select solutions from alternatives based on evaluation criteria. | APO | APO01.07 | Manage continual improvement of processes. |
| | CMMI | Supporting Infrastructure | Configuration Management (L2) | ML2 | CMMI CM SP1.1 | Identify configuration items, components, and related work products to be placed under configuration management. | BAI | BAI03.05 | Build solutions. |
| | CMMI | Supporting Infrastructure | Configuration Management (L2) | ML2 | CMMI CM SP1.1 | Identify configuration items, components, and related work products to be placed under configuration management. | BAI | BAI10.01 | Establish and maintain a configuration model. |
| | CMMI | Supporting Infrastructure | Configuration Management (L2) | ML2 | CMMI CM SP1.2 | Establish and maintain a configuration management and change management system for controlling work products. | BAI | BAI10.01 | Establish and maintain a configuration model. |
| | CMMI | Supporting Infrastructure | Configuration Management (L2) | ML2 | CMMI CM SP1.2 | Establish and maintain a configuration management and change management system for controlling work products. | BAI | BAI10.02 | Establish and maintain a configuration repository and baseline. |
| | CMMI | Supporting Infrastructure | Configuration Management (L2) | ML2 | CMMI CM SP1.3 | Create or release baselines for internal use and for delivery to the customer. | BAI | BAI10.02 | Establish and maintain a configuration repository and baseline. |
| | CMMI | Supporting Infrastructure | Configuration Management (L2) | ML2 | CMMI CM SP2.1 | Track change requests for configuration items. | BAI | BAI06.01 | Evaluate, prioritise and authorise change requests. |
| | CMMI | Supporting Infrastructure | Configuration Management (L2) | ML2 | CMMI CM SP2.1 | Track change requests for configuration items. | BAI | BAI06.02 | Manage emergency changes. |
| | CMMI | Supporting Infrastructure | Configuration Management (L2) | ML2 | CMMI CM SP2.1 | Track change requests for configuration items. | BAI | BAI06.03 | Track and report change status. |
| | CMMI | Supporting Infrastructure | Configuration Management (L2) | ML2 | CMMI CM SP2.1 | Track change requests for configuration items. | BAI | BAI06.04 | Close and document the changes. |
| | CMMI | Supporting Infrastructure | Configuration Management (L2) | ML2 | CMMI CM SP2.2 | Control changes to configuration items. | BAI | BAI10.03 | Maintain and control configuration items. |
| | CMMI | Supporting Infrastructure | Configuration Management (L2) | ML2 | CMMI CM SP3.1 | Establish and maintain records describing configuration items. | BAI | BAI10.04 | Produce status and configuration reports. |
| | CMMI | Supporting Infrastructure | Configuration Management (L2) | ML2 | CMMI CM SP3.2 | Perform configuration audits to maintain the integrity of configuration baselines. | BAI | BAI10.05 | Verify and review integrity of the configuration repository. |
| | CMMI | Supporting Infrastructure | Measurement and Analysis (L2) | ML2 | CMMI MA SP1.1 | Establish and maintain measurement objectives derived from identified information needs and objectives. | APO | APO01.07 | Manage continual improvement of processes. |
| | CMMI | Supporting Infrastructure | Measurement and Analysis (L2) | ML2 | CMMI MA SP1.2 | Specify measures to address measurement objectives. | APO | APO01.03 | Maintain the enablers of the management system. |
| | CMMI | Supporting Infrastructure | Measurement and Analysis (L2) | ML2 | CMMI MA SP1.3 | Specify how measurement data are obtained and stored. | APO | APO01.07 | Manage continual improvement of processes. |
| | CMMI | Supporting Infrastructure | Measurement and Analysis (L2) | ML2 | CMMI MA SP1.4 | Specify how measurement data are analyzed and communicated. | APO | APO01.07 | Manage continual improvement of processes. |
| | CMMI | Supporting Infrastructure | Measurement and Analysis (L2) | ML2 | CMMI MA SP2.1 | Obtain specified measurement data. | ALL | APO01.07 | Manage continual improvement of processes. |
| | CMMI | Supporting Infrastructure | Measurement and Analysis (L2) | ML2 | CMMI MA SP2.2 | Analyze and interpret measurement data. | ALL | APO01.07 | Manage continual improvement of processes. |
| | CMMI | Supporting Infrastructure | Measurement and Analysis (L2) | ML2 | CMMI MA SP2.3 | Manage and store measurement data, measurement specifications, and analysis results. | ALL | APO01.07 | Manage continual improvement of processes. |
| | CMMI | Supporting Infrastructure | Measurement and Analysis (L2) | ML2 | CMMI MA SP2.4 | Communicate results of measurement and analysis activities to all relevant stakeholders. | ALL | APO01.07 | Manage continual improvement of processes. |
| | CMMI | Supporting Infrastructure | Product and Process Quality Assurance (L2) | ML2 | CMMI PPQA SP1.1 | Objectively evaluate selected performed processes against applicable process descriptions, standards, and procedures. | APO | APO01.08 | Maintain compliance with policies and procedures. |
| | CMMI | Supporting Infrastructure | Product and Process Quality Assurance (L2) | ML2 | CMMI PPQA SP1.1 | Objectively evaluate selected performed processes against applicable process descriptions, standards, and procedures. | APO | APO11.04 | Perform quality monitoring, control and reviews. |
| | CMMI | Supporting Infrastructure | Product and Process Quality Assurance (L2) | ML2 | CMMI PPQA SP1.2 | Objectively evaluate selected work products against applicable process descriptions, standards, and procedures. | APO | APO01.08 | Maintain compliance with policies and procedures. |
| | CMMI | Supporting Infrastructure | Product and Process Quality Assurance (L2) | ML2 | CMMI PPQA SP1.2 | Objectively evaluate selected work products against applicable process descriptions, standards, and procedures. | APO | APO11.04 | Perform quality monitoring, control and reviews. |
| | CMMI | Supporting Infrastructure | Product and Process Quality Assurance (L2) | ML2 | CMMI PPQA SP2.1 | Communicate quality issues and ensure the resolution of noncompliance issues with the staff and managers. | APO | APO11.04 | Perform quality monitoring, control and reviews. |
| | CMMI | Supporting Infrastructure | Product and Process Quality Assurance (L2) | ML2 | CMMI PPQA SP2.1 | Communicate quality issues and ensure the resolution of noncompliance issues with the staff and managers. | APO | APO01.08 | Maintain compliance with policies and procedures. |
| | CMMI | Supporting Infrastructure | Product and Process Quality Assurance (L2) | ML2 | CMMI PPQA SP2.2 | Establish and maintain records of quality assurance activities. | APO | APO11.04 | Perform quality monitoring, control and reviews. |
| | CMMI | Supporting Infrastructure | Product and Process Quality Assurance (L2) | ML2 | CMMI PPQA SP2.2 | Establish and maintain records of quality assurance activities. | APO | APO01.08 | Maintain compliance with policies and procedures. |
| | CMMI | Product Engineering and Development | Product Integration (L3) | ML3 | CMMI PI SP1.1 | Establish and maintain a product integration strategy. | BAI | BAI03.06 | Perform quality assurance. |
| | CMMI | Product Engineering and Development | Product Integration (L3) | ML3 | CMMI PI SP1.2 | Establish and maintain the environment needed to support the integration of the product components. | APO | APO01.07 | Manage continual improvement of processes. |
| | CMMI | Product Engineering and Development | Product Integration (L3) | ML3 | CMMI PI SP1.3 | Establish and maintain procedures and criteria for integration of the product components. | APO | APO01.07 | Manage continual improvement of processes. |
| | CMMI | Product Engineering and Development | Product Integration (L3) | ML3 | CMMI PI SP2.1 | Review interface descriptions for coverage and completeness. | APO | APO01.07 | Manage continual improvement of processes. |
| | CMMI | Product Engineering and Development | Product Integration (L3) | ML3 | CMMI PI SP2.2 | Manage internal and external interface definitions, designs, and changes for products and product components. | BAI | BAI07.06 | Promote to production and manage releases. |
| | CMMI | Product Engineering and Development | Product Integration (L3) | ML3 | CMMI PI SP3.1 | Confirm, prior to assembly, that each product component required to assemble the product has been properly identified, behaves according to its description, and that the product component interfaces comply with the interface descriptions. | BAI | BAI07.06 | Promote to production and manage releases. |
| | CMMI | Product Engineering and Development | Product Integration (L3) | ML3 | CMMI PI SP3.2 | Assemble product components according to the product integration strategy and procedures. | BAI | BAI07.06 | Promote to production and manage releases. |
| | CMMI | Product Engineering and Development | Product Integration (L3) | ML3 | CMMI PI SP3.3 | Evaluate assembled product components for interface compatibility. | BAI | BAI07.06 | Promote to production and manage releases. |
| | CMMI | Product Engineering and Development | Product Integration (L3) | ML3 | CMMI PI SP3.4 | Package the assembled product or product component and deliver it to the customer. | BAI | BAI07.06 | Promote to production and manage releases. |
| | CMMI | Product Engineering and Development | Requirements Development (L3) | ML3 | CMMI RD SP1.1 | Elicit stakeholder needs, expectations, constraints, and interfaces for all phases of the product lifecycle. | APO | APO11.01 | Establish a quality management system (QMS). |
| | CMMI | Product Engineering and Development | Requirements Development (L3) | ML3 | CMMI RD SP1.1 | Elicit stakeholder needs, expectations, constraints, and interfaces for all phases of the product lifecycle. | APO | APO11.03 | Focus quality management on customers. |
| | CMMI | Product Engineering and Development | Requirements Development (L3) | ML3 | CMMI RD SP1.1 | Elicit stakeholder needs, expectations, constraints, and interfaces for all phases of the product lifecycle. | APO | APO12.02 | Analyse risk. |
| | CMMI | Product Engineering and Development | Requirements Development (L3) | ML3 | CMMI RD SP1.1 | Elicit stakeholder needs, expectations, constraints, and interfaces for all phases of the product lifecycle. | BAI | BAI02.03 | Manage requirements risk. |
| | CMMI | Product Engineering and Development | Requirements Development (L3) | ML3 | CMMI RD SP1.2 | Transform stakeholder needs, expectations, constraints, and interfaces into prioritized customer requirements. | APO | APO03.01 | Develop the enterprise architecture vision. |
| | CMMI | Product Engineering and Development | Requirements Development (L3) | ML3 | CMMI RD SP1.2 | Transform stakeholder needs, expectations, constraints, and interfaces into prioritized customer requirements. | APO | APO08.01 | Understand business expectations. |
| | CMMI | Product Engineering and Development | Requirements Development (L3) | ML3 | CMMI RD SP1.2 | Transform stakeholder needs, expectations, constraints, and interfaces into prioritized customer requirements. | APO | APO09.01 | Identify IT services. |
| | CMMI | Product Engineering and Development | Requirements Development (L3) | ML3 | CMMI RD SP2.1 | Establish and maintain product and product component requirements, which are based on the customer requirements. | APO | APO11.01 | Establish a quality management system (QMS). |
| | CMMI | Product Engineering and Development | Requirements Development (L3) | ML3 | CMMI RD SP2.2 | Allocate the requirements for each product component. | APO | APO03.03 | Select opportunities and solutions. |
| | CMMI | Product Engineering and Development | Requirements Development (L3) | ML3 | CMMI RD SP2.2 | Allocate the requirements for each product component. | APO | APO12.02 | Analyse risk. |
| | CMMI | Product Engineering and Development | Requirements Development (L3) | ML3 | CMMI RD SP2.3 | Identify interface requirements. | BAI | BAI03.02 | Design detailed solution components. |
| | CMMI | Product Engineering and Development | Requirements Development (L3) | ML3 | CMMI RD SP3.1 | Establish and maintain operational concepts and associated scenarios. | BAI | BAI02.01 | Define and maintain business functional and technical requirements. |
| | CMMI | Product Engineering and Development | Requirements Development (L3) | ML3 | CMMI RD SP3.2 | Establish and maintain a definition of required functionality and quality attributes. | BAI | BAI02.01 | Define and maintain business functional and technical requirements. |
| | CMMI | Product Engineering and Development | Requirements Development (L3) | ML3 | CMMI RD SP3.2 | Establish and maintain a definition of required functionality and quality attributes. | BAI | BAI02.03 | Manage requirements risk. |
| | CMMI | Product Engineering and Development | Requirements Development (L3) | ML3 | CMMI RD SP3.3 | Analyze requirements to ensure that they are necessary and sufficient. | APO | APO09.03 | Define and prepare service agreements. |
| | CMMI | Product Engineering and Development | Requirements Development (L3) | ML3 | CMMI RD SP3.3 | Analyze requirements to ensure that they are necessary and sufficient. | BAI | BAI01.03 | Manage stakeholder engagement. |
| | CMMI | Product Engineering and Development | Requirements Development (L3) | ML3 | CMMI RD SP3.4 | Analyze requirements to balance stakeholder needs and constraints. | BAI | BAI02.01 | Define and maintain business functional and technical requirements. |
| | CMMI | Product Engineering and Development | Requirements Development (L3) | ML3 | CMMI RD SP3.4 | Analyze requirements to balance stakeholder needs and constraints. | BAI | BAI03.01 | Design high-level solutions. |
| | CMMI | Product Engineering and Development | Requirements Development (L3) | ML3 | CMMI RD SP3.5 | Validate requirements to ensure the resulting product will perform as intended in the end user's environment. | BAI | BAI02.01 | Define and maintain business functional and technical requirements. |
| | CMMI | Product Engineering and Development | Technical Solution (L3) | ML3 | CMMI TS SP1.1 | Develop alternative solutions and selection criteria. | APO | APO04.04 | Assess the potential of emerging technologies and innovation ideas. |
| | CMMI | Product Engineering and Development | Technical Solution (L3) | ML3 | CMMI TS SP1.1 | Develop alternative solutions and selection criteria. | BAI | BAI02.02 | Perform a feasibility study and formulate alternative solutions. |
| | CMMI | Product Engineering and Development | Technical Solution (L3) | ML3 | CMMI TS SP1.1 | Develop alternative solutions and selection criteria. | BAI | BAI03.01 | Design high-level solutions. |
| | CMMI | Product Engineering and Development | Technical Solution (L3) | ML3 | CMMI TS SP1.2 | Select the product component solutions based on selection criteria. | BAI | BAI02.02 | Perform a feasibility study and formulate alternative solutions. |
| | CMMI | Product Engineering and Development | Technical Solution (L3) | ML3 | CMMI TS SP1.2 | Select the product component solutions based on selection criteria. | APO | APO04.04 | Assess the potential of emerging technologies and innovation ideas. |
| | CMMI | Product Engineering and Development | Technical Solution (L3) | ML3 | CMMI TS SP1.2 | Select the product component solutions based on selection criteria. | APO | APO04.05 | Recommend appropriate further initiatives. |
| | CMMI | Product Engineering and Development | Technical Solution (L3) | ML3 | CMMI TS SP1.2 | Select the product component solutions based on selection criteria. | BAI | BAI03.04 | Procure solution components. |
| | CMMI | Product Engineering and Development | Technical Solution (L3) | ML3 | CMMI TS SP2.1 | Develop a design for the product or product component. | BAI | BAI03.01 | Design high-level solutions. |
| | CMMI | Product Engineering and Development | Technical Solution (L3) | ML3 | CMMI TS SP2.1 | Develop a design for the product or product component. | BAI | BAI03.02 | Design detailed solution components. |
| | CMMI | Product Engineering and Development | Technical Solution (L3) | ML3 | CMMI TS SP2.1 | Develop a design for the product or product component. | BAI | BAI04.02 | Assess business impact. |
| | CMMI | Product Engineering and Development | Technical Solution (L3) | ML3 | CMMI TS SP2.1 | Develop a design for the product or product component. | BAI | BAI04.03 | Plan for new or changed service requirements. |
| | CMMI | Product Engineering and Development | Technical Solution (L3) | ML3 | CMMI TS SP2.2 | Establish and maintain a technical data package. | BAI | BAI03.01 | Design high-level solutions. |
| | CMMI | Product Engineering and Development | Technical Solution (L3) | ML3 | CMMI TS SP2.3 | Design product component interfaces using established criteria. | BAI | BAI03.02 | Design detailed solution components. |
| | CMMI | Product Engineering and Development | Technical Solution (L3) | ML3 | CMMI TS SP2.3 | Design product component interfaces using established criteria. | BAI | BAI03.03 | Develop solution components. |
| | CMMI | Product Engineering and Development | Technical Solution (L3) | ML3 | CMMI TS SP2.3 | Design product component interfaces using established criteria. | BAI | BAI03.04 | Procure solution components. |
| | CMMI | Product Engineering and Development | Technical Solution (L3) | ML3 | CMMI TS SP2.3 | Design product component interfaces using established criteria. | BAI | BAI04.02 | Assess business impact. |
| | CMMI | Product Engineering and Development | Technical Solution (L3) | ML3 | CMMI TS SP2.3 | Design product component interfaces using established criteria. | BAI | BAI04.03 | Plan for new or changed service requirements. |
| | CMMI | Product Engineering and Development | Technical Solution (L3) | ML3 | CMMI TS SP2.4 | Evaluate whether the product components should be developed, purchased, or reused based on established criteria. | BAI | BAI02.02 | Perform a feasibility study and formulate alternative solutions. |
| | CMMI | Product Engineering and Development | Technical Solution (L3) | ML3 | CMMI TS SP2.4 | Evaluate whether the product components should be developed, purchased, or reused based on established criteria. | BAI | BAI03.04 | Procure solution components. |
| | CMMI | Product Engineering and Development | Technical Solution (L3) | ML3 | CMMI TS SP3.1 | Implement the designs of the product components. | BAI | BAI03.03 | Develop solution components. |
| | CMMI | Product Engineering and Development | Technical Solution (L3) | ML3 | CMMI TS SP3.1 | Implement the designs of the product components. | BAI | BAI03.04 | Procure solution components. |
| | CMMI | Product Engineering and Development | Technical Solution (L3) | ML3 | CMMI TS SP3.1 | Implement the designs of the product components. | BAI | BAI03.05 | Build solutions. |
| | CMMI | Product Engineering and Development | Technical Solution (L3) | ML3 | CMMI TS SP3.2 | Develop and maintain the end-use documentation. | BAI | BAI03.05 | Build solutions. |
| | CMMI | Product Engineering and Development | Validation (L3) | ML3 | CMMI VAL SP1.1 | Select products and product components to be validated and validation methods to be used. | BAI | BAI01.09 | Manage programme and project quality. |
| | CMMI | Product Engineering and Development | Validation (L3) | ML3 | CMMI VAL SP1.1 | Select products and product components to be validated and validation methods to be used. | BAI | BAI01.14 | Close a programme. |
| | CMMI | Product Engineering and Development | Validation (L3) | ML3 | CMMI VAL SP1.1 | Select products and product components to be validated and validation methods to be used. | BAI | BAI02.01 | Define and maintain business functional and technical requirements. |
| | CMMI | Product Engineering and Development | Validation (L3) | ML3 | CMMI VAL SP1.1 | Select products and product components to be validated and validation methods to be used. | BAI | BAI03.02 | Design detailed solution components. |
| | CMMI | Product Engineering and Development | Validation (L3) | ML3 | CMMI VAL SP1.1 | Select products and product components to be validated and validation methods to be used. | BAI | BAI03.05 | Build solutions. |
| | CMMI | Product Engineering and Development | Validation (L3) | ML3 | CMMI VAL SP1.1 | Select products and product components to be validated and validation methods to be used. | BAI | BAI03.06 | Perform quality assurance. |
| | CMMI | Product Engineering and Development | Validation (L3) | ML3 | CMMI VAL SP1.1 | Select products and product components to be validated and validation methods to be used. | BAI | BAI03.07 | Prepare for solution testing. |
| | CMMI | Product Engineering and Development | Validation (L3) | ML3 | CMMI VAL SP1.2 | Establish and maintain the environment needed to support validation. | APO | APO11.02 | Define and manage quality standards, practices and procedures. |
| | CMMI | Product Engineering and Development | Validation (L3) | ML3 | CMMI VAL SP1.2 | Establish and maintain the environment needed to support validation. | BAI | BAI03.07 | Prepare for solution testing. |
| | CMMI | Product Engineering and Development | Validation (L3) | ML3 | CMMI VAL SP1.3 | Establish and maintain procedures and criteria for validation. | APO | APO11.02 | Define and manage quality standards, practices and procedures. |
| | CMMI | Product Engineering and Development | Validation (L3) | ML3 | CMMI VAL SP1.3 | Establish and maintain procedures and criteria for validation. | BAI | BAI03.07 | Prepare for solution testing. |
| | CMMI | Product Engineering and Development | Validation (L3) | ML3 | CMMI VAL SP2.1 | Perform validation on selected products and product components. | BAI | BAI03.08 | Execute solution testing. |
| | CMMI | Product Engineering and Development | Validation (L3) | ML3 | CMMI VAL SP2.2 | Analyze results of validation activities. | BAI | BAI03.08 | Execute solution testing. |
| | CMMI | Product Engineering and Development | Validation (L3) | ML3 | CMMI VAL SP2.2 | Analyze results of validation activities. | MEA | MEA01.04 | Analyse and report performance. |
| | CMMI | Product Engineering and Development | Validation (L3) | ML3 | CMMI VER SP1.1 | Select work products to be verified and verification methods to be used. | BAI | BAI01.09 | Manage programme and project quality. |
| | CMMI | Product Engineering and Development | Validation (L3) | ML3 | CMMI VER SP1.1 | Select work products to be verified and verification methods to be used. | BAI | BAI02.01 | Define and maintain business functional and technical requirements. |
| | CMMI | Product Engineering and Development | Validation (L3) | ML3 | CMMI VER SP1.1 | Select work products to be verified and verification methods to be used. | BAI | BAI03.02 | Design detailed solution components. |
| | CMMI | Product Engineering and Development | Validation (L3) | ML3 | CMMI VER SP1.1 | Select work products to be verified and verification methods to be used. | BAI | BAI03.05 | Build solutions. |
| | CMMI | Product Engineering and Development | Validation (L3) | ML3 | CMMI VER SP1.1 | Select work products to be verified and verification methods to be used. | BAI | BAI03.06 | Perform quality assurance. |
| | CMMI | Product Engineering and Development | Validation (L3) | ML3 | CMMI VER SP1.1 | Select work products to be verified and verification methods to be used. | BAI | BAI03.07 | Prepare for solution testing. |
| | CMMI | Product Engineering and Development | Validation (L3) | ML3 | CMMI VER SP1.2 | Establish and maintain the environment needed to support verification. | APO | APO11.02 | Define and manage quality standards, practices and procedures. |
| | CMMI | Product Engineering and Development | Validation (L3) | ML3 | CMMI VER SP1.2 | Establish and maintain the environment needed to support verification. | BAI | BAI03.07 | Prepare for solution testing. |
| | CMMI | Product Engineering and Development | Validation (L3) | ML3 | CMMI VER SP1.3 | Establish and maintain verification procedures and criteria for the selected work products. | APO | APO11.02 | Define and manage quality standards, practices and procedures. |
| | CMMI | Product Engineering and Development | Validation (L3) | ML3 | CMMI VER SP1.3 | Establish and maintain verification procedures and criteria for the selected work products. | BAI | BAI03.07 | Prepare for solution testing. |
| | CMMI | Product Engineering and Development | Validation (L3) | ML3 | CMMI VER SP2.1 | Prepare for peer reviews of selected work products. | BAI | BAI02.01 | Define and maintain business functional and technical requirements. |
| | CMMI | Product Engineering and Development | Validation (L3) | ML3 | CMMI VER SP2.2 | Conduct peer reviews of selected work products and identify issues resulting from these reviews. | BAI | BAI02.01 | Define and maintain business functional and technical requirements. |
| | CMMI | Product Engineering and Development | Validation (L3) | ML3 | CMMI VER SP2.3 | Analyze data about the preparation, conduct, and results of the peer reviews. | BAI | BAI02.01 | Define and maintain business functional and technical requirements. |
| | CMMI | Product Engineering and Development | Validation (L3) | ML3 | CMMI VER SP3.1 | Perform verification on selected work products. | BAI | BAI02.01 | Define and maintain business functional and technical requirements. |
| | CMMI | Product Engineering and Development | Validation (L3) | ML3 | CMMI VER SP3.2 | Analyze results of all verification activities. | BAI | BAI02.01 | Define and maintain business functional and technical requirements. |
| | CMMI | Service Delivery and Management | Incident Resolution and Prevention (L3) | ML3 | CMMI IRP SP1.1 | Establish and maintain an approach to incident resolution and prevention. | DSS | DSS02.01 | Define incident and service request classification schemes. |
| | CMMI | Service Delivery and Management | Incident Resolution and Prevention (L3) | ML3 | CMMI IRP SP1.2 | Establish and maintain an incident management system for processing and tracking incident information. | DSS | DSS02.01 | Define incident and service request classification schemes. |
| | CMMI | Service Delivery and Management | Incident Resolution and Prevention (L3) | ML3 | CMMI IRP SP1.2 | Establish and maintain an incident management system for processing and tracking incident information. | DSS | DSS02.02 | Record, classify and prioritise requests and incidents. |
| | CMMI | Service Delivery and Management | Incident Resolution and Prevention (L3) | ML3 | CMMI IRP SP2.1 | Identify incidents and record information about them. | DSS | DSS02.01 | Define incident and service request classification schemes. |
| | CMMI | Service Delivery and Management | Incident Resolution and Prevention (L3) | ML3 | CMMI IRP SP2.2 | Analyze individual incident data to determine a course of action. | DSS | DSS02.04 | Investigate, diagnose and allocate incidents. |
| | CMMI | Service Delivery and Management | Incident Resolution and Prevention (L3) | ML3 | CMMI IRP SP2.3 | Resolve incidents. | DSS | DSS02.05 | Resolve and recover from incidents. |
| | CMMI | Service Delivery and Management | Incident Resolution and Prevention (L3) | ML3 | CMMI IRP SP2.4 | Monitor the status of incidents to closure. | DSS | DSS02.05 | Resolve and recover from incidents. |
| | CMMI | Service Delivery and Management | Incident Resolution and Prevention (L3) | ML3 | CMMI IRP SP2.4 | Monitor the status of incidents to closure. | DSS | DSS02.07 | Track status and produce reports. |
| | CMMI | Service Delivery and Management | Incident Resolution and Prevention (L3) | ML3 | CMMI IRP SP2.5 | Communicate the status of incidents. | DSS | DSS02.07 | Track status and produce reports. |
| | CMMI | Service Delivery and Management | Incident Resolution and Prevention (L3) | ML3 | CMMI IRP SP3.1 | Analyze the underlying causes of selected incidents. | DSS | DSS02.07 | Track status and produce reports. |
| | CMMI | Service Delivery and Management | Incident Resolution and Prevention (L3) | ML3 | CMMI IRP SP3.2 | Establish and maintain solutions to respond to future incidents. | APO | APO08.05 | Provide input to the continual improvement of services. |
| | CMMI | Service Delivery and Management | Incident Resolution and Prevention (L3) | ML3 | CMMI IRP SP3.2 | Establish and maintain solutions to respond to future incidents. | APO | APO11.05 | Integrate quality management into solutions for development and service delivery. |
| | CMMI | Service Delivery and Management | Incident Resolution and Prevention (L3) | ML3 | CMMI IRP SP3.2 | Establish and maintain solutions to respond to future incidents. | APO | APO11.06 | Maintain continuous improvement. |
| | CMMI | Service Delivery and Management | Incident Resolution and Prevention (L3) | ML3 | CMMI IRP SP3.3 | Establish and apply solutions to reduce the occurrence of selected incidents. | APO | APO08.05 | Provide input to the continual improvement of services. |
| | CMMI | Service Delivery and Management | Incident Resolution and Prevention (L3) | ML3 | CMMI IRP SP3.3 | Establish and apply solutions to reduce the occurrence of selected incidents. | APO | APO11.05 | Integrate quality management into solutions for development and service delivery. |
| | CMMI | Service Delivery and Management | Incident Resolution and Prevention (L3) | ML3 | CMMI IRP SP3.3 | Establish and apply solutions to reduce the occurrence of selected incidents. | APO | APO11.06 | Maintain continuous improvement. |
| | CMMI | Service Delivery and Management | Service System Development (L3) | ML3 | CMMI SSD SP1.1 | Collect and transform stakeholder needs, expectations, constraints, and interfaces into prioritized stakeholder requirements. | BAI | BAI02.01 | Define and maintain business functional and technical requirements. |
| | CMMI | Service Delivery and Management | Service System Development (L3) | ML3 | CMMI SSD SP1.2 | Refine and elaborate stakeholder requirements to develop service system requirements. | BAI | BAI02.01 | Define and maintain business functional and technical requirements. |
| | CMMI | Service Delivery and Management | Service System Development (L3) | ML3 | CMMI SSD SP1.2 | Refine and elaborate stakeholder requirements to develop service system requirements. | BAI | BAI02.02 | Perform a feasibility study and formulate alternative solutions. |
| | CMMI | Service Delivery and Management | Service System Development (L3) | ML3 | CMMI SSD SP1.3 | Analyze and validate requirements, and define required service system functionality and quality attributes. | BAI | BAI02.02 | Perform a feasibility study and formulate alternative solutions. |
| | CMMI | Service Delivery and Management | Service System Development (L3) | ML3 | CMMI SSD SP1.3 | Analyze and validate requirements, and define required service system functionality and quality attributes. | BAI | BAI02.03 | Manage requirements risk. |
| | CMMI | Service Delivery and Management | Service System Development (L3) | ML3 | CMMI SSD SP1.3 | Analyze and validate requirements, and define required service system functionality and quality attributes. | BAI | BAI02.04 | Obtain approval of requirements and solutions. |
| | CMMI | Service Delivery and Management | Service System Development (L3) | ML3 | CMMI SSD SP2.1 | Select service system solutions from alternative solutions. | BAI | BAI02.02 | Perform a feasibility study and formulate alternative solutions. |
| | CMMI | Service Delivery and Management | Service System Development (L3) | ML3 | CMMI SSD SP2.2 | Develop designs for the service system and service system components. | APO | APO04.04 | Assess the potential of emerging technologies and innovation ideas. |
| | CMMI | Service Delivery and Management | Service System Development (L3) | ML3 | CMMI SSD SP2.2 | Develop designs for the service system and service system components. | BAI | BAI02.02 | Perform a feasibility study and formulate alternative solutions. |
| | CMMI | Service Delivery and Management | Service System Development (L3) | ML3 | CMMI SSD SP2.2 | Develop designs for the service system and service system components. | BAI | BAI03.01 | Design high-level solutions. |
| | CMMI | Service Delivery and Management | Service System Development (L3) | ML3 | CMMI SSD SP2.2 | Develop designs for the service system and service system components. | BAI | BAI02.02 | Perform a feasibility study and formulate alternative solutions. |
| | CMMI | Service Delivery and Management | Service System Development (L3) | ML3 | CMMI SSD SP2.2 | Develop designs for the service system and service system components. | APO | APO04.04 | Assess the potential of emerging technologies and innovation ideas. |
| | CMMI | Service Delivery and Management | Service System Development (L3) | ML3 | CMMI SSD SP2.2 | Develop designs for the service system and service system components. | APO | APO04.05 | Recommend appropriate further initiatives. |
| | CMMI | Service Delivery and Management | Service System Development (L3) | ML3 | CMMI SSD SP2.2 | Develop designs for the service system and service system components. | BAI | BAI03.04 | Procure solution components. |
| | CMMI | Service Delivery and Management | Service System Development (L3) | ML3 | CMMI SSD SP2.3 | Manage internal and external interface definitions, designs, and changes for service systems. | BAI | BAI03.02 | Design detailed solution components. |
| | CMMI | Service Delivery and Management | Service System Development (L3) | ML3 | CMMI SSD SP2.3 | Manage internal and external interface definitions, designs, and changes for service systems. | BAI | BAI03.03 | Develop solution components. |
| | CMMI | Service Delivery and Management | Service System Development (L3) | ML3 | CMMI SSD SP2.3 | Manage internal and external interface definitions, designs, and changes for service systems. | BAI | BAI03.04 | Procure solution components. |
| | CMMI | Service Delivery and Management | Service System Development (L3) | ML3 | CMMI SSD SP2.3 | Manage internal and external interface definitions, designs, and changes for service systems. | BAI | BAI04.02 | Assess business impact. |
| | CMMI | Service Delivery and Management | Service System Development (L3) | ML3 | CMMI SSD SP2.3 | Manage internal and external interface definitions, designs, and changes for service systems. | BAI | BAI04.03 | Plan for new or changed service requirements. |
| | CMMI | Service Delivery and Management | Service System Development (L3) | ML3 | CMMI SSD SP2.4 | Implement the service system design. | BAI | BAI03.03 | Develop solution components. |
| | CMMI | Service Delivery and Management | Service System Development (L3) | ML3 | CMMI SSD SP2.4 | Implement the service system design. | BAI | BAI03.04 | Procure solution components. |
| | CMMI | Service Delivery and Management | Service System Development (L3) | ML3 | CMMI SSD SP2.4 | Implement the service system design. | BAI | BAI03.05 | Build solutions. |
| | CMMI | Service Delivery and Management | Service System Development (L3) | ML3 | CMMI SSD SP2.4 | Implement the service system design. | BAI | BAI03.05 | Build solutions. |
| | CMMI | Service Delivery and Management | Service System Development (L3) | ML3 | CMMI SSD SP2.5 | Assemble and integrate implemented service system components into a verifiable service system. | BAI | BAI03.05 | Build solutions. |
| | CMMI | Service Delivery and Management | Service System Development (L3) | ML3 | CMMI SSD SP2.5 | Assemble and integrate implemented service system components into a verifiable service system. | BAI | BAI03.07 | Prepare for solution testing. |
| | CMMI | Service Delivery and Management | Service System Development (L3) | ML3 | CMMI SSD SP3.1 | Establish and maintain an approach and an environment for verification and validation. | BAI | BAI01.09 | Manage programme and project quality. |
| | CMMI | Service Delivery and Management | Service System Development (L3) | ML3 | CMMI SSD SP3.1 | Establish and maintain an approach and an environment for verification and validation. | BAI | BAI02.01 | Define and maintain business functional and technical requirements. |
| | CMMI | Service Delivery and Management | Service System Development (L3) | ML3 | CMMI SSD SP3.1 | Establish and maintain an approach and an environment for verification and validation. | BAI | BAI03.02 | Design detailed solution components. |
| | CMMI | Service Delivery and Management | Service System Development (L3) | ML3 | CMMI SSD SP3.1 | Establish and maintain an approach and an environment for verification and validation. | BAI | BAI03.05 | Build solutions. |
| | CMMI | Service Delivery and Management | Service System Development (L3) | ML3 | CMMI SSD SP3.1 | Establish and maintain an approach and an environment for verification and validation. | BAI | BAI03.06 | Perform quality assurance. |
| | CMMI | Service Delivery and Management | Service System Development (L3) | ML3 | CMMI SSD SP3.1 | Establish and maintain an approach and an environment for verification and validation. | BAI | BAI03.07 | Prepare for solution testing. |
| | CMMI | Service Delivery and Management | Service System Development (L3) | ML3 | CMMI SSD SP3.1 | Establish and maintain an approach and an environment for verification and validation. | APO | APO11.02 | Define and manage quality standards, practices and procedures. |
| | CMMI | Service Delivery and Management | Service System Development (L3) | ML3 | CMMI SSD SP3.1 | Establish and maintain an approach and an environment for verification and validation. | BAI | BAI03.07 | Prepare for solution testing. |
| | CMMI | Service Delivery and Management | Service System Development (L3) | ML3 | CMMI SSD SP3.2 | Perform peer reviews on selected service system components. | BAI | BAI02.01 | Define and maintain business functional and technical requirements. |
| | CMMI | Service Delivery and Management | Service System Development (L3) | ML3 | CMMI SSD SP3.3 | Verify selected service system components against their specified requirements. | BAI | BAI02.01 | Define and maintain business functional and technical requirements. |
| | CMMI | Service Delivery and Management | Service System Development (L3) | ML3 | CMMI SSD SP3.4 | Validate the service system to ensure that it is suitable for use in the intended delivery environment and meets stakeholder expectations. | BAI | BAI03.08 | Execute solution testing. |
| | CMMI | Service Delivery and Management | Service System Transition (L3) | ML3 | CMMI SST SP1.1 | Analyze the functionality, quality attributes, and compatibility of the current and future service systems to minimize impact on service delivery. | BAI | BAI07.01 | Establish an implementation plan. |
| | CMMI | Service Delivery and Management | Service System Transition (L3) | ML3 | CMMI SST SP1.1 | Analyze the functionality, quality attributes, and compatibility of the current and future service systems to minimize impact on service delivery. | BAI | BAI07.02 | Plan business process, system and data conversion. |
| | CMMI | Service Delivery and Management | Service System Transition (L3) | ML3 | CMMI SST SP1.2 | Establish and maintain plans for specific transitions of the service system. | BAI | BAI07.02 | Plan business process, system and data conversion. |
| | CMMI | Service Delivery and Management | Service System Transition (L3) | ML3 | CMMI SST SP1.3 | Prepare relevant stakeholders for changes in services and service systems. | BAI | BAI07.02 | Plan business process, system and data conversion. |
| | CMMI | Service Delivery and Management | Service System Transition (L3) | ML3 | CMMI SST SP1.3 | Prepare relevant stakeholders for changes in services and service systems. | BAI | BAI07.03 | Plan acceptance tests. |
| | CMMI | Service Delivery and Management | Service System Transition (L3) | ML3 | CMMI SST SP1.3 | Prepare relevant stakeholders for changes in services and service systems. | BAI | BAI07.04 | Establish a test environment. |
| | CMMI | Service Delivery and Management | Service System Transition (L3) | ML3 | CMMI SST SP1.3 | Prepare relevant stakeholders for changes in services and service systems. | BAI | BAI07.05 | Perform acceptance tests. |
| | CMMI | Service Delivery and Management | Service System Transition (L3) | ML3 | CMMI SST SP2.1 | Systematically deploy service system components into the delivery environment based on transition planning. | BAI | BAI07.06 | Promote to production and manage releases. |
| | CMMI | Service Delivery and Management | Service System Transition (L3) | ML3 | CMMI SST SP2.1 | Systematically deploy service system components into the delivery environment based on transition planning. | BAI | BAI07.07 | Provide early production support. |
| | CMMI | Service Delivery and Management | Service System Transition (L3) | ML3 | CMMI SST SP2.1 | Systematically deploy service system components into the delivery environment based on transition planning. | DSS | DSS02.04 | Investigate, diagnose and allocate incidents. |
| | CMMI | Service Delivery and Management | Service System Transition (L3) | ML3 | CMMI SST SP2.1 | Systematically deploy service system components into the delivery environment based on transition planning. | DSS | DSS02.05 | Resolve and recover from incidents. |
| | CMMI | Service Delivery and Management | Service System Transition (L3) | ML3 | CMMI SST SP2.2 | Assess the impacts of the transition on stakeholders and service delivery, and take appropriate corrective action. | BAI | BAI07.07 | Provide early production support. |
| | CMMI | Service Delivery and Management | Service System Transition (L3) | ML3 | CMMI SST SP2.2 | Assess the impacts of the transition on stakeholders and service delivery, and take appropriate corrective action. | BAI | BAI07.01 | Establish an implementation plan. |
| | CMMI | Service Delivery and Management | Service System Transition (L3) | ML3 | CMMI SST SP2.2 | Assess the impacts of the transition on stakeholders and service delivery, and take appropriate corrective action. | BAI | BAI07.08 | Perform a post-implementation review. |
| | CMMI | Service Delivery and Management | Service System Transition (L3) | ML3 | CMMI SST SP2.2 | Assess the impacts of the transition on stakeholders and service delivery, and take appropriate corrective action. | DSS | DSS02.05 | Resolve and recover from incidents. |
| | CMMI | Service Delivery and Management | Strategic Service Management (L3) | ML3 | CMMI STSM SP1.1 | Gather and analyze data about the strategic needs and capabilities of the organization. | APO | APO09.01 | Identify IT services. |
| | CMMI | Service Delivery and Management | Strategic Service Management (L3) | ML3 | CMMI STSM SP1.1 | Gather and analyze data about the strategic needs and capabilities of the organization. | BAI | BAI03.05 | Build solutions. |
| | CMMI | Service Delivery and Management | Strategic Service Management (L3) | ML3 | CMMI STSM SP1.2 | Establish and maintain plans for standard services. | EDM | EDM02.01 | Evaluate value optimisation. |
| | CMMI | Service Delivery and Management | Strategic Service Management (L3) | ML3 | CMMI STSM SP2.1 | Establish and maintain properties of the organization’s set of standard services and service levels. | EDM | EDM02.02 | Direct value optimisation. |
| | CMMI | Service Delivery and Management | Strategic Service Management (L3) | ML3 | CMMI STSM SP2.1 | Establish and maintain properties of the organization’s set of standard services and service levels. | APO | APO09.02 | Catalogue IT-enabled services. |
| | CMMI | Service Delivery and Management | Strategic Service Management (L3) | ML3 | CMMI STSM SP2.2 | Establish and maintain descriptions of the organization’s defined standard services. | EDM | EDM02.02 | Direct value optimisation. |
| | CMMI | Service Delivery and Management | Strategic Service Management (L3) | ML3 | CMMI STSM SP2.2 | Establish and maintain descriptions of the organization’s defined standard services. | EDM | EDM02.03 | Monitor value optimisation. |
| | CMMI | Service Delivery and Management | Strategic Service Management (L3) | ML3 | CMMI STSM SP2.2 | Establish and maintain descriptions of the organization’s defined standard services. | APO | APO09.02 | Catalogue IT-enabled services. |
| | CMMI | Service Delivery and Management | Service Delivery (L2) | ML2 | CMMI SD SP1.1 | Analyze existing service agreements and service data to prepare for expected new agreements. | APO | APO09.03 | Define and prepare service agreements. |
| | CMMI | Service Delivery and Management | Service Delivery (L2) | ML2 | CMMI SD SP1.1 | Analyze existing service agreements and service data to prepare for expected new agreements. | APO | APO09.05 | Review service agreements and contracts. |
| | CMMI | Service Delivery and Management | Service Delivery (L2) | ML2 | CMMI SD SP1.2 | Establish and maintain the service agreement. | APO | APO09.03 | Define and prepare service agreements. |
| | CMMI | Service Delivery and Management | Service Delivery (L2) | ML2 | CMMI SD SP1.2 | Establish and maintain the service agreement. | APO | APO09.05 | Review service agreements and contracts. |
| | CMMI | Service Delivery and Management | Service Delivery (L2) | ML2 | CMMI SD SP2.1 | Establish and maintain the approach to be used for service delivery and service system operations. | DSS | DSS02.01 | Define incident and service request classification schemes. |
| | CMMI | Service Delivery and Management | Service Delivery (L2) | ML2 | CMMI SD SP2.2 | Confirm the readiness of the service system to enable the delivery of services. | BAI | BAI04.01 | Assess current availability, performance and capacity and create a baseline. |
| | CMMI | Service Delivery and Management | Service Delivery (L2) | ML2 | CMMI SD SP2.2 | Confirm the readiness of the service system to enable the delivery of services. | BAI | BAI07.05 | Perform acceptance tests. |
| | CMMI | Service Delivery and Management | Service Delivery (L2) | ML2 | CMMI SD SP2.3 | Establish and maintain a request management system for processing and tracking request information. | DSS | DSS02.01 | Define incident and service request classification schemes. |
| | CMMI | Service Delivery and Management | Service Delivery (L2) | ML2 | CMMI SD SP2.3 | Establish and maintain a request management system for processing and tracking request information. | DSS | DSS02.02 | Record, classify and prioritise requests and incidents. |
| | CMMI | Service Delivery and Management | Service Delivery (L2) | ML2 | CMMI SD SP2.3 | Establish and maintain a request management system for processing and tracking request information. | DSS | DSS02.03 | Verify, approve and fulfil service requests. |
| | CMMI | Service Delivery and Management | Service Delivery (L2) | ML2 | CMMI SD SP3.1 | Receive and process service requests in accordance with service agreements. | APO | APO09.04 | Monitor and report service levels. |
| | CMMI | Service Delivery and Management | Service Delivery (L2) | ML2 | CMMI SD SP3.1 | Receive and process service requests in accordance with service agreements. | DSS | DSS01.01 | Perform operational procedures. |
| | CMMI | Service Delivery and Management | Service Delivery (L2) | ML2 | CMMI SD SP3.1 | Receive and process service requests in accordance with service agreements. | DSS | DSS01.02 | Manage outsourced IT services. |
| | CMMI | Service Delivery and Management | Service Delivery (L2) | ML2 | CMMI SD SP3.1 | Receive and process service requests in accordance with service agreements. | DSS | DSS02.03 | Verify, approve and fulfil service requests. |
| | CMMI | Service Delivery and Management | Service Delivery (L2) | ML2 | CMMI SD SP3.1 | Receive and process service requests in accordance with service agreements. | DSS | DSS02.06 | Close service requests and incidents. |
| | CMMI | Service Delivery and Management | Service Delivery (L2) | ML2 | CMMI SD SP3.1 | Receive and process service requests in accordance with service agreements. | APO | APO09.04 | Monitor and report service levels. |
| | CMMI | Service Delivery and Management | Service Delivery (L2) | ML2 | CMMI SD SP3.2 | Operate the service system to deliver services in accordance with service agreements. | DSS | DSS01.03 | Monitor IT infrastructure. |
| | CMMI | Service Delivery and Management | Service Delivery (L2) | ML2 | CMMI SD SP3.2 | Operate the service system to deliver services in accordance with service agreements. | DSS | DSS01.04 | Manage the environment. |
| | CMMI | Service Delivery and Management | Service Delivery (L2) | ML2 | CMMI SD SP3.2 | Operate the service system to deliver services in accordance with service agreements. | DSS | DSS01.05 | Manage facilities. |
| | CMMI | Service Delivery and Management | Service Delivery (L2) | ML2 | CMMI SD SP3.2 | Operate the service system to deliver services in accordance with service agreements. | DSS | DSS02.02 | Record, classify and prioritise requests and incidents. |
| | CMMI | Service Delivery and Management | Service Delivery (L2) | ML2 | CMMI SD SP3.3 | Maintain the service system to ensure the continuation of service delivery. | BAI | BAI03.10 | Maintain solutions. |
| | CMMI | Service Delivery and Management | Service Delivery (L2) | ML2 | CMMI SD SP3.3 | Maintain the service system to ensure the continuation of service delivery. | DSS | DSS01.03 | Monitor IT infrastructure. |
| | CMMI | Service Delivery and Management | Service Delivery (L2) | ML2 | CMMI SD SP3.3 | Maintain the service system to ensure the continuation of service delivery. | DSS | DSS01.04 | Manage the environment. |
| | CMMI | Service Delivery and Management | Service Delivery (L2) | ML2 | CMMI SD SP3.3 | Maintain the service system to ensure the continuation of service delivery. | DSS | DSS01.05 | Manage facilities. |
| | CMMI | Supplier Management | Acquisition Technical Management (L3) | ML3 | CMMI ATM SP1.1 | Select supplier technical solutions to be analyzed and analysis methods to be used. | APO | APO10.03 | Manage supplier relationships and contracts. |
| | CMMI | Supplier Management | Acquisition Technical Management (L3) | ML3 | CMMI ATM SP1.2 | Analyze selected supplier technical solutions. | APO | APO10.03 | Manage supplier relationships and contracts. |
| | CMMI | Supplier Management | Acquisition Technical Management (L3) | ML3 | CMMI ATM SP1.3 | Conduct technical reviews with the supplier as defined in the supplier agreement. | APO | APO10.03 | Manage supplier relationships and contracts. |
| | CMMI | Supplier Management | Acquisition Technical Management (L3) | ML3 | CMMI ATM SP1.3 | Conduct technical reviews with the supplier as defined in the supplier agreement. | APO | APO10.04 | Manage supplier risk. |
| | CMMI | Supplier Management | Acquisition Technical Management (L3) | ML3 | CMMI ATM SP1.3 | Conduct technical reviews with the supplier as defined in the supplier agreement. | APO | APO10.05 | Monitor supplier performance and compliance. |
| | CMMI | Supplier Management | Acquisition Technical Management (L3) | ML3 | CMMI ATM SP2.1 | Select interfaces to manage. | APO | APO10.03 | Manage supplier relationships and contracts. |
| | CMMI | Supplier Management | Acquisition Technical Management (L3) | ML3 | CMMI ATM SP2.2 | Manage selected interfaces. | APO | APO10.03 | Manage supplier relationships and contracts. |
| | CMMI | Supplier Management | Acquisition Validation (L3) | ML3 | CMMI – AVAL SP1.1 | Select products and product components to be validated and validation methods to be used. | APO | APO10.03 | Manage supplier relationships and contracts. |
| | CMMI | Supplier Management | Acquisition Validation (L3) | ML3 | CMMI – AVAL SP1.2 | Establish and maintain the environment needed to support validation. | APO | APO10.03 | Manage supplier relationships and contracts. |
| | CMMI | Supplier Management | Acquisition Validation (L3) | ML3 | CMMI – AVAL SP1.3 | Establish and maintain procedures and criteria for validation. | APO | APO10.03 | Manage supplier relationships and contracts. |
| | CMMI | Supplier Management | Acquisition Validation (L3) | ML3 | CMMI – AVAL SP2.1 | Perform validation on selected products and product components. | APO | APO10.05 | Monitor supplier performance and compliance. |
| | CMMI | Supplier Management | Acquisition Validation (L3) | ML3 | CMMI – AVAL SP2.2 | Analyze results of validation activities. | APO | APO10.05 | Monitor supplier performance and compliance. |
| | CMMI | Supplier Management | Acquisition Verification (L3) | ML3 | CMMI AVER SP1.1 | Select work products to be verified and verification methods to be used. | DSS | DSS01.01 | Perform operational procedures. |
| | CMMI | Supplier Management | Acquisition Verification (L3) | ML3 | CMMI AVER SP1.2 | Establish and maintain the environment needed to support verification. | BAI | BAI03.04 | Procure solution components. |
| | CMMI | Supplier Management | Acquisition Verification (L3) | ML3 | CMMI AVER SP1.3 | Establish and maintain verification procedures and criteria for the selected work products. | BAI | BAI03.04 | Procure solution components. |
| | CMMI | Supplier Management | Acquisition Verification (L3) | ML3 | CMMI AVER SP2.1 | Prepare for peer reviews of selected work products. | BAI | BAI03.04 | Procure solution components. |
| | CMMI | Supplier Management | Acquisition Verification (L3) | ML3 | CMMI AVER SP2.2 | Conduct peer reviews of selected work products and identify issues resulting from these reviews. | BAI | BAI03.04 | Procure solution components. |
| | CMMI | Supplier Management | Acquisition Verification (L3) | ML3 | CMMI AVER SP2.3 | Analyze data about the preparation, conduct, and results of the peer reviews. | BAI | BAI03.04 | Procure solution components. |
| | CMMI | Supplier Management | Acquisition Verification (L3) | ML3 | CMMI AVER SP3.1 | Perform verification on selected work products. | BAI | BAI03.04 | Procure solution components. |
| | CMMI | Supplier Management | Acquisition Verification (L3) | ML3 | CMMI AVER SP3.2 | Analyze results of all verification activities. | BAI | BAI03.04 | Procure solution components. |
| | CMMI | Supplier Management | Acquisition Requirements Development (L2) | ML2 | CMMI ARD SP1.1 | Elicit stakeholder needs, expectations, constraints, and interfaces for all phases of the product lifecycle. | BAI | BAI02.01 | Define and maintain business functional and technical requirements. |
| | CMMI | Supplier Management | Acquisition Requirements Development (L2) | ML2 | CMMI ARD SP1.1 | Elicit stakeholder needs, expectations, constraints, and interfaces for all phases of the product lifecycle. | APO | APO10.02 | Select suppliers. |
| | CMMI | Supplier Management | Acquisition Requirements Development (L2) | ML2 | CMMI ARD SP1.2 | Transform stakeholder needs, expectations, constraints, and interfaces into prioritized customer requirements. | BAI | BAI02.01 | Define and maintain business functional and technical requirements. |
| | CMMI | Supplier Management | Acquisition Requirements Development (L2) | ML2 | CMMI ARD SP2.1 | Establish and maintain contractual requirements that are based on the customer requirements. | APO | APO08.05 | Provide input to the continual improvement of services. |
| | CMMI | Supplier Management | Acquisition Requirements Development (L2) | ML2 | CMMI ARD SP2.1 | Establish and maintain contractual requirements that are based on the customer requirements. | APO | APO09.03 | Define and prepare service agreements. |
| | CMMI | Supplier Management | Acquisition Requirements Development (L2) | ML2 | CMMI ARD SP2.1 | Establish and maintain contractual requirements that are based on the customer requirements. | APO | APO11.03 | Focus quality management on customers. |
| | CMMI | Supplier Management | Acquisition Requirements Development (L2) | ML2 | CMMI ARD SP2.1 | Establish and maintain contractual requirements that are based on the customer requirements. | BAI | BAI04.01 | Assess current availability, performance and capacity and create a baseline. |
| | CMMI | Supplier Management | Acquisition Requirements Development (L2) | ML2 | CMMI ARD SP2.1 | Establish and maintain contractual requirements that are based on the customer requirements. | BAI | BAI04.02 | Assess business impact. |
| | CMMI | Supplier Management | Acquisition Requirements Development (L2) | ML2 | CMMI ARD SP2.1 | Establish and maintain contractual requirements that are based on the customer requirements. | BAI | BAI04.03 | Plan for new or changed service requirements. |
| | CMMI | Supplier Management | Acquisition Requirements Development (L2) | ML2 | CMMI ARD SP2.2 | Allocate contractual requirements to supplier deliverables. | APO | APO10.02 | Select suppliers. |
| | CMMI | Supplier Management | Acquisition Requirements Development (L2) | ML2 | CMMI ARD SP2.2 | Allocate contractual requirements to supplier deliverables. | APO | APO10.03 | Manage supplier relationships and contracts. |
| | CMMI | Supplier Management | Acquisition Requirements Development (L2) | ML2 | CMMI ARD SP2.2 | Allocate contractual requirements to supplier deliverables. | APO | APO11.03 | Focus quality management on customers. |
| | CMMI | Supplier Management | Acquisition Requirements Development (L2) | ML2 | CMMI ARD SP3.1 | Establish and maintain operational concepts and associated scenarios. | BAI | BAI02.01 | Define and maintain business functional and technical requirements. |
| | CMMI | Supplier Management | Acquisition Requirements Development (L2) | ML2 | CMMI ARD SP3.2 | Analyze requirements to ensure they are necessary and sufficient. | BAI | BAI02.01 | Define and maintain business functional and technical requirements. |
| | CMMI | Supplier Management | Acquisition Requirements Development (L2) | ML2 | CMMI ARD SP3.3 | Analyze requirements to balance stakeholder needs and constraints. | BAI | BAI02.01 | Define and maintain business functional and technical requirements. |
| | CMMI | Supplier Management | Acquisition Requirements Development (L2) | ML2 | CMMI ARD SP3.4 | Validate requirements to ensure the resulting product performs as intended in the end user’s environment. | BAI | BAI02.01 | Define and maintain business functional and technical requirements. |
| | P-CMM | Developing Individual Capability | Training and Development (P-CMM L2) | ML2 | PCMM TD P1 | In each unit, the critical skills required for performing each individual’s assigned tasks are identified. | APO | APO07.01 | Maintain adequate and appropriate staffing. |
| | P-CMM | Developing Individual Capability | Training and Development (P-CMM L2) | ML2 | PCMM TD P1 | In each unit, the critical skills required for performing each individual’s assigned tasks are identified. | APO | APO07.02 | Identify key IT personnel. |
| | P-CMM | Developing Individual Capability | Training and Development (P-CMM L2) | ML2 | PCMM TD P1 | In each unit, the critical skills required for performing each individual’s assigned tasks are identified. | APO | APO07.03 | Maintain the skills and competencies of personnel. |
| | P-CMM | Developing Individual Capability | Training and Development (P-CMM L2) | ML2 | PCMM TD P1 | In each unit, the critical skills required for performing each individual’s assigned tasks are identified. | APO | APO07.04 | Evaluate employee job performance. |
| | P-CMM | Developing Individual Capability | Training and Development (P-CMM L2) | ML2 | PCMM TD P2 | Training needed in critical skills is identified for each individual. | APO | APO07.01 | Maintain adequate and appropriate staffing. |
| | P-CMM | Developing Individual Capability | Training and Development (P-CMM L2) | ML2 | PCMM TD P2 | Training needed in critical skills is identified for each individual. | APO | APO07.02 | Identify key IT personnel. |
| | P-CMM | Developing Individual Capability | Training and Development (P-CMM L2) | ML2 | PCMM TD P2 | Training needed in critical skills is identified for each individual. | APO | APO07.03 | Maintain the skills and competencies of personnel. |
| | P-CMM | Developing Individual Capability | Training and Development (P-CMM L2) | ML2 | PCMM TD P2 | Training needed in critical skills is identified for each individual. | APO | APO07.04 | Evaluate employee job performance. |
| | P-CMM | Developing Individual Capability | Training and Development (P-CMM L2) | ML2 | PCMM TD P2 | Training needed in critical skills is identified for each individual. | APO | APO07.05 | Plan and track the usage of IT and business human resources. |
| | P-CMM | Developing Individual Capability | Training and Development (P-CMM L2) | ML2 | PCMM TD P2 | Training needed in critical skills is identified for each individual. | BAI | BAI01.01 | Maintain a standard approach for programme and project management. |
| | P-CMM | Developing Individual Capability | Training and Development (P-CMM L2) | ML2 | PCMM TD P2 | Training needed in critical skills is identified for each individual. | BAI | BAI01.04 | Develop and maintain the programme plan. |
| | P-CMM | Developing Individual Capability | Training and Development (P-CMM L2) | ML2 | PCMM TD P3 | Each unit develops and maintains a plan for satisfying its training needs. | APO | APO07.03 | Maintain the skills and competencies of personnel. |
| | P-CMM | Developing Individual Capability | Training and Development (P-CMM L2) | ML2 | PCMM TD P3 | Each unit develops and maintains a plan for satisfying its training needs. | APO | APO07.05 | Plan and track the usage of IT and business human resources. |
| | P-CMM | Developing Individual Capability | Training and Development (P-CMM L2) | ML2 | PCMM TD P3 | Each unit develops and maintains a plan for satisfying its training needs. | BAI | BAI01.01 | Maintain a standard approach for programme and project management. |
| | P-CMM | Developing Individual Capability | Training and Development (P-CMM L2) | ML2 | PCMM TD P3 | Each unit develops and maintains a plan for satisfying its training needs. | BAI | BAI01.04 | Develop and maintain the programme plan. |
| | P-CMM | Developing Individual Capability | Training and Development (P-CMM L2) | ML2 | PCMM TD P4 | Individuals or groups receive timely training needed to perform their assigned tasks. | APO | APO07.03 | Maintain the skills and competencies of personnel. |
| | P-CMM | Developing Individual Capability | Training and Development (P-CMM L2) | ML2 | PCMM TD P5 | Training is tracked against the unit’s training plan. | APO | APO01.02 | Establish roles and responsibilities. |
| | P-CMM | Developing Individual Capability | Training and Development (P-CMM L2) | ML2 | PCMM TD P5 | Training is tracked against the unit’s training plan. | APO | APO07.03 | Maintain the skills and competencies of personnel. |
| | P-CMM | Developing Individual Capability | Training and Development (P-CMM L2) | ML2 | PCMM TD P5 | Training is tracked against the unit’s training plan. | APO | APO07.04 | Evaluate employee job performance. |
| | P-CMM | Developing Individual Capability | Training and Development (P-CMM L2) | ML2 | PCMM TD P5 | Training is tracked against the unit’s training plan. | APO | APO07.05 | Plan and track the usage of IT and business human resources. |
| | P-CMM | Developing Individual Capability | Training and Development (P-CMM L2) | ML2 | PCMM TD P6 | A development discussion is held periodically with each individual. | APO | APO07.04 | Evaluate employee job performance. |
| | P-CMM | Developing Individual Capability | Training and Development (P-CMM L2) | ML2 | PCMM TD P7 | Relevant development opportunities are made available to support individuals in accomplishing their individual development objectives. | APO | APO01.01 | Define the organisational structure. |
| | P-CMM | Developing Individual Capability | Training and Development (P-CMM L2) | ML2 | PCMM TD P7 | Relevant development opportunities are made available to support individuals in accomplishing their individual development objectives. | APO | APO07.01 | Maintain adequate and appropriate staffing. |
| | P-CMM | Developing Individual Capability | Training and Development (P-CMM L2) | ML2 | PCMM TD P7 | Relevant development opportunities are made available to support individuals in accomplishing their individual development objectives. | APO | APO07.03 | Maintain the skills and competencies of personnel. |
| | P-CMM | Developing Individual Capability | Training and Development (P-CMM L3) | ML3 | PCMM CA P1 | The workforce competencies required to perform the organization’s business activities are identified. | APO | APO07.01 | Maintain adequate and appropriate staffing. |
| | P-CMM | Developing Individual Capability | Training and Development (P-CMM L3) | ML3 | PCMM CA P1 | The workforce competencies required to perform the organization’s business activities are identified. | APO | APO07.03 | Maintain the skills and competencies of personnel. |
| | P-CMM | Developing Individual Capability | Training and Development (P-CMM L3) | ML3 | PCMM CA P2 | Each of the organization’s workforce competencies is analyzed to identify the knowledge, skills, and process abilities that compose it. | APO | APO07.03 | Maintain the skills and competencies of personnel. |
| | P-CMM | Developing Individual Capability | Training and Development (P-CMM L3) | ML3 | PCMM CA P3 | Workforce competency descriptions are documented and maintained according to a documented procedure. | APO | APO07.01 | Maintain adequate and appropriate staffing. |
| | P-CMM | Developing Individual Capability | Training and Development (P-CMM L3) | ML3 | PCMM CA P3 | Workforce competency descriptions are documented and maintained according to a documented procedure. | APO | APO07.03 | Maintain the skills and competencies of personnel. |
| | P-CMM | Developing Individual Capability | Training and Development (P-CMM L3) | ML3 | PCMM CA P3 | Workforce competency descriptions are documented and maintained according to a documented procedure. | APO | APO07.05 | Plan and track the usage of IT and business human resources. |
| | P-CMM | Developing Individual Capability | Training and Development (P-CMM L3) | ML3 | PCMM CA P4 | Workforce competency descriptions are updated on a periodic and event driven basis. | APO | APO07.01 | Maintain adequate and appropriate staffing. |
| | P-CMM | Developing Individual Capability | Training and Development (P-CMM L3) | ML3 | PCMM CA P4 | Workforce competency descriptions are updated on a periodic and event driven basis. | APO | APO07.03 | Maintain the skills and competencies of personnel. |
| | P-CMM | Developing Individual Capability | Training and Development (P-CMM L3) | ML3 | PCMM CA P4 | Workforce competency descriptions are updated on a periodic and event driven basis. | APO | APO07.05 | Plan and track the usage of IT and business human resources. |
| | P-CMM | Developing Individual Capability | Training and Development (P-CMM L3) | ML3 | PCMM CA P5 | The competency-based processes to be performed by capable individuals in each workforce competency are established and maintained. | APO | APO07.03 | Maintain the skills and competencies of personnel. |
| | P-CMM | Developing Individual Capability | Training and Development (P-CMM L3) | ML3 | PCMM CA P6 | Information about the use of competency-based processes is captured and made available. | APO | APO07.03 | Maintain the skills and competencies of personnel. |
| | P-CMM | Developing Individual Capability | Training and Development (P-CMM L3) | ML3 | PCMM CA P6 | Information about the use of competency-based processes is captured and made available. | APO | APO07.05 | Plan and track the usage of IT and business human resources. |
| | P-CMM | Developing Individual Capability | Training and Development (P-CMM L3) | ML3 | PCMM CA P7 | Competency information regarding the capabilities of individuals in their workforce competencies is collected and maintained according to a documented procedure. | APO | APO07.03 | Maintain the skills and competencies of personnel. |
| | P-CMM | Developing Individual Capability | Training and Development (P-CMM L3) | ML3 | PCMM CA P7 | Competency information regarding the capabilities of individuals in their workforce competencies is collected and maintained according to a documented procedure. | APO | APO07.05 | Plan and track the usage of IT and business human resources. |
| | P-CMM | Developing Individual Capability | Training and Development (P-CMM L3) | ML3 | PCMM CA P8 | Current resource profiles for each of the organization’s workforce competencies are determined. | APO | APO07.01 | Maintain adequate and appropriate staffing. |
| | P-CMM | Developing Individual Capability | Training and Development (P-CMM L3) | ML3 | PCMM CA P8 | Current resource profiles for each of the organization’s workforce competencies are determined. | APO | APO07.02 | Identify key IT personnel. |
| | P-CMM | Developing Individual Capability | Training and Development (P-CMM L3) | ML3 | PCMM CA P8 | Current resource profiles for each of the organization’s workforce competencies are determined. | APO | APO07.03 | Maintain the skills and competencies of personnel. |
| | P-CMM | Developing Individual Capability | Training and Development (P-CMM L3) | ML3 | PCMM CA P9 | Competency information is updated on a periodic and event-driven basis. | APO | APO07.05 | Plan and track the usage of IT and business human resources. |
| | P-CMM | Developing Individual Capability | Competency Development (P-CMM L3) | ML3 | PCMM CD P1 | Competency development activities are based on the competency development plans within each workforce competency. | APO | APO07.03 | Maintain the skills and competencies of personnel. |
| | P-CMM | Developing Individual Capability | Competency Development (P-CMM L3) | ML3 | PCMM CD P2 | Graduated training and development activities are established and maintained for developing capability in each of the organization’s workforce competencies. | APO | APO07.03 | Maintain the skills and competencies of personnel. |
| | P-CMM | Developing Individual Capability | Competency Development (P-CMM L3) | ML3 | PCMM CD P3 | The organization makes available descriptions of workforce competencies and information about development opportunities related to them. | APO | APO07.01 | Maintain adequate and appropriate staffing. |
| | P-CMM | Developing Individual Capability | Competency Development (P-CMM L3) | ML3 | PCMM CD P3 | The organization makes available descriptions of workforce competencies and information about development opportunities related to them. | APO | APO07.03 | Maintain the skills and competencies of personnel. |
| | P-CMM | Developing Individual Capability | Competency Development (P-CMM L3) | ML3 | PCMM CD P4 | Competency-based training and development activities are identified for each individual to support their development objectives. | APO | APO07.01 | Maintain adequate and appropriate staffing. |
| | P-CMM | Developing Individual Capability | Competency Development (P-CMM L3) | ML3 | PCMM CD P4 | Competency-based training and development activities are identified for each individual to support their development objectives. | APO | APO07.03 | Maintain the skills and competencies of personnel. |
| | P-CMM | Developing Individual Capability | Competency Development (P-CMM L3) | ML3 | PCMM CD P5 | Individuals actively pursue learning opportunities to enhance their capabilities in the organization’s workforce competencies. | APO | APO07.03 | Maintain the skills and competencies of personnel. |
| | P-CMM | Developing Individual Capability | Competency Development (P-CMM L3) | ML3 | PCMM CD P5 | Individuals actively pursue learning opportunities to enhance their capabilities in the organization’s workforce competencies. | APO | APO07.05 | Plan and track the usage of IT and business human resources. |
| | P-CMM | Developing Individual Capability | Competency Development (P-CMM L3) | ML3 | PCMM CD P6 | Capable individuals within a competency community are used to mentor those with less capability in the competency. | APO | APO07.03 | Maintain the skills and competencies of personnel. |
| | P-CMM | Developing Individual Capability | Competency Development (P-CMM L3) | ML3 | PCMM CD P7 | The organization supports communication among those comprising a competency community. | APO | APO07.03 | Maintain the skills and competencies of personnel. |
| | P-CMM | Developing Individual Capability | Competency Development (P-CMM L3) | ML3 | PCMM CD P8 | Competency-based experience and information is captured and made available to those within a competency community. | APO | APO07.03 | Maintain the skills and competencies of personnel. |
| | P-CMM | Developing Individual Capability | Mentoring (P-CMM L4) | ML4 | PCMM – M P1 | Opportunities for using the experience of the workforce to improve performance or achieve other organizational objectives are identified. | APO | APO07.03 | Maintain the skills and competencies of personnel. |
| | P-CMM | Developing Individual Capability | Mentoring (P-CMM L4) | ML4 | PCMM – M P2 | The objectives and structure of each mentoring program are defined. | APO | APO07.03 | Maintain the skills and competencies of personnel. |
| | P-CMM | Developing Individual Capability | Mentoring (P-CMM L4) | ML4 | PCMM – M P3 | Each mentoring program is communicated to affected individuals and workgroups. | APO | APO07.03 | Maintain the skills and competencies of personnel. |
| | P-CMM | Developing Individual Capability | Mentoring (P-CMM L4) | ML4 | PCMM – M P4 | Mentors are selected and matched with individuals or workgroups to be mentored. | APO | APO07.03 | Maintain the skills and competencies of personnel. |
| | P-CMM | Developing Individual Capability | Mentoring (P-CMM L4) | ML4 | PCMM – M P5 | Mentors and those they mentor establish a mentoring relationship. | APO | APO07.03 | Maintain the skills and competencies of personnel. |
| | P-CMM | Developing Individual Capability | Mentoring (P-CMM L4) | ML4 | PCMM – M P6 | Mentors assist individuals or workgroups in developing capability in workforce competencies. | APO | APO07.03 | Maintain the skills and competencies of personnel. |
| | P-CMM | Developing Individual Capability | Mentoring (P-CMM L4) | ML4 | PCMM – M P7 | Mentoring relationships are reviewed to ensure that they satisfy their intended objectives. | APO | APO07.03 | Maintain the skills and competencies of personnel. |
| | P-CMM | Developing Individual Capability | Mentoring (P-CMM L4) | ML4 | PCMM – M P8 | Mentors support the development and improvement of competency-based assets. | APO | APO07.03 | Maintain the skills and competencies of personnel. |
| | P-CMM | Developing Individual Capability | Mentoring (P-CMM L4) | ML4 | PCMM – M P9 | Mentors participate in performance management and related workforce activities, as appropriate. | APO | APO07.03 | Maintain the skills and competencies of personnel. |
| | P-CMM | Developing Individual Capability | Mentoring (P-CMM L4) | ML4 | PCMM – M P10 | The organization’s workforce practices support mentoring activities, as needed. | APO | APO07.03 | Maintain the skills and competencies of personnel. |
| | P-CMM | Developing Individual Capability | Competency Based Assets (P-CMM L4) | ML4 | PCMM CBA P1 | Individuals and workgroups capture and retain information and artifacts that emerge from performing competency-based processes. | EDM | EDM02.02 | Direct value optimisation. |
| | P-CMM | Developing Individual Capability | Competency Based Assets (P-CMM L4) | ML4 | PCMM CBA P1 | Individuals and workgroups capture and retain information and artifacts that emerge from performing competency-based processes. | BAI | BAI08.01 | Nurture and facilitate a knowledge-sharing culture. |
| | P-CMM | Developing Individual Capability | Competency Based Assets (P-CMM L4) | ML4 | PCMM CBA P1 | Individuals and workgroups capture and retain information and artifacts that emerge from performing competency-based processes. | BAI | BAI08.04 | Use and share knowledge. |
| | P-CMM | Developing Individual Capability | Competency Based Assets (P-CMM L4) | ML4 | PCMM CBA P2 | Communication vehicles are established to support the sharing of competency-based information and artifacts within and among competency communities. | APO | APO08.04 | Co-ordinate and communicate. |
| | P-CMM | Developing Individual Capability | Competency Based Assets (P-CMM L4) | ML4 | PCMM CBA P3 | A strategy for developing and deploying competency-based assets is created for each affected workforce competency. | APO | APO07.03 | Maintain the skills and competencies of personnel. |
| | P-CMM | Developing Individual Capability | Competency Based Assets (P-CMM L4) | ML4 | PCMM CBA P4 | Selected components of competency-based information and artifacts are organized into competency-based assets and made available for use. | BAI | BAI01.01 | Maintain a standard approach for programme and project management. |
| | P-CMM | Developing Individual Capability | Competency Based Assets (P-CMM L4) | ML4 | PCMM CBA P4 | Selected components of competency-based information and artifacts are organized into competency-based assets and made available for use. | BAI | BAI08.02 | Identify and classify sources of information. |
| | P-CMM | Developing Individual Capability | Competency Based Assets (P-CMM L4) | ML4 | PCMM CBA P4 | Selected components of competency-based information and artifacts are organized into competency-based assets and made available for use. | BAI | BAI08.03 | Organise and contextualise information into knowledge. |
| | P-CMM | Developing Individual Capability | Competency Based Assets (P-CMM L4) | ML4 | PCMM CBA P5 | Competency-based assets are updated to reflect periodic revisions in the knowledge, skills, and process abilities constituting workforce competencies. | BAI | BAI01.01 | Maintain a standard approach for programme and project management. |
| | P-CMM | Developing Individual Capability | Competency Based Assets (P-CMM L4) | ML4 | PCMM CBA P5 | Competency-based assets are updated to reflect periodic revisions in the knowledge, skills, and process abilities constituting workforce competencies. | BAI | BAI08.05 | Evaluate and retire information. |
| | P-CMM | Developing Individual Capability | Competency Based Assets (P-CMM L4) | ML4 | PCMM CBA P6 | Competency-based assets are integrated into competency-based processes and related technologies, as appropriate. | BAI | BAI01.01 | Maintain a standard approach for programme and project management. |
| | P-CMM | Developing Individual Capability | Competency Based Assets (P-CMM L4) | ML4 | PCMM CBA P7 | Individuals and workgroups use competency-based assets in performing their business activities. | BAI | BAI01.01 | Maintain a standard approach for programme and project management. |
| | P-CMM | Developing Individual Capability | Competency Based Assets (P-CMM L4) | ML4 | PCMM CBA P8 | Information resulting from the use of competency-based assets is captured and made available. | BAI | BAI01.01 | Maintain a standard approach for programme and project management. |
| | P-CMM | Developing Individual Capability | Competency Based Assets (P-CMM L4) | ML4 | PCMM CBA P9 | Competency development activities incorporate competency-based assets. | BAI | BAI01.01 | Maintain a standard approach for programme and project management. |
| | P-CMM | Developing Individual Capability | Competency Based Assets (P-CMM L4) | ML4 | PCMM CBA P10 | Mentoring or coaching activities are organized to deploy competency-based assets. | APO | APO07.03 | Maintain the skills and competencies of personnel. |
| | P-CMM | Developing Individual Capability | Competency Based Assets (P-CMM L4) | ML4 | PCMM CBA P11 | Workforce practices and activities encourage and support the development and use of competency-based assets. | BAI | BAI01.01 | Maintain a standard approach for programme and project management. |
| | P-CMM | Developing Individual Capability | Competency Based Assets (P-CMM L4) | ML4 | PCMM CBA P12 | Compensation practices and activities are defined and performed to motivate the development and use of competency-based assets. | BAI | BAI05.04 | Empower role players and identify short-term wins. |
| | P-CMM | Developing Individual Capability | Competency Based Assets (P-CMM L4) | ML4 | PCMM CBA P12 | Compensation practices and activities are defined and performed to motivate the development and use of competency-based assets. | MEA | MEA01.04 | Analyse and report performance. |
| | P-CMM | Developing Individual Capability | Continuous Capability Improvement (P-CMM L5) | ML5 | PCMM CCI P1 | Individuals and workgroups are empowered to continuously improve their capability for performing competency-based processes. | APO | APO01.03 | Maintain the enablers of the management system. |
| | P-CMM | Developing Individual Capability | Continuous Capability Improvement (P-CMM L5) | ML5 | PCMM CCI P1 | Individuals and workgroups are empowered to continuously improve their capability for performing competency-based processes. | APO | APO11.06 | Maintain continuous improvement. |
| | P-CMM | Developing Individual Capability | Continuous Capability Improvement (P-CMM L5) | ML5 | PCMM CCI P1 | Individuals and workgroups are empowered to continuously improve their capability for performing competency-based processes. | MEA | MEA02.01 | Monitor internal controls. |
| | P-CMM | Developing Individual Capability | Continuous Capability Improvement (P-CMM L5) | ML5 | PCMM CCI P2 | Individuals characterize the capability and performance of their personal work processes. | MEA | MEA02.03 | Perform control self-assessments. |
| | P-CMM | Developing Individual Capability | Continuous Capability Improvement (P-CMM L5) | ML5 | PCMM CCI P3 | Individuals evaluate the capability of their personal work processes to identify opportunities for improvement. | MEA | MEA02.03 | Perform control self-assessments. |
| | P-CMM | Developing Individual Capability | Continuous Capability Improvement (P-CMM L5) | ML5 | PCMM CCI P4 | Individuals establish measurable improvement objectives and plans for improving the capability of their personal work processes. | APO | APO11.06 | Maintain continuous improvement. |
| | P-CMM | Developing Individual Capability | Continuous Capability Improvement (P-CMM L5) | ML5 | PCMM CCI P5 | Individuals continuously improve the capability and performance of their personal work processes. | APO | APO11.06 | Maintain continuous improvement. |
| | P-CMM | Developing Individual Capability | Continuous Capability Improvement (P-CMM L5) | ML5 | PCMM CCI P6 | Workgroups evaluate the capability and performance of their operating processes to identify opportunities for improvement. | APO | APO11.04 | Perform quality monitoring, control and reviews. |
| | P-CMM | Developing Individual Capability | Continuous Capability Improvement (P-CMM L5) | ML5 | PCMM CCI P6 | Workgroups evaluate the capability and performance of their operating processes to identify opportunities for improvement. | APO | APO11.06 | Maintain continuous improvement. |
| | P-CMM | Developing Individual Capability | Continuous Capability Improvement (P-CMM L5) | ML5 | PCMM CCI P7 | Workgroups establish measurable improvement objectives and plans for improving the capability of their operating processes. | APO | APO11.06 | Maintain continuous improvement. |
| | P-CMM | Developing Individual Capability | Continuous Capability Improvement (P-CMM L5) | ML5 | PCMM CCI P8 | Workgroups continuously improve their capability and performance. | APO | APO11.06 | Maintain continuous improvement. |
| | P-CMM | Developing Individual Capability | Continuous Capability Improvement (P-CMM L5) | ML5 | PCMM CCI P9 | Recommendations resulting from improvements in personal work processes or workgroup operating processes are reviewed to determine if they should be incorporated into competency-based processes. | APO | APO11.06 | Maintain continuous improvement. |
| | P-CMM | Developing Individual Capability | Continuous Capability Improvement (P-CMM L5) | ML5 | PCMM CCI P10 | Within each critical workforce competency, capability objectives are defined for critical competency-based processes. | BAI | BAI09.02 | Manage critical assets. |
| | P-CMM | Developing Individual Capability | Continuous Capability Improvement (P-CMM L5) | ML5 | PCMM CCI P11 | Within each critical workforce competency, capability objectives for competency-based processes are compared to process performance baselines to identify improvement objectives. | APO | APO07.04 | Evaluate employee job performance. |
| | P-CMM | Developing Individual Capability | Continuous Capability Improvement (P-CMM L5) | ML5 | PCMM CCI P11 | Within each critical workforce competency, capability objectives for competency-based processes are compared to process performance baselines to identify improvement objectives. | BAI | BAI09.02 | Manage critical assets. |
| | P-CMM | Developing Individual Capability | Continuous Capability Improvement (P-CMM L5) | ML5 | PCMM CCI P11 | Within each critical workforce competency, capability objectives for competency-based processes are compared to process performance baselines to identify improvement objectives. | APO | APO07.03 | Maintain the skills and competencies of personnel. |
| | P-CMM | Developing Individual Capability | Continuous Capability Improvement (P-CMM L5) | ML5 | PCMM CCI P12 | Within each critical workforce competency, responsible individuals identify opportunities for improving the capability and performance of competency based processes. | APO | APO11.06 | Maintain continuous improvement. |
| | P-CMM | Developing Individual Capability | Continuous Capability Improvement (P-CMM L5) | ML5 | PCMM CCI P13 | Within selected workforce competencies, responsible individuals identify, evaluate, and select improvements to competency-based processes. | APO | APO11.06 | Maintain continuous improvement. |
| | P-CMM | Developing Individual Capability | Continuous Capability Improvement (P-CMM L5) | ML5 | PCMM CCI P14 | Selected improvement recommendations are incorporated into competency based processes and made available for use. | APO | APO01.07 | Manage continual improvement of processes. |
| | P-CMM | Developing Individual Capability | Continuous Capability Improvement (P-CMM L5) | ML5 | PCMM CCI P14 | Selected improvement recommendations are incorporated into competency based processes and made available for use. | APO | APO01.02 | Establish roles and responsibilities. |
| | P-CMM | Developing Individual Capability | Continuous Capability Improvement (P-CMM L5) | ML5 | PCMM CCI P14 | Selected improvement recommendations are incorporated into competency based processes and made available for use. | DSS | DSS06.03 | Manage roles, responsibilities, access privileges and levels of authority. |
| | P-CMM | Developing Individual Capability | Continuous Capability Improvement (P-CMM L5) | ML5 | PCMM CCI P14 | Selected improvement recommendations are incorporated into competency based processes and made available for use. | APO | APO11.06 | Maintain continuous improvement. |
| | P-CMM | Developing Individual Capability | Continuous Capability Improvement (P-CMM L5) | ML5 | PCMM CCI P15 | The organization’s workforce practices are adjusted, as needed, to accommodate continuous improvement activities by individuals and workgroups. | APO | APO01.02 | Establish roles and responsibilities. |
| | P-CMM | Developing Individual Capability | Continuous Capability Improvement (P-CMM L5) | ML5 | PCMM CCI P15 | The organization’s workforce practices are adjusted, as needed, to accommodate continuous improvement activities by individuals and workgroups. | DSS | DSS06.03 | Manage roles, responsibilities, access privileges and levels of authority. |
| | P-CMM | Developing Individual Capability | Continuous Capability Improvement (P-CMM L5) | ML5 | PCMM CCI P15 | The organization’s workforce practices are adjusted, as needed, to accommodate continuous improvement activities by individuals and workgroups. | APO | APO11.06 | Maintain continuous improvement. |
| | P-CMM | Building Workgroups and Culture | Communication and Coordination (P-CMM L2) | ML2 | PCMM CC P1 | The workforce-related policies and practices of the organization are communicated to the workforce. | EDM | EDM01.01 | Evaluate the governance system. |
| | P-CMM | Building Workgroups and Culture | Communication and Coordination (P-CMM L2) | ML2 | PCMM CC P1 | The workforce-related policies and practices of the organization are communicated to the workforce. | EDM | EDM01.02 | Direct the governance system. |
| | P-CMM | Building Workgroups and Culture | Communication and Coordination (P-CMM L2) | ML2 | PCMM CC P1 | The workforce-related policies and practices of the organization are communicated to the workforce. | EDM | EDM01.03 | Monitor the governance system. |
| | P-CMM | Building Workgroups and Culture | Communication and Coordination (P-CMM L2) | ML2 | PCMM CC P2 | Information about organizational values, events, and conditions is communicated to the workforce on a periodic and event-driven basis. | EDM | EDM01.01 | Evaluate the governance system. |
| | P-CMM | Building Workgroups and Culture | Communication and Coordination (P-CMM L2) | ML2 | PCMM CC P2 | Information about organizational values, events, and conditions is communicated to the workforce on a periodic and event-driven basis. | EDM | EDM01.02 | Direct the governance system. |
| | P-CMM | Building Workgroups and Culture | Communication and Coordination (P-CMM L2) | ML2 | PCMM CC P2 | Information about organizational values, events, and conditions is communicated to the workforce on a periodic and event-driven basis. | EDM | EDM01.03 | Monitor the governance system. |
| | P-CMM | Building Workgroups and Culture | Communication and Coordination (P-CMM L2) | ML2 | PCMM CC P3 | Information required for performing committed work is shared across affected units in a timely manner. | BAI | BAI08.01 | Nurture and facilitate a knowledge-sharing culture. |
| | P-CMM | Building Workgroups and Culture | Communication and Coordination (P-CMM L2) | ML2 | PCMM CC P4 | Individuals’ opinions on their working conditions are sought on a periodic and event-driven basis. | BAI | BAI08.02 | Identify and classify sources of information. |
| | P-CMM | Building Workgroups and Culture | Communication and Coordination (P-CMM L2) | ML2 | PCMM CC P5 | Individuals or groups can raise concerns according to a documented procedure. | APO | APO01.07 | Manage continual improvement of processes. |
| | P-CMM | Building Workgroups and Culture | Communication and Coordination (P-CMM L2) | ML2 | PCMM CC P6 | Activities related to the resolution of a concern are tracked to closure. | APO | APO01.07 | Manage continual improvement of processes. |
| | P-CMM | Building Workgroups and Culture | Communication and Coordination (P-CMM L2) | ML2 | PCMM CC P7 | The interpersonal communication skills necessary to establish and maintain effective working relationships within and across workgroups are developed. | APO | APO01.07 | Manage continual improvement of processes. |
| | P-CMM | Building Workgroups and Culture | Communication and Coordination (P-CMM L2) | ML2 | PCMM CC P8 | Interpersonal problems or conflicts that degrade the quality or effectiveness of working relationships are handled appropriately. | APO | APO01.07 | Manage continual improvement of processes. |
| | P-CMM | Building Workgroups and Culture | Communication and Coordination (P-CMM L2) | ML2 | PCMM CC P9 | Individuals and workgroups coordinate their activities to accomplish committed work. | BAI | BAI01.08 | Plan projects. |
| | P-CMM | Building Workgroups and Culture | Communication and Coordination (P-CMM L2) | ML2 | PCMM CC P10 | Individuals and workgroups monitor and coordinate the dependencies involved in their committed work. | BAI | BAI01.08 | Plan projects. |
| | P-CMM | Building Workgroups and Culture | Communication and Coordination (P-CMM L2) | ML2 | PCMM CC P11 | Meetings are conducted to make the most effective use of participants’ time. | APO | APO01.07 | Manage continual improvement of processes. |
| | P-CMM | Building Workgroups and Culture | Participatory Culture (P-CMM L3) | ML3 | PCMM PC P1 | Information about organizational and unit performance is made available to individuals and workgroups. | BAI | BAI01.03 | Manage stakeholder engagement. |
| | P-CMM | Building Workgroups and Culture | Participatory Culture (P-CMM L3) | ML3 | PCMM PC P1 | Information about organizational and unit performance is made available to individuals and workgroups. | BAI | BAI01.05 | Launch and execute the programme. |
| | P-CMM | Building Workgroups and Culture | Participatory Culture (P-CMM L3) | ML3 | PCMM PC P1 | Information about organizational and unit performance is made available to individuals and workgroups. | BAI | BAI01.07 | Start up and initiate projects within a programme. |
| | P-CMM | Building Workgroups and Culture | Participatory Culture (P-CMM L3) | ML3 | PCMM PC P1 | Information about organizational and unit performance is made available to individuals and workgroups. | BAI | BAI01.11 | Monitor and control projects. |
| | P-CMM | Building Workgroups and Culture | Participatory Culture (P-CMM L3) | ML3 | PCMM PC P2 | Individuals and workgroups are made aware of how their work performance contributes to unit and organizational performance. | APO | APO11.06 | Maintain continuous improvement. |
| | P-CMM | Building Workgroups and Culture | Participatory Culture (P-CMM L3) | ML3 | PCMM PC P2 | Individuals and workgroups are made aware of how their work performance contributes to unit and organizational performance. | MEA | MEA01.01 | Establish a monitoring approach. |
| | P-CMM | Building Workgroups and Culture | Participatory Culture (P-CMM L3) | ML3 | PCMM PC P2 | Individuals and workgroups are made aware of how their work performance contributes to unit and organizational performance. | MEA | MEA01.02 | Set performance and conformance targets. |
| | P-CMM | Building Workgroups and Culture | Participatory Culture (P-CMM L3) | ML3 | PCMM PC P3 | Individuals and workgroups have access to information needed to perform their committed work. | BAI | BAI01.09 | Manage programme and project quality. |
| | P-CMM | Building Workgroups and Culture | Participatory Culture (P-CMM L3) | ML3 | PCMM PC P3 | Individuals and workgroups have access to information needed to perform their committed work. | BAI | BAI01.10 | Manage programme and project risk. |
| | P-CMM | Building Workgroups and Culture | Participatory Culture (P-CMM L3) | ML3 | PCMM PC P3 | Individuals and workgroups have access to information needed to perform their committed work. | BAI | BAI01.11 | Monitor and control projects. |
| | P-CMM | Building Workgroups and Culture | Participatory Culture (P-CMM L3) | ML3 | PCMM PC P4 | Information and communication systems support the information needs of individuals and workgroups. | MEA | MEA01.03 | Collect and process performance and conformance data. |
| | P-CMM | Building Workgroups and Culture | Participatory Culture (P-CMM L3) | ML3 | PCMM PC P5 | The structure of decision-making processes within the organization is analyzed. | APO | APO11.06 | Maintain continuous improvement. |
| | P-CMM | Building Workgroups and Culture | Participatory Culture (P-CMM L3) | ML3 | PCMM PC P6 | Decision-making processes and roles are defined. | APO | APO01.02 | Establish roles and responsibilities. |
| | P-CMM | Building Workgroups and Culture | Participatory Culture (P-CMM L3) | ML3 | PCMM PC P7 | Responsibilities for decisions are delegated to appropriate levels and locations in the organization. | APO | APO01.02 | Establish roles and responsibilities. |
| | P-CMM | Building Workgroups and Culture | Participatory Culture (P-CMM L3) | ML3 | PCMM PC P8 | Individuals and workgroups use defined decision-making processes. | APO | APO01.07 | Manage continual improvement of processes. |
| | P-CMM | Building Workgroups and Culture | Participatory Culture (P-CMM L3) | ML3 | PCMM PC P9 | Decisions made by those empowered to make them are supported by others in the organization. | APO | APO01.07 | Manage continual improvement of processes. |
| | P-CMM | Building Workgroups and Culture | Participatory Culture (P-CMM L3) | ML3 | PCMM PC P10 | Individuals and workgroups are involved in making decisions that affect their work. | APO | APO01.07 | Manage continual improvement of processes. |
| | P-CMM | Building Workgroups and Culture | Participatory Culture (P-CMM L3) | ML3 | PCMM PC P11 | Individuals and groups participate in decisions concerning their work environments. | APO | APO01.07 | Manage continual improvement of processes. |
| | P-CMM | Building Workgroups and Culture | Participatory Culture (P-CMM L3) | ML3 | PCMM PC P12 | Defined mechanisms are used for resolving conflicts and disputes. | BAI | BAI01.08 | Plan projects. |
| | P-CMM | Building Workgroups and Culture | Participatory Culture (P-CMM L3) | ML3 | PCMM PC P12 | Defined mechanisms are used for resolving conflicts and disputes. | BAI | BAI01.10 | Manage programme and project risk. |
| | P-CMM | Building Workgroups and Culture | Participatory Culture (P-CMM L3) | ML3 | PCMM PC P12 | Defined mechanisms are used for resolving conflicts and disputes. | BAI | BAI01.11 | Monitor and control projects. |
| | P-CMM | Building Workgroups and Culture | Participatory Culture (P-CMM L3) | ML3 | PCMM PC P12 | Defined mechanisms are used for resolving conflicts and disputes. | BAI | BAI01.12 | Manage project resources and work packages. |
| | P-CMM | Building Workgroups and Culture | Workgroup Development (P-CMM WD L3) | ML3 | PCMM WD P1 | The committed work within a unit is analyzed to identify its process dependencies. | APO | APO02.05 | Define the strategic plan and road map. |
| | P-CMM | Building Workgroups and Culture | Workgroup Development (P-CMM WD L3) | ML3 | PCMM WD P1 | The committed work within a unit is analyzed to identify its process dependencies. | BAI | BAI01.04 | Develop and maintain the programme plan. |
| | P-CMM | Building Workgroups and Culture | Workgroup Development (P-CMM WD L3) | ML3 | PCMM WD P2 | Committed work is structured to optimize the coordination and performance of interdependent work within workgroups. | APO | APO02.05 | Define the strategic plan and road map. |
| | P-CMM | Building Workgroups and Culture | Workgroup Development (P-CMM WD L3) | ML3 | PCMM WD P2 | Committed work is structured to optimize the coordination and performance of interdependent work within workgroups. | BAI | BAI01.04 |
| | P-CMM | Building Workgroups and Culture | Workgroup Development (P-CMM WD L3) | ML3 | PCMM WD P3 | Each workgroup is formed to perform a defined set of business activities and to accomplish defined objectives. | BAI | BAI01.01 | Maintain a standard approach for programme and project management. |
| | P-CMM | Building Workgroups and Culture | Workgroup Development (P-CMM WD L3) | ML3 | PCMM WD P3 | Each workgroup is formed to perform a defined set of business activities and to accomplish defined objectives. | BAI | BAI01.04 | Develop and maintain the programme plan. |
| | P-CMM | Building Workgroups and Culture | Workgroup Development (P-CMM WD L3) | ML3 | PCMM WD P3 | Each workgroup is formed to perform a defined set of business activities and to accomplish defined objectives. | BAI | BAI01.07 | Start up and initiate projects within a programme. |
| | P-CMM | Building Workgroups and Culture | Workgroup Development (P-CMM WD L3) | ML3 | PCMM WD P3 | Each workgroup is formed to perform a defined set of business activities and to accomplish defined objectives. | BAI | BAI01.08 | Plan projects. |
| | P-CMM | Building Workgroups and Culture | Workgroup Development (P-CMM WD L3) | ML3 | PCMM WD P3 | Each workgroup is formed to perform a defined set of business activities and to accomplish defined objectives. | BAI | BAI01.11 | Monitor and control projects. |
| | P-CMM | Building Workgroups and Culture | Workgroup Development (P-CMM WD L3) | ML3 | PCMM WD P4 | Methods and procedures for performing common workgroup functions are defined and maintained for use by workgroups. | BAI | BAI01.01 | Maintain a standard approach for programme and project management. |
| | P-CMM | Building Workgroups and Culture | Workgroup Development (P-CMM WD L3) | ML3 | PCMM WD P4 | Methods and procedures for performing common workgroup functions are defined and maintained for use by workgroups. | DSS | DSS01.01 | Perform operational procedures. |
| | P-CMM | Building Workgroups and Culture | Workgroup Development (P-CMM WD L3) | ML3 | PCMM WD P5 | The competencies required to perform a workgroup’s business activities are identified. | APO | APO07.01 | Maintain adequate and appropriate staffing. |
| | P-CMM | Building Workgroups and Culture | Workgroup Development (P-CMM WD L3) | ML3 | PCMM WD P5 | The competencies required to perform a workgroup’s business activities are identified. | APO | APO07.03 | Maintain the skills and competencies of personnel. |
| | P-CMM | Building Workgroups and Culture | Workgroup Development (P-CMM WD L3) | ML3 | PCMM WD P5 | The competencies required to perform a workgroup’s business activities are identified. | BAI | BAI01.02 | Initiate a programme. |
| | P-CMM | Building Workgroups and Culture | Workgroup Development (P-CMM WD L3) | ML3 | PCMM WD P5 | The competencies required to perform a workgroup’s business activities are identified. | BAI | BAI01.03 | Manage stakeholder engagement. |
| | P-CMM | Building Workgroups and Culture | Workgroup Development (P-CMM WD L3) | ML3 | PCMM WD P5 | The competencies required to perform a workgroup’s business activities are identified. | BAI | BAI01.04 | Develop and maintain the programme plan. |
| | P-CMM | Building Workgroups and Culture | Workgroup Development (P-CMM WD L3) | ML3 | PCMM WD P6 | Staffing processes are performed to ensure that workgroups are staffed with individuals whose competencies match those needed to perform the workgroup’s business activities. | APO | APO07.03 | Maintain the skills and competencies of personnel. |
| | P-CMM | Building Workgroups and Culture | Workgroup Development (P-CMM WD L3) | ML3 | PCMM WD P6 | Staffing processes are performed to ensure that workgroups are staffed with individuals whose competencies match those needed to perform the workgroup’s business activities. | APO | APO07.05 | Plan and track the usage of IT and business human resources. |
| | P-CMM | Building Workgroups and Culture | Workgroup Development (P-CMM WD L3) | ML3 | PCMM WD P7 | Workgroups tailor competency-based processes for performing their business activities. | BAI | BAI01.07 | Start up and initiate projects within a programme. |
| | P-CMM | Building Workgroups and Culture | Workgroup Development (P-CMM WD L3) | ML3 | PCMM WD P7 | Workgroups tailor competency-based processes for performing their business activities. | BAI | BAI01.08 | Plan projects. |
| | P-CMM | Building Workgroups and Culture | Workgroup Development (P-CMM WD L3) | ML3 | PCMM WD P7 | Workgroups tailor competency-based processes for performing their business activities. | DSS | DSS01.01 | Perform operational procedures. |
| | P-CMM | Building Workgroups and Culture | Workgroup Development (P-CMM WD L3) | ML3 | PCMM WD P8 | Roles for performing the workgroup’s operating processes are defined and allocated to individuals. | APO | APO07.01 | Maintain adequate and appropriate staffing. |
| | P-CMM | Building Workgroups and Culture | Workgroup Development (P-CMM WD L3) | ML3 | PCMM WD P8 | Roles for performing the workgroup’s operating processes are defined and allocated to individuals. | APO | APO07.02 | Identify key IT personnel. |
| | P-CMM | Building Workgroups and Culture | Workgroup Development (P-CMM WD L3) | ML3 | PCMM WD P9 | Workgroup activities and commitments are planned. | BAI | BAI01.07 | Start up and initiate projects within a programme. |
| | P-CMM | Building Workgroups and Culture | Workgroup Development (P-CMM WD L3) | ML3 | PCMM WD P9 | Workgroup activities and commitments are planned. | DSS | DSS01.01 | Perform operational procedures. |
| | P-CMM | Building Workgroups and Culture | Workgroup Development (P-CMM WD L3) | ML3 | PCMM WD P10 | Workgroup members establish mechanisms for communicating information and coordinating dependencies among roles. | BAI | BAI01.01 | Maintain a standard approach for programme and project management. |
| | P-CMM | Building Workgroups and Culture | Workgroup Development (P-CMM WD L3) | ML3 | PCMM WD P10 | Workgroup members establish mechanisms for communicating information and coordinating dependencies among roles. | BAI | BAI01.08 | Plan projects. |
| | P-CMM | Building Workgroups and Culture | Workgroup Development (P-CMM WD L3) | ML3 | PCMM WD P10 | Workgroup members establish mechanisms for communicating information and coordinating dependencies among roles. | BAI | BAI01.11 | Monitor and control projects. |
| | P-CMM | Building Workgroups and Culture | Workgroup Development (P-CMM WD L3) | ML3 | PCMM WD P10 | Workgroup members establish mechanisms for communicating information and coordinating dependencies among roles. | BAI | BAI01.12 | Manage project resources and work packages. |
| | P-CMM | Building Workgroups and Culture | Workgroup Development (P-CMM WD L3) | ML3 | PCMM WD P11 | Skills needed to perform jointly as a workgroup using the workgroup’s operating processes are developed. | BAI | BAI01.01 | Maintain a standard approach for programme and project management. |
| | P-CMM | Building Workgroups and Culture | Workgroup Development (P-CMM WD L3) | ML3 | PCMM WD P11 | Skills needed to perform jointly as a workgroup using the workgroup’s operating processes are developed. | BAI | BAI01.08 | Plan projects. |
| | P-CMM | Building Workgroups and Culture | Workgroup Development (P-CMM WD L3) | ML3 | PCMM WD P11 | Skills needed to perform jointly as a workgroup using the workgroup’s operating processes are developed. | BAI | BAI01.11 | Monitor and control projects. |
| | P-CMM | Building Workgroups and Culture | Workgroup Development (P-CMM WD L3) | ML3 | PCMM WD P11 | Skills needed to perform jointly as a workgroup using the workgroup’s operating processes are developed. | BAI | BAI01.12 | Manage project resources and work packages. |
| | P-CMM | Building Workgroups and Culture | Workgroup Development (P-CMM WD L3) | ML3 | PCMM WD P12 | Workgroups that share dependencies define interfaces through which their activities and commitments are coordinated. | BAI | BAI01.01 | Maintain a standard approach for programme and project management. |
| | P-CMM | Building Workgroups and Culture | Workgroup Development (P-CMM WD L3) | ML3 | PCMM WD P12 | Workgroups that share dependencies define interfaces through which their activities and commitments are coordinated. | BAI | BAI01.08 | Plan projects. |
| | P-CMM | Building Workgroups and Culture | Workgroup Development (P-CMM WD L3) | ML3 | PCMM WD P12 | Workgroups that share dependencies define interfaces through which their activities and commitments are coordinated. | BAI | BAI01.11 | Monitor and control projects. |
| | P-CMM | Building Workgroups and Culture | Workgroup Development (P-CMM WD L3) | ML3 | PCMM WD P12 | Workgroups that share dependencies define interfaces through which their activities and commitments are coordinated. | BAI | BAI01.12 | Manage project resources and work packages. |
| | P-CMM | Building Workgroups and Culture | Workgroup Development (P-CMM WD L3) | ML3 | PCMM WD P13 | A responsible individual(s) tracks and manages workgroup performance. | BAI | BAI01.01 | Maintain a standard approach for programme and project management. |
| | P-CMM | Building Workgroups and Culture | Workgroup Development (P-CMM WD L3) | ML3 | PCMM WD P13 | A responsible individual(s) tracks and manages workgroup performance. | BAI | BAI01.08 | Plan projects. |
| | P-CMM | Building Workgroups and Culture | Workgroup Development (P-CMM WD L3) | ML3 | PCMM WD P13 | A responsible individual(s) tracks and manages workgroup performance. | BAI | BAI01.11 | Monitor and control projects. |
| | P-CMM | Building Workgroups and Culture | Workgroup Development (P-CMM WD L3) | ML3 | PCMM WD P13 | A responsible individual(s) tracks and manages workgroup performance. | BAI | BAI01.12 | Manage project resources and work packages. |
| | P-CMM | Building Workgroups and Culture | Workgroup Development (P-CMM WD L3) | ML3 | PCMM WD P14 | Workgroups are disbanded through an orderly performance of workforce activities. | BAI | BAI01.13 | Close a project or iteration. |
| | P-CMM | Building Workgroups and Culture | Workgroup Development (P-CMM WD L3) | ML3 | PCMM WD P14 | Workgroups are disbanded through an orderly performance of workforce activities. | BAI | BAI01.14 | Close a programme. |
| | P-CMM | Building Workgroups and Culture | Workgroup Development (P-CMM WD L3) | ML3 | PCMM WD P15 | When workgroups disband, their assets are captured for redeployment. | BAI | BAI01.14 | Close a programme. |
| | P-CMM | Building Workgroups and Culture | Empowered Workgroups (P-CMM L4) | ML4 | PCMM EW P1 | Work responsibilities are designed to provide an empowered workgroup with optimal control over an integrated set of business activities. | APO | APO07.01 | Maintain adequate and appropriate staffing. |
| | P-CMM | Building Workgroups and Culture | Empowered Workgroups (P-CMM L4) | ML4 | PCMM EW P1 | Work responsibilities are designed to provide an empowered workgroup with optimal control over an integrated set of business activities. | BAI | BAI01.01 | Maintain a standard approach for programme and project management. |
| | P-CMM | Building Workgroups and Culture | Empowered Workgroups (P-CMM L4) | ML4 | PCMM EW P1 | Work responsibilities are designed to provide an empowered workgroup with optimal control over an integrated set of business activities. | BAI | BAI01.04 | Develop and maintain the programme plan. |
| | P-CMM | Building Workgroups and Culture | Empowered Workgroups (P-CMM L4) | ML4 | PCMM EW P1 | Work responsibilities are designed to provide an empowered workgroup with optimal control over an integrated set of business activities. | BAI | BAI01.07 | Start up and initiate projects within a programme. |
| | P-CMM | Building Workgroups and Culture | Empowered Workgroups (P-CMM L4) | ML4 | PCMM EW P1 | Work responsibilities are designed to provide an empowered workgroup with optimal control over an integrated set of business activities. | BAI | BAI01.08 | Plan projects. |
| | P-CMM | Building Workgroups and Culture | Empowered Workgroups (P-CMM L4) | ML4 | PCMM EW P2 | Empowered workgroups are formed with a statement of their mission and authority for accomplishing it. | BAI | BAI01.02 | Initiate a programme. |
| | P-CMM | Building Workgroups and Culture | Empowered Workgroups (P-CMM L4) | ML4 | PCMM EW P2 | Empowered workgroups are formed with a statement of their mission and authority for accomplishing it. | BAI | BAI01.07 | Start up and initiate projects within a programme. |
| | P-CMM | Building Workgroups and Culture | Empowered Workgroups (P-CMM L4) | ML4 | PCMM EW P3 | The individual(s) or organizational entity to which an empowered workgroup is accountable provides business objectives and negotiates responsibilities and commitments with the empowered workgroup. | BAI | BAI01.02 | Initiate a programme. |
| | P-CMM | Building Workgroups and Culture | Empowered Workgroups (P-CMM L4) | ML4 | PCMM EW P3 | The individual(s) or organizational entity to which an empowered workgroup is accountable provides business objectives and negotiates responsibilities and commitments with the empowered workgroup. | BAI | BAI01.03 | Manage stakeholder engagement. |
| | P-CMM | Building Workgroups and Culture | Empowered Workgroups (P-CMM L4) | ML4 | PCMM EW P3 | The individual(s) or organizational entity to which an empowered workgroup is accountable provides business objectives and negotiates responsibilities and commitments with the empowered workgroup. | BAI | BAI01.04 | Develop and maintain the programme plan. |
| | P-CMM | Building Workgroups and Culture | Empowered Workgroups (P-CMM L4) | ML4 | PCMM EW P3 | The individual(s) or organizational entity to which an empowered workgroup is accountable provides business objectives and negotiates responsibilities and commitments with the empowered workgroup. | BAI | BAI01.07 | Start up and initiate projects within a programme. |
| | P-CMM | Building Workgroups and Culture | Empowered Workgroups (P-CMM L4) | ML4 | PCMM EW P4 | Empowered workgroups are delegated the responsibility and authority to determine the methods by which they will accomplish their committed work. | BAI | BAI01.08 | Plan projects. |
| | P-CMM | Building Workgroups and Culture | Empowered Workgroups (P-CMM L4) | ML4 | PCMM EW P4 | Empowered workgroups are delegated the responsibility and authority to determine the methods by which they will accomplish their committed work. | DSS | DSS01.01 | Perform operational procedures. |
| | P-CMM | Building Workgroups and Culture | Empowered Workgroups (P-CMM L4) | ML4 | PCMM EW P5 | Empowered workgroups use appropriate methods for making decisions on their commitments and methods of operation. | BAI | BAI01.08 | Plan projects. |
| | P-CMM | Building Workgroups and Culture | Empowered Workgroups (P-CMM L4) | ML4 | PCMM EW P5 | Empowered workgroups use appropriate methods for making decisions on their commitments and methods of operation. | BAI | BAI01.11 | Monitor and control projects. |
| | P-CMM | Building Workgroups and Culture | Empowered Workgroups (P-CMM L4) | ML4 | PCMM EW P6 | The organization’s work environment supports the development and performance of empowered workgroups. | DSS | DSS01.04 | Manage the environment. |
| | P-CMM | Building Workgroups and Culture | Empowered Workgroups (P-CMM L4) | ML4 | PCMM EW P6 | The organization’s work environment supports the development and performance of empowered workgroups. | DSS | DSS01.05 | Manage facilities. |
| | P-CMM | Building Workgroups and Culture | Empowered Workgroups (P-CMM L4) | ML4 | PCMM EW P7 | The organization’s workforce practices are tailored for use with empowered workgroups. | BAI | BAI01.08 | Plan projects. |
| | P-CMM | Building Workgroups and Culture | Empowered Workgroups (P-CMM L4) | ML4 | PCMM EW P7 | The organization’s workforce practices are tailored for use with empowered workgroups. | DSS | DSS01.01 | Perform operational procedures. |
| | P-CMM | Building Workgroups and Culture | Empowered Workgroups (P-CMM L4) | ML4 | PCMM EW P8 | Responsibility and authority for performing selected workforce activities is delegated to empowered workgroups. | BAI | BAI01.07 | Start up and initiate projects within a programme. |
| | P-CMM | Building Workgroups and Culture | Empowered Workgroups (P-CMM L4) | ML4 | PCMM EW P8 | Responsibility and authority for performing selected workforce activities is delegated to empowered workgroups. | BAI | BAI01.08 | Plan projects. |
| | P-CMM | Building Workgroups and Culture | Empowered Workgroups (P-CMM L4) | ML4 | PCMM EW P8 | Responsibility and authority for performing selected workforce activities is delegated to empowered workgroups. | BAI | BAI05.04 | Empower role players and identify short-term wins. |
| | P-CMM | Building Workgroups and Culture | Empowered Workgroups (P-CMM L4) | ML4 | PCMM EW P8 | Responsibility and authority for performing selected workforce activities is delegated to empowered workgroups. | BAI | BAI05.05 | Enable operation and use. |
| | P-CMM | Building Workgroups and Culture | Empowered Workgroups (P-CMM L4) | ML4 | PCMM EW P9 | Empowered workgroups tailor workforce activities delegated to them and plan for their adoption. | DSS | DSS01.01 | Perform operational procedures. |
| | P-CMM | Building Workgroups and Culture | Empowered Workgroups (P-CMM L4) | ML4 | PCMM EW P10 | Empowered workgroups perform the workforce activities delegated to them. | DSS | DSS01.01 | Perform operational procedures. |
| | P-CMM | Building Workgroups and Culture | Empowered Workgroups (P-CMM L4) | ML4 | PCMM EW P11 | Empowered workgroups participate in managing their performance. | BAI | BAI01.11 | Monitor and control projects. |
| | P-CMM | Building Workgroups and Culture | Empowered Workgroups (P-CMM L4) | ML4 | PCMM EW P11 | Empowered workgroups participate in managing their performance. | BAI | BAI01.12 | Manage project resources and work packages. |
| | P-CMM | Building Workgroups and Culture | Empowered Workgroups (P-CMM L4) | ML4 | PCMM EW P11 | Empowered workgroups participate in managing their performance. | DSS | DSS01.01 | Perform operational procedures. |
| | P-CMM | Building Workgroups and Culture | Empowered Workgroups (P-CMM L4) | ML4 | PCMM EW P11 | Empowered workgroups participate in managing their performance. | DSS | DSS01.03 | Monitor IT infrastructure. |
| | P-CMM | Building Workgroups and Culture | Empowered Workgroups (P-CMM L4) | ML4 | PCMM EW P11 | Empowered workgroups participate in managing their performance. | DSS | DSS01.04 | Manage the environment. |
| | P-CMM | Building Workgroups and Culture | Empowered Workgroups (P-CMM L4) | ML4 | PCMM EW P11 | Empowered workgroups participate in managing their performance. | DSS | DSS01.05 | Manage facilities. |
| | P-CMM | Building Workgroups and Culture | Empowered Workgroups (P-CMM L4) | ML4 | PCMM EW P12 | Adjustments to the compensation of members of empowered workgroups are based, in part, on issues related to workgroup performance. | MEA | MEA01.04 | Analyse and report performance. |
| | P-CMM | Building Workgroups and Culture | Competency Integration (P-CMM L4) | ML4 | PCMM CI P1 | Business activities involving dependencies among multiple workforce competencies are identified. | BAI | BAI01.01 | Maintain a standard approach for programme and project management. |
| | P-CMM | Building Workgroups and Culture | Competency Integration (P-CMM L4) | ML4 | PCMM CI P1 | Business activities involving dependencies among multiple workforce competencies are identified. | BAI | BAI01.04 | Develop and maintain the programme plan. |
| | P-CMM | Building Workgroups and Culture | Competency Integration (P-CMM L4) | ML4 | PCMM CI P1 | Business activities involving dependencies among multiple workforce competencies are identified. | BAI | BAI01.07 | Start up and initiate projects within a programme. |
| | P-CMM | Building Workgroups and Culture | Competency Integration (P-CMM L4) | ML4 | PCMM CI P1 | Business activities involving dependencies among multiple workforce competencies are identified. | BAI | BAI01.08 | Plan projects. |
| | P-CMM | Building Workgroups and Culture | Competency Integration (P-CMM L4) | ML4 | PCMM CI P2 | Dependencies and interfaces among multiple workforce competencies are analyzed to identify opportunities for integrating their competency-based processes. | APO | APO11.06 | Maintain continuous improvement. |
| | P-CMM | Building Workgroups and Culture | Competency Integration (P-CMM L4) | ML4 | PCMM CI P2 | Dependencies and interfaces among multiple workforce competencies are analyzed to identify opportunities for integrating their competency-based processes. | BAI | BAI01.01 | Maintain a standard approach for programme and project management. |
| | P-CMM | Building Workgroups and Culture | Competency Integration (P-CMM L4) | ML4 | PCMM CI P2 | Dependencies and interfaces among multiple workforce competencies are analyzed to identify opportunities for integrating their competency-based processes. | BAI | BAI01.04 | Develop and maintain the programme plan. |
| | P-CMM | Building Workgroups and Culture | Competency Integration (P-CMM L4) | ML4 | PCMM CI P2 | Dependencies and interfaces among multiple workforce competencies are analyzed to identify opportunities for integrating their competency-based processes. | BAI | BAI01.07 | Start up and initiate projects within a programme. |
| | P-CMM | Building Workgroups and Culture | Competency Integration (P-CMM L4) | ML4 | PCMM CI P2 | Dependencies and interfaces among multiple workforce competencies are analyzed to identify opportunities for integrating their competency-based processes. | BAI | BAI01.08 | Plan projects. |
| | P-CMM | Building Workgroups and Culture | Competency Integration (P-CMM L4) | ML4 | PCMM CI P3 | Integrated competency-based processes are defined and made available for use. | BAI | BAI01.01 | Maintain a standard approach for programme and project management. |
| | P-CMM | Building Workgroups and Culture | Competency Integration (P-CMM L4) | ML4 | PCMM CI P3 | Integrated competency-based processes are defined and made available for use. | BAI | BAI01.04 | Develop and maintain the programme plan. |
| | P-CMM | Building Workgroups and Culture | Competency Integration (P-CMM L4) | ML4 | PCMM CI P3 | Integrated competency-based processes are defined and made available for use. | BAI | BAI01.07 | Start up and initiate projects within a programme. |
| | P-CMM | Building Workgroups and Culture | Competency Integration (P-CMM L4) | ML4 | PCMM CI P3 | Integrated competency-based processes are defined and made available for use. | BAI | BAI01.08 | Plan projects. |
| | P-CMM | Building Workgroups and Culture | Competency Integration (P-CMM L4) | ML4 | PCMM CI P3 | Integrated competency-based processes are defined and made available for use. | DSS | DSS01.01 | Perform operational procedures. |
| | P-CMM | Building Workgroups and Culture | Competency Integration (P-CMM L4) | ML4 | PCMM CI P4 | Work is designed to incorporate integrated competency-based processes, where appropriate. | BAI | BAI01.01 | Maintain a standard approach for programme and project management. |
| | P-CMM | Building Workgroups and Culture | Competency Integration (P-CMM L4) | ML4 | PCMM CI P4 | Work is designed to incorporate integrated competency-based processes, where appropriate. | BAI | BAI01.04 | Develop and maintain the programme plan. |
| | P-CMM | Building Workgroups and Culture | Competency Integration (P-CMM L4) | ML4 | PCMM CI P4 | Work is designed to incorporate integrated competency-based processes, where appropriate. | BAI | BAI01.07 | Start up and initiate projects within a programme. |
| | P-CMM | Building Workgroups and Culture | Competency Integration (P-CMM L4) | ML4 | PCMM CI P4 | Work is designed to incorporate integrated competency-based processes, where appropriate. | BAI | BAI01.08 | Plan projects. |
| | P-CMM | Building Workgroups and Culture | Competency Integration (P-CMM L4) | ML4 | PCMM CI P4 | Work is designed to incorporate integrated competency-based processes, where appropriate. | DSS | DSS01.01 | Perform operational procedures. |
| | P-CMM | Building Workgroups and Culture | Competency Integration (P-CMM L4) | ML4 | PCMM CI P5 | Organizational structures support multidisciplinary work that integrates competency-based processes. | APO | APO01.01 | Define the organisational structure. |
| | P-CMM | Building Workgroups and Culture | Competency Integration (P-CMM L4) | ML4 | PCMM CI P5 | Organizational structures support multidisciplinary work that integrates competency-based processes. | APO | APO01.05 | Optimise the placement of the IT function. |
| | P-CMM | Building Workgroups and Culture | Competency Integration (P-CMM L4) | ML4 | PCMM CI P5 | Organizational structures support multidisciplinary work that integrates competency-based processes. | APO | APO03.02 | Define reference architecture. |
| | P-CMM | Building Workgroups and Culture | Competency Integration (P-CMM L4) | ML4 | PCMM CI P5 | Organizational structures support multidisciplinary work that integrates competency-based processes. | BAI | BAI05.02 | Form an effective implementation team. |
| | P-CMM | Building Workgroups and Culture | Competency Integration (P-CMM L4) | ML4 | PCMM CI P6 | Skills needed for performing integrated competency-based processes are developed. | APO | APO07.03 | Maintain the skills and competencies of personnel. |
| | P-CMM | Building Workgroups and Culture | Competency Integration (P-CMM L4) | ML4 | PCMM CI P7 | The work environment supports work by individuals or workgroups using integrated competency-based processes. | DSS | DSS01.04 | Manage the environment. |
| | P-CMM | Building Workgroups and Culture | Competency Integration (P-CMM L4) | ML4 | PCMM CI P7 | The work environment supports work by individuals or workgroups using integrated competency-based processes. | DSS | DSS01.05 | Manage facilities. |
| | P-CMM | Building Workgroups and Culture | Competency Integration (P-CMM L4) | ML4 | PCMM CI P8 | Workforce competency descriptions are revised to incorporate integrated competency-based processes. | APO | APO07.02 | Identify key IT personnel. |
| | P-CMM | Building Workgroups and Culture | Competency Integration (P-CMM L4) | ML4 | PCMM CI P8 | Workforce competency descriptions are revised to incorporate integrated competency-based processes. | APO | APO07.03 | Maintain the skills and competencies of personnel. |
| | P-CMM | Building Workgroups and Culture | Competency Integration (P-CMM L4) | ML4 | PCMM CI P8 | Workforce competency descriptions are revised to incorporate integrated competency-based processes. | DSS | DSS01.01 | Perform operational procedures. |
| | P-CMM | Building Workgroups and Culture | Competency Integration (P-CMM L4) | ML4 | PCMM CI P9 | Workforce practices and activities are defined and adjusted to support integrated competency-based activities. | APO | APO07.02 | Identify key IT personnel. |
| | P-CMM | Building Workgroups and Culture | Competency Integration (P-CMM L4) | ML4 | PCMM CI P9 | Workforce practices and activities are defined and adjusted to support integrated competency-based activities. | BAI | BAI01.08 | Plan projects. |
| | P-CMM | Building Workgroups and Culture | Competency Integration (P-CMM L4) | ML4 | PCMM CI P10 | Workgroups performing integrated competency-based processes tailor and use them for planning committed work. | DSS | DSS01.01 | Perform operational procedures. |
| | P-CMM | Building Workgroups and Culture | Competency Integration (P-CMM L4) | ML4 | PCMM CI P11 | Workgroups use integrated competency-based processes for work involving multiple workforce competencies. | APO | APO11.06 | Maintain continuous improvement. |
| | P-CMM | Building Workgroups and Culture | Competency Integration (P-CMM L4) | ML4 | PCMM CI P11 | Workgroups use integrated competency-based processes for work involving multiple workforce competencies. | DSS | DSS01.01 | Perform operational procedures. |
| | P-CMM | Building Workgroups and Culture | Competency Integration (P-CMM L4) | ML4 | PCMM CI P12 | The performance of integrated competency-based processes is evaluated to identify needed adjustments and updates. | APO | APO11.06 | Maintain continuous improvement. |
| | P-CMM | Motivating and Managing Performance | Work Environment (P-CMM L2) | ML2 | PCMM WE P1 | The physical environment and resources required to perform committed work are identified in each unit. | BAI | BAI01.08 | Plan projects. |
| | P-CMM | Motivating and Managing Performance | Work Environment (P-CMM L2) | ML2 | PCMM WE P1 | The physical environment and resources required to perform committed work are identified in each unit. | DSS | DSS01.05 | Manage facilities. |
| | P-CMM | Motivating and Managing Performance | Work Environment (P-CMM L2) | ML2 | PCMM WE P2 | The physical environment required to perform assigned work is provided. | DSS | DSS01.04 | Manage the environment. |
| | P-CMM | Motivating and Managing Performance | Work Environment (P-CMM L2) | ML2 | PCMM WE P2 | The physical environment required to perform assigned work is provided. | DSS | DSS01.05 | Manage facilities. |
| | P-CMM | Motivating and Managing Performance | Work Environment (P-CMM L2) | ML2 | PCMM WE P3 | Individual workspaces provide an adequate personal environment for performing assigned work responsibilities. | DSS | DSS01.04 | Manage the environment. |
| | P-CMM | Motivating and Managing Performance | Work Environment (P-CMM L2) | ML2 | PCMM WE P3 | Individual workspaces provide an adequate personal environment for performing assigned work responsibilities. | DSS | DSS01.05 | Manage facilities. |
| | P-CMM | Motivating and Managing Performance | Work Environment (P-CMM L2) | ML2 | PCMM WE P4 | The resources needed to accomplish committed work are made available in a timely manner. | DSS | DSS01.04 | Manage the environment. |
| | P-CMM | Motivating and Managing Performance | Work Environment (P-CMM L2) | ML2 | PCMM WE P4 | The resources needed to accomplish committed work are made available in a timely manner. | DSS | DSS01.05 | Manage facilities. |
| | P-CMM | Motivating and Managing Performance | Work Environment (P-CMM L2) | ML2 | PCMM WE P5 | Improvements are made to the work environment that improve work performance. | APO | APO11.06 | Maintain continuous improvement. |
| | P-CMM | Motivating and Managing Performance | Work Environment (P-CMM L2) | ML2 | PCMM WE P6 | Environmental factors that degrade or endanger the health or safety of the workforce are identified and corrected. | DSS | DSS01.04 | Manage the environment. |
| | P-CMM | Motivating and Managing Performance | Work Environment (P-CMM L2) | ML2 | PCMM WE P6 | Environmental factors that degrade or endanger the health or safety of the workforce are identified and corrected. | DSS | DSS01.05 | Manage facilities. |
| | P-CMM | Motivating and Managing Performance | Work Environment (P-CMM L2) | ML2 | PCMM WE P7 | Physical factors that degrade the effectiveness of the work environment are identified and addressed. | APO | APO11.06 | Maintain continuous improvement. |
| | P-CMM | Motivating and Managing Performance | Work Environment (P-CMM L2) | ML2 | PCMM WE P7 | Physical factors that degrade the effectiveness of the work environment are identified and addressed. | DSS | DSS01.04 | Manage the environment. |
| | P-CMM | Motivating and Managing Performance | Work Environment (P-CMM L2) | ML2 | PCMM WE P7 | Physical factors that degrade the effectiveness of the work environment are identified and addressed. | DSS | DSS01.05 | Manage facilities. |
| | P-CMM | Motivating and Managing Performance | Work Environment (P-CMM L2) | ML2 | PCMM WE P8 | Sources of frequent interruption or distraction that degrade the effectiveness of the work environment are identified and minimized. | APO | APO01.03 | Maintain the enablers of the management system. |
| | P-CMM | Motivating and Managing Performance | Work Environment (P-CMM L2) | ML2 | PCMM WE P8 | Sources of frequent interruption or distraction that degrade the effectiveness of the work environment are identified and minimized. | EDM | EDM01.02 | Direct the governance system. |
| | P-CMM | Motivating and Managing Performance | Work Environment (P-CMM L2) | ML2 | PCMM WE P8 | Sources of frequent interruption or distraction that degrade the effectiveness of the work environment are identified and minimized. | APO | APO11.06 | Maintain continuous improvement. |
| | P-CMM | Motivating and Managing Performance | Work Environment (P-CMM L2) | ML2 | PCMM WE P8 | Sources of frequent interruption or distraction that degrade the effectiveness of the work environment are identified and minimized. | DSS | DSS01.04 | Manage the environment. |
| | P-CMM | Motivating and Managing Performance | Work Environment (P-CMM L2) | ML2 | PCMM WE P8 | Sources of frequent interruption or distraction that degrade the effectiveness of the work environment are identified and minimized. | DSS | DSS01.05 | Manage facilities. |
| | P-CMM | Motivating and Managing Performance | Performance Management (P-CMM L2) | ML2 | PCMM PM P1 | Measurable performance objectives based on committed work are established for each unit. | EDM | EDM01.02 | Direct the governance system. |
| | P-CMM | Motivating and Managing Performance | Performance Management (P-CMM L2) | ML2 | PCMM PM P1 | Measurable performance objectives based on committed work are established for each unit. | APO | APO08.01 | Understand business expectations. |
| | P-CMM | Motivating and Managing Performance | Performance Management (P-CMM L2) | ML2 | PCMM PM P1 | Measurable performance objectives based on committed work are established for each unit. | BAI | BAI01.02 | Initiate a programme. |
| | P-CMM | Motivating and Managing Performance | Performance Management (P-CMM L2) | ML2 | PCMM PM P1 | Measurable performance objectives based on committed work are established for each unit. | BAI | BAI01.04 | Develop and maintain the programme plan. |
| | P-CMM | Motivating and Managing Performance | Performance Management (P-CMM L2) | ML2 | PCMM PM P1 | Measurable performance objectives based on committed work are established for each unit. | BAI | BAI01.07 | Start up and initiate projects within a programme. |
| | P-CMM | Motivating and Managing Performance | Performance Management (P-CMM L2) | ML2 | PCMM PM P1 | Measurable performance objectives based on committed work are established for each unit. | BAI | BAI01.08 | Plan projects. |
| | P-CMM | Motivating and Managing Performance | Performance Management (P-CMM L2) | ML2 | PCMM PM P2 | The unit’s performance objectives are periodically reviewed as business conditions or work commitments change, and, if necessary, they are revised. | BAI | BAI01.05 | Launch and execute the programme. |
| | P-CMM | Motivating and Managing Performance | Performance Management (P-CMM L2) | ML2 | PCMM PM P2 | The unit’s performance objectives are periodically reviewed as business conditions or work commitments change, and, if necessary, they are revised. | BAI | BAI01.06 | Monitor, control and report on the programme outcomes. |
| | P-CMM | Motivating and Managing Performance | Performance Management (P-CMM L2) | ML2 | PCMM PM P2 | The unit’s performance objectives are periodically reviewed as business conditions or work commitments change, and, if necessary, they are revised. | BAI | BAI01.09 | Manage programme and project quality. |
| | P-CMM | Motivating and Managing Performance | Performance Management (P-CMM L2) | ML2 | PCMM PM P2 | The unit’s performance objectives are periodically reviewed as business conditions or work commitments change, and, if necessary, they are revised. | BAI | BAI01.10 | Manage programme and project risk. |
| | P-CMM | Motivating and Managing Performance | Performance Management (P-CMM L2) | ML2 | PCMM PM P2 | The unit’s performance objectives are periodically reviewed as business conditions or work commitments change, and, if necessary, they are revised. | BAI | BAI01.11 | Monitor and control projects. |
| | P-CMM | Motivating and Managing Performance | Performance Management (P-CMM L2) | ML2 | PCMM PM P2 | The unit’s performance objectives are periodically reviewed as business conditions or work commitments change, and, if necessary, they are revised. | BAI | BAI01.12 | Manage project resources and work packages. |
| | P-CMM | Motivating and Managing Performance | Performance Management (P-CMM L2) | ML2 | PCMM PM P3 | Those accountable for the accomplishment of unit performance objectives track and manage unit performance. | BAI | BAI01.06 | Monitor, control and report on the programme outcomes. |
| | P-CMM | Motivating and Managing Performance | Performance Management (P-CMM L2) | ML2 | PCMM PM P3 | Those accountable for the accomplishment of unit performance objectives track and manage unit performance. | BAI | BAI01.11 | Monitor and control projects. |
| | P-CMM | Motivating and Managing Performance | Performance Management (P-CMM L2) | ML2 | PCMM PM P3 | Those accountable for the accomplishment of unit performance objectives track and manage unit performance. | BAI | BAI01.14 | Close a programme. |
| | P-CMM | Motivating and Managing Performance | Performance Management (P-CMM L2) | ML2 | PCMM PM P4 | Performance objectives based on committed work are documented for each individual on a periodic or event-driven basis. | APO | APO07.04 | Evaluate employee job performance. |
| | P-CMM | Motivating and Managing Performance | Performance Management (P-CMM L2) | ML2 | PCMM PM P5 | Performance objectives for each individual are reviewed on a periodic or event-driven basis, and, if necessary, they are revised. | APO | APO07.04 | Evaluate employee job performance. |
| | P-CMM | Motivating and Managing Performance | Performance Management (P-CMM L2) | ML2 | PCMM PM P6 | Those responsible for performance management activities maintain ongoing communication about the performance of committed work with those whose performance they manage. | APO | APO07.04 | Evaluate employee job performance. |
| | P-CMM | Motivating and Managing Performance | Performance Management (P-CMM L2) | ML2 | PCMM PM P7 | Those responsible for managing the performance of others maintain an awareness of accomplishments against performance objectives for each individual whose performance they manage. | APO | APO07.04 | Evaluate employee job performance. |
| | P-CMM | Motivating and Managing Performance | Performance Management (P-CMM L2) | ML2 | PCMM PM P8 | Potential improvements in process, tools, or resources, which could enhance an individual’s performance of committed work, are identified, and actions are taken to provide them. | APO | APO07.04 | Evaluate employee job performance. |
| | P-CMM | Motivating and Managing Performance | Performance Management (P-CMM L2) | ML2 | PCMM PM P9 | The accomplishments of individuals against their performance objectives are documented and discussed on a periodic or event-driven basis according to a documented procedure. | APO | APO07.04 | Evaluate employee job performance. |
| | P-CMM | Motivating and Managing Performance | Performance Management (P-CMM L2) | ML2 | PCMM PM P10 | Guidelines for recognizing or rewarding outstanding performance are developed and communicated. | APO | APO04.01 | Create an environment conducive to innovation. |
| | P-CMM | Motivating and Managing Performance | Performance Management (P-CMM L2) | ML2 | PCMM PM P11 | Recognition or rewards are made on an appropriate basis as events occur that justify special attention. | APO | APO04.01 | Create an environment conducive to innovation. |
| | P-CMM | Motivating and Managing Performance | Performance Management (P-CMM L2) | ML2 | PCMM PM P12 | If performance problems occur, they are discussed with the appropriate individual(s). | APO | APO07.04 | Evaluate employee job performance. |
| | P-CMM | Motivating and Managing Performance | Performance Management (P-CMM L2) | ML2 | PCMM PM P13 | Performance improvement plans are developed for resolving persistent performance problems according to a documented procedure. | APO | APO07.04 | Evaluate employee job performance. |
| | P-CMM | Motivating and Managing Performance | Performance Management (P-CMM L2) | ML2 | PCMM PM P14 | Progress against a documented performance improvement plan is periodically evaluated, discussed, and documented. | APO | APO07.04 | Evaluate employee job performance. |
| | P-CMM | Motivating and Managing Performance | Compensation (P-CMM L2) | ML2 | PCMM CP P1 | An organizational compensation strategy is developed. | EDM | EDM01.02 | Direct the governance system. |
| | P-CMM | Motivating and Managing Performance | Compensation (P-CMM L2) | ML2 | PCMM CP P2 | The organization’s compensation strategy is periodically reviewed to determine whether it needs to be revised. | EDM | EDM01.01 | Evaluate the governance system. |
| | P-CMM | Motivating and Managing Performance | Compensation (P-CMM L2) | ML2 | PCMM CP P3 | When appropriate, the workforce provides inputs for developing or revising components of the organization’s compensation strategy. | APO | APO07.04 | Evaluate employee job performance. |
| | P-CMM | Motivating and Managing Performance | Compensation (P-CMM L2) | ML2 | PCMM CP P4 | A documented compensation plan is prepared periodically for administering compensation activities needed to execute the compensation strategy. | APO | APO07.04 | Evaluate employee job performance. |
| | P-CMM | Motivating and Managing Performance | Compensation (P-CMM L2) | ML2 | PCMM CP P5 | The compensation plan is designed to maintain equity in administering the compensation strategy. | APO | APO07.04 | Evaluate employee job performance. |
| | P-CMM | Motivating and Managing Performance | Compensation (P-CMM L2) | ML2 | PCMM CP P6 | The organization’s compensation strategy is communicated to the workforce. | EDM | EDM01.02 | Direct the governance system. |
| | P-CMM | Motivating and Managing Performance | Compensation (P-CMM L2) | ML2 | PCMM CP P7 | Each individual’s compensation package is determined using a documented procedure that is consistent with the organization’s compensation policy, strategy, and plan. | APO | APO07.04 | Evaluate employee job performance. |
| | P-CMM | Motivating and Managing Performance | Compensation (P-CMM L2) | ML2 | PCMM CP P8 | Compensation adjustments are made based, in part, on each individual’s documented accomplishments against their performance objectives. | APO | APO07.04 | Evaluate employee job performance. |
| | P-CMM | Motivating and Managing Performance | Compensation (P-CMM L2) | ML2 | PCMM CP P9 | Decisions regarding an individual’s compensation package are communicated to the individual. | APO | APO07.04 | Evaluate employee job performance. |
| | P-CMM | Motivating and Managing Performance | Compensation (P-CMM L2) | ML2 | PCMM CP P10 | Responsible individuals periodically review compensation packages for those whose compensation they administer to ensure they are equitable and consistent with the organization’s compensation policy, strategy, and plan. | APO | APO07.04 | Evaluate employee job performance. |
| | P-CMM | Motivating and Managing Performance | Compensation (P-CMM L2) | ML2 | PCMM CP P11 | Action is taken to correct inequities in compensation or other deviations from the organization’s policy, strategy, and plan. | APO | APO07.04 | Evaluate employee job performance. |
| | P-CMM | Motivating and Managing Performance | Career Development (P-CMM L3) | ML3 | PCMM CD P1 | The organization defines graduated career opportunities to support growth in the workforce competencies required to perform its business activities. | APO | APO07.01 | Maintain adequate and appropriate staffing. |
| | P-CMM | Motivating and Managing Performance | Career Development (P-CMM L3) | ML3 | PCMM CD P2 | Career promotions are made in each area of graduated career opportunities based on documented criteria and procedures. | APO | APO07.01 | Maintain adequate and appropriate staffing. |
| | P-CMM | Motivating and Managing Performance | Career Development (P-CMM L3) | ML3 | PCMM CD P3 | Graduated career opportunities and promotion criteria are periodically reviewed and updated. | APO | APO07.01 | Maintain adequate and appropriate staffing. |
| | P-CMM | Motivating and Managing Performance | Career Development (P-CMM L3) | ML3 | PCMM CD P4 | Affected individuals periodically evaluate their capabilities in the workforce competencies relevant to their career objectives. | APO | APO07.04 | Evaluate employee job performance. |
| | P-CMM | Motivating and Managing Performance | Career Development (P-CMM L3) | ML3 | PCMM CD P5 | Affected individuals create and maintain a personal development plan to guide their training and career options. | APO | APO07.04 | Evaluate employee job performance. |
| | P-CMM | Motivating and Managing Performance | Career Development (P-CMM L3) | ML3 | PCMM CD P6 | Career options and development in the organization’s workforce competencies are discussed with affected individuals on a periodic or event-driven basis. | EDM | EDM01.02 | Direct the governance system. |
| | P-CMM | Motivating and Managing Performance | Career Development (P-CMM L3) | ML3 | PCMM CD P6 | Career options and development in the organization’s workforce competencies are discussed with affected individuals on a periodic or event-driven basis. | APO | APO07.04 | Evaluate employee job performance. |
| | P-CMM | Motivating and Managing Performance | Career Development (P-CMM L3) | ML3 | PCMM CD P7 | Affected individuals pursue training and development opportunities that enhance their career options and capabilities in the organization’s workforce competencies. | APO | APO07.03 | Maintain the skills and competencies of personnel. |
| | P-CMM | Motivating and Managing Performance | Career Development (P-CMM L3) | ML3 | PCMM CD P7 | Affected individuals pursue training and development opportunities that enhance their career options and capabilities in the organization’s workforce competencies. | APO | APO07.04 | Evaluate employee job performance. |
| | P-CMM | Motivating and Managing Performance | Career Development (P-CMM L3) | ML3 | PCMM CD P8 | Individual development activities are tracked against personal development plans. | APO | APO07.04 | Evaluate employee job performance. |
| | P-CMM | Motivating and Managing Performance | Competency Based Practices (P-CMM L3) | ML3 | PCMM CBP P1 | Recruiting activities are planned and executed to satisfy the organization’s requirements for workforce competencies. | APO | APO07.01 | Maintain adequate and appropriate staffing. |
| | P-CMM | Motivating and Managing Performance | Competency Based Practices (P-CMM L3) | ML3 | PCMM CBP P1 | Recruiting activities are planned and executed to satisfy the organization’s requirements for workforce competencies. | APO | APO07.02 | Identify key IT personnel. |
| | P-CMM | Motivating and Managing Performance | Competency Based Practices (P-CMM L3) | ML3 | PCMM CBP P1 | Recruiting activities are planned and executed to satisfy the organization’s requirements for workforce competencies. | APO | APO07.05 | Plan and track the usage of IT and business human resources. |
| | P-CMM | Motivating and Managing Performance | Competency Based Practices (P-CMM L3) | ML3 | PCMM CBP P2 | Selection processes are enhanced to evaluate each candidate’s potential for contributing to organizational and unit objectives for capability in workforce competencies. | APO | APO07.04 | Evaluate employee job performance. |
| | P-CMM | Motivating and Managing Performance | Competency Based Practices (P-CMM L3) | ML3 | PCMM CBP P3 | Staffing decisions are made, in part, to achieve the competency development objectives of the organization and the career objectives of qualified candidates. | APO | APO07.01 | Maintain adequate and appropriate staffing. |
| | P-CMM | Motivating and Managing Performance | Competency Based Practices (P-CMM L3) | ML3 | PCMM CBP P4 | Transition activities provide orientation to workforce competencies. | APO | APO07.04 | Evaluate employee job performance. |
| | P-CMM | Motivating and Managing Performance | Competency Based Practices (P-CMM L3) | ML3 | PCMM CBP P5 | Work assignments are designed, in part, to enhance personal and career development objectives. | APO | APO07.03 | Maintain the skills and competencies of personnel. |
| | P-CMM | Motivating and Managing Performance | Competency Based Practices (P-CMM L3) | ML3 | PCMM CBP P5 | Work assignments are designed, in part, to enhance personal and career development objectives. | APO | APO07.04 | Evaluate employee job performance. |
| | P-CMM | Motivating and Managing Performance | Competency Based Practices (P-CMM L3) | ML3 | PCMM CBP P5 | Work assignments are designed, in part, to enhance personal and career development objectives. | APO | APO07.05 | Plan and track the usage of IT and business human resources. |
| | P-CMM | Motivating and Managing Performance | Competency Based Practices (P-CMM L3) | ML3 | PCMM CBP P6 | Each unit documents performance objectives for developing workforce competencies. | APO | APO07.03 | Maintain the skills and competencies of personnel. |
| | P-CMM | Motivating and Managing Performance | Competency Based Practices (P-CMM L3) | ML3 | PCMM CBP P6 | Each unit documents performance objectives for developing workforce competencies. | APO | APO07.04 | Evaluate employee job performance. |
| | P-CMM | Motivating and Managing Performance | Competency Based Practices (P-CMM L3) | ML3 | PCMM CBP P6 | Each unit documents performance objectives for developing workforce competencies. | APO | APO07.05 | Plan and track the usage of IT and business human resources. |
| | P-CMM | Motivating and Managing Performance | Competency Based Practices (P-CMM L3) | ML3 | PCMM CBP P6 | Each unit documents performance objectives for developing workforce competencies. | APO | APO07.06 | Manage contract staff. |
| | P-CMM | Motivating and Managing Performance | Competency Based Practices (P-CMM L3) | ML3 | PCMM CBP P7 | Each individual documents performance objectives for developing additional capability in the organization’s workforce competencies. | APO | APO07.03 | Maintain the skills and competencies of personnel. |
| | P-CMM | Motivating and Managing Performance | Competency Based Practices (P-CMM L3) | ML3 | PCMM CBP P7 | Each individual documents performance objectives for developing additional capability in the organization’s workforce competencies. | APO | APO07.04 | Evaluate employee job performance. |
| | P-CMM | Motivating and Managing Performance | Competency Based Practices (P-CMM L3) | ML3 | PCMM CBP P7 | Each individual documents performance objectives for developing additional capability in the organization’s workforce competencies. | APO | APO07.05 | Plan and track the usage of IT and business human resources. |
| | P-CMM | Motivating and Managing Performance | Competency Based Practices (P-CMM L3) | ML3 | PCMM CBP P7 | Each individual documents performance objectives for developing additional capability in the organization’s workforce competencies. | APO | APO07.06 | Manage contract staff. |
| | P-CMM | Motivating and Managing Performance | Competency Based Practices (P-CMM L3) | ML3 | PCMM CBP P8 | Ongoing discussions of work performance include feedback on an individual’s development and application of relevant workforce competencies. | APO | APO07.04 | Evaluate employee job performance. |
| | P-CMM | Motivating and Managing Performance | Competency Based Practices (P-CMM L3) | ML3 | PCMM CBP P9 | Each individual’s performance is assessed, in part, against the objectives of his or her personal development plan. | APO | APO07.04 | Evaluate employee job performance. |
| | P-CMM | Motivating and Managing Performance | Competency Based Practices (P-CMM L3) | ML3 | PCMM CBP P10 | The compensation strategy is established and maintained, in part, to increase the organization’s capability in its workforce competencies. | APO | APO07.04 | Evaluate employee job performance. |
| | P-CMM | Motivating and Managing Performance | Competency Based Practices (P-CMM L3) | ML3 | PCMM CBP P10 | The compensation strategy is established and maintained, in part, to increase the organization’s capability in its workforce competencies. | BAI | BAI05.04 | Empower role players and identify short-term wins. |
| | P-CMM | Motivating and Managing Performance | Competency Based Practices (P-CMM L3) | ML3 | PCMM CBP P11 | Compensation practices are defined to support capability objectives within each workforce competency. | APO | APO07.04 | Evaluate employee job performance. |
| | P-CMM | Motivating and Managing Performance | Competency Based Practices (P-CMM L3) | ML3 | PCMM CBP P12 | Adjustments to compensation are partly determined by each individual’s development and application of relevant workforce competencies. | APO | APO04.01 | Create an environment conducive to innovation. |
| | P-CMM | Motivating and Managing Performance | Competency Based Practices (P-CMM L3) | ML3 | PCMM CBP P12 | Adjustments to compensation are partly determined by each individual’s development and application of relevant workforce competencies. | BAI | BAI05.04 | Empower role players and identify short-term wins. |
| | P-CMM | Motivating and Managing Performance | Competency Based Practices (P-CMM L3) | ML3 | PCMM CBP P13 | Recognition and rewards for developing or applying workforce competencies are provided, when appropriate, at the individual, workgroup, or unit levels. | APO | APO07.04 | Evaluate employee job performance. |
| | P-CMM | Motivating and Managing Performance | Competency Based Practices (P-CMM L3) | ML3 | PCMM CBP P13 | Recognition and rewards for developing or applying workforce competencies are provided, when appropriate, at the individual, workgroup, or unit levels. | BAI | BAI05.04 | Empower role players and identify short-term wins. |
| | P-CMM | Motivating and Managing Performance | Competency Based Practices (P-CMM L3) | ML3 | PCMM CBP P14 | As the definition or requirements of its workforce competencies change, the organization re-evaluates its workforce policies and practices and adjusts them, as needed. | EDM | EDM01.02 | Direct the governance system. |
| | P-CMM | Motivating and Managing Performance | Competency Based Practices (P-CMM L3) | ML3 | PCMM CBP P14 | As the definition or requirements of its workforce competencies change, the organization re-evaluates its workforce policies and practices and adjusts them, as needed. | APO | APO07.01 | Maintain adequate and appropriate staffing. |
| | P-CMM | Motivating and Managing Performance | Quantitative Performance Management (P-CMM L4) | ML4 | PCMM QPM P1 | The quantitative performance objectives required to achieve organizational business objectives are defined. | EDM | EDM02.01 | Evaluate value optimisation. |
| | P-CMM | Motivating and Managing Performance | Quantitative Performance Management (P-CMM L4) | ML4 | PCMM QPM P2 | Each unit establishes measurable performance objectives whose achievement most contributes to organizational business objectives. | BAI | BAI01.07 | Start up and initiate projects within a programme. |
| | P-CMM | Motivating and Managing Performance | Quantitative Performance Management (P-CMM L4) | ML4 | PCMM QPM P3 | Individuals and workgroups establish measurable performance objectives for competency-based processes that most contribute to their achieving unit performance objectives. | BAI | BAI01.07 | Start up and initiate projects within a programme. |
| | P-CMM | Motivating and Managing Performance | Quantitative Performance Management (P-CMM L4) | ML4 | PCMM QPM P3 | Individuals and workgroups establish measurable performance objectives for competency-based processes that most contribute to their achieving unit performance objectives. | BAI | BAI01.08 | Plan projects. |
| | P-CMM | Motivating and Managing Performance | Quantitative Performance Management (P-CMM L4) | ML4 | PCMM QPM P4 | Individuals and workgroups plan their committed work using process performance baselines for competency-based processes. | APO | APO01.07 | Manage continual improvement of processes. |
| | P-CMM | Motivating and Managing Performance | Quantitative Performance Management (P-CMM L4) | ML4 | PCMM QPM P5 | Individuals and workgroups define quantitative methods for managing the competency-based processes that most contribute to achieving their performance objectives. | APO | APO01.07 | Manage continual improvement of processes. |
| | P-CMM | Motivating and Managing Performance | Quantitative Performance Management (P-CMM L4) | ML4 | PCMM QPM P6 | Individuals and workgroups quantitatively manage the performance of the competency-based processes that most contribute to achieving their performance objectives. | APO | APO01.07 | Manage continual improvement of processes. |
| | P-CMM | Motivating and Managing Performance | Quantitative Performance Management (P-CMM L4) | ML4 | PCMM QPM P7 | Individuals or workgroups take corrective actions when the performance of their competency-based processes differs from the quantitative results required to achieve their performance objectives. | APO | APO01.07 | Manage continual improvement of processes. |
| | P-CMM | Motivating and Managing Performance | Quantitative Performance Management (P-CMM L4) | ML4 | PCMM QPM P8 | Quantitative records of individual and workgroup performance are retained. | APO | APO01.07 | Manage continual improvement of processes. |
| | P-CMM | Motivating and Managing Performance | Quantitative Performance Management (P-CMM L4) | ML4 | PCMM QPM P9 | Where appropriate, quantitative performance results are used in performing workforce practices and activities. | APO | APO01.07 | Manage continual improvement of processes. |
| | P-CMM | Motivating and Managing Performance | Organizational Performance Alignment (P-CMM L5) | ML5 | PCMM OPA P1 | Workgroups continuously improve the alignment of performance among individuals and across the workgroup. | APO | APO01.07 | Manage continual improvement of processes. |
| | P-CMM | Motivating and Managing Performance | Organizational Performance Alignment (P-CMM L5) | ML5 | PCMM OPA P2 | Units align performance among individuals, workgroups, and other entities within the unit. | APO | APO01.07 | Manage continual improvement of processes. |
| | P-CMM | Motivating and Managing Performance | Organizational Performance Alignment (P-CMM L5) | ML5 | PCMM OPA P3 | The organization aligns performance across units and with the organization’s business objectives. | APO | APO01.07 | Manage continual improvement of processes. |
| | P-CMM | Motivating and Managing Performance | Organizational Performance Alignment (P-CMM L5) | ML5 | PCMM OPA P4 | The impact of the organization’s workforce practices and activities on aligning performance is understood quantitatively. | APO | APO01.07 | Manage continual improvement of processes. |
| | P-CMM | Motivating and Managing Performance | Organizational Performance Alignment (P-CMM L5) | ML5 | PCMM OPA P5 | The impact of workforce practices and activities on performance alignment is managed quantitatively. | APO | APO01.07 | Manage continual improvement of processes. |
| | P-CMM | Motivating and Managing Performance | Organizational Performance Alignment (P-CMM L5) | ML5 | PCMM OPA P6 | Evaluations of the impact of workforce practices and activities on performance alignment are used in performing other business and workforce activities. | APO | APO01.07 | Manage continual improvement of processes. |
| | P-CMM | Shaping the Workforce | Staffing (P-CMM L2) | ML2 | PCMM S P1 | Responsible individuals plan and coordinate the staffing activities of their units in accordance with documented policies and procedures. | APO | APO07.01 | Maintain adequate and appropriate staffing. |
| | P-CMM | Shaping the Workforce | Staffing (P-CMM L2) | ML2 | PCMM S P1 | Responsible individuals plan and coordinate the staffing activities of their units in accordance with documented policies and procedures. | APO | APO07.02 | Identify key IT personnel. |
| | P-CMM | Shaping the Workforce | Staffing (P-CMM L2) | ML2 | PCMM S P2 | Each unit analyzes its proposed work to determine the effort and skills required. | APO | APO07.01 | Maintain adequate and appropriate staffing. |
| | P-CMM | Shaping the Workforce | Staffing (P-CMM L2) | ML2 | PCMM S P2 | Each unit analyzes its proposed work to determine the effort and skills required. | APO | APO07.02 | Identify key IT personnel. |
| | P-CMM | Shaping the Workforce | Staffing (P-CMM L2) | ML2 | PCMM S P2 | Each unit analyzes its proposed work to determine the effort and skills required. | BAI | BAI01.07 | Start up and initiate projects within a programme. |
| | P-CMM | Shaping the Workforce | Staffing (P-CMM L2) | ML2 | PCMM S P2 | Each unit analyzes its proposed work to determine the effort and skills required. | BAI | BAI01.08 | Plan projects. |
| | P-CMM | Shaping the Workforce | Staffing (P-CMM L2) | ML2 | PCMM S P3 | Individuals and workgroups participate in making commitments for work they will be accountable for performing. | BAI | BAI01.08 | Plan projects. |
| | P-CMM | Shaping the Workforce | Staffing (P-CMM L2) | ML2 | PCMM S P4 | Each unit documents work commitments that balance its workload with available staff and other required resources. | BAI | BAI01.08 | Plan projects. |
| | P-CMM | Shaping the Workforce | Staffing (P-CMM L2) | ML2 | PCMM S P5 | Individual work assignments are managed to balance committed work among individuals and units. | BAI | BAI01.08 | Plan projects. |
| | P-CMM | Shaping the Workforce | Staffing (P-CMM L2) | ML2 | PCMM S P5 | Individual work assignments are managed to balance committed work among individuals and units. | DSS | DSS01.01 | Perform operational procedures. |
| | P-CMM | Shaping the Workforce | Staffing (P-CMM L2) | ML2 | PCMM S P6 | Position openings within a unit are analyzed, documented, and approved. | APO | APO07.05 | Plan and track the usage of IT and business human resources. |
| | P-CMM | Shaping the Workforce | Staffing (P-CMM L2) | ML2 | PCMM S P6 | Position openings within a unit are analyzed, documented, and approved. | BAI | BAI01.12 | Manage project resources and work packages. |
| | P-CMM | Shaping the Workforce | Staffing (P-CMM L2) | ML2 | PCMM S P7 | Position openings within the organization are widely communicated. | APO | APO07.05 | Plan and track the usage of IT and business human resources. |
| | P-CMM | Shaping the Workforce | Staffing (P-CMM L2) | ML2 | PCMM S P8 | Units with open positions recruit for qualified individuals. | APO | APO07.05 | Plan and track the usage of IT and business human resources. |
| | P-CMM | Shaping the Workforce | Staffing (P-CMM L2) | ML2 | PCMM S P9 | External recruiting activities by the organization are planned and coordinated with unit requirements. | APO | APO07.01 | Maintain adequate and appropriate staffing. |
| | P-CMM | Shaping the Workforce | Staffing (P-CMM L2) | ML2 | PCMM S P9 | External recruiting activities by the organization are planned and coordinated with unit requirements. | APO | APO07.01 | Maintain adequate and appropriate staffing. |
| | P-CMM | Shaping the Workforce | Staffing (P-CMM L2) | ML2 | PCMM S P9 | External recruiting activities by the organization are planned and coordinated with unit requirements. | BAI | BAI01.08 | Plan projects. |
| | P-CMM | Shaping the Workforce | Staffing (P-CMM L2) | ML2 | PCMM S P10 | A selection process and appropriate selection criteria are defined for each open position. | APO | APO07.01 | Maintain adequate and appropriate staffing. |
| | P-CMM | Shaping the Workforce | Staffing (P-CMM L2) | ML2 | PCMM S P11 | Each unit, in conjunction with its human resources function, conducts a selection process for each position it intends to fill. | APO | APO07.01 | Maintain adequate and appropriate staffing. |
| | P-CMM | Shaping the Workforce | Staffing (P-CMM L2) | ML2 | PCMM S P11 | Each unit, in conjunction with its human resources function, conducts a selection process for each position it intends to fill. | APO | APO07.06 | Manage contract staff. |
| | P-CMM | Shaping the Workforce | Staffing (P-CMM L2) | ML2 | PCMM S P12 | Positions are offered to the candidate whose skills and other qualifications best fit the open position. | APO | APO07.01 | Maintain adequate and appropriate staffing. |
| | P-CMM | Shaping the Workforce | Staffing (P-CMM L2) | ML2 | PCMM S P13 | The organization acts in a timely manner to attract the selected candidate. | APO | APO07.01 | Maintain adequate and appropriate staffing. |
| | P-CMM | Shaping the Workforce | Staffing (P-CMM L2) | ML2 | PCMM S P14 | The selected candidate is transitioned into the new position. | APO | APO07.01 | Maintain adequate and appropriate staffing. |
| | P-CMM | Shaping the Workforce | Staffing (P-CMM L2) | ML2 | PCMM S P15 | Representative members of a unit participate in its staffing activities. | APO | APO07.01 | Maintain adequate and appropriate staffing. |
| | P-CMM | Shaping the Workforce | Staffing (P-CMM L2) | ML2 | PCMM S P16 | Workforce reduction and other outplacement activities, when required, are conducted according to the organization’s policies and procedures. | APO | APO07.01 | Maintain adequate and appropriate staffing. |
| | P-CMM | Shaping the Workforce | Staffing (P-CMM L2) | ML2 | PCMM S P17 | Discharges for unsatisfactory performance or other valid reasons are conducted according to the organization’s policies and procedures. | APO | APO07.02 | Identify key IT personnel. |
| | P-CMM | Shaping the Workforce | Staffing (P-CMM L2) | ML2 | PCMM S P18 | Causes of voluntary resignation from the organization are identified and addressed. | APO | APO07.02 | Identify key IT personnel. |
| | P-CMM | Shaping the Workforce | Workforce Planning (P-CMM L3) | ML3 | PCMM WP P1 | The current and strategic workforce needs of the organization are documented. | APO | APO01.01 | Define the organisational structure. |
| | P-CMM | Shaping the Workforce | Workforce Planning (P-CMM L3) | ML3 | PCMM WP P1 | The current and strategic workforce needs of the organization are documented. | APO | APO01.02 | Establish roles and responsibilities. |
| | P-CMM | Shaping the Workforce | Workforce Planning (P-CMM L3) | ML3 | PCMM WP P1 | The current and strategic workforce needs of the organization are documented. | APO | APO01.04 | Communicate management objectives and direction. |
| | P-CMM | Shaping the Workforce | Workforce Planning (P-CMM L3) | ML3 | PCMM WP P1 | The current and strategic workforce needs of the organization are documented. | APO | APO07.01 | Maintain adequate and appropriate staffing. |
| | P-CMM | Shaping the Workforce | Workforce Planning (P-CMM L3) | ML3 | PCMM WP P1 | The current and strategic workforce needs of the organization are documented. | APO | APO07.02 | Identify key IT personnel. |
| | P-CMM | Shaping the Workforce | Workforce Planning (P-CMM L3) | ML3 | PCMM WP P1 | The current and strategic workforce needs of the organization are documented. | APO | APO07.05 | Plan and track the usage of IT and business human resources. |
| | P-CMM | Shaping the Workforce | Workforce Planning (P-CMM L3) | ML3 | PCMM WP P2 | Measurable objectives are established for developing the organization’s capability in each of its selected workforce competencies. | APO | APO07.01 | Maintain adequate and appropriate staffing. |
| | P-CMM | Shaping the Workforce | Workforce Planning (P-CMM L3) | ML3 | PCMM WP P3 | A competency development plan is produced for each of the organization’s selected workforce competencies. | APO | APO07.03 | Maintain the skills and competencies of personnel. |
| | P-CMM | Shaping the Workforce | Workforce Planning (P-CMM L3) | ML3 | PCMM WP P4 | Competency development plans are reviewed and revised on a periodic and event-driven basis. | APO | APO07.03 | Maintain the skills and competencies of personnel. |
| | P-CMM | Shaping the Workforce | Workforce Planning (P-CMM L3) | ML3 | PCMM WP P4 | Competency development plans are reviewed and revised on a periodic and event-driven basis. | APO | APO07.04 | Evaluate employee job performance. |
| | P-CMM | Shaping the Workforce | Workforce Planning (P-CMM L3) | ML3 | PCMM WP P5 | The organization establishes and maintains a strategic workforce plan to guide its workforce practices and activities. | EDM | EDM01.02 | Direct the governance system. |
| | P-CMM | Shaping the Workforce | Workforce Planning (P-CMM L3) | ML3 | PCMM WP P6 | Units plan workforce activities to satisfy current and strategic competency needs. | BAI | BAI01.07 | Start up and initiate projects within a programme. |
| | P-CMM | Shaping the Workforce | Workforce Planning (P-CMM L3) | ML3 | PCMM WP P6 | Units plan workforce activities to satisfy current and strategic competency needs. | BAI | BAI01.08 | Plan projects. |
| | P-CMM | Shaping the Workforce | Workforce Planning (P-CMM L3) | ML3 | PCMM WP P7 | Units review and revise plans for workforce activities on a periodic and event driven basis. | BAI | BAI01.06 | Monitor, control and report on the programme outcomes. |
| | P-CMM | Shaping the Workforce | Workforce Planning (P-CMM L3) | ML3 | PCMM WP P7 | Units review and revise plans for workforce activities on a periodic and event driven basis. | BAI | BAI01.09 | Manage programme and project quality. |
| | P-CMM | Shaping the Workforce | Workforce Planning (P-CMM L3) | ML3 | PCMM WP P7 | Units review and revise plans for workforce activities on a periodic and event driven basis. | BAI | BAI01.10 | Manage programme and project risk. |
| | P-CMM | Shaping the Workforce | Workforce Planning (P-CMM L3) | ML3 | PCMM WP P7 | Units review and revise plans for workforce activities on a periodic and event driven basis. | BAI | BAI01.11 | Monitor and control projects. |
| | P-CMM | Shaping the Workforce | Workforce Planning (P-CMM L3) | ML3 | PCMM WP P8 | The organization develops succession plans for its key positions. | APO | APO07.02 | Identify key IT personnel. |
| | P-CMM | Shaping the Workforce | Workforce Planning (P-CMM L3) | ML3 | PCMM WP P9 | The organization’s performance in meeting the objectives of its strategic workforce plan is tracked. | BAI | BAI01.11 | Monitor and control projects. |
| | P-CMM | Shaping the Workforce | Workforce Planning (P-CMM L3) | ML3 | PCMM WP P10 | Progress in meeting the objectives of the competency development plan for each of the organization’s workforce competencies is tracked. | BAI | BAI01.11 | Monitor and control projects. |
| | P-CMM | Shaping the Workforce | Workforce Planning (P-CMM L3) | ML3 | PCMM WP P11 | Each unit’s performance in conducting its planned workforce activities is tracked. | BAI | BAI01.11 | Monitor and control projects. |
| | P-CMM | Shaping the Workforce | Organizational Capability Management (P-CMM L4) | ML4 | PCMM OCM P1 | The organization identifies the workforce competencies that are critical to its business strategies and objectives. | APO | APO07.01 | Maintain adequate and appropriate staffing. |
| | P-CMM | Shaping the Workforce | Organizational Capability Management (P-CMM L4) | ML4 | PCMM OCM P1 | The organization identifies the workforce competencies that are critical to its business strategies and objectives. | APO | APO07.02 | Identify key IT personnel. |
| | P-CMM | Shaping the Workforce | Organizational Capability Management (P-CMM L4) | ML4 | PCMM OCM P1 | The organization identifies the workforce competencies that are critical to its business strategies and objectives. | APO | APO07.03 | Maintain the skills and competencies of personnel. |
| | P-CMM | Shaping the Workforce | Organizational Capability Management (P-CMM L4) | ML4 | PCMM OCM P2 | The organization quantifies its capability in each of its critical workforce competencies. | APO | APO07.05 | Plan and track the usage of IT and business human resources. |
| | P-CMM | Shaping the Workforce | Organizational Capability Management (P-CMM L4) | ML4 | PCMM OCM P3 | The organization’s capability in each of its critical workforce competencies is managed quantitatively. | APO | APO07.05 | Plan and track the usage of IT and business human resources. |
| | P-CMM | Shaping the Workforce | Organizational Capability Management (P-CMM L4) | ML4 | PCMM OCM P4 | Measurable objectives for contributing to capability growth in critical workforce competencies are established for workforce practices and activities. | APO | APO07.03 | Maintain the skills and competencies of personnel. |
| | P-CMM | Shaping the Workforce | Organizational Capability Management (P-CMM L4) | ML4 | PCMM OCM P5 | The organization quantitatively evaluates the impacts of workforce practices and activities on capability in each of its critical workforce competencies. | APO | APO01.03 | Maintain the enablers of the management system. |
| | P-CMM | Shaping the Workforce | Organizational Capability Management (P-CMM L4) | ML4 | PCMM OCM P6 | The impacts of workforce practices and activities on the organization’s capability in each of its critical workforce competencies are managed quantitatively. | APO | APO01.03 | Maintain the enablers of the management system. |
| | P-CMM | Shaping the Workforce | Organizational Capability Management (P-CMM L4) | ML4 | PCMM OCM P7 | Process performance baselines are developed and maintained for critical competency-based processes. | APO | APO01.07 | Manage continual improvement of processes. |
| | P-CMM | Shaping the Workforce | Organizational Capability Management (P-CMM L4) | ML4 | PCMM OCM P8 | The capability of critical competency-based processes is managed quantitatively. | APO | APO07.03 | Maintain the skills and competencies of personnel. |
| | P-CMM | Shaping the Workforce | Organizational Capability Management (P-CMM L4) | ML4 | PCMM OCM P9 | The organization uses its capability data and process performance baselines in developing quantitative models of performance. | APO | APO01.07 | Manage continual improvement of processes. |
| | P-CMM | Shaping the Workforce | Organizational Capability Management (P-CMM L4) | ML4 | PCMM OCM P10 | The impact of workforce practices and activities on the capability and performance of competency-based processes is evaluated and managed quantitatively. | APO | APO01.07 | Manage continual improvement of processes. |
| | P-CMM | Shaping the Workforce | Organizational Capability Management (P-CMM L4) | ML4 | PCMM OCM P11 | Evaluations of the impact of workforce practices and activities on the capability and performance of competency-based processes are used in performing other business and workforce activities, as appropriate. | APO | APO01.07 | Manage continual improvement of processes. |
| | P-CMM | Shaping the Workforce | Continuous Workforce Innovation (P-CMM L5) | ML5 | PCMM CWI P1 | The organization establishes a framework for continuously improving its workforce practices and activities. | APO | APO07.03 | Maintain the skills and competencies of personnel. |
| | P-CMM | Shaping the Workforce | Continuous Workforce Innovation (P-CMM L5) | ML5 | PCMM CWI P2 | Individuals and workgroups are empowered to continuously improve their performance of workforce activities. | APO | APO04.01 | Create an environment conducive to innovation. |
| | P-CMM | Shaping the Workforce | Continuous Workforce Innovation (P-CMM L5) | ML5 | PCMM CWI P2 | Individuals and workgroups are empowered to continuously improve their performance of workforce activities. | APO | APO04.02 | Maintain an understanding of the enterprise environment. |
| | P-CMM | Shaping the Workforce | Continuous Workforce Innovation (P-CMM L5) | ML5 | PCMM CWI P2 | Individuals and workgroups are empowered to continuously improve their performance of workforce activities. | APO | APO04.03 | Monitor and scan the technology environment. |
| | P-CMM | Shaping the Workforce | Continuous Workforce Innovation (P-CMM L5) | ML5 | PCMM CWI P2 | Individuals and workgroups are empowered to continuously improve their performance of workforce activities. | APO | APO04.04 | Assess the potential of emerging technologies and innovation ideas. |
| | P-CMM | Shaping the Workforce | Continuous Workforce Innovation (P-CMM L5) | ML5 | PCMM CWI P2 | Individuals and workgroups are empowered to continuously improve their performance of workforce activities. | APO | APO04.05 | Recommend appropriate further initiatives. |
| | P-CMM | Shaping the Workforce | Continuous Workforce Innovation (P-CMM L5) | ML5 | PCMM CWI P3 | A continuous improvement program is established to encourage individuals and workgroups to propose improvements to workforce practices and activities. | APO | APO04.02 | Maintain an understanding of the enterprise environment. |
| | P-CMM | Shaping the Workforce | Continuous Workforce Innovation (P-CMM L5) | ML5 | PCMM CWI P3 | A continuous improvement program is established to encourage individuals and workgroups to propose improvements to workforce practices and activities. | APO | APO04.03 | Monitor and scan the technology environment. |
| | P-CMM | Shaping the Workforce | Continuous Workforce Innovation (P-CMM L5) | ML5 | PCMM CWI P3 | A continuous improvement program is established to encourage individuals and workgroups to propose improvements to workforce practices and activities. | APO | APO04.04 | Assess the potential of emerging technologies and innovation ideas. |
| | P-CMM | Shaping the Workforce | Continuous Workforce Innovation (P-CMM L5) | ML5 | PCMM CWI P3 | A continuous improvement program is established to encourage individuals and workgroups to propose improvements to workforce practices and activities. | APO | APO04.05 | Recommend appropriate further initiatives. |
| | P-CMM | Shaping the Workforce | Continuous Workforce Innovation (P-CMM L5) | ML5 | PCMM CWI P4 | Workforce opinions about their working conditions are periodically evaluated to identify areas that would most benefit from innovative or improved practices. | APO | APO04.05 | Recommend appropriate further initiatives. |
| | P-CMM | Shaping the Workforce | Continuous Workforce Innovation (P-CMM L5) | ML5 | PCMM CWI P4 | Workforce opinions about their working conditions are periodically evaluated to identify areas that would most benefit from innovative or improved practices. | APO | APO04.06 | Monitor the implementation and use of innovation. |
| | P-CMM | Shaping the Workforce | Continuous Workforce Innovation (P-CMM L5) | ML5 | PCMM CWI P5 | Data regarding the impact of the organization’s workforce practices and activities are analyzed to identify areas that would most benefit from innovative or improved practices. | APO | APO04.06 | Monitor the implementation and use of innovation. |
| | P-CMM | Shaping the Workforce | Continuous Workforce Innovation (P-CMM L5) | ML5 | PCMM CWI P6 | Quantitative objectives are established for improving the impact of workforce practices and activities. | APO | APO01.07 | Manage continual improvement of processes. |
| | P-CMM | Shaping the Workforce | Continuous Workforce Innovation (P-CMM L5) | ML5 | PCMM CWI P7 | The organization continuously investigates innovative workforce practices and technologies. | APO | APO04.02 | Maintain an understanding of the enterprise environment. |
| | P-CMM | Shaping the Workforce | Continuous Workforce Innovation (P-CMM L5) | ML5 | PCMM CWI P7 | The organization continuously investigates innovative workforce practices and technologies. | APO | APO04.03 | Monitor and scan the technology environment. |
| | P-CMM | Shaping the Workforce | Continuous Workforce Innovation (P-CMM L5) | ML5 | PCMM CWI P7 | The organization continuously investigates innovative workforce practices and technologies. | APO | APO04.04 | Assess the potential of emerging technologies and innovation ideas. |
| | P-CMM | Shaping the Workforce | Continuous Workforce Innovation (P-CMM L5) | ML5 | PCMM CWI P8 | Innovative and improved workforce practices and technologies are evaluated and selected for implementation. | APO | APO04.05 | Recommend appropriate further initiatives. |
| | P-CMM | Shaping the Workforce | Continuous Workforce Innovation (P-CMM L5) | ML5 | PCMM CWI P9 | When appropriate, innovative or improved workforce practices or technologies are evaluated in trials to evaluate their benefits and most effective methods for implementation. | APO | APO04.06 | Monitor the implementation and use of innovation. |
| | P-CMM | Shaping the Workforce | Continuous Workforce Innovation (P-CMM L5) | ML5 | PCMM CWI P10 | The deployment of innovative or improved workforce practices or technologies is planned and prepared. | APO | APO04.06 | Monitor the implementation and use of innovation. |
| | P-CMM | Shaping the Workforce | Continuous Workforce Innovation (P-CMM L5) | ML5 | PCMM CWI P11 | Innovative or improved workforce practices and technologies are implemented according to their deployment plans. | APO | APO04.06 | Monitor the implementation and use of innovation. |
| | P-CMM | Shaping the Workforce | Continuous Workforce Innovation (P-CMM L5) | ML5 | PCMM CWI P12 | The effectiveness and benefits of innovative or improved workforce practices and technologies are evaluated quantitatively. | APO | APO04.05 | Recommend appropriate further initiatives. |
| | P-CMM | Shaping the Workforce | Continuous Workforce Innovation (P-CMM L5) | ML5 | PCMM CWI P12 | The effectiveness and benefits of innovative or improved workforce practices and technologies are evaluated quantitatively. | APO | APO04.06 | Monitor the implementation and use of innovation. |
| | P-CMM | Shaping the Workforce | Continuous Workforce Innovation (P-CMM L5) | ML5 | PCMM CWI P13 | The status and results of the organization’s Continuous Workforce Innovation activities are periodically reviewed and communicated across the organization. | APO | APO04.05 | Recommend appropriate further initiatives. |
| | | | | | | Not covered | APO | APO02.06 | Communicate the IT strategy and direction. |
| | | | | | | Not covered | APO | APO03.04 | Define architecture implementation. |
| | | | | | | Not covered | APO | APO03.05 | Provide enterprise architecture services. |
| | | | | | | Not covered | APO | APO05.01 | Establish the target investment mix. |
| | | | | | | Not covered | APO | APO05.02 | Determine the availability and sources of funds. |
| | | | | | | Not covered | APO | APO05.03 | Evaluate and select programmes to fund. |
| | | | | | | Not covered | APO | APO05.05 | Maintain portfolios. |
| | | | | | | Not covered | APO | APO06.02 | Prioritise resource allocation. |
| | | | | | | Not covered | APO | APO13.01 | Establish and maintain an ISMS. |
| | | | | | | Not covered | APO | APO13.02 | Define and manage an information security risk treatment plan. |
| | | | | | | Not covered | APO | APO13.03 | Monitor and review the ISMS. |
| | | | | | | Not covered | BAI | BAI05.01 | Establish the desire to change. |
| | | | | | | Not covered | BAI | BAI09.01 | Identify and record current assets. |
| | | | | | | Not covered | BAI | BAI09.03 | Manage the asset life cycle. |
| | | | | | | Not covered | BAI | BAI09.05 | Manage licences. |
| | | | | | | Not covered | DSS | DSS05.01 | Protect against malware. |
| | | | | | | Not covered | DSS | DSS05.02 | Manage network and connectivity security. |
| | | | | | | Not covered | DSS | DSS05.03 | Manage endpoint security. |
| | | | | | | Not covered | DSS | DSS05.04 | Manage user identity and logical access. |
| | | | | | | Not covered | DSS | DSS05.05 | Manage physical access to IT assets. |
| | | | | | | Not covered | DSS | DSS05.06 | Manage sensitive documents and output devices. |
| | | | | | | Not covered | DSS | DSS05.07 | Monitor the infrastructure for security-related events. |
| | | | | | | Not covered | DSS | DSS06.01 | Align control activities embedded in business processes with enterprise objectives. |
| | | | | | | Not covered | DSS | DSS06.02 | Control the processing of information. |
| | | | | | | Not covered | DSS | DSS06.04 | Manage errors and exceptions. |
| | | | | | | Not covered | DSS | DSS06.05 | Ensure traceability of information events and accountabilities. |
| | | | | | | Not covered | DSS | DSS06.06 | Secure information assets. |
| | | | | | | Not covered | MEA | MEA02.02 | Review business process controls effectiveness. |
| | | | | | | Not covered | MEA | MEA02.04 | Identify and report control deficiencies. |
| | | | | | | Not covered | MEA | MEA02.05 | Ensure that assurance providers are independent and qualified. |
| | | | | | | Not covered | MEA | MEA02.06 | Plan assurance initiatives. |
| | | | | | | Not covered | MEA | MEA02.07 | Scope assurance initiatives. |
| | | | | | | Not covered | MEA | MEA02.08 | Execute assurance initiatives. |
| | | | | | | Not covered | MEA | MEA03.01 | Identify external compliance requirements. |
| | | | | | | Not covered | MEA | MEA03.02 | Optimise response to external requirements. |
| | | | | | | Not covered | MEA | MEA03.03 | Confirm external compliance. |
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CMMI-COBIT-5-Practices-Pathway-Tool_res_eng_0117.xlsx
