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The purpose of the report is the prepare the adoption policy for the cloud, analyze the growth trends, address security, performance as well as compliance, developing the cloud vendor as well as governance strategy, impact analysis as well as developing the existing strategy. The cloud-ready application is IaaS, SaaS, and PaaS and the provider of these services is AWS. Cloud computing services positively influence the performance of the company and decrease the cost. So the company needs to focus on cloud computing. The service-level agreement will include that the service provider will give the maintenance service to all company departments. Furthermore, the positive impact of cloud computing is that it secure collaboration, faster communication, decreases software costs, accessibility as well as unlimited scalability. For an exit strategy, BallotOnline needs to merge with other similar organizations because it helps to increase the efficiency of both the company. In the vendor strategy, the company needs to increase the communication with the vendor to build a strong relationship.

Cloud computing refers to the delivery of the services related to computing that include databases, software, intelligence, servers, networking, storage, as well as analytics over the cloud to provide flexible resources, scale economies as well as more flexible resources. The main advantage of cloud computing is that it will increase performance, improve services as well as lower cost (Almajalid, 2017). Furthermore, it exposes the organizations and individuals to threats that include unauthorized access, data theft, or loss, as well as other threats. The cloud adopting policy makes sure that the services of cloud will not be utilized without the knowledge of CIO's or IT Manager. Employees must not access the accounts of cloud service as well as invade into the agreements of cloud service for alteration, exchange, or storing of organization-related connectivity or organization-owned information without the approval of the CIO or IT Manager (Attaran & Woods, 2019). It is important to secure the confidentiality and integrity of BallotOnline information as well as corporate network security. The IT policy will apply to every worker in every department of BallotOnline Corporation, with no exceptions. The IT policy covers all exogenous cloud services such as Infrastructure-as-a-Service (IaaS), document storage, cloud-based email, Platform-as-a-Service (PaaS), Software-as-a-Service (SaaS), and so on. However, personal accounts on cloud services are not permitted.

The cloud ready applications are (SaaS) Software-as-a-service, (PaaS) Platform-as-a-Service, (FaaS) Function-as-a-Service, (IaaS) Infrastructure-as-a-Service. Server of on-premises to the environment of cloud provider’s and from the cloud of public to the environment of private cloud (Mohammed & Zebaree, 2021).

The IT policy for Cloud computing is that while using the service of cloud computing for the work, the worker/employees should formally permit by the CIO and IT manager of the BallotOnline. Without the approval of the IT manager, it cannot be used (Wilczyński & Kołodziej, 2020). The Manager of IT will also certify that privacy, security as well as other requirements of IT management will be properly addressed by the vendors of cloud computing because that will help decrease the error. Secondly, when the cloud service needs the users to accept the terms then these types of agreements should be approved as well as reviewed by the CIO and IT manager (Knud Brandis, Dzombeta, Colomo-Palacios, & Stantchev, 2019). There is the cause that source service can negatively influence the security of BallotOnline company, so, it is important for to IT manager to approved and reviewed such agreements to protect the company from theft, data loss, and unauthorized access of the company networks. Thirdly, Employees of the BallotOnline should take caution while downloading or opening the attachments of email sent to the third unknown party because these attachments may contain viruses as well as malware that can degrade or damage the computer network or system of the BallotOnline. Fourthly, the workers of BallotOnline should not share their log-in information with other co-workers. For the sake of business continuity, the department of IT will maintain a confidential file detailing the account details. Fifth, all the regulations, as well as laws regulating the management of confidential information, company financial information as well as any other information collected or owned by the BallotOnline, must be followed when using the services (Dobkin, 2018). Sixthly, the CIO or IT manager of BallotOnline will decide whether the data may not or may be stored or backed up to the system of Cloud computing. Furthermore, personal accounts cannot be utilized by the user for storing their personal information, exchange, or manipulation of BallotOnline-owned data or BallotOnline-related communications. The BallotOnline will also have the right and authority to audit the networks as well as the computer system to make sure the employees of the company are complying with their policy (Widjaja, Chen, Sukoco, & Ha, 2019). Moreover, workers using the network systems and computers of BallotOnline should respect the personal rights as well as privacy of other workers at the organization.

The BallotOnline historical growth elements are users, network switches, data storage as well as servers. In the year 2012/13, the total number of users are one hundred and fifty thousand, the servers are seventy-five, the network switched are four, and the data storage capacity was 200TB. In the year 2013/14, the data storage increase to 400TB, network switched increased to 8, servers increased to one-fifty, and the total number of users increased to two hundred and fifty thousand. In the 2014/15 years, the total number of users increases by "four hundred thousand," servers increased by "two-fifty," network switches increased to fifteen, and data storage improved by "four fifty." In the 2015/16 year, the storage increased to 1PB; servers switched to 18, servers to 550, and users to seven-fifty thousand (Linthicum, 2017). Furthermore, historical growth trends show that data storage improved to 2.5PB, the total number of users to one million and five hundred thousand as well as servers to 1,100.

On the other hand, as per recommendation, the growth of the project will increase by ten percent every year. So in the 2017/16 year, the user will increase by 10 percent, and the total user would be one million and six-fifty thousand. The data storage capacity will increase up to 2.75 PB, and the servers will increase up to 1,210, and the network switches will increase up to 33. In the next year, the server will be 1331, network switched would be 36.6, users would be "1, 815, 000," and the storage would be 3.025 PB. In the third year, the network switches will increase to 40.26, storage will increase to 3.3275PB, the user will increase to 1,996,500, and the servers will increase to 1464.1. In the fourth year, the storage would be 3.66025PB; network switches would be 44.286; servers would be 1610.51, and users would be 2,196,150. In the fifth year, servers would be 1771.561; storage would be 4.026275PB, users would be 2,415,765, and network switched would be 48.7146. As the user, storage, network switches increase leads to the growth and revenue of the company.

A service-level agreement refers to a performance bond negotiated between the client and provider of cloud services. It is also known as an external-service agreement. There are three different levels in the service-level agreement, and those are customer-based, multilevel, and service-based SLA. The cloud service provider is AWS, and it is responsible for maintenance services to all departments of the organization. There are many ways through which a company can get benefit from the cloud and those that it improves the company's IT security and increase the margins & competitiveness (Badshah, Ghani, Shamshirband, Aceto, & Pescapè, 2020). Through cloud computing, the company can improve security without spending a huge amount of capital. The cloud-ready items are IaaS, document storage, cloud-based email, PaaS, FaaS, and SaaS. IaaS is a type of cloud service that provides basic connection, compute as well as storage infrastructure to customers over the online platform. SaaS refers to the method of delivering the software-as-a-service via the internet. Rather than maintaining and installing software, simply accessible through the internet is also an option (Nayyar, 2019). It helps the company to free itself from complex hardware and software management. PaaS offers a computing platform such as a computer language implementation environment, web browser, database server, and so on. When a company uses the cloud services such as PaaS, IaaS, SaaS, then it improves the efficiency and productivity of the business without losing the important information and sacrificing the budget.

There are several data security and privacy issues in PaaS, IaaS as well as SaaS. The IaaS security issues are misconfiguration, Data encryption is disabled, and Cloud accounts that are not legitimate. The first security issue is a misconfiguration. When cloud server is setting up, IT staffers don't configure their security standards or authentication, leaving the sensitive information to unauthorized access. Therefore, it is important to double-check the security setting in other to save the company data. The second issue is that data encryption is disabled. Data is vulnerable to theft as well as illegal users if it is not encrypted (Ahmed & Zakariae, 2018). Encryption is critical for information in motion when data is migrated between cloud-based resources as well as on-premises and between the applications of the cloud. Companies can have utilized their passwords or those that are provided by the provider of the service. The third risk is that cloud accounts that are not legitimate. Unwarranted utilization of Cloud computing services is not only happening with SaaS but also with IaaS. This issue occurs when the worker wishes to utilize a resource or application that is not provided by the employer as well as end up utilizing the provider of the cloud without information from the IT department (Henry & ALI, 2017). More security issues in IaaS and those are; Cloud workloads, as well as accounts, are being formed without the knowledge of IT, Inadequate regulate over who has access to sensitive information, Malicious actor steals data stored on cloud technology, a scarcity of personnel with the necessary skills to protect cloud infrastructure, Inadequate visibility on what information is stored in the cloud, Lack of ability to protect malicious data breaches or mishandling, and Inconsistency in security controls across multi-cloud as well as on-premises environments (Saxena & Dave, 2020). The security issues in SaaS are as follows; Inadequate transparency into what information is contained within cloud computing, Security breaches from a cloud service by malware, Inadequate regulation over who has access to sensitive information, Lack of ability to track information as it travels to as well as from database systems, Cloud applications that are configured from outside IT accessibility, a scarcity of personnel with the necessary skills to control cloud security features, Advanced risks as well as attacks on the cloud-based providers, and Incapability to comply with regulatory requirements. Since most key security accountability designs leave information as well as access as the primary responsibility of SaaS consumers (Sen & Tiwari, 2017). It is the responsibility of every company to recognize what information the company placed on the server, who can access the information as well as what degree of security they have implemented. Moreover, as the PaaS is premised on the concept of exchanging information, security issues are typically focused on the data that cybercriminals can acquire during a security breach. There is the case that additional security concerns may arise if the cybercriminals change configurations as well as gain unapproved access. Furthermore, if the PaaS platform's self-service entitlements and security controls are not properly configured, they may create a threat.

Cloud vendor strategy enables the company to build a strong long-term relationship with the service providers, which strengthens both parties. The cloud vendor strategy should be constructed to give a win-win situation for both parties. Therefore, the main vendor of BallotOnline is Amazon-web-services (AWS) that provide a mixture of PaaS, SaaS, and IaaS services (Sharma, Nigam, & Sharma, 2020). The company needs to build a strong relationship with the vendor because it plays a vital role in increasing the efficiency of the company. In the cloud vendor strategy, the company needs to be loyal to the vendor; however, it should also receive bidding from other competitors because there may be the case that the current vendor defaults which can negatively influence the company efficiency. So, having other competitors helps the company on saving their time as well as data. Furthermore, the company needs to build a strong long-term relationship with the vendor because it will save company costs and leads to other benefits that include preferential treatment and trust. The cloud governance strategy will involve cost management, security as well as resource usage. The board of the company needs to make a policy that notifies the workers to safeguard the system from different security threats. When the cloud system is saved from security threats, then that positively influences the performance of the company (Al-Ruithe & Benkhelifa, 2017). Furthermore, the company needs to ensure that the cloud service that the company is using is cost-efficient or not. Because every company claims that its service is cost-efficient, but the company is responsible for building a policy through which it can evaluate the service is cost-efficient or not.

Cloud computing has a positive impact on the business because it faster communication, secure collaboration, decrease software costs, unlimited scalability as well as accessibility. Firstly, it increases the speed of the communication. The technology of the cloud provides enhanced as well as affordable business communications. Faster communication along with more alternatives can enhance the transition to a distributed network that is becoming incredibly common for several businesses. Cloud service providers are taking advantage of this pattern by providing reliable as well as cost-effective Internet protocol links, allowing supervisors to share information with employees around the world in several different ways (Alshouiliy & Agrawal, 2021). Since the cloud enhances dependability and speed, workers can easily work using smartphones as well as tablets without losing the data. Conference calls with staff members are rapidly getting increasingly standard practice. The new communication model includes built-in call parking, forwarding, blocking, screening, caller ID, free calling service between the employees, and so on. On-screen as well as video communication are not getting commonplace for many companies of all sizes. The second positive impact of cloud computing is that it secures collaboration. Business software, like other software, undergoes the cycle of upgrading for security fixes, additional features as well as infrequent bug fixing. Computing places a burden for improvement on the provider of cloud software that can aid in the efficiency of technical support (Langmead & Nellore, 2018). Collaboration is indeed a crucial component of several companies, as well as cloud technology can provide quick, convenient, as well as reliable collaboration for group members all over the world. Any team member can obtain data in the server at every moment for evaluation, updates, or suggestions. Moreover, numerous individuals can obtain the very same document or task at the very same time, allowing collaboration more reliable as well as quick. The third positive impact of cloud computing on the business is increasing accessibility. Computing can give convenient access to information, project work, as well as important company technology from any part of the globe with a high-speed internet connection. Experts no longer need to handle a full range of office software as well as related software in a computer or laptop with them. They can, however, utilize any device that has a search engine (Lakshmisri, 2019). If a laptop or computer is stolen or fails, experts can continue working as quickly as they obtain a replacement device. Since the software is already stored in the "cloud," the company did not have to worry about configuring and replacing the stolen or lost application software. Cloud clouding also decreases software costs because the company does not require purchasing different software applications. After all, applications of cloud computing are free and do not require any capital. Another positive impact of cloud computing is its unlimited scalability. Unlimited scalability would be the primary advantage of cloud services because it allows the user to scale resources up or down depending on the requirement of the company. Firms do not require being concerned about future expectations because they can conveniently obtain additional information at any time. Furthermore, if a company expands, the cloud can easily scale to meet consumer demands (Brataas, Herbst, Ivansek, & Polutnik, 2017).

The exit strategy is a strategy put in place by company owners, shareholders, merchants, or private investors to restructure their rank in an investment property whether certain conditions are met. An exit strategy describes how a shareholder intends to exit a particular investment. Agreement terminations in cloud computing can arise for several causes. Due diligence necessitates companies to develop an exit strategy for what occurs if a service provider of the cloud does not perform as expected. An exit strategy should specify the steps that must be taken to dispose of the company's information (Karkošková, 2018). Every organization that is using the cloud system needs the cloud exit strategy because when it will make sure that the service can be replicated or replaced by the company efficiently & effectively, without any disruption. As the company is using IaaS, PaaS, SaaS, so the company is required to make a plan to replace these technologies. The IaaS is the software that the company uses through a third party. When the vendor is involved in any situation, then the company needs an exit strategy to over company with the default situation. This company needs to find another vendor that provides the company IaaS software in the case of default and also increases the efficiency of the company. Because when the company already takes the necessary measurement, then it can save the company from data default. The company needs to transfer the data to other software, so the company needs to ensure the security process.

The second technology that the company is using is SaaS which includes networking, virtualization, and storage services (Daim, Bukhari, & Bakry, 2021). For SaaS technology as the company needs Google Apps and Salesforce. Furthermore, the third cloud technology that BallotOnline is utilizing is "PaaS." PaaS is the software and hardware tools that are available via the internet. Windows Azure is the PaaS software that is used by the company. For the existing strategy, the company needs to apply a merger and acquisition strategy. This means BallotOnline will merge with other similar organizations. Merging with a similar company that provides all the cloud computing service leads to a win-win situation because merging saves many resources for both the company and helps them increase the efficiency and growth of the company.

Escalation refers to the request that is made by the customers. The escalation service resources of BallotOnline are Multi-vendor support, compatibility guide, StorageCare service, StorNext Licensing, and Customer service portal.

The Escalation Contacts:

North America: 1-732-495-5300

Asia Pacific: +604-9587-3010

EMEA: +804-8267-8484

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