need 3 hours
Click it BEFORE You Hang it
New workflow to increase compliance with IV end-time documentation and reimbursement
Kick-Off Meeting Agenda
Project Overview
Introduction of the team and responsibilities
Q & A
| Situation: | Lack of documentation of IV completion (end-time) lead to huge financial loss in Observation Patients |
| Background: | Observation patient treatments are paid by the hour and itemized. If the IV fluid is not “completed” in chart, it’s not charged to the patient. |
| Assessment: | Nurse do not have consider that documentation an essential part of patient care. Doing it at discharge was too time consuming. Thus, large number of IV end-times were not documented. |
| Recommendation: | New workflow to hang IV fluids: Click on the IV fluid icon before starting the medication administration process. Pull up last bag hung to complete it first. Avoid batch charting No question on actual amount of IV infused |
Project Overview -- SBAR
Welcome
SBAR is a format nurses address issues and pass on information
This meeting is to kickoff the project which would improve documentation of IV end-time and reimbursement.
This meeting will also introduce the members of the team and their role and responsibilities.
This benefits of this project are:
introduce a new workflow which would save nursing time;
improve documentation accuracy would increase reimbursement.
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Roles and Responsibilities
Sponsor:
Teresa S. -- Director of Observation Unit
Project Manager:
Claudia Warner – organize and promote the project, educate nurses daily
Project team:
Melissa C (Unit Manager) provide authority and legitimacy for the project
Ben W. (Charge nurse) help educate nurses during mini meetings daily
Nicole C. (Charge nurse) help educate nurses during mini meetings daily
Xiao S. (Charge nurse) help educate nurses during mini meetings daily
Q & A
With the approval from the Director of Observation Unit Claudia will role out the project with posters and in-person training daily.
The unit Manager and Charge nurses would help promote the project and education nurses during the mini meetings before each shift daily for a week.
All the team members will monitor and use Metrix to evaluate the success of the project.
The success of the project would be increase in documentation of IV end-times and reimbursement
Questions and Answers
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Reference:
Neumeyer, A. (2020, February). The Ultimate Guide to Project Kick-Off Meetings. Retrieved from https://www.tacticalprojectmanager.com/project-kickoff-meeting/