help with resume and cover letter

Claudia Rangel

1235 Jacaranda Dr. El Centro, CA 92243 | 760-554-9990 | [email protected]

Objective

To utilize my skills, previous experience, and enthusiasm to assist and support individuals and families struggling with a variety of mental health needs.

Education

2015 – University of Phoenix (currently enrolled to obtain my Masters of Science in Counseling/Marriage, Family and Child Therapy). Graduate 12/04/2019

2014 – University of Phoenix - Bachelor of Science in Criminal Justice Administration with a Concentration in Management.

2010 – Imperial Valley College - Associates Degree Science in Administration of Justice.

2008 – Lumbleau Real Estate Online Course - Real Estate Certificate.

1992 – Holtville High School - High School Diploma.

Qualifications

Bachelor’s degree with at least 3 year of experience in homeless populations, clinical and behavioral health settings, LGBT community, juvenile system, foster care system and the HIV/AIDS fields. •Bilingual, English/Spanish •Strong leadership and facilitation skills • Basic knowledge of Microsoft Office and data entry • Excellent supervisory ability, Case Management experience •Flexibility and being able to adapt quickly to meet deadlines •Ability to work with groups, independently and unsupervised • Current CPR/First Aide certification.

Experience

Foundation in Recovery, El Centro, CA

February 2019- Present, MFT Practicum Student

Registered with the Board of Behavioral Sciences, AAMFT Student# AR87466

Clinical experience including DSM V diagnosis, treatment planning, crisis intervention, CPS reporting and provide services in both Spanish and English.

Counseled clients with drug, alcohol, problems.

Being sensitive to clients with developmental delays, physical and mental limitation and drug and alcohol dependencies.

Completing assessments, developing treatment plans and related documentation, analyze the needs of clients and recommend appropriate resources and referrals

Assist in development and facilitation of workshops and service programs, Adheres to company standards of Code of Conduct and Ethics, Excellent organization skills, and time management Strong written and verbal communication skills, Comply with operating policies and procedures.

Ability to motivate and encourage others, Ability to demonstrate patience and empathy, Ability to work independently and collaboratively with others.

Imperial Valley College, Imperial CA

January 2019 – Present, IVC Student Health Center-Mental Health Program (Volunteer)

Responsible for completing screenings, intakes, community referrals, case management, follow-ups, crisis intervention, treatment planning and documentation.

Outreach including health fairs, power-point group presentations and present information to classrooms.

Work with clients from diverse backgrounds, minority cultures, and low-income status.

Maintain the confidentiality of confidential information, including but not limited to student and/or employee records that I may utilize or have access to during my volunteer assignment.

Clinicas de Salud del Pueblo, Brawley, CA

2014 – 2017, HIV Case Management, Patient Care Coordinator, Community Health Worker

HIV Case Management and Administrative procedures such as maintaining confidentiality, be patient with clients and circumstances, and respect cultural, social and racial differences.

Coordinated and drove my car to transport homeless patients, HIV patients, veteran’s, clinic patients to necessary appointments that will help facilitate quickly getting them into housing, social services assistant, doctor's appointments, WIC appointment and, food distribution agencies..

Made referrals to our community agencies and providers for support or additional services.

Counseling clients in risk reduction behaviors, sexual health, drug and alcohol issues, contraception and birth control was also required.

Provided on-going monitoring of each client and their situation to ensure quality of care including follow up and reassessment of each client to determine the appropriateness of services, correct level of care and continued need for services.

Acme Temporary Service, El Centro, CA

2013 – 2014, Clerical & Administrative Support

Handle administrative matters including managing calendars, screening calls, planning meetings, recording minutes from all meetings, composing documents, making travel arrangements, and organizing offices for efficiency

Maintained the reception area clean and professional in its appearance. Assisted in duties to help meet business needs.

Interacted professionally with staff and maintain the highest level of confidentiality.

County-Wide Mortgage, Calexico, CA

2003 – 2008, Mortgage Loan Officer/Broker Assistant

Schedule and coordinate meetings, appointments, travel arrangements for brokers or employees, prepare agendas for meetings and work schedules.

Ability to handle stressful situations calmly and courteously at all times to meet deadlines and company needs.

Analyzed applicants' financial status, credit, and property evaluations to determine the feasibility of granting loans. Met with loan processor and broker for final approval.

Monthly meetings to obtain knowledge of new types of mortgage loans, financial services, and products to better meet customers' needs.

Multitasked, using sound judgment, and decision-making skills, prioritizing, hiring of personnel, and assisting brokers with his duties.

Calexico Neighborhood House, Calexico, CA

2001 – 2003, Project Coordinator/Case Manager

Coordinated activities with state, regional and local organizations to deliver similar health-related programs and outreach projects in our community for the homeless, low-income families, migrant workers, and referrals to our agency.

Assisted clients in accessing community resources and assisted them with finding affordable, safe and stable housing. Organized and provided financial assistance through state funded grant to families once they found housing.

Experienced in communication and interpersonal skills and the ability to maintain confidentiality.

Assisted the Project Manager with budgets, project schedules, and financial reports. Being the contact with Vendors/ Subcontractors. Reviewing contracts, agreements, setting meeting for project reviews.

Performed day-to-day administrative tasks such as processing paperwork and maintaining information files up to date.

Volunteer Time

Imperial Valley College – Student Health Center

LGBT Center

California Department of Public Health – California Medical Monitoring Project

C.A.S.A

Juvenile Hall Detention Center

San Diego and Imperial Valley Burn Institute

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