OE Discussion Post + Replies

From time to time, organizations consider it important to analyze themselves. It is necessary to find out from the people who work in the organization what they think. This questionnaire will help the organization that you work to analyze itself.

Directions: DO NOT put your name anywhere on this questionnaire. Please answer all the forty questions. Be open and honest for each of the forty statements, circle only one number to indicate your thinking.

Agree Strongly-1, Agree-2, Agree Slightly-3, Neutral-4, Disagree Slightly-5, Disagree-6, Disagree Strongly-7

1. The goals of this organization are clearly stated. 1    2    3    4    5    6    7

2. The division of labor of this organization is flexible. 1    2    3    4    5    6    7

3. My immediate supervisor is supportive of my efforts. 1    2    3    4    5    6    7

4. My relationship with my supervisor is a harmonious one. 1    2    3    4    5    6    7

5. My job offers me the opportunity to grow as a person. 1    2    3    4    5    6    7

6. This organization encourages family values. 1    2    3    4    5    6    7

7. My immediate supervisor has ideas that are helpful to my group and me. 1    2    3    4    5    6    7

8. This organization is not resistant to change. 1    2    3    4    5    6    7

9. I am personally in agreement with the stated goals of my work unit. 1    2    3    4    5    6    7

10. The division of labor of this organization is conducive to reaching its goals. 1    2    3    4    5    6    7

11. The leadership norms of this organization help its progress. 1    2    3    4    5    6    7

12. This organization hosts a number of family events which spouses and children can attend. 1    2    3    4    5    6    7

13. I can always talk with someone at work if I have a work-related problem. 1    2    3    4    5    6    7

14. The pay scale and benefits of this organization treat each employee equitably. 1    2    3    4    5    6    7

15. I have the information that I need to do a good job. 1    2    3    4    5    6    7

16. This organization is not introducing enough new policies and procedures. 1    2    3    4    5    6    7

17. I understand the purpose/mission of this organization. 1    2    3    4    5    6    7

18. The benefits program provides for personal and maternity leave. 1    2    3    4    5    6    7

19. The manner in which work tasks are divided is a logical one. 1    2    3    4    5    6    7

20. This organization’s leadership efforts result in the organization’s fulfillment of its purposes. 1    2    3    4    5    6    7

21. My relationships with members of my work group are friendly as well as professional. 1    2    3    4    5    6    7

22. The opportunity for promotion exists in this organization. 1    2    3    4    5    6    7

23. This organization has adequate mechanisms for binding itself together. 1    2    3    4    5    6    7

24. The organization provides for day-care. 1    2    3    4    5    6    7

25. This organization favors change. 1    2    3    4    5    6    7

26. The employees understand the priorities of this organization. 1    2    3    4    5    6    7

27. The structure of my work unit is well designed. 1    2    3    4    5    6    7

28. It is clear to me whenever my boss is attempting to guide my work efforts. 1    2    3    4    5    6    7

29. I have established the relationships that I need to do my job properly. 1    2    3    4    5    6    7

30. The salary that I receive is commensurate with the job/work that I perform. 1    2    3    4    5    6    7

31. Occasionally I like to change things about my job. 1    2    3    4    5    6    7

32. I desire more input in deciding my work-unit goals. 1    2    3    4    5    6    7

33. The division of labor of this organization helps its efforts to reach its goals. 1    2    3    4   5    6    7

34. This organization is open to accommodating varying family situations by permitting flextime or leaves of absence. 1    2    3    4    5    6    7

35. I understand my boss’s efforts to influence me and the other members of the work unit. 1    2    3    4    5    6    7

36. All tasks to be accomplished are associated with incentives. 1    2    3    4    5    6    7

37. There is no evidence of unresolved conflict in this organization. 1    2    3    4    5    6    7

38. This organization’s planning and control efforts are helpful to its growth and development. 1    2    3    4    5    6    7

39. This organization has the ability to change. 1    2    3    4    5    6    7

40. Other work units are helpful to my work. 1    2    3    4    5    6    7

Organizational Diagnosis Scoring Sheet

Instructions: Transfer the numbers you circled on the questionnaire to the blanks below, add each column, and divide each sum by five. This will give you comparable scores for each of the eight areas.

  Purposes      Rewards      Structure      Helpful                                                        Mechanisms  

  1 __1___       5 __5___       2 ___2__             7 __4___

  9 __3___     14 __1___      10 __4___           15 __1___

 17 __1___     22 _2____     19 __1___           23 ___2__

26 _1____      30 __7___     27 __3___          38 __1___

32 __3___      37 ___1__     33 __1___          40 __1___

  ____9__          ___16___       __11____              __9____   Total             Total         Total                 Total

  ___1.8__            __3.2___         ___2.2__                __1.8___ Average        Average      Average            Average

  Leadership   Family Oriented   Relationships   Attitudes                                                                    For Change

  3 __3___       6 __3___                4 _3____              8 ___5__

11 __3___      12 __7___               13 __4___           16 ___3__

20 ___3__      18 __1___               21 __3___           25 ___2__

28 ___3__      24 ___4__               29 __3___           31 __1___

35 __2___      34 ___1__               36 __3___           39 ___1__

  __14____          __16____                 ___16___              ___12___   Total             Total                   Total                 Total

  ___2.8__           _3.2____                    __3.2___                _2.4____  Average             Average                   Average                  Average

Interpretation and Diagnosis:  A crucial consideration is the diagnosis based upon data interpretation. The simplest diagnosis would be to assess the amount of variance for each of the seven variables.  In relation to a score of 4, which is the neutral point, scores above 4 would indicate a problem with the functioning of the organization.  The closer the score is to 7 the more severe the problem would be. Scores below 4 indicate the lack of a problem, with a score of 1 indicating optimum functioning.

Another diagnostic approach follows the same guidelines of assessment in relation to the neutral point or score of 4. The score of each of the forty items on the questionnaire can be reviewed to produce more exacting information on problematic areas. Thus, diagnosis would be more precise. For example, let us suppose that the average score on item number 9 is 6.4. This would indicate not only a problem in organizational purpose, but also a more specific problem in that there is a gap between organizational and individual goals. This more precise diagnostic effort is likely to lead to a more appropriate intervention in the organization than the generalized diagnostic approach described. Appropriate diagnosis must also address the relationships between the boxes to determine the interconnectedness of problems.