MGMT 350-Final Written Self-Reflection Report

Today’s Agenda

•The Job Search •The Open Job Market •The Hidden Job Market •The Resume •The Cover Letter

Today’s Agenda

•The Job Search •The Open Job Market •The Hidden Job Market •The Resume •The Cover Letter

How do corporate recruiters find their best talent?

 Referrals 78%

 Social networks 56%  Intern hires 55%

Source: 2015 JobVite Recruiter Nation Survey

 Direct applications 46%

 Outside recruiters 38%  Internet job boards 37%

 Mobile career sites 19%

How do recruiters find their best talent?

Today’s Agenda

•The Job Search •The Open Job Market •The Hidden Job Market •The Resume •The Cover Letter

Searching the Open Job Market • The big boards (Monster,

Career Builder).

• Company websites.

• Niche sites (Dice, Accountemps, GettingHired).

• LinkedIn and social networking sites.

• Print and online newspapers.

Today’s Agenda

•The Job Search •The Open Job Market •The Hidden Job Market •The Resume •The Cover Letter

Three-Step Plan to Build Your Personal Network

Current and former

teachers

Family, friends, and friends of

friends Social

networking contacts

Your dentist, doctor, etc.

Current and former work colleagues

College alumni

Step 1: Develop a

contact list.

“Hi, ____. I’m looking for a job, and I wonder if

you could help me out. When could I come over

to talk about it?”

“Do you know of anyone else who might know of

someone who might have an opening?”

Three-Step Plan to Build Your Personal Network

Step 2: Make contacts in person and

online.

“Do you know anyone who might have an opening for a person with

my skills?”

Three-Step Plan to Build Your Personal Network

Step 3: Follow up on

your referrals.

“Hello. I’m ____, a friend of ____. He suggested that I ask you for

help. I’m looking for a position as a ____, and he thought you might be

willing to spare a few minutes to steer me in the right direction.”

Make the Most of LinkedIn

Write a solid profile.

Provide a professional

photo.

Customize your URL.

Use specific keywords in your career summary.

Solicit recommen-

dations.

Update your status

regularly.

Today’s Agenda

•The Job Search •The Open Job Market •The Hidden Job Market •The Resume •The Cover Letter

Choosing a Résumé Style

• Focuses on experience • Favorite of recruiters • Best for people with

experience and steady career growth

However: This style is also used by many students.

Chronological • Focuses on skills rather

than past employment • Best for people with little

experience, frequent job changes, different career areas, or employment gaps

However: This style is hard to write and recruiters may be suspicious.

Functional

Résumé Length 1 page Nine or fewer years of experience 2 pages Ten plus years of experience 3 pages Senior executives with many accomplishments However: Make your résumé as long as necessary to present your skills.

Résumé Segments Main Heading Keep it professional and uncluttered.

• Your name on a line by itself • Address, phone, e-mail

Résumé Segments Career Objective If included, customize for the targeted position.

Poor: To obtain an entry-level position with a strong company where I can utilize my skills to their fullest in advancing a career in accounting.

Improved: To obtain a junior accountant position where my recent accounting and computer training can help an organization achieve its goals.

Résumé Segments Summary of Qualifications • Provide 3 to 8 bulleted statements.

• List your most impressive qualifications regarding experience, skills, education, and awards.

• Customize the qualifications to fit the requirements of the targeted job.

Résumé Segments Education • Name your degree, date of graduation, and

institution.

• List your major and GPA.

• Give information about your studies, but don’t inventory all your courses.

Résumé Segments Work Experience • List your jobs. Start with the most recent.

• Include employer's name and city, dates of employment (month, year), and most significant title.

Manager, Fleet Equipment, Kettering, Ohio. June 2015 to present.

Tax preparer, Volunteer Income Tax Assistance program (VITA). March 2015 to present. Sinclair College, Dayton, Ohio.

Salesperson, Kmart, Dayton, Ohio. April 2014 to May 2015

Manager, Fleet Equipment, Kettering, Ohio. June 2015 to present.

Tax preparer, Volunteer Income Tax Assistance program (VITA). March 2015 to present. Sinclair College, Dayton, Ohio.

Salesperson, Kmart, Dayton, Ohio. April 2014 to May 2015

Résumé Segments Work Experience • Use action verbs to describe your experience. • Summarize and try to quantify your achievements.

• Include nouns for the skills and keywords of the targeted position.

Prepared state and federal tax returns for individuals with incomes under $25,000. Conducted interviews with over 50 individuals to elicit data regarding taxes. Calculated legitimate tax deductions and recorded them accurately.

Prepared state and federal tax returns for individuals with incomes under $25,000. Conducted interviews with over 50 individuals to elicit data regarding taxes. Calculated legitimate tax deductions and recorded them accurately.

Résumé Segments Capabilities and Skills • Highlight your technical skills. Mention ability to use

the Web applications, software programs, social media, and communication technology tools.

• Emphasize your nontechnical skills. Give evidence of communication, management, and interpersonal skills. Employers want more than empty assurances.

Organized holiday awards program for 1,200 attendees and 140 awardees. Praised by top management for enthusiastic teamwork and achievement. Organized holiday awards program for 1,200 attendees and 140 awardees. Praised by top management for enthusiastic teamwork and achievement.

Résumé Segments Awards, Honors, and Activities • Show that you are well-rounded.

• List awards and extra-curricular activities, especially if they demonstrate leadership, teamwork, reliability, initiative, and efficiency.

Awards Dean’s list

Scholarships

Volunteer

Certificates

Résumé Segments Final Tips

• Don’t include personal info such as birth date, marital status, height, weight, etc.

• Consider whether it’s necessary to include your home address.

• Have references available but don’t list them on your résumé.

• Double-check for parallel phrasing.

• Avoid personal pronouns.

Poor Résumé RÉSUMÉ OF

JENNIE JENKINS

3320 Lafayette Street, #12, San Leandro, CA 94561 [email protected]

OBJECTIVE: An entry-level position where my proven communication, accounting, and administrative skills could be utilized in a path to management.

DEGREE from San Francisco State University, Broadcast Communication Arts, Bachelor of Arts. 3.2 in major.

EXPERIENCE Apprentice KPFA – 94.1 in Berkeley, CA. Duties included scheduling studios. Also

recruited staff. Some paperwork. Often given responsibility to act as production manager. 10/15 to present.

Pacifica House Position of financial manager. Duties included payroll and benefits for employees of shelter. Was responsible for books, also for cash transactions. Took care of some donations. Expected to help raise funds. I prepared all payroll reports. Also petty cash. Chaotic. Underfunded.

RÉSUMÉ OF JENNIE JENKINS

3320 Lafayette Street, #12, San Leandro, CA 94561 [email protected]

OBJECTIVE: An entry-level position where my proven communication, accounting, and administrative skills could be utilized in a path to management.

DEGREE from San Francisco State University, Broadcast Communication Arts, Bachelor of Arts. 3.2 in major.

EXPERIENCE Apprentice KPFA – 94.1 in Berkeley, CA. Duties included scheduling studios. Also

recruited staff. Some paperwork. Often given responsibility to act as production manager. 10/15 to present.

Pacifica House Position of financial manager. Duties included payroll and benefits for employees of shelter. Was responsible for books, also for cash transactions. Took care of some donations. Expected to help raise funds. I prepared all payroll reports. Also petty cash. Chaotic. Underfunded.

Poor Résumé Spring, 2013

Worked one spring with Renaissance Rainbow, which is a performance arts troupe operating out of San Francisco. My duties included scheduling interviews with print and broadcast journalists. Was responsible for volunteers and publicity.

Other temporary positions Manpower, Inc. San Francisco. Worked at many different places as temp. 2011-2014. Dohring Company. File clerk, receptionist, general duties. Other places. Good Earth Restaurant – server – 2010-2011

Personal Self-starter, can finish jobs without supervision. Marital status: single Birth: 6/16/88 Health: Excellent Hobbies, Knitting, singing, like to read First Baptist Gospel Choir Awards: Spirit Award, Oakland H.S. Dean’s List, college, 2 semesters

Spring, 2013 Worked one spring with Renaissance Rainbow, which is a performance arts troupe operating out of San Francisco. My duties included scheduling interviews with print and broadcast journalists. Was responsible for volunteers and publicity.

Other temporary positions Manpower, Inc. San Francisco. Worked at many different places as temp. 2011-2014. Dohring Company. File clerk, receptionist, general duties. Other places. Good Earth Restaurant – server – 2010-2011

Personal Self-starter, can finish jobs without supervision. Marital status: single Birth: 6/16/88 Health: Excellent Hobbies, Knitting, singing, like to read First Baptist Gospel Choir Awards: Spirit Award, Oakland H.S. Dean’s List, college, 2 semesters

Improved Résumé Jennifer Marie Jenkins

3320 Lafayette Street, #12 San Leandro, CA 94561

(415) 781-5592 [email protected]

Objective: Administrative position involving accounting, employee benefits, customer service.

SUMMARY OF QUALIFICATIONS • Two years’ experience in responsible administrative and accounting positions • Disciplined self-starter; able to work well without supervision • Proficient with PCs including Word 2011, Excel, and the Internet • Can be counted on to follow through on every detail until a task is successfully

completed • BA degree, San Francisco State University

RELEVANT EXPERIENCE Apprentice, Radio Production, KPFA – 94.1, Berkeley, CA • Schedule studios, recruit support staff, act as production manager • Process scripts, permissions, and logs for weekly productions

Jennifer Marie Jenkins 3320 Lafayette Street, #12

San Leandro, CA 94561 (415) 781-5592

[email protected]

Objective: Administrative position involving accounting, employee benefits, customer service.

SUMMARY OF QUALIFICATIONS • Two years’ experience in responsible administrative and accounting positions • Disciplined self-starter; able to work well without supervision • Proficient with PCs including Word 2011, Excel, and the Internet • Can be counted on to follow through on every detail until a task is successfully

completed • BA degree, San Francisco State University

RELEVANT EXPERIENCE Apprentice, Radio Production, KPFA – 94.1, Berkeley, CA • Schedule studios, recruit support staff, act as production manager • Process scripts, permissions, and logs for weekly productions

10/15 to present

Improved Résumé Financial manager, The Pacific House (shelter), San Francisco, CA • Used computer to manage payroll, employee benefits for staff of 26 • Completed all projects on time, despite chaotic environment • Managed agency’s cash flow involving funder reimbursements, in-

kind donations, and fund-raising • Processed all accounts payable and receivable, monthly and quarterly

statistical reports for local, state, and federal funding agencies; oversaw petty cash

• Designed flow sheet to track success of $35,000 fund-raising project

Publicity coordinator, Renaissance Rainbow (performance arts troupe), San Francisco, CA • Scheduled all media interviews, supervised volunteers • Coordinated publicity mailings for African-American Performance Arts

Festival

Temp positions, Manpower Temporary Services, San Francisco, CA • Developed customer service skills as telephone interviewer for

Dorhring Company • Maintained files, routed incoming telephone calls, input employee

progress journals, prepared interoffice memos, recorded accounts payable checks, keyboarded accounts payable correspondence, learned e-mail systems and software programs in various assignments

EDUCATION BA in Broadcast Communication Arts, San Francisco State Univ., 2011 GPA in major: 3.2 Dean’s list, 2 semesters

Financial manager, The Pacific House (shelter), San Francisco, CA • Used computer to manage payroll, employee benefits for staff of 26 • Completed all projects on time, despite chaotic environment • Managed agency’s cash flow involving funder reimbursements, in-

kind donations, and fund-raising • Processed all accounts payable and receivable, monthly and quarterly

statistical reports for local, state, and federal funding agencies; oversaw petty cash

• Designed flow sheet to track success of $35,000 fund-raising project

Publicity coordinator, Renaissance Rainbow (performance arts troupe), San Francisco, CA • Scheduled all media interviews, supervised volunteers • Coordinated publicity mailings for African-American Performance Arts

Festival

Temp positions, Manpower Temporary Services, San Francisco, CA • Developed customer service skills as telephone interviewer for

Dorhring Company • Maintained files, routed incoming telephone calls, input employee

progress journals, prepared interoffice memos, recorded accounts payable checks, keyboarded accounts payable correspondence, learned e-mail systems and software programs in various assignments

EDUCATION BA in Broadcast Communication Arts, San Francisco State Univ., 2011 GPA in major: 3.2 Dean’s list, 2 semesters

2014-15

2013, Spring

2011-13

Getting Your Résumé Selected: Maximizing Keyword “Hits”

• Include specific keywords or keyword phrases.

• Focus on nouns. • Use variations of the job title. • Concentrate on the skills

section. • Don’t use a keyword

summary.

Today’s Agenda

•The Job Search •The Open Job Market •The Hidden Job Market •The Resume •The Cover Letter

“No cover message – into

the trash!”

“You may be the perfect person for the job, but

you’ll knock yourself right out of the running with a

poor or missing cover letter.”

“A résumé without a cover letter looks

suspicious.”

Are Cover Messages Still Important? Career advisors overwhelmingly support cover messages:

Three Parts of a Cover Message

Captures attention,

introduces the message, and identifies the

position.

Opening

Sells the candidate and focuses on the

employer’s needs.

Body

Requests an interview and

motivates action.

Closing

How to Open a Cover Message

Opening Body Closing

Possible Openings for Solicited Jobs • Refer to the name of an employee in the company. • Refer to the source of your information precisely. • Refer to the job title and describe how your

qualifications fit the requirements.

How to Open a Cover Message

Opening Body Closing

Openings for Unsolicited Jobs • Demonstrate an interest in and knowledge of the

reader’s business. • Show how your special talents and background will

benefit the company.

Promoting Your Strengths in the Message Body

BodyOpening Closing

• Explain how your preparation and experience fill the job requirements.

• Choose your strongest qualifications and show how they fit the targeted job.

• Mention your ability to work on a team, show initiative, and learn new tasks easily.

• Refer the reader to your résumé.

Motivating Action in the Closing

ClosingOpening Body

• Ask confidently for an interview (not for the job!).

• Tie your request to reader benefits, or review your strongest points.

• Sound sincere and appreciative. • Make it easy to respond; tell when

you can be reached.

Final Tips for Creating Successful Cover Messages

As with résumé, proofread several times

1

2

3

Avoid too many sentences beginning with “I.”

Use a traditional letter style in block format.

4 Customize to reflect job requirements

Student Example

Student Example