Please I need this by tomorrow thank you....
ENTERTAINMENT BUSINESS / Tim O’brien
THE NEW NORMAL
ENTERTAINMENT BUSINESS / Tim O’brien
Consumers are becoming more sophisticated, expecting to find personalized solutions to their wants and needs on-demand.
Fulfill there desires or parish.
Learn how to gather the right information from the limitless data available in order to correctly navigate ever-changing user demands and expectations.
The Breakup https://www.youtube.com/watch?v=D3qltEtl7H8
CONSUMERS & DATA
ENTERTAINMENT BUSINESS / Tim O’brien
ENTERTAINMENT BUSINESS / Tim O’brien
6 P’s in action
Networks of Advocates,
Greater Data Means Better Actions
Lifestyle Segments
Consumer Networks
Down to Single User
Segments
ENTERTAINMENT BUSINESS / Tim O’brien
Goal
Functionality
Usability
Emotion
Expectations
Consistency
Employee Interactions
Customer Experience
United Breaks Guitars
ENTERTAINMENT BUSINESS / Tim O’brien
Traditional Sales Process
Kaufman, I., Horton, C., & Adkins, A. (2015). Digital marketing: Integrating strategy and tactics with values: A guidebook for executives, managers, and students. New York: Routledge, Taylor & Francis Group.
ENTERTAINMENT BUSINESS / Tim O’brien
Digital Involvement Cycle
Kaufman, I., Horton, C., & Adkins, A. (2015). Digital marketing: Integrating strategy and tactics with values: A guidebook for executives, managers, and students. New York: Routledge, Taylor & Francis Group.
ENTERTAINMENT BUSINESS / Tim O’brien
INFLUENCE MARKETING
From Consumer Behavior to Influence
KLOUT SCORE
PEER INDEX
Influence relies on social sharing and the exponential nature of social media. Influence marketing is the practice of building relationships with individuals that have influence over a target audience of buyers. This can be viewed as an extension of the relationship marketing so prevalent in the digital age.
Kaufman, I., Horton, C., & Adkins, A. (2015). Digital marketing: Integrating strategy and tactics with values: A guidebook for executives, managers, and students. New York: Routledge, Taylor & Francis Group..
ENTERTAINMENT BUSINESS / Tim O’brien
REFERENCES