Discussion(TM)
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Clasmatesposts.docxClassmate 1:
Classmate 2:
Part 1
A.
In the communication system, biases are very normal and sometimes affect how individuals or members of the team decide things and processing information. A lot of prejudices are expected to come up during team contact. For example, a bias in the uncertainty effect. This includes members rejecting options when they know that the options lack specific expectation or outcome details. Confirmation bias, again. This occurs as participants search out individuals and knowledge to affirm their convictions in the effort to get them right. In the communication method, another factor bias is perception bias. It means that people build their truth and get what they expected (Klein, Salas, & Le, 2009). It is a mistake since we are unable to infer the results and then follow the resulting procedure. The problem of team communication can lead to a tragedy because there is a hidden agenda for accessibility. This motivation allows for certain unnecessary processes to adversely affect team coordination (Lingard & Regehr, 2004).
B.
Potential causes of decision-making or coordination failure in the cases cited are the sending of useless data, failure to monitor the communication process regularly, and the use of the wrong medium in information delivery. There are also ways it might have handled the issues. People have meaning in their thinking. It includes members of the team understanding the goal they wish to accomplish. With the target in mind, they can connect more effectively in a reasonable manner. Again, normal monitoring of the communications system. It is the group leader's primary job. He or she must make sure all people interact in an appropriate manner (Gorman & Amazeen, 2010).
Part 2
A.
Symptom of Groupthink
So many groups think symptoms exist. For instance, the invulnerability illusion also includes members ignoring mistakes by taking the necessary dangers of being optimistic. Again, mutual rationalization, including participants discrediting alerts that are contradictory to community consensus and explaining them away. Furthermore, belief in the universal principle, which means participants are not mulling about the group’s positive or bad outcomes. Also, stereotyping involves the community creating negative stereotypes or perceptions of rivals that aren't present in the group. Other signs include the feeling of self-censorship and a qualified majority (Breitsohl, Harris, & Wilcox-Jones, 2015).
Shortcoming of Groupthink Decision Making
Group thinking results in inconsistent or unreasonable decision-making outcomes. Particularly during group discussions, group members arrive at a consensus decision through careful judgment and acknowledgment of opposing views. Groupthink loyalty requires people to avoid or avoid raising alternative solutions or contentious issues about the solution found. The obvious impact of this is the loss of critical thought, imagination and individuality on the individual. Often, group mentality results in acts or actions against out-groups being dehumanized (Gorman & Amazeen, 2010).
B.
I think the group is stronger decision-makers. Groups are composed of people with various thoughts and ethnic diversity. These varying thoughts will lead to more ideas about a specific problem. More theories suggest that a decision is thus reasoned from various angle arrays, leading to a successful decision. Thus, teamwork between groups brings several viewpoints. Group consensus is in place when an issue involves involvement in collaboration, and the issue itself is complicated. But on the other hand, individual decisions are made when the issue is simple, and no participant feedback is needed at all (Breitsohl, Harris, & Wilcox-Jones, 2015).
Classmate 3:
A. The first and foremost problem that arises in the team communication system is the failure of attention and proper listening to the groupmates, which gives rise to improper sequential information leads to the distraction of the whole plan which may prove to be dangerous. The second is the cultural difference and the location of the office. This leads to the difference in the interpretation, no matter what the type of the common language is used in the process, the members can easily get themselves misinterpreted (Frigotto & Rossi, 2012). The third proves to be one of the most important sources of communication gaps and errors. That is the attitude and ego in the workplace, which proves to be fatal for both individuals and the organization. The area of the scene revolves around the shorter communications of the boss and employees due to the ego and attitude of the higher position. On the other hand, it is the employees who disconnect themselves due to the fear and attitude problem of their boss. The inadequately written or the poor-quality grammar and writings follow up with gender bias and inadequate knowledge of the topic.
Some other examples where the team communication problems led to disaster are, the forced ranking in Yahoo’s workforce management, the disaster at Eron which led to collapse is the improper team communications and followings. These are backed up by the famous accounting scandal at WorldCom, where they were forced and bound to declare that they went bankrupt. These are the few communication errors that led to disasters.
B. Referring to the Challenger shuttle disaster, it is the attitude and ego which became the main reason for the disaster. The junior engineer tried to convince the higher authority about the flawed design but every time he got abused and disrespected by the higher authority, finally leading to the disaster of the Space shuttle. The hierarchy also played a part in the whole sequence, as the position of the higher authorities convinced them to disengage the points from the engineer, leading to the disaster. On the other hand, the worst trade incident known as the AMA-Sunbeam scandal is also a result of the faulty team communications and was due to the negligence and hierarchy criteria in the field (Kiekel, Gorman & Cooke, 2017).
These can be averted by the time considering the questions and looking after the problems that were quoted by the engineer. By setting up the talk efforts, exchanging the information, by training the executives about the worst part of the bad communication proceeding and hierarchy, disasters can avert by the training and by self-consciousness and lastly engagement of the employees in meetings, sharing ideas, and also multicultural transactions.
PART 2
A. The possible symptoms of the group thinking are the illusions and thinking of immortality, unanimity, and invulnerability, self-prioritization, and censorship, active pressure for the dissenters. Groupthink impacts the process of decision making in many ways. One of the most noticeable facts is the suppression of expression and innovation. Due to the groupthink, the team becomes much more conscious in avoiding the conflicts; their main goal tends to be the least number of conflicts and chaos rather than the innovation and chasing through new emerging ideas and suggestions. The next is the incomplete analysis of any situations and papers put on the table. Due to the fact of the pressure on the dissenters and the false notion of invulnerability, the upper section in the workforce, tends to sway pass the opinions and suggestions put forward by the lower group. The hierarchy and the power compel the dissenters to abide by the decision made by the members who are zoned by friendships and groups within the team (Janis, 2015).
B. The opinion varies according to the circumstances and the situations which are presented. The individual decision making is fast, convenient, and worthy when the decision doesn’t affect a huge infrastructure and financial stability in an organization. For small businesses, individual decision making is perfect because there is none other than the owner to be affected and can make an easy recovery if any mistake is on the way of day to day proceedings. On the other hand, huge companies need a board of directors and groups for making the decision on any circumstances (Thompson, 2016). This is because, their decision needs to be perfect, so all buttons are pressed and all bells are ringed, making sure the best decision is being proceeded with. This process is time consuming but is much more efficient than individual decisions.
