unit 5 crj test

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Class Name,
Instructor Name

Date, Semester

Hagan, Research Methods in Criminal Justice and Criminology, 9/e

Chapter 6

Survey Research: Interviews and Telephone Surveys

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Survey Research: Interviews and Telephone Surveys

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Structured Interviews

Consist of check-off responses to questions that are factual and easily fit an expected pattern

Unstructured Interviews

Provide open-ended responses to questions

Depth Interview

Are more intensive or detailed interviews that are particularly useful in life histories or case studies

Types of Interviews

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Survey Research: Interviews and Telephone Surveys

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Structured Interviews

Consist of check-off responses to questions that are factual and easily fit an expected pattern

The interviewer should avoid soliciting additional

comments but, when they occur, record them verbatim.

  • The main disadvantage of closed-ended questions is that they generally elicit only limited response patterns.
  • The advantages are easy administration and data processing.

Types of Interviews

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Survey Research: Interviews and Telephone Surveys

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Unstructured Interviews

Provide open-ended response to questions

No predetermined response categories are provided.

Open-ended items may present a tabulation nightmare but provide the qualitative detail

and complexity of response that may be required, particularly if the subject of study

is little known.

Types of Interviews

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Survey Research: Interviews and Telephone Surveys

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Depth Interview

More intensive or detailed interviews that are particularly useful in life histories or case studies

The researcher has a general list of topics to be explored but exercises great discretion and flexibility in the manner, timing, and direction of questioning.

Types of Interviews

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Survey Research: Interviews and Telephone Surveys

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Advantages of Interviews

Disadvantages of Interviews

Personal contact between

researcher and subject

Interviewer can make use of cards, charts, & other AV aids

Time-consuming and costly

Interviewer effect/bias may distort results

Interviewer can pitch the language to respondent’s level

Interviewer may make errors in asking questions or recording information

Interviewer can use discretion as to the appropriate time to ask the more sensitive questions

Less convenient to the respondent, less anonymity than mail surveys


Survey Research: Interviews and Telephone Surveys

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The Exit

Adminis-tration of the Interview

Session Arranging the Interview

Training and Orien-tation

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Survey Research: Interviews and Telephone Surveys

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  • Where possible, the field surveyors should match, as closely as possible, the subjects with respect to age, sex, race, social class, and dress. The interviewer’s language style should be adapted to the group studied.
  • Attire should be comfortable, but the interviewer should be neither overdressed nor underdressed.
  • Interviewers should have experienced a few practice interviews beforehand.
  • Interviewers should assure respondents that their responses will be held in strictest confidence.
  • Interviewers should attempt to build a rapport with the subjects.

Demeanor of Interviewer

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Survey Research: Interviews and Telephone Surveys

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Probing involves asking follow-up question(s) to focus, expand, clarify, or further explain the response given.

The interviewer should be familiar with the responses needed to each question to know when a probe is necessary.

The probe should not appear to be a cross-examination but should be a natural extension of the interview.

Probing

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Survey Research: Interviews and Telephone Surveys

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  • The interviewer should use parentheses to distinguish personal observations from the actual interview.
  • Editing entails reviewing the interview schedule after completion of the interview and cleaning it up and preparing it for analysis.
  • Unanswered questions should be marked “NA” for “not applicable” or simply “X” to indicate “inappropriate.”
  • Where personal observations are included, it may help to cross-reference relevant items.
  • Interviewers should avoid summarizing/paraphrasing responses and try to use the respondent’s own words.

Recording the Interview

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Survey Research: Interviews and Telephone Surveys

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Advantages of Telephone Surveys

Disadvantages of Telephone Surveys

No field staff needed

Simpler monitoring/prevention

of interviewer bias

Difficulty in obtaining in-depth responses

Many numbers are unlisted

Quick and inexpensive

The poor and transient may not own phones

Generally yield a low nonresponse rate

Easy and inexpensive follow-up

If the survey is global, the cost could be prohibitive

Possible high refusal rates

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Survey Research: Interviews and Telephone Surveys

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Sampling procedure employed in telephone surveys in which random numbers are used to obtain unlisted numbers

Random Digit Dialing

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Survey Research: Interviews and Telephone Surveys

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Branching Procedure

Interview technique used to narrow down sensitive responses, such as income, into less threatening categories or ranges

Techniques Employed In Telephone Surveys

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Survey Research: Interviews and Telephone Surveys

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Dark Figure of Crime

Crime that is unmeasured by official statistics or that has not come to the notice of police

Victim Surveys

Surveys in which subjects are asked to report alleged victimizations

Victim Surveys in Criminal Justice

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Survey Research: Interviews and Telephone Surveys

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NCVS National Crime Victims Survey

Sampling

Panel Design


Survey Research: Interviews and Telephone Surveys

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  • Cost of large samples

  • False reporting

  • Mistaken interpretation

of incidents

  • Sampling bias
  • Overreporting and/or underreporting

Some Problems in Victim Surveys

  • Memory failure, decay, and telescoping
  • Interviewer effects
  • Coding and

mechanical error

  • Problems measuring certain crimes

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