KY Logistic & Distribution CIO Organization Assignment

CIOOrganizationMemoHints.docx

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Introduction and Purpose: Note the purpose of the memo along with corporate financial objectives. Remember you are writing this memo to the CFO.

Leadership Philosophy: Discuss both (1) leadership philosophy and (2) management style of the CIO, not the organization or IT Department . Leadership: authoritarian, participative, delegative, and others are examples. Incorporate business strategic objectives, the company’s current IT Portfolio and role of the Governance Board in these projects.

· The Leadership Philosophy of 3 P’s: Passion, Purpose, People: https://www.huffpost.com/entry/the-leadership-philosophy_b_4393874

· Leadership Philosophy, J. Byrne: http://www.citadel.edu/root/images/commandant/assistant-commandant-leadership/ld-2-7-leadership-philosophy-joan-byrne.pdf

Internal IT Strategies: Your three internal IT strategies (one from Part 2 of your IT Strategic Plan and two more added with this assignment) must also have a minimum of one example of improving the organization’s effectiveness through each of the three elements of people, process and technology. They will not include completion of planned systems or the names of the systems unless you justify how these will improve current processes/systems. These should not be the business strategic objectives from the ITSP #1 assignment.

Some good examples include: better organization of the IT Department, transforming it into a CIO organization; refresh/improve the IT infrastructure for the company (similar to above); incorporating governance, prioritize the governance system and projects; process improvements; alignment of IT goals with organization; determine appropriate hardware and back-end software; disaster recovery plan creation; prioritize security needs/plans (including personnel and data); outsource any potential services; increase IT staff; improve product labeling (RFID technology); staff development/training of employees; improve help-desk software and adequacy of personnel; more effective interaction/communication between terminal managers and IT Department; implement SDLC; implement a website for the company; online applications; ensure solutions are meeting business goals; software refresh; automation of inventory; maintain a reliable network; implement redundancy into our architecture (to better ensure backup as part of the BCP; replace outdated hardware; maintain standard operating procedures; cross-training opportunities for IT staff; utilize feedback in decision-making; review current business trends to ensure the company is providing innovative solutions to remain competitive; improve performance of application developers; review current systems to ensure they are meeting needs of the company now and in the future; consider COTS solutions to save developer/programming time; ensure data infrastructure is meeting operational needs; provide network with 24x7x365 availability; create and utilize metrics to gauge success of IT projects; expand web-based applications; implement work orders/help tickets into the help-desk function; establish clear roles for IT Department/CIO Organization employees .

Current IT Department Structure: This should include graphical depiction of all 22 current employees in the department. These should not include the President, Vice-President of Operations, CFO or other company managers not under the IT Department umbrella.

New CIO Organization: Discuss the differences between the current IT Department structure and the new CIO Organization structure. Incorporate current activities/inefficiencies versus what the CIO Organization hopes to achieve for the company in the future.

· Are the CIO and IT Organization Replaceable, R. Preston: http://www.informationweek.com/it-leadership/are-the-cio-and-it-organization-replaceable/d/d-id/1106692?

· Pearl, Z., Three Considerations in Reinvent IT Organizational Structure Future of CIO: http://futureofcio.blogspot.com/2012/11/three-considerations-in-reinvent-it.html

· Difference between a CIO and IT Director: http://markroman.blogspot.com/2012/07/what-is-difference-between-cio-and-it.html

Key Services: These will be new employees added to the CIO Organization or specific services that the CIO Organization will provide to the company in the future design. These are not names of systems. These will be personnel or functions.

New CIO Organization Structure: This should include graphical depiction of all employees in the new CIO organization.

Key Milestones: These are milestones to accomplish the redesign of the new CIO organization, not completion of current projects. This is how the key services noted above will be accomplished. These are tasks and events.

Conclusion:

Any introductory paragraphs should be presented thoroughly and not just simple statements like “The Current IT Department Structure consists of…”. Explain the content that is presented in the organizational chart. Include all positions in the paragraph along with a brief explanation of their job responsibilities.

April 25, 2019