Project
CHAPTER 6:
MISSION STATEMENT,
GOALS, AND
OBJECTIVES
Mission Statement, Goals, & Objectives
• The mission statement, goals, and objectives
provide:
1. a foundation for program planning
2. direction for the program
3. a basis on which to evaluate the program
Mission Statement
• Also called program overview or program aim
• Describes the general focus or purpose
• Might also reflect the philosophy
• Helps to develop goals and objectives
• Don’t confuse with vision statement
Examples of Mission Statements
• The mission of the Walkup Health Promotion Program is
to provide a wide variety of primary prevention activities
for residents of the community. [community setting]
• This program is aimed at helping patients and their
families to understand and cope with physical and
emotional changes associated with recovery following
cancer surgery. [health care setting]
• American Heart Association: To build healthier lives,
free of cardiovascular diseases and stroke.
Program Goals
• Goals are less specific than objectives and are used
to explain the general intent of a program.
• A goal is an expectation that (1) provides overall
direction, (2) is more general, (3) has no deadline, (4)
takes longer to complete, (5) is often not measured in
exact terms.
Examples of Goals • Prevent the spread of HIV in the youth of Indiana
• Reduce the incidence of influenza in the residents of the
Delaware County Home
• Reduce the incidence of cardiovascular disease in the
employees of the Smith Company
• From HP 2020: • Goal 1: Attain high-quality, longer lives free of preventable disease,
disability, injury, and premature death
• Goal 2: Achieve healthy equity, eliminate disparities, and improve the
health of all groups.
• Goal 3: Create social and physical environments that promote good
health for all.
• Goal 4: Promote quality of life, healthy development, and healthy
behaviors across all life stages.
Objectives
• More precise than goals
• Represent smaller steps that
lead to reaching goals
• Outline specific changes to
occur
• Written in measurable terms
• Clarify instructional intent
• Make evaluation efforts
possible
• Alert the learner to the
desired outcomes
There are different types of objectives more to come later!!
Criteria for Developing Objectives
• Planners need to be realistic with regard to other
parameters of the program & consider other issues
• Questions to consider include:
1. Can it be realized in a reasonable time frame?
2. Can the objective realistically be achieved?
1. What are the maturity, intelligence, and skills levels of participants?
2. What is the size of the participant group?
3. Does the program have enough resources (materials,
equipment, time, money, etc.) to obtain the objective?
4. Is it consistent with program and institutional policies and
procedures?
5. Do the objectives violate any of the rights of those who are
involved?
6. Does it reflect the cultural characteristics of the priority group
and the changes sought?
Criteria for Developing Objectives
Elements of an Objective 1. The OUTCOME to be achieved, or WHAT will change
• The action, behavior, or something else that will change
• “Apply, argue, build, compare, demonstrate, evaluate, exhibit, judge,
perform, reduce, spend, state, or test”
2. The CONDITIONS under which the outcome will be observed, or
WHEN the change will occur
• “Upon completion of the exercise class,” “as a result of participation”
3. The CRITERION for deciding whether the outcome has been
achieved, or HOW MUCH change
• How much change will occur: “By 10% over the baseline,” “300 pamphlets”
4. The priority population, or WHO will change
• “1,000 teachers,” “25% of employees of the company”
Elements of an Objective
• Use measurable terms (Box 6.3)
• Usually verbs
• The verb must refer to something measurable and observable.
• Some words work better with certain levels of objectives (e.g., list
vs. explain).
• “WHO is going to do WHAT, WHEN, and TO WHAT
EXTENT?” (NCCDPHP, n.d., p. 2)
Example Objective 1
• When asked over the telephone, one out of three
viewers of the heart special television show will be
able to explain the four principles of cardiovascular
conditioning.
• What level of objective is this?
• Outcome (What)?
• Target (Who)?
• Conditions (When)?
• Criterion (How much)?
Example Objective 2
• During the next six months, 300 community
residents will participate in one of the health
department’s health promotion activities.
• What level of objective is this?
• Outcome (What)?
• Target (Who)?
• Conditions (When)?
• Criterion (How much)?
Different Levels of Objectives Type of Objective
Process
Impact Objectives
Learning
Behavioral
Environmental
Outcome Objectives
Program Outcome
Activities and tasks
Awareness, knowledge,
attitudes, and skills
Behavior change
Environmental change
Change in QOL, health
status, risk, social
benefits
Type of Evaluation
Process (formative)
Impact (summative)
Impact (summative)
Impact (summative)
Outcome
(summative)
Consideration of the Time Needed to
Reach the Outcome of an Objective
• In addition to objectives being written at
different levels within the hierarchy, they can
also be written with consideration to the
amount of time needed to reach the
objective:
• Short-term objective
• Intermediate objective
• Long-term objective
Process Objectives • A process objective is concerned with what we
hope to do along the path to our outcome
objectives.
• It looks at how well we are implementing our
methods.
Sample Process Objectives
• Getting people to participate
• Recognition of need
• Participant success in meeting behavioral objectives
• Quality of workshop presentations
• Needs assessment
• Peer review
• Fidelity
• Self-assessment
• Changes in policy
statements
• Quality control
standards
• Participant satisfaction
Impact & Outcome Objectives
• Outcome/impact objectives are concerned with
what we are seeking to change in knowledge,
attitudes, skills, and, consequently, behaviors.
• These objectives consider how participants will be
different as a result of our educational intervention.
• These outcomes can be assessed after a short-
duration program or long-term program.
• Changes in knowledge
• Changes in attitudes
• Changes in skills
• Changes in behavior
• Cost effectiveness
Impact & Outcome Objectives
Behavioral Objectives & Performance
Indicators Also known as performance indicators or
behavioral objectives, these designate the
specific behaviors the target audience must
demonstrate to indicate learning has occurred.
Writing Performance Indicators
with the ABCD&E Formula
• A = Audience
• B = Behavior
• C = Condition
• D = Degree
• E = Evidence
A = Audience
• Identifies WHO or what will perform the
identified behavior:
• Learner
• Participant
• Parent
• Student
• Patient
B = Behavior Uses an action verb describing WHAT the
audience is expected to do:
• The participant will list seven common depressant
drugs.
• The student will match drugs with the appropriate
classification.
• We expect performance for evaluation
purposes, therefore, the phrase “will be able
to” is not included.
C = Condition
• Describes the circumstances that enable
the behavior to be performed.
• The condition indicates what the audience
will need or how they have been enabled to
perform the behavior:
• Following the presentation, the participant will
be able to list seven common depressant drugs.
This is the WHEN
D = Degree
Indicates the criteria (e.g. HOW MUCH) that must be met in order to constitute success:
• Following the presentation, the participant will be able to list seven common depressant drugs.
• The student will be able to match drugs with the appropriate classification found in the course textbook with 80% accuracy.
E = Evidence
Indicates the source of proof that the
objective was met:
• The student will be able to match drugs with the
appropriate classification, found in the course
textbook, with 80% accuracy and record them
on the worksheet.
PIs can be in Educational Domains
• Cognitive = recall and synthesis of information,
typically what is considered knowledge.
• Affective = change of an attitude.
• Psychomotor =physical skill is performed
Well-written performance indicators allows us to
effectively meet our objectives, thus accomplishing
our goal.
Suggested Recipe for Writing Impact &
Outcome Objectives
• Make a rough outline of what you hope to accomplish
• Jot down key elements of what you hope to achieve.
• Try to state each specific item of information, feeling, and skill as a behavior objective.
• Check your verb to see that it is specific
• Can you measure your objective? Ask yourself: • When participants finish with the lesson, workshop, or unit,
what evidence will I have indicating they learned new knowledge, a skill or had a change in attitude?
Common Mistakes in Objective Selection
• Beware of the following common mistakes
in setting objectives:
• Selecting an objective that is not achievable
• Using verbs that are not specific
• Selecting objectives that do not truly represent
what you wish to achieve
• Selecting objectives that are not realistic given
the resources available
• Stating an activity and not an objective
• Goal: Reduce the use of marijuana and alcohol use by youth.
• Objectives:
• a) Decrease the percentage of youth using marijuana from 20% to 15% by 2014.
• b) Decrease the percentage of youth drinking alcohol from 50% to 30% by 2014.
• Outcome Indicators:
• a) Percentage of middle and high school students indicating that they use marijuana.
• b) Percentage of middle and high school students indicating that they drink alcohol.
• Strategies:
• a) Provide information to youth about the dangers and consequences of using marijuana and alcohol.
• b) Build the skills of parents and other adults to talk with their children about the dangers and
consequences of using marijuana and alcohol.
• c) Reduce the access of marijuana and alcohol in the community.
• Tactics:
• a) Provide marijuana and alcohol awareness programs to youth in middle and high schools.
• b) Provide workshops for parents and create parent chat groups
• c) Work with law enforcement to do local vendor compliance checks on alcohol sales to minors.
• d) Set up a tip line on marijuana sales.
• Performance Indicators:
• a) Pre- and post test results of youth participating in awareness programs.
• b) Number of parents attending workshops.
• c) Number of parents participating in chat groups.
• d) Number of vendors who pass alcohol compliance checks.
• e) Number of calls to the tip line.
Population Outcomes Outcomes: Measurable changes in behaviors, attitudes or
conditions.
• Goal: Decrease the number of low birth weight births so more infants
live after birth.
• Objective: By 2013-2015, the three year rolling average for low birth weight
births will decrease from 8.5% in 2009-2011 to 7.8%.
• Outcome Indicator: Percentage of low birth weight births annually and the average
percentage of low birth weight births over a three time period.
• Goal: Reduce the rate of teenage pregnancies.
• Objective: By 2015, reduce the rate of teen pregnancies from 30 per 1,000
teenagers (aged 12-19) to 27 per 1,000 teenagers.
• Outcome Indicator: The number of teen pregnancies per 1,000 teenagers annually.
• Goal: Decrease the number of families living in shelters.
• Objective: By 2014, the number of homeless families living in shelters will
decrease from 146 in 2012 to 130.
• Outcome Indicator: The number of homeless families living in shelters annually.
Examples of Performance Indicators Performance Indicator: A measure of the extent to which a tactic has been accomplished.
• Tactic: Provide counseling to at-risk pregnant females about the impact of smoking on the birth weight of their baby. • Performance Indicator:
• a) The number of counseling sessions provided.
• b) The number of at-risk pregnant females who participated in counseling sessions and who stop smoking during pregnancy.
• Tactic: Implement a text-line for youth to ask questions and receive answers about sex. • Performance Indicator:
• a) Number of questions submitted on a monthly basis.
• b) Amount of time to respond to questions.
• Tactic: Create and deliver a financial literacy education program for homeless families. • Performance Indicator:
• a) Percentage of homeless families who participated in the financial literacy education program.
• b) Pre- and post-test of families who participated in the financial literacy education program.