Resume/Cover Letter

China Brown

555-555-555 • [email protected]

PROFESSIONAL SUMMARY Comment by Chapman, Ryan: Here you want to come up with around 4 to 5 sentences that best describes your professional background and qualifications. When you write in this section do not use any personal nouns. Please refer to this link to get a better idea of how to write this correctly: https://www.literacymn.org/sites/default/files/sample-professional-summary-statements.pdf

RELATED HR SKILLS Comment by Chapman, Ryan: Here you want to come up with around 4 to 6 bullet points summarizing your HR background and qualifications.

EMPLOYMENT EXPERIENCE

Dominos Supply Chain: Garner, NC December 2016 – Present

Customer Service Manager/Safety Coordinator

· Supervise the daily activities of the SCC Administrative team members

· Consistently ran accounts payables & receivable while handling financial reporting and reviews

· Oversee all annual and budget processes

· Efficiently submitted and mange weekly payroll including medical leaves, ADA accommodations and all onsite HR administration policies

· Train new team members while planning and prepare work schedules according to the budget and workload

· Educate team on new strategies for department improvement, resulting in 30% improvement

· Conduct team members appreciation programs

· Continuously worked with teams to maintain positive franchisee relationships through store visits and providing timely conflict resolutions

· Create safety awareness programs that decreased overall safety incidents by 15%

· Assist with the planning process for the implementation of SAP software

October 2013 - October 2016 Comment by Chapman, Ryan: Reformat these positions as follows: Company Name: City, State Dates Job Title (bold) Then you want to put your information into bullet points not paragraphs. Make to put all your wording in past tense since you no longer work at these roles.

Machine Operator

Pergo - Garner, NC

Prepare documents, such as work orders, bills of lading, or shipping orders, to route materials. Record shipment data, such as weight, charges, space availability, damages, or discrepancies for

reporting, accounting, or recordkeeping purposes. Determine shipping method for materials, using knowledge of shipping procedures, routes, and rates. Inspect finished products for quality and adherence to customer specifications.

March 2008 - August 2013

Receptionist

C-BLAC INC - Smithfield, NC

Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments. Greet guests to determine nature and purpose of visit, and direct or escort them to specific destinations. Transmit information or documents to customers, using computer, mail, or facsimile machine. Receive payment and record receipts for services. Schedule appointments and maintain and update appointment calendars. Analyze data to determine answers to questions from customers or members of the public. Process and prepare memos, correspondence, travel vouchers, or other documents.

EDUCATION

Southern New Hampshire University: Manchester, NH December 2021

BS Business Administration (concentration in HR Management)

Relevant Coursework Comment by Chapman, Ryan: Here you want to write down 4 to 6 related courses you took tied to HR put into bullet points and then into two columns.

CERTIFICATIONS AND LICENSES

· Certified Payroll Professional