Age Care certIV

STUDENT ASSESSMENT BOOKLET

CHCPRP001 Develop and Maintain Networks and Collaborative Partnerships

Suite 203, 11-15 Deane Street Burwood, NSW, 2134

Email: [email protected]

RTO Code: 45342

Student Name: ___________________________

© 2020 Advance College

Advance College is a trading name of Australian Newtown College, RTO 45342.

Cover image © Bigstock www.bigstock.com (Images 1 & 2) and © Shutterstock www.shutterstock.com (Image 3)

RECORD OF ASSESSMENT OUTCOMES: CHCPRP001

This section records the outcome of each task/assessment requirement so that the final assessment outcome can be determined for the unit CHCPRP001 Develop and maintain networks and collaborative partnerships.

The table below shows all the assessment requirements for this unit. Once a student has satisfactorily completed all requirements related to the unit, they can be given a Final Assessment Result of ‘Competent’. A number of spaces have been provided to record multiple attempts. Final Assessment Results should only be recorded once all tasks have been attempted.

Assessment requirements/tasks	Task Outcome
	Satisfactory (S) Not satisfactory (NS)	Date	Assessor initials
1. Written questions
2. Project
3. Workplace Journal
4. Workplace Project
5. Supervisor report
Final Assessment Results	Result (C/NYC)	Date
CHCPRP001 Develop and maintain networks and collaborative partnerships
Student name:
Assessor name:
Assessor signature:	Date: / /

ASSESSMENT OVERVIEW

This Student Assessment Booklet includes all your tasks for assessment of CHCPRP001 Develop and maintain networks and collaborative partnerships.

ABOUT YOUR ASSESSMENTS

This unit requires that you complete four assessment tasks. You are required to complete all tasks to demonstrate competency in this unit.

Assessment Task	About this task
Assessment Task 1: Written questions	You must correctly answer all questions to show that you understand the knowledge required of this unit.
Assessment Task 2: Project	You are to conduct research on the organisation you work for and answer questions assessing collaborative partnerships and networks.
Assessment Task 3: Journal	You are required to document your experience of collaborating with three external individuals or service providers as part of your work.
Assessment Task 4: Workplace Project	This assessment is in two parts: Part A - You are to seek feedback on how effectively you collaborated with three of the external individual or service providers. Part B – You are to conduct a self-assessment and evaluate your performance.

How to submit your assessments

When you have completed each assessment task you will need to submit it to your assessor.

Instructions about submission can be found at the beginning of each assessment task.

Assessment Task Cover Sheet

At the beginning of each task in this booklet, you will find an Assessment Task Cover Sheet. Please fill it in for each task, making sure you sign the student declaration.

Your assessor will give you feedback about how well you went in each task, and will write this on the back of the Task Cover Sheet.

Prerequisite

The prerequisite for this unit is NIL.

PERFORMANCE EVIDENCE

The candidate must show evidence of the ability to complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the job role. There must be evidence that the candidate has:

developed strategies for networking and collaboration for at least 1 organisation

worked collaboratively with external individuals or groups in at least 3 different service delivery situations

KNOWLEDGE EVIDENCE

The candidate must be able to demonstrate essential knowledge required to effectively complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the work role. This includes knowledge of:

legal and ethical considerations for collaborative practice, including:

· copyright and intellectual property

· privacy, confidentiality and disclosure

principles of networking and collaboration

different types of networks and collaboration:

· organisational

· individual

· virtual

· formal/informal

benefits of networking and collaboration:

· for clients

· for the organisation

· for the worker

values, limitations and dynamics of networks and collaborative partnerships

industry structure and interrelationships between different organisations, both public and private

established networks in relevant area of work:

· structure

· key stakeholders

· vision and purpose

· opportunities for participation

For all documentation on the performance criteria and assessment requirements of the unit CHCPRP001 Develop and maintain networks and collaborative partnerships, please refer to the training.gov.au website with this link: https://training.gov.au/Training/Details/CHCPRP001.

ASSESSMENT TASK COVER SHEET

Students: Please fill out this cover sheet clearly and accurately for this task.

Student Name
Assessor Name
Unit: CHCAGE001 Facilitate the empowerment of older people
Assessment Details
Assessment Type	Written/Oral questions Project Workplace Journal Workplace Project
Agreement by the student
Read through the assessments in this booklet before you fill out and sign the agreement below. Make sure you sign this before you start any of your assessments.
Have you read and understood what is required of you in terms of assessment?	Yes	No
Do you understand the requirements of this assessment?	Yes	No
Do you agree to the way in which you are being assessed?	Yes	No
Do you have any special needs or considerations to be made for this assessment? If yes, what are they? …………………………… ………………………… ………………… ……… … … .………………………………………….	Yes	No
Do you understand your rights to appeal the decisions made in an assessment?	Yes	No
None of this work has been completed by any other person.	Yes	No
I have not cheated or plagiarised the work or colluded with any other student/s.	Yes	No
I have correctly referenced all resources and reference texts to complete these assessment tasks.	Yes	No
I understand that if I am found to be in breach of policy, disciplinary action may be taken against me.	Yes	No

STUDENT DECLARATION

I, , certify that the statements I have attested above have been made in a good faith, are true and correct. To the best of my knowledge and belief, these tasks are my own work.

Student Signature: …………………………… Date: ............... /................./...................................

ASSESSMENT TASK COVER SHEET – Attempt 1

Result

Satisfactory (S)

Not Yet Satisfactory (NYS)

ASSESSOR FEEDBACK (Assessment Task 1 to Task 2)

Assessors: Please return this cover sheet to the student with assessment results and feedback.

Assessor signature: Date:

ASSESSOR FEEDBACK (Assessment Task 3 to Task 4)

Assessor signature: Date:

ASSESSMENT TASK COVER SHEET – Attempt 2

Re-assessment Result

Satisfactory (S)

Not Yet Satisfactory (NYS)

ASSESSOR FEEDBACK (Assessment Task 1 to Task 2)

Assessors: Please return this cover sheet to the student with assessment results and feedback.

Assessor signature: Date:

ASSESSOR FEEDBACK (Assessment Task 3 to Task 4)

Assessor signature: Date:

ASSESSMENT TASK COVER SHEET – Attempt 3
Re-assessment Result	Satisfactory (S)	Not Yet Satisfactory (NYS)

ASSESSOR FEEDBACK (Assessment Task 1 to Task 2)

Assessors: Please return this cover sheet to the student with assessment results and feedback.

Assessor signature: Date:

ASSESSOR FEEDBACK (Assessment Task 3 to Task 4)

Assessor signature: Date:

ASSESSOR DECLARATION

I declare that I have conducted a fair, valid, reliable and flexible assessment with this student, and I have observed the student demonstrate unit outcomes through consistent and repeated application of skills and knowledge over a period of time and provided appropriate feedback. Signature: ________________________ Date: ______/_______/______________

STUDENT FEEDBACK AND ASSESSMENT APPEALS

You can make an appeal about an assessment decision by putting it in writing and sending it to us. Refer to your Student Handbook for more information about our appeals process.

I have received my assessment result and I am satisfied with the given feedback for this assessment.

I am not satisfied about my result and I would like to appeal regarding my result.

Student Signature: …………………………… Date: ......... /.........../..................

ASSESSMENT TASK 1: WRITTEN QUESTIONS

Task summary: This is an open book test – you can use the Internet, textbooks and other documents to help you with your answers if required. You must answer all questions correctly. Write your answers in the space provided. If you need more space, you can use extra paper. All extra pieces of paper must include your name and the question number/s you are answering. You may like to use a computer to type your answers. Your assessor will tell you if you can email them the file or if you need to print a hard copy and submit it.

What do I need in order to complete this assessment?

Access to textbooks and other learning materials.

Access to a computer and the Internet (if you prefer to type your answers).

When do I do this task?

You will do this task in your own time.

what do I need to do if I get something wrong?

If your assessor marks any of your answers as incorrect, they will talk to you about resubmission. You will need to do one of the following:

Answer the questions that were incorrect in writing.

Answer the questions that were incorrect verbally.

Instructions to students:

Answer the following questions.

Question 1

What is collaborative care?

Question 2

Explain the following principle of networking “Build Partnerships Based on Trust, Not Control”.

Question 3

Access the Department of Human Services ‘Guiding Principles’ on collaboration http://www.dhs.vic.gov.au/__data/assets/pdf_file/0006/770028/Guiding_Principles_Brochure.pdf and explain the Collaboration Spectrum model.

Question 4

Provide three possible benefits of networking and collaboration for the client, organisation and worker.

The Client	The Organisation	The Worker

Question 5

Provide three examples each of networks for members of the elderly community.

Organisational	Individual	Virtual	Formal/informal

Question 6

Provide three ways an organisation can represent themselves positively

Question 7

What are some legal considerations required when entering into a partnership? Provide three examples.

Question 8

Explain how intellectual property and copyright is managed in a collaborative partnership.

Question 9

Provide five examples of when client information may be required for disclosure.

Question 10

Access and review The Peninsula Model for Primary Health Planning at the following links and list the different layers and levels within the model.

· https://www.peninsulahealth.org.au/wp-content/uploads/Primary-Care-Partnership-Integrated-Planning-Priorities-June-2013.pdf

· https://www.peninsulahealth.org.au/wp-content/uploads/The-Peninsula-Model-v9-with-LOGOS-Planning-Framework.pdf

1. List the different layers and levels within the model.

Who is one of the governing bodies within the model?

What are the health priorities?

Who are the alliances?

Who exists within the delivery layer?

Which layer are the employees, finances and policies?

ASSESSMENT TASK 2: WORKPLACE PROJECT

Task Summary: You are to conduct research on the organisation you work for and answer questions assessing collaborative partnerships and networks.

What do I need in order to complete this assessment?

Access to your workplace

Access to workplace resources

Access to one key member of the workplace

Access to workplace networks

Access to a computer and the Internet (if you prefer to type your responses)

When do I do this task?

You will do this task during your own time.

what do I need to do if I get something wrong?

If your assessor feels that you have not completed the project satisfactorily, you will be provided with feedback and have an opportunity to resubmit.

Instructions:

· Conduct research on your workplace using available information and resources

· Obtain permission to interview a key member of the workplace and document their response

· Contact relevant services to assess effectiveness of existing partnerships and networks

· Complete a SWOT analysis using available information and responses

· Develop collaboration strategies in line with the organisation’s strategic direction

1. The organisation

Describe the organisation – include the company’s vision, mission and values and a brief background

Provide a high level overview of the company’s organisational structure (include an organisation chart) and give a brief outline on what type of company they are, who they are regulated by and who they are governed by?

Outline key members, their role and responsibilities Name Role Responsibilities Who are their current partnerships and networks? Provide three examples

Describe the privacy policies and processes in place to ensure client information is kept confidential

2. Assess existing partnerships and networks

Interview a key member of the organisation who manages networks or partnerships and ask the following:

· What is the name and role of the person?

· What are the benefits of existing partnerships and networks? (to clients, the business and the workers)

· Describe what changed as a result of these partnerships.

· What would have happened if these partnerships did not happen?

· How does this organisation represent and improve awareness of community issues, policies and practices?

· How does this organisation represent itself in a positive way within the community?

· How are the collaborative partnerships maintained?

· What are some opportunities for improvement?

3. Strengths and weaknesses – Complete a SWOT analysis

Select three of the organisation’s collaborations and contact each service to help you complete your analysis
Strengths:	Weaknesses:
Opportunities:	Threats:

4. Recommendations

Develop strategies for improving collaborative partnerships for each of the improvement areas identified
Improvement	Strategy/Process	Benefit on partnerships

ASSESSMENT TASK 3: WORKPLACE JOURNAL

Task Summary: You are required to document your experience of collaborating with three external individuals or service providers as part of your work.

What do I need in order to complete this assessment?

· Access to your workplace

· Access to three external service providers or individuals

· Journal template (provided)

When do I do this task?

You will do this task during your own time

what do I need to do if I get something wrong?

If your assessor feels that you have not completed part of the task to a satisfactory standard, they will discuss resubmission with you.

Instructions:

For this task you will need to document your experience of collaborating with three external individuals or groups as part of your work.

You are to record your experiences using the template provided.

Service provider 1

Workplace		Student
Service provider		Unit	CHCPRP001 – AT3
Date
Purpose or service
Collaboration methods
Key members involved
Period of time
Outcome
Benefits
Challenges/Limitations
Improvements
Supervisor
Supervisor signed
Date
Comments

Service provider 2

Workplace		Student
Service provider		Unit	CHCPRP001 – AT3
Date
Purpose or service
Collaboration methods
Key members involved
Period of time
Outcome
Benefits
Challenges/Limitations
Improvements
Supervisor
Supervisor signed
Date
Comments

Service provider 3

Workplace		Student
Service provider		Unit	CHCPRP001 – AT3
Date
Purpose or service
Collaboration methods
Key members involved
Period of time
Outcome
Benefits
Challenges/Limitations
Improvements
Supervisor
Supervisor signed
Date
Comments

ASSESSMENT TASK 4: PROJECT – SERVICE PROVIDER FEEDBACK FORM

Task Summary: This assessment is in two parts: Part A - You are to seek feedback on how effectively you collaborated with three of the external individual or service providers. Part B – You are to conduct a self-assessment and evaluate your performance.

What do I need in order to complete this assessment?

· Access to your workplace

· Access to three external service providers or individuals

· Client feedback form (provided)

When do I do this task?

You will do this task during your own time

what do I need to do if I get something wrong?

If your assessor feels that you have not completed part of the task to a satisfactory standard, they will discuss resubmission with you.

Instructions:

For this task you will need to document your experience of collaborating with three external individuals or groups as part of your work placement.

You are to record your experiences using the template provided.

Part A - Instructions to students:

For this task you will need to give the attached Client Feedback Forms to three external individuals or groups you have worked collaboratively with as part of your work.

You are to ask them to fill out the form with honest responses.

If the individuals or providers prefer to provide their feedback verbally, you can sit with them and fill out the feedback form yourself.

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CHCPRP001 Develop and Maintain Networks and Collaborative Partnerships © Advance College

PROVIDER 1 Feedback Form
Student’s name
Date
How did the student collaborate effectively with you? i.e. types of formal and informal communication Provide examples to support your response.
Was the student able to liaise with key members and maintain positive networks with members across the organisation? Provide examples to support your response.
Did the student share information including the communication of issues with you as required? Provide examples to support your response.
Did the student represent the organisation in a positive and professional manner? Provide examples to support your response.
Client signature (optional)
Date

PROVIDER 2 Feedback Form
Student’s name
Date
How did the student collaborate effectively with you? i.e. types of formal and informal communication Provide examples to support your response.
Was the student able to liaise with key members and maintain positive networks with members across the organisation? Provide examples to support your response.
Did the student share information including the communication of issues with you as required? Provide examples to support your response.
Did the student represent the organisation in a positive and professional manner? Provide examples to support your response.
Client signature (optional)
Date

PROVIDER 3 Feedback Form
Student’s name
Date
How did the student collaborate effectively with you? i.e. types of formal and informal communication Provide examples to support your response.
Was the student able to liaise with key members and maintain positive networks with members across the organisation? Provide examples to support your response.
Did the student share information including the communication of issues with you as required? Provide examples to support your response.
Did the student represent the organisation in a positive and professional manner? Provide examples to support your response.
Client signature (optional)
Date

Part B - Instructions to students:

After you have received feedback from three providers in Part A, provide answers to the following questions.

Explain how you gathered information about the organisation’s services and networks that you were required to work with. Describe any challenges or limitations you may have experienced.

Describe the different dynamics that you observed of three service providers you worked collaboratively with during your work.

Based on the feedback you have received; provide three ways you can improve future communication with providers

How well were you able to keep client information up to date? How did you inform key members of the networks and service providers?

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© Advance College