Research paper on data breach
Security Policies and Implementation Issues
Chapter 9
User Domain Policies
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Security Policies and Implementation Issues
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Learning Objective
Describe the different information systems security (ISS) policies associated with the User Domain.
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Security Policies and Implementation Issues
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Key Concepts
Reasons for governing users with policies
Regular and privileged users
Acceptable use policy (AUP) and privileged-level access agreement (PAA)
Security awareness policy (SAP)
Differences between public and private User Domain policies
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Security Policies and Implementation Issues
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The User as the Weakest Link in the Security Chain
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Security Policies and Implementation Issues
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Social engineering can occur at any time within any organization
Human mistakes often occur and can lead to security breaches
People that use computers have different skill levels, thus have different perceptions on information security
The User as the Weakest Link in the Security Chain
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Security Policies and Implementation Issues
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One of the most significant threats come from within an organization from an “Insider”
Applications have weaknesses that are not known and these weaknesses can be exploited by users either knowingly or unknowingly
Security awareness training can remove this weakest link in the security chain
Different Types of Users Within an Organization
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Security Policies and Implementation Issues
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Employees
System admins
Security personnel
Contractors
Vendors
Guests and general public
Control partners
Example of User Types
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Security Policies and Implementation Issues
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Contingent and System Accounts
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Security Policies and Implementation Issues
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Contingent Accounts
Need unlimited rights to install, configure, repair, and recover networks and applications, and to restore data
System Accounts
Need elevated privileges to start, stop, and manage system services
Credentials are prime targets for hackers
IDs are not assigned to individuals until a disaster recovery event is declared
Accounts can be interactive or non-interactive
System accounts are also referred to as “service accounts”
User Access Requirements
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Security Policies and Implementation Issues
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Each user requires different levels of access to applications and information within the organization
Users require information from different systems across the organization to do their jobs
The data coming from different systems often has different security controls
The different role each user has within the organization can create security challenges
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Users require different access
Users require information from different systems
Data has different security controls
Differences and Similarities in User Domain Policies
Similarities
Private organizations may follow public-compliance laws depending on their governance requirements
Public organizations may be small is size and thus have similar control over their user populations
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Security Policies and Implementation Issues
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Differences and Similarities in User Domain Policies
Differences
Public organizations must follow Sarbanes Oxley Compliance (SOX), Health Insurance Portability and Accountability Act (HIPAA), and other compliance laws
Private organizations are often smaller and easier to control from a user standpoint
Private organizations may not follow public-compliance laws
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Security Policies and Implementation Issues
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Acceptable Use Policy (AUP)
Attempts to protect an organization’s computers and network
Addresses password management
Addresses software licenses
Addresses intellectual property management
Describes e-mail etiquette
Describes the level of privacy an individual should expect when using an organization’s computer or network
Describes noncompliance consequences
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Security Policies and Implementation Issues
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Privileged-Level Access Agreement (PAA)
Acknowledges the risk associated with elevated access in the event the credentials are breached or abused
Asks user to promise to use access only for approved organization business
Asks user to promise not to attempt to “hack” or breach security
Asks user to promise to protect any output from these credentials such as reports, logs, files, and downloads
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Security Policies and Implementation Issues
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Security Awareness Policy (SAP)
Addresses:
Basic principles of information security
Awareness of risk and threats
Dealing with unexpected risk
Reporting suspicious activity, incidents, and breaches
Building a culture that is security and risk aware
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Roles and Responsibilities: Who Needs Training?
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Executive Managers
Responsible for governance and compliance requirements, and funding and policy support
Program and Functional Managers
Responsible for security management, planning, and implementation; also risk management and contingency planning
IT Security Program Managers
Responsible for broad training in security planning, system and application security management, risk management, and contingency planning
Auditors
Responsible for broad training in security planning, system and application security management, risk management, and contingency planning
All Users
Responsible for basic security
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All Users
Program and Functional Managers
IT Security Program Managers
Auditors
IT Function Management and Operations Personnel
Executive Managers
Best Practices for User Domain Policies
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Security Policies and Implementation Issues
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Attachments—Never open an e-mail attachment from a source that is not trusted or known
Encryption—Always encrypt sensitive data that leaves the confines of a secure server
Least privilege— Individuals should only have the access necessary to perform their responsibilities
Unique identity—All users must use unique credentials
Virus protection—Virus and malware prevention must be installed on every desktop and laptop computer
Layered defense—Use an approach that establishes overlapping layers of security
Patch management—All network devices should have the latest security patches
Lease Access Privilege and Best Fit Access Privilege
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Security Policies and Implementation Issues
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Least Access Privileges
Customizes access to the individual
Best Fit Privileges
Customizes access to the group or class of users
Who Develops User Policies
Chief financial officer (CFO)
Chief operations officer (COO)
Information security manager
IT manager
Marketing and sales manager
Unit manager
Materials manager
Purchasing manager
Inventory manager
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Security Policies and Implementation Issues
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Case Studies
Government Laptop compromised
Collapse of Barings Bank
Unauthorized access to Defense Department Systems
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Security Policies and Implementation Issues
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Summary
Different user types and user access requirements in an organization
SAP, AUP, and PAA
Roles and responsibilities associated with user policies
User policies in public and private organizations
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Security Policies and Implementation Issues
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