Assignment 6

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Chapter9.ppt

Chapter

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9

International Strategic Alliances: Design and Management

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Learning Objectives (1 of 3)

  • Know the steps for implementing successful international strategic alliances.
  • Describe how multinational companies link value chains in international strategic alliances.
  • Understand the importance of choosing the right partners for alliances.
  • Know the important characteristics to look for in potential alliance partners.

© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website or school-approved learning management system for classroom use.

Learning Objectives (2 of 3)

  • Distinguish between equity-based international joint ventures and other types of international cooperative alliances.
  • Know the basic components of an international strategic alliance contract.
  • Understand the control systems and management structures used in alliance organizations.

© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website or school-approved learning management system for classroom use.

Learning Objectives (3 of 3)

  • Appreciate the unique problems in human resource management faced by managers in alliance organizations.
  • Realize the importance of inter-firm commitment and trust for building successful international strategic alliances.
  • Understand how multinational companies assess the performance of their international strategic alliances.
  • Know when companies should dissolve or continue their alliances.

© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website or school-approved learning management system for classroom use.

Strategic Alliance Issues

  • Although strategic alliances are a fast and flexible way to break into new markets as well as more developed markets, they are inherently unstable, for these reasons:
  • They may be poorly designed or managed.
  • Partnering with a company from a different nation compounds management difficulties.
  • Partners may disagree on how to run the business.
  • Even profitable alliances can be torn by conflict.

© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website or school-approved learning management system for classroom use.

Exhibit 9.1:
Implementing a
Strategic-Alliance Strategy

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Where to Link
in the Value Chain

  • Many benefits of strategic alliances:
  • Gain access to local partner’s knowledge of market, meet government requirements, share risks, share technology, economies of scale, access lower cost raw materials or labor.
  • Alliances combining same value-chain activities gain efficiencies, merge talents, and share risks.
  • Where to link depends on the firm’s strategic objective.

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Exhibit 9.2:
Examples of Linking Value Chains in Strategic Alliances

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Exhibit 9.3:
Value-Chain Links in US International Strategic Alliances

© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website or school-approved learning management system for classroom use.

Choosing a Partner:
The Most Important Choice?
(1 of 6)

  • The success or failure of a strategic alliance depends on how well the partners get along.
  • Especially early in the relationship, each party must believe it has a good partner who can deliver on promises and be trusted.
  • Experts suggest that multinational companies executives need to ask a number of questions about the potential partner.

© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website or school-approved learning management system for classroom use.

Choosing a Partner:
The Most Important Choice?
(2 of 6)

  • Questions to ask about a potential partner:
  • Does the partner have the necessary resources?
  • Will the partner provide access to these necessary resources?
  • Can both partners agree on clear goals and objectives for the strategic alliance?
  • Have there been attempts to minimize potential for competition and friction with the partner?
  • Does the potential partner have any alliances with your competitors?

© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website or school-approved learning management system for classroom use.

Choosing a Partner:
The Most Important Choice?
(3 of 6)

  • Questions to ask about a potential partner (con’t.):
  • Does the potential partner share with you a vision about how the cross-border strategic alliance might evolve?
  • Is the partner willing and able to contribute the necessary skills and resources for the alliance is successful?
  • Has the partner had success with strategic alliances?
  • Have you compared the potential partner with other partners in terms of value creation?
  • Does the cross-border alliance fit with your vision of your future alliance network?

© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website or school-approved learning management system for classroom use.

Choosing a Partner:
The Most Important Choice?
(4 of 6)

  • There are several key criteria for choosing an appropriate alliance partner:
  • Seek strategic complementarity.
  • Prospective partners must understand each other’s strategic objectives, short & long term.
  • Pick a partner with complementary skills.
  • Technical complementarity is most important.
  • Find partners with similar but not identical products.

© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website or school-approved learning management system for classroom use.

Choosing a Partner:
The Most Important Choice?
(5 of 6)

  • Seek out companies with compatible management styles.
  • Seek a partner that will provide the “right” level of mutual dependency; partners must rely on each other.
  • Avoid the “anchor” partner:
  • Anchor Partner: a partner that holds back the strategic alliance because it cannot or will not provide its share of the funding.

© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website or school-approved learning management system for classroom use.

Choosing a Partner:
The Most Important Choice?
(6 of 6)

  • Be cautious of the “elephant-and-ant” complex.
  • This occurs when two companies are greatly unequal in size.
  • The large firm may dominate the smaller firm.
  • Assess operating policy differences with potential partners.
  • Assess the difficulty of cross-cultural communication with a likely partner.

© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website or school-approved learning management system for classroom use.

Exhibit 9.4: International Strategic Alliances for Small Multinational Companies: Incentives & Concerns

SOURCE: Adapted from Ghisi, F. A., J. A. G. da Silveria, T. Kristensen, M. Hingley, and A. Lindgreen. 2008. “Horizontal alliances amongst small retailers in Brazil.” British Food Journal, 110(4 / 5): 514–538; Peridis, Theodoros. 1992. “Strategic alliances for smaller firms.” Research in Global Strategic Management, 3, 129–142.

Incentives Concerns
Gain legitimacy Act as a seal of approval Relative level of contribution Must commit relatively more assets than large firm
Develop links in distribution channel Using large firm’s existing channels Entering a large scale of operations Lack of experience with large-scale operations
Access to resources Sped-up access to market Risk of unequal proprietary information disclosure Easier access to small firm’s information
Diversification of risk Sharing risk with richer partner Mismatch of interacting managers Small-firm entrepreneur with large-firm functional/product specialists
Loss of control Concern of large firm’s dominating relationship

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Choosing an Alliance Type

  • There are three main types of strategic alliances:
  • Informal international cooperative alliances
  • Formal international cooperative alliances (ICAs)
  • International joint ventures (IJVs)

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Informal International Cooperative Alliance

  • An Informal International Cooperative Alliance is:
  • A non-legally binding agreement between companies from two or more countries to cooperate.
  • They may be agreements of any kind, and may provide links anywhere on their value chains.
  • Because there is no legally-binding agreement, managers usually limit the scope of involvement, and resist revealing proprietary information.

© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website or school-approved learning management system for classroom use.

Formal International Cooperative Alliances (ICAs)

  • A formal International Cooperative Alliance (ICA)
  • Calls for high degree of involvement with partners.
  • Usually, a formal contract specifies what each partner will give and receive.
  • May require sharing proprietary information, which makes backing out of this alliance more difficult.
  • Sometimes one partner may take an equity share of ownership of the other. The popular press calls these relationships “joint ventures,” but no separate legal entityis created.

© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website or school-approved learning management system for classroom use.

International Joint Ventures (IJVs)

  • An International Joint Venture is a self-standing legal entity owned by two or more parent companies from different countries; each has an equity interest.
  • The venture need not be equally owned.
  • Contributions may be cash, technology or other resources.
  • If there are many members, the entity is called a consortium.

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Negotiating the Agreement

  • Both formal ICAs and IJV require a negotiated and signed contract.
  • Negotiation issues include:
  • Products or services of the alliance
  • Equity contributions (cash or other resources)
  • Management structure
  • “Prenuptial” agreements regarding dissolution

© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website or school-approved learning management system for classroom use.

Building the Organization: Organizational Design
in Strategic Alliances

  • Design of the organization depends on the type of alliance chosen.
  • Informal ICAs often do not require formal design.
  • Formal ICAs may require a separate organizational unit housed in one company, with employees from both.
  • IJVs are separate legal entities, and require a separate organization to carry out the alliance’s objectives.

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Decision-Making Control

  • There are two major areas of decision making:
  • Operational decisions (daily running of organization)
  • Strategic decisions (strategy for long term survival)
  • Majority owners do not necessarily control both areas.
  • IJVs’ strategic decision-making takes place at the level of the board of directors or top management.
  • In non equity ICAs, strategic decisions remain with parent companies.

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Management Structures (1 of 3)

  • MNCs typically use five management control structures for their ICAs or IJVs:
  • 1. Dominant Parent: The Dominant Parent controls strategic and operational decision making.
  • Often has majority ownership
  • Treats the IJV as its wholly owned subsidiary
  • 2. Shared Management: both parent companies contribute approximately the same number of managers to the alliance organization

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Management Structures (2 of 3)

  • MNCs typically use five management control structures for their ICAs or IJVs: (cont’d)
  • 3. Split Control Management: Partners usually share strategic decision making and make functional decisions independently.
  • 4. Independent Management: Alliance managers act more like managers from a separate company.
  • IJVs often recruit managers from outside the parent companies.

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Management Structures (3 of 3)

  • MNCs typically use five management control structures for their ICAs or IJVs: (cont’d)
  • 5. Rotating Management: Managers from the partners rotate through the key positions in the management hierarchy.
  • This structure is popular in developing countries.
  • It serves to trains management talent and helps to transfer expertise to the developing country.

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Choosing a Strategic Alliance Management Structure (1 of 2)

  • If partners have similar technologies and know-how, and contribute equally, a Shared Management structure is preferred.
  • If partners have different technologies but contribute equally, a Split Management structure is preferred.
  • If one partner has a dominant equity position, or is more important to one partner, a Dominant Management structure is more likely.

© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website or school-approved learning management system for classroom use.

Choosing a Strategic Alliance Management Structure (2 of 2)

  • For joint ventures in particular:
  • Mature joint ventures move to independent structures as the joint venture’s management team gains more expertise.
  • Joint ventures in countries with a high degree of government intervention produce IJVs with local partner dominance.
  • Independent management structures are more likely when the market is expanding, the venture does not require much capital, or the venture does not require much R&D input from its parents.

© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website or school-approved learning management system for classroom use.

Commitment and Trust:
The Soft Side of
Alliance Management (1 of 5)

  • Managers from both failed and successful strategic alliances advise the importance of building mutual trust and commitment among partners from the beginning.
  • Commitment: taking care of each other and putting forth extra effort to make the venture work
  • Attitudinal commitment: Willingness to dedicate resources and efforts and face risks to make the alliance work.

© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website or school-approved learning management system for classroom use.

Commitment and Trust:
The Soft Side of
Alliance Management (2 of 5)

  • If alliance partners demonstrate these aspects of commitment, the venture will develop based on the principles of Fair Exchange.
  • Fair Exchange: Fair exchange occurs when partners believe that they receive benefits from the relationship equal to their contributions.

© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website or school-approved learning management system for classroom use.

Commitment and Trust:
The Soft Side of
Alliance Management (3 of 5)

  • Commitment also has a practical side:
  • Calculative Commitment: comes from the evaluations, expectations, and concerns about the future potential for gaining rewards from the relationship.
  • Businesses require tangible outcomes for a relationship to continue.
  • A study of commitment in IJVs suggests that commitment increases when both partners achieve their strategic goals.

© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website or school-approved learning management system for classroom use.

Commitment and Trust:
The Soft Side of
Alliance Management (4 of 5)

  • Trust and Commitment go hand in hand.
  • Credibility Trust: the confidence that the partner has the intent and ability to meet promised obligations and commitments.
  • Benevolent Trust: the confidence that the partner will behave with goodwill and with fair exchange.
  • The development of trust between alliance partners may take time.

© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website or school-approved learning management system for classroom use.

Commitment and Trust:
The Soft Side of
Alliance Management (5 of 5)

  • Why is trust important?
  • Successful cooperation requires alliance partners to contribute quality inputs to the organization.
  • When there is no trust, partners hold back or take unfair advantage of each other, making failure likely.
  • Formal contracts can never identify all issues that will arise, so a trusting relationship is necessary.
  • Technology and knowledge also include tacit elements that can only be shared when there is trust.

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Exhibit 9.7:
The Trust/Commitment Cycle

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Building and Sustaining
Trust and Commitment

  • To build and sustain trust and commitment, Multinational managers should consider key factors:
  • Pick your partner carefully.
  • Know each side’s strategic goals.
  • Seek win-win situations.
  • Go slowly.
  • Invest in cross-cultural training.
  • Invest in direct communication.
  • Find the right levels of trust and commitment.

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Exhibit 9.8:
The “Right” Levels of
Trust and Commitment

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Assessing the Performance of an International Strategic Alliance

  • If the strategic intent is to produce immediate results, use standard financial and efficiency measures.
  • Some strategic alliances provide indirect strategic benefits, but may never generate profits.
  • To assess IJV and ICA performance, criteria other than financials must be included, such as organizational learning, and subjective measures like alliance satisfaction and harmony.

© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website or school-approved learning management system for classroom use.

If the Alliance Does Not Work (1 of 2)

  • If an alliance does not work, there are two choices:
  • Improve implementation, or
  • Negotiate an end
  • Know when to quit and when to invest more.
  • Avoid “escalation of commitment:”
  • Managers continue in an alliance longer than necessary because of past financial and emotional investments.

© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website or school-approved learning management system for classroom use.

If the Alliance Does Not Work (2 of 2)

  • Plan the end at the beginning.
  • Create “prenuptial agreements” at the start of the venture in which the partners decide how to terminate the alliance.
  • The advantage of the “prenuptial” is that negotiation takes place at a positive and friendly stage.
  • Recognize that death of the venture does not always mean failure.
  • Many alliances are short term.

© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website or school-approved learning management system for classroom use.

Learning to Partner: Building a Dedicated Strategic Alliance Unit and Key Lessons from Cross-Border Alliances (1 of 2)

  • Alliances are so common that firms are developing Strategic Alliance Units to manage their design. They provide processes and procedures that help managers:
  • Identify the need for an alliance
  • Evaluate partners
  • Negotiate agreements
  • Structure the alliance organizations
  • Develop specific performance indicators

© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website or school-approved learning management system for classroom use.

Learning to Partner: Building a Dedicated Strategic Alliance Unit and Key Lessons from Cross-Border Alliances (1 of 2)

  • Key lessons learned from cross-border alliances:
  • Understand and appreciate business and cultural differences.
  • Keep strong executive support.
  • Communicate.
  • Practice commitment, trust and dedication
  • Have “checkpoints” as the alliance is being implemented.
  • Review the alliance’s viability.

© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website or school-approved learning management system for classroom use.

Summary and Conclusions

  • The use of international strategic alliances continues to grow in international business.
  • Chapter 9 provides a solid understanding of the basics and how to manage strategic alliances.
  • Strategic alliances are prone to failure and great effort must be taken to make them successful.