Assignment 6
Chapter
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9
International Strategic Alliances: Design and Management
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Learning Objectives (1 of 3)
- Know the steps for implementing successful international strategic alliances.
- Describe how multinational companies link value chains in international strategic alliances.
- Understand the importance of choosing the right partners for alliances.
- Know the important characteristics to look for in potential alliance partners.
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Learning Objectives (2 of 3)
- Distinguish between equity-based international joint ventures and other types of international cooperative alliances.
- Know the basic components of an international strategic alliance contract.
- Understand the control systems and management structures used in alliance organizations.
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Learning Objectives (3 of 3)
- Appreciate the unique problems in human resource management faced by managers in alliance organizations.
- Realize the importance of inter-firm commitment and trust for building successful international strategic alliances.
- Understand how multinational companies assess the performance of their international strategic alliances.
- Know when companies should dissolve or continue their alliances.
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Strategic Alliance Issues
- Although strategic alliances are a fast and flexible way to break into new markets as well as more developed markets, they are inherently unstable, for these reasons:
- They may be poorly designed or managed.
- Partnering with a company from a different nation compounds management difficulties.
- Partners may disagree on how to run the business.
- Even profitable alliances can be torn by conflict.
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Exhibit 9.1:
Implementing a
Strategic-Alliance Strategy
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Where to Link
in the Value Chain
- Many benefits of strategic alliances:
- Gain access to local partner’s knowledge of market, meet government requirements, share risks, share technology, economies of scale, access lower cost raw materials or labor.
- Alliances combining same value-chain activities gain efficiencies, merge talents, and share risks.
- Where to link depends on the firm’s strategic objective.
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Exhibit 9.2:
Examples of Linking Value Chains in Strategic Alliances
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Exhibit 9.3:
Value-Chain Links in US International Strategic Alliances
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Choosing a Partner:
The Most Important Choice?
(1 of 6)
- The success or failure of a strategic alliance depends on how well the partners get along.
- Especially early in the relationship, each party must believe it has a good partner who can deliver on promises and be trusted.
- Experts suggest that multinational companies executives need to ask a number of questions about the potential partner.
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Choosing a Partner:
The Most Important Choice?
(2 of 6)
- Questions to ask about a potential partner:
- Does the partner have the necessary resources?
- Will the partner provide access to these necessary resources?
- Can both partners agree on clear goals and objectives for the strategic alliance?
- Have there been attempts to minimize potential for competition and friction with the partner?
- Does the potential partner have any alliances with your competitors?
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Choosing a Partner:
The Most Important Choice?
(3 of 6)
- Questions to ask about a potential partner (con’t.):
- Does the potential partner share with you a vision about how the cross-border strategic alliance might evolve?
- Is the partner willing and able to contribute the necessary skills and resources for the alliance is successful?
- Has the partner had success with strategic alliances?
- Have you compared the potential partner with other partners in terms of value creation?
- Does the cross-border alliance fit with your vision of your future alliance network?
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Choosing a Partner:
The Most Important Choice?
(4 of 6)
- There are several key criteria for choosing an appropriate alliance partner:
- Seek strategic complementarity.
- Prospective partners must understand each other’s strategic objectives, short & long term.
- Pick a partner with complementary skills.
- Technical complementarity is most important.
- Find partners with similar but not identical products.
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Choosing a Partner:
The Most Important Choice?
(5 of 6)
- Seek out companies with compatible management styles.
- Seek a partner that will provide the “right” level of mutual dependency; partners must rely on each other.
- Avoid the “anchor” partner:
- Anchor Partner: a partner that holds back the strategic alliance because it cannot or will not provide its share of the funding.
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Choosing a Partner:
The Most Important Choice?
(6 of 6)
- Be cautious of the “elephant-and-ant” complex.
- This occurs when two companies are greatly unequal in size.
- The large firm may dominate the smaller firm.
- Assess operating policy differences with potential partners.
- Assess the difficulty of cross-cultural communication with a likely partner.
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Exhibit 9.4: International Strategic Alliances for Small Multinational Companies: Incentives & Concerns
SOURCE: Adapted from Ghisi, F. A., J. A. G. da Silveria, T. Kristensen, M. Hingley, and A. Lindgreen. 2008. “Horizontal alliances amongst small retailers in Brazil.” British Food Journal, 110(4 / 5): 514–538; Peridis, Theodoros. 1992. “Strategic alliances for smaller firms.” Research in Global Strategic Management, 3, 129–142.
| Incentives | Concerns |
| Gain legitimacy Act as a seal of approval | Relative level of contribution Must commit relatively more assets than large firm |
| Develop links in distribution channel Using large firm’s existing channels | Entering a large scale of operations Lack of experience with large-scale operations |
| Access to resources Sped-up access to market | Risk of unequal proprietary information disclosure Easier access to small firm’s information |
| Diversification of risk Sharing risk with richer partner | Mismatch of interacting managers Small-firm entrepreneur with large-firm functional/product specialists |
| Loss of control Concern of large firm’s dominating relationship |
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Choosing an Alliance Type
- There are three main types of strategic alliances:
- Informal international cooperative alliances
- Formal international cooperative alliances (ICAs)
- International joint ventures (IJVs)
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Informal International Cooperative Alliance
- An Informal International Cooperative Alliance is:
- A non-legally binding agreement between companies from two or more countries to cooperate.
- They may be agreements of any kind, and may provide links anywhere on their value chains.
- Because there is no legally-binding agreement, managers usually limit the scope of involvement, and resist revealing proprietary information.
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Formal International Cooperative Alliances (ICAs)
- A formal International Cooperative Alliance (ICA)
- Calls for high degree of involvement with partners.
- Usually, a formal contract specifies what each partner will give and receive.
- May require sharing proprietary information, which makes backing out of this alliance more difficult.
- Sometimes one partner may take an equity share of ownership of the other. The popular press calls these relationships “joint ventures,” but no separate legal entityis created.
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International Joint Ventures (IJVs)
- An International Joint Venture is a self-standing legal entity owned by two or more parent companies from different countries; each has an equity interest.
- The venture need not be equally owned.
- Contributions may be cash, technology or other resources.
- If there are many members, the entity is called a consortium.
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Negotiating the Agreement
- Both formal ICAs and IJV require a negotiated and signed contract.
- Negotiation issues include:
- Products or services of the alliance
- Equity contributions (cash or other resources)
- Management structure
- “Prenuptial” agreements regarding dissolution
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Building the Organization: Organizational Design
in Strategic Alliances
- Design of the organization depends on the type of alliance chosen.
- Informal ICAs often do not require formal design.
- Formal ICAs may require a separate organizational unit housed in one company, with employees from both.
- IJVs are separate legal entities, and require a separate organization to carry out the alliance’s objectives.
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Decision-Making Control
- There are two major areas of decision making:
- Operational decisions (daily running of organization)
- Strategic decisions (strategy for long term survival)
- Majority owners do not necessarily control both areas.
- IJVs’ strategic decision-making takes place at the level of the board of directors or top management.
- In non equity ICAs, strategic decisions remain with parent companies.
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Management Structures (1 of 3)
- MNCs typically use five management control structures for their ICAs or IJVs:
- 1. Dominant Parent: The Dominant Parent controls strategic and operational decision making.
- Often has majority ownership
- Treats the IJV as its wholly owned subsidiary
- 2. Shared Management: both parent companies contribute approximately the same number of managers to the alliance organization
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Management Structures (2 of 3)
- MNCs typically use five management control structures for their ICAs or IJVs: (cont’d)
- 3. Split Control Management: Partners usually share strategic decision making and make functional decisions independently.
- 4. Independent Management: Alliance managers act more like managers from a separate company.
- IJVs often recruit managers from outside the parent companies.
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Management Structures (3 of 3)
- MNCs typically use five management control structures for their ICAs or IJVs: (cont’d)
- 5. Rotating Management: Managers from the partners rotate through the key positions in the management hierarchy.
- This structure is popular in developing countries.
- It serves to trains management talent and helps to transfer expertise to the developing country.
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Choosing a Strategic Alliance Management Structure (1 of 2)
- If partners have similar technologies and know-how, and contribute equally, a Shared Management structure is preferred.
- If partners have different technologies but contribute equally, a Split Management structure is preferred.
- If one partner has a dominant equity position, or is more important to one partner, a Dominant Management structure is more likely.
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Choosing a Strategic Alliance Management Structure (2 of 2)
- For joint ventures in particular:
- Mature joint ventures move to independent structures as the joint venture’s management team gains more expertise.
- Joint ventures in countries with a high degree of government intervention produce IJVs with local partner dominance.
- Independent management structures are more likely when the market is expanding, the venture does not require much capital, or the venture does not require much R&D input from its parents.
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Commitment and Trust:
The Soft Side of
Alliance Management (1 of 5)
- Managers from both failed and successful strategic alliances advise the importance of building mutual trust and commitment among partners from the beginning.
- Commitment: taking care of each other and putting forth extra effort to make the venture work
- Attitudinal commitment: Willingness to dedicate resources and efforts and face risks to make the alliance work.
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Commitment and Trust:
The Soft Side of
Alliance Management (2 of 5)
- If alliance partners demonstrate these aspects of commitment, the venture will develop based on the principles of Fair Exchange.
- Fair Exchange: Fair exchange occurs when partners believe that they receive benefits from the relationship equal to their contributions.
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Commitment and Trust:
The Soft Side of
Alliance Management (3 of 5)
- Commitment also has a practical side:
- Calculative Commitment: comes from the evaluations, expectations, and concerns about the future potential for gaining rewards from the relationship.
- Businesses require tangible outcomes for a relationship to continue.
- A study of commitment in IJVs suggests that commitment increases when both partners achieve their strategic goals.
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Commitment and Trust:
The Soft Side of
Alliance Management (4 of 5)
- Trust and Commitment go hand in hand.
- Credibility Trust: the confidence that the partner has the intent and ability to meet promised obligations and commitments.
- Benevolent Trust: the confidence that the partner will behave with goodwill and with fair exchange.
- The development of trust between alliance partners may take time.
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Commitment and Trust:
The Soft Side of
Alliance Management (5 of 5)
- Why is trust important?
- Successful cooperation requires alliance partners to contribute quality inputs to the organization.
- When there is no trust, partners hold back or take unfair advantage of each other, making failure likely.
- Formal contracts can never identify all issues that will arise, so a trusting relationship is necessary.
- Technology and knowledge also include tacit elements that can only be shared when there is trust.
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Exhibit 9.7:
The Trust/Commitment Cycle
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Building and Sustaining
Trust and Commitment
- To build and sustain trust and commitment, Multinational managers should consider key factors:
- Pick your partner carefully.
- Know each side’s strategic goals.
- Seek win-win situations.
- Go slowly.
- Invest in cross-cultural training.
- Invest in direct communication.
- Find the right levels of trust and commitment.
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Exhibit 9.8:
The “Right” Levels of
Trust and Commitment
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Assessing the Performance of an International Strategic Alliance
- If the strategic intent is to produce immediate results, use standard financial and efficiency measures.
- Some strategic alliances provide indirect strategic benefits, but may never generate profits.
- To assess IJV and ICA performance, criteria other than financials must be included, such as organizational learning, and subjective measures like alliance satisfaction and harmony.
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If the Alliance Does Not Work (1 of 2)
- If an alliance does not work, there are two choices:
- Improve implementation, or
- Negotiate an end
- Know when to quit and when to invest more.
- Avoid “escalation of commitment:”
- Managers continue in an alliance longer than necessary because of past financial and emotional investments.
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If the Alliance Does Not Work (2 of 2)
- Plan the end at the beginning.
- Create “prenuptial agreements” at the start of the venture in which the partners decide how to terminate the alliance.
- The advantage of the “prenuptial” is that negotiation takes place at a positive and friendly stage.
- Recognize that death of the venture does not always mean failure.
- Many alliances are short term.
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Learning to Partner: Building a Dedicated Strategic Alliance Unit and Key Lessons from Cross-Border Alliances (1 of 2)
- Alliances are so common that firms are developing Strategic Alliance Units to manage their design. They provide processes and procedures that help managers:
- Identify the need for an alliance
- Evaluate partners
- Negotiate agreements
- Structure the alliance organizations
- Develop specific performance indicators
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Learning to Partner: Building a Dedicated Strategic Alliance Unit and Key Lessons from Cross-Border Alliances (1 of 2)
- Key lessons learned from cross-border alliances:
- Understand and appreciate business and cultural differences.
- Keep strong executive support.
- Communicate.
- Practice commitment, trust and dedication
- Have “checkpoints” as the alliance is being implemented.
- Review the alliance’s viability.
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Summary and Conclusions
- The use of international strategic alliances continues to grow in international business.
- Chapter 9 provides a solid understanding of the basics and how to manage strategic alliances.
- Strategic alliances are prone to failure and great effort must be taken to make them successful.