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Chapter 9

Long-Term Care

CHAPTER OBJECTIVES

Define long-term care

Review major factors in the history, development and financing of the long-term care industry

Identify and define modes of long-term care service delivery and innovations

Identify and review ACA provisions affecting long-term care

Introduction (1)

Care needs of a lifespan may vary in intensity and duration

Level of support required for optimal functioning may vary over time on a continuum

Service locations vary with type and intensity of needs…home to institution

Services range from intense medical to social support; many combinations

Introduction (2)

Care needs, cont’d

Formal LTC (institutionally-based or operated)

Informal LTC (family, friends)

72 M 65+ by 2030; 6.6 M 85+ by 2020 (Figs. 9-1, 9-2)

Long-term care needs increase due to medical advances that increase longevity; changes in social structures that preclude home/informal care

Development of Long-Term Care Services

Colonial era: almshouses started by charitable colonists who purchased private homes for communal residences

19th-early 20th century: city, county-operated homes & infirmaries for impoverished older adults; professional home care began as response to living conditions of immigrants (e.g. VNA) & expanded to education about hygiene, nutrition

Development of Long-Term Care Services

Great Depression (1929): private citizens boarded older adults for financial benefit; many quality of care issues

Social Security (1935): enabled older adults and those with certain disabilities to avoid reliance on charity

1950s: government loans aided not-for-profit nursing home development

1965: Medicare and Medicaid passage had profound effects on the LTC industry

Development of Long-Term Care Services

Medicare & Medicaid

Stimulated nursing home industry development as a profitable businesses

Required minimum standards of care for reimbursement

Attracted scrupulous & unscrupulous operators

Abuses

1970s public exposes’: Congressional hearings on inhumane treatment, by Ralph Nader, others, e.g.

Untrained, inadequate staff

Hazardous, unsanitary conditions

Over, under-medication

Discrimination against minorities

Thefts of belongings

Reforms

Medicare and Medicaid certification

State nursing home & home care licensing

Appropriate staff credentialing

Laws for elder abuse reporting

Regulations on restraints

Nursing home residents’ “bill of rights”

Ombudsman programs

Modes of Long-term Care Service Delivery (1)

Institutions such as nursing homes and skilled nursing facilities (SNFs): custodial; chronic care management

Community-based: adult day care, residential group homes, in-home care

Modes of Long-term Care Service Delivery (2)

Skilled nursing care

Assisted living facilities

Home care

Hospice

Respite

Adult day care

Innovations

Skilled Nursing Care (1)

Skilled nursing facility: (Medicare/Medicaid certified): “a facility or distinct part of one, primarily engaged in providing skilled nursing care and related services for people requiring medical or nursing care, or rehabilitation services.”

3.3 M reside in 15,884 facilities; 86% >65 years

Skilled Nursing Care (2)

Costs

Annual national expenditures: $138.4 B; double cost of home care

Medicare, Medicaid pay ~ 62%; 38% private, out-of-pocket, long-term care insurance

Private room = $ 90,520/year; semi-private= $81,030/year

Occupancy declining: More assisted-living, community-support options; staying healthy longer

Skilled Nursing Care: Staffing

Administrator

Medical Director

Registered Nurses and Licensed Practical Nurses

Certified Nurse Assistants

Social workers

Nutrition & Dietary Staff

Rehabilitation (PT & OT)

Recreational/ Activities

Housekeeping/Plant & Facilities

Skilled Nursing Care (4)

1987 OBRA increased government regulations re: periodic functional assessments of residents, aide training, restraints, bill of rights, medical director oversight

States licensure administrators

Analyses indicate quality variations between for-profit & not-for-profit entities

ACA: certified SNFs must publicly disclose ownership information, expenditures, quality indicators on the web

Assisted Living Facilities (1)

Appropriate for people not requiring skilled nursing services whose needs lie in the custodial and supportive realm: “a program that provides and/or arranges for daily meals, personal and other supportive services, health care and 24-hour oversight to persons residing in a group residential facility who need assistance with the activities of daily living.”

Includes residential group homes for developmentally disabled, physically challenged

Assisted Living Facilities (2)

Single homes to multi-unit apartments

6,315 communities with 475,000 apartments housing 1 million+; growth projected to ~2 M+ by 2030.

Primarily personal payment; varying costs; average monthly cost = $3,326

State regulations vary; quality is function of ownership policies coupled with regulation

Home Care (1)

Community-based care provided in private residences; long-term for chronically ill; short-term for rehabilitation after illness or hospitalization

Formal system: agency-employed professionals or self-employed who contract privately with clients

Agency rapid growth following Medicare reimbursement in 1965; by 1987 5,900+ dominated by public health agencies; 1990s growth again: Olmstead decision, MC & MA changes, evolving demographics & technology advances

Home Care (2)

3.4 M Medicare receipts among 11,900 agencies, 70% for- profit; $74.3 B annual costs; MC & MA covered 81.4% total expenditures (Table 9-2)

Medicare reimbursement initially required professional nursing, allied health services; home confinement; physician order; agency certification; ACA includes added patient assessment requirements to guard against fraud

Home Care (3)

Additional ACA provisions support home & community based care:

“Medicaid Follows the Person” for home & community services for individuals transitioning from institutional to home care

“Community First Choice Options in Medicaid,” “State Balancing Incentive Program,” “Federal Coordinated Health Care Office:” to encourage community based over institutional care

Home Care (4)

Medicare & Medicaid certification requires agency state licensing; accreditation by private organizations, e.g. the Joint Commission is voluntary

Extensive research 2000-2010 from multiple sources documents significant cost-effectiveness of home care compared with institutional care for conditions requiring IV antibiotic therapies, diabetes, chronic obstructive pulmonary disease and congestive heart failure

Informal Home Care (1)

Provided by family/friends; 80% by family members

61 M family caregivers; 75% female who also work outside the home; “sandwich generation” may have triple caring roles with aged relative, children and grandchildren; burnout is common

Market value: $ 450 B/yr., 2x+ value of nursing home and agency supplied home care combined

Informal Home Care (2)

Caregiver needs:

FMLA 1993: 12 weeks job-protected unpaid leave in companies of >50 employees (excludes 50% of workers)

Other leave provisions: CA , a few other states allow partial payment for limited periods, other states under consideration; federal employees in 40+ states

Informal Home Care (3)

ACA: “Independence at Home Medical Practice Pilot Program” provides Medicare recipients with at home primary care services; “Community Care Transitions Program” for high-risk Medicare patients following hospital discharge

1990s Home Care Reforms

Federal investigations of rising costs & quality concerns prompted:

Operation Restore Trust (ORT) targeted Medicare billing practices

BBA of 1997 stiffened requirements for Medicare certification

Outcomes & Assessment Information Set (OASIS): reporting of patient condition, satisfaction

Dept. of Justice, FBI, Inspector General, state law enforcement coordinate anti-fraud/abuse activities

Hospice Care (1)

A philosophy of care for terminally ill

Palliative, comprehensive care for physical & emotional symptoms; not cure-directed

Low-tech: pain control, quality of remaining life

Settings: home, dedicated hospice facilities, hospitals, SNFs; 450,000 volunteers

Medicare certification requires 5% patient care hours as volunteers

Hospice Care (2)

Roots in medieval Europe

Modern model (1960s): London, U.K.; Dr. Cicely Saunders

First U.S. hospice 1974 in CT as grassroots movement; all volunteer

2011: 1.6M patients in 5,300 agencies; ~45% U.S. deaths

60% for-profit; 34% not-for-profit; 5% gov’t.

Hospice Care (3)

Staff: Physician director, physicians, nurses, social workers, counselors, supportive staff

Provide all required drugs, medical appliances, supplies

Bereavement services for survivors and general community

Respite Care (1)

Temporary, surrogate care for a patient in primary care giver(s) absence

1970s origin: deinstitutionalization of developmentally disabled and mentally ill

Short-term service gives “respite” to at-home caregivers

Purpose: forestall placement in institutional setting by providing caregivers periods of relief

Respite Care (2)

Duration: short-term & intermittent

Settings: homes, day care centers, hospitals, nursing homes

Staff: professionals and trained laypersons

Not-for-profit organizations: grants help to fund services

Models: Alzheimer’s disease inpatient; adult-day care centers; in-home assistance; temporary hospital or nursing home placement

Respite Care: Funding

Medicare payment: requires placement in certified hospital, hospice or nursing home; recipient pays 5% of Medicare-approved fee

Medicaid payment: very limited, stringent requirements

Barriers: viewed as “social” not “medical” need benefitting caregivers; difficult planning for intermittent, unpredictable needs

Respite Care (4)

Enabling Legislation: Lifespan Respite Care Act of 2006- $ 289 M for state respite care program grants acknowledged value of informal care systems

Administration on Aging (AoA) advocates for federal support of demonstration programs on cost-effectiveness of community services to enable continued independent living

Adult Day Care (1)

Origin: Lionel Cousins (1960s) to prepare institutionalized mental health patients for discharge into the community

Supervised social activities (social model)

Supervised medical, rehabilitative activities (medical model)

Temporary relief to caregivers; therapeutic social contacts for care recipients

Adult Day Care (2)

Staff: variable for social & medical models

4,600 centers; most state-licensed

80% not-for-profit

Payment by private fees, grants, charitable funds

Quality & Accreditation (1999): Commission on Accreditation of Rehabilitation Facilities & National Adult Day Services Assn. issued quality standards

Innovations in Long-term Care: Types

Program of All-inclusive care for the Elderly (PACE)

Continuing Care and Life Care Communities

Naturally Occurring Retirement Communities (NORCs)

High Technology Home Care

Innovations in Long-term Care: Aging in Place

San Francisco (1972): Medicare demonstration project for Chinatown community: On Lok: “peaceful & happy abode.”

Frail older Americans remain at home with coordinated interdisciplinary support services

Outcomes: lower hospitalization & nursing home placements

BBA (1997): PACE approved as permanent Medicare benefit; 2012: 88 PACE programs in 29 states

Innovations in Long-term Care: Aging in Place

Programs coordinate continuum of services e.g. nursing, home care aide assistance, homemakers, 24-hour emergency response systems, home-delivered groceries, transportation to health appointments

Continuing Care Retirement (CCRC) & Continuing Life Care (CCLC) Communities

CCRCs for those desiring an alternative to residing in their own homes as they age; 2,200+ with 725,000 residents; 80% not-for-profit, 50% faith based.

Residences located on campuses offering social services, meals, access to contractual medical services in addition to housing

Life care or extended contract/continuing life care community (CCLC): Most expensive; unlimited assisted living, medical treatment, skilled nursing care without additional cost

Continuing Care Retirement (CCRC) & Continuing Life Care (CCLC) Communities

Modified contract: set of services of specific duration; higher monthly fees for added services

Fee-for-service contract: initial enrollment fee lower; assisted living, skilled nursing paid at market rates

Fees: vary but require upfront payment of $100,000- $1M; monthly charges $3,000-5,000.

Continuing Care Retirement (CCRC) & Continuing Life Care (CCLC) Communities

Use insurance-based model; regulated by state insurance departments and other agencies for applicable services

~1% of older Americans choose this CCRC option due to cost and extended commitment

Innovations in Long-term Care (7)

Naturally-occurring retirement communities (NORCs)

Coined by Dr. Michael Hunt (U of Wisconsin Prof. of urban planning), 1980s

Apartment building residents, neighborhoods, community sections harboring aging residents

AOA demonstration grants programs underway: case management, nursing, social, recreation, nutrition

Innovations in Long-term Care (8)

High-technology home care

Advanced technology for intravenous infusions, ventilation, dialysis, parenteral nutrition, chemotherapy available in the home

Specialist home care personnel (nurses, pharmacists, respiratory therapists, etc.)

Cost effective

Preferred by patients

Long Term Care Insurance (1)

1970s: first offered for nursing home care only

2010: AARP estimates 7-9 M policy owners; 95% cover continuum of services

Many employers now offer as benefit

Federal government offers tax deductions for employer contributions; many states offer tax incentives to individual purchasers

Broad spectrum of benefit options & costs

Increases choices & avoids public dependency

Long Term Care Insurance (2)

ACA Community Living Assistance Services & Supports Act (CLASS Act): proposed national voluntary LTCI program funded by payroll deductions with benefits eligibility in 5 years.

Abandoned by DHHS in 2011: design flaws: voluntary enrollment lacked adequate risk base; age range of benefit eligibility too broad

Would have provided opportunity to shift costs from Medicaid to private insurance

The Future of Long Term Care (1)

Increased diversification & specialization to meet wide range of needs, e.g. dementia, other chronic disease management of aging population

Managed care integrated provider networks bundle hospitalization and post-hospital care into one “episode;”

ACA provisions will support increased community-based care; ACOs with PCMHs integrate LTC into continuum of services

Future of Long-Term Care (2)

Staffing shortages due to low wages, workload and conditions, lack of social supports for workers, lack of career mobility; Private philanthropic, government initiatives continue to seek solutions

Support for informal caregivers

Legislation for paid family leave on horizon in several states

Continued experimentation with ACA demonstration project outcomes to suggest system refinements