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Chapter9-BrandingandProductDecisions.pptx

Branding and Product Decisions

What’s this chapter about?

Importance of brand and branding

Key influencers of product decision making

Brand

A brand is a name, term, sign, symbol, or design, or a combination of these, that identifies the maker or seller of a product or service and differentiates them from those of competitors

Adds value to a product

Communicates product quality, consistency, etc.

Prevents from being copied by competitors

Individual vs. Family Brands

Individual

Creating distinct brand names for the individual products created by a company

Focused brand strategy for each product

Family

A number of products in a line or mix share same brand name worldwide

Marketing multiple products under the same brand name

Why Brands Matter?

Strong brands build emotional connections with customers

Brand Equity refers to a brand’s value to its organization over and above the value of the generic version of the product

Brand equity provides competitive advantage

Brand equity results in brand loyal consumers and attachment

Brands and Self

Extended Self

People define themselves through their possessions, brands

Possessions can be integrated within self-concept

Which brands are within your extended self?

A good brand name is …

Easy to say, spell, read and remember

Fits the target market

Fits the customers’ culture

Is in line with legal requirements

Useful Branding Terms

Brand Awareness

Results from marketing efforts that place the brand in a consumer’s mind

Brand Image

The perceptions consumers have of the brand

Brand Loyalty

A stage in which consumers seek out a specific name and often are willing to pay a higher price for the product, less likely to switch

Brand Extensions

Brand extensions arise from a firm leveraging brand equity to sell new products using the same brand name

Co-Branding

Co-branding occurs when two brands agree to work together to market a new product.

Do brands have personality?

Brand Personality …

is set of human characteristics associated with a brand

allows consumers to connect with the brand

usually is associated with demographics (age, gender, etc.)

Five Major Dimensions of Brand Personality

Reference: Aaker 1997

Brand Personality

Sincerity

Excitement

Competence

Sophistication

Ruggedness

Brand Anthropomorphism

Humanization of brands i.e., making brands “human like”

Why do companies do this? Can you think of examples?

Brand Anthropomorphism (Volkswagen)

URL: https://www.youtube.com/watch?v=LB_4VkE2mns

Best Global Brands 2019

According to Interbrand, the top ten global brands in 2019 were:

#1 – Apple

#2 – Google

#3 – Amazon

#4 – Microsoft

#5 – Coca-Cola

#6 – Samsung

#7 – Toyota

#8 – Mercedes

#9 – McDonald’s

#10 – Disney

URL: https://www.interbrand.com/best-brands/best-global-brands/2019/ranking/

How can brands set themselves apart?

URL: https://www.youtube.com/watch?v=buH_vs7LFzw

On Monday (following Spring Recess)

Exam Review Day