Human Resource Management Human Resources Assignment

Chapter 8: Training Human Resources Chapter Review Book Title: Human Resource Management Printed By: Armand Ontiveros ([email protected]) © 2025 Cengage Learning, Cengage Learning

Chapter Review

Summary

Training is a process that provides people with the capabilities they need to do their jobs.

A strategic approach to training links organizational strategies and HR planning to various training efforts.

Training affects factors such as organizational competitiveness, knowledge management, revenue, and performance.

Global strategies must consider training as a key component, including intercultural competence training to prepare employees to respond more appropriately to situations encountered during global assignments.

Contemporary organizations are investing more resources into reskilling and upskilling their current workers to ensure skill and knowledge relevance.

Four types of training are legally required, basic/remedial skills, job/technical, and soft skills.

Of special importance, new hire orientation and onboarding are used to integrate new members into an organization and speed up their productivity.

The instructional systems design process consists of five phases: assessment, design, development, implementation, and evaluation.

Training needs can be assessed using organizational, job/task, and individual analyses, and then training objectives can be set to help the organization meet those needs.

Training design must consider learner readiness, individual differences, and learning transfer.

Training can be delivered internally, through external means, or via a combination of both.

Use of technology in training is increasing, and organizations should assess the pros and cons before adopting new technologies.

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Various organizations are taking advantage of training that uses technology such as web-based multimedia, mobile devices, MOOCs, simulation, and games.

Training can be evaluated at four levels: reaction, learning, behavior, and results.

Training evaluation metrics may include cost–benefit analysis, ROI analysis, and benchmarking.

Chapter 8: Training Human Resources Chapter Review Book Title: Human Resource Management Printed By: Armand Ontiveros ([email protected]) © 2025 Cengage Learning, Cengage Learning

© 2025 Cengage Learning Inc. All rights reserved. No part of this work may by reproduced or used in any form or by any means - graphic, electronic, or mechanical, or in any other manner - without the written permission of the copyright holder.

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