Discussions
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Chapter7.pptxITS 833 – INFORMATION GOVERNANCE
Chapter 7
Business Considerations for a Successful IG Program
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CHAPTER GOALS AND OBJECTIVES
Understand the difference between structured and unstructured data
Understand the difference between unstructured and semi-structured information
Challenges of unstructured data
Understand the concept of full cost accounting (FCA)
10 Key factors that drive the total cost of ownership (TCO) of unstructured data
Managing information
Understand how an IG-enabled organization is different from one that is not IG-enabled
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The Business Case for Information Governance
Difficult to justify
Non-existent short term return on investment (ROI)
Long-term view is essential
Reduces exposure to risk over time
Improves the quality and security of information
Streamlines the retention of information
Allows us to look at information costs in a different light
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Information Environment Challenges of Unstructured Information
Unstructured information (email, word documents, social media) is growing faster than the ability to effectively manage it and necessitates the use of different approaches than those used to manage structured databases
Amount of data growing 44 times existing size over next 10 years while unstructured information growing 50 percent over the rate of structured data.
Challenges unique to unstructured information include:
Horizontal nature – across the enterprise
Lack of formality
Management location
Ownership issues
Classification
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Information Environment Calculating Information Costs
Rising storage costs (short-sighted thinking)
Labor (particularly knowledge workers)
Overhead costs
“Dark information”
Costs of e-discovery and litigation
Opportunity costs
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Full Cost Accounting for Information Models
Total Cost of Ownership (TCO) Model
Return on Investment (ROI)
Full Cost Accounting Model (FCA)
Past, Present, Future Costs
Direct Costs
Indirect Costs
Flexible Application
Triple Bottom Line Accounting – Monetary, Environment, Societal Costs
Full Cost Accounting (FCA)
General and Administrative costs
Productivity Gains and Losses
Legal and E-discovery costs
Indirect Costs
Up-Front Costs
Future Costs
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The End
Copyright@ Geanie Assante 2019
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