Course:Information Governance; Discussion
saho7
chapter7.ppt.pdf
ITS 833 – INFORMATION
GOVERNANCE
Chapter 7
Dr. Geanie Asante
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Chapter Goals and Objectives
➢ What is the difference between structured
and unstructured data?
➢ What is the difference between
unstructured and semi-structured
information?
➢ Why is unstructured data so challenging?
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➢ Generally, what is full cost accounting (FCA)?
➢ What are the 10 key factors that drive the total
cost of ownership of unstructured data
➢ How can we better manage information?
➢ How would an IG enabled organization look
different from one that is not IG enabled?
Understanding the Changing Information
Environment
➢ Difficult to Justify
➢ Short term return on investment is nonexistent
➢ Long term view is essential
➢ Reduce exposure to risk over time
➢ Improve quality and security of information
➢ Streamlining information retention
➢ Looking at Information Costs differently
The Business Case for
Information Governance
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The information environment
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Challenges of Unstructured Information
➢ Data volumes are growing
➢ “Unstructured Information” is growing at a
dramatic rate
➢ Challenges unique to unstructured
information
➢ Horizontal nature
➢ Lack of formality
➢ Management location
➢ Identification of ownership
➢ Classification
Calculating Information Costs
➢ Rising Storage Costs (Short sighted thinking)
➢ Labor (particularly knowledge workers)
➢ Overhead costs
➢ Costs of e-discovery and litigation
➢ Opportunity Costs
Full Cost Accounting for Information Models
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➢ Total Cost of Ownership (TCO) Model
➢ Return on Investment Model (ROI)
➢ Full Cost Accounting Model (FCA)
➢ Past, Present, Future Costs
➢ Direct Costs
➢ Indirect Costs
➢ Flexible Application
➢ Triple Bottom Line Accounting – Monetary,
Environment, Societal Costs
➢ Full Cost Accounting
✓ General and Administrative Costs
✓ Productivity Gains and Losses
✓ Legal and E-discovery costs
✓ Indirect Costs
✓ Up-Front Costs
✓ Future Costs
The politics involved
ITS ALL POLITICAL!
Audience
Argument
Argument
Argument
I’m
Convinced!
Tools needed to establish facts about
the information environment
Find Unstructured Information across
enterprise
Combine Basic Metrics
Provide Sophisticated Analysis Use Dashboards
FACTS
SOURCES OF Costs of owning unstructured
information, cost reducers, and cost enhancers
Formal, communicated
and enforced policies
Automated classification
and organization
Defensible deletion and
selection content
migration
Data maps
Proactive, repeatable e-
discovery procedures
Clear corporate
governance
Managed and structured
repositories
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Outdated, Unenforced
politics
Poorly defined information
ownership and governance
Open loop, reactive e-
discovery processes
Uncontrolled information
responsibilities
Modernist, paper focused
information rules
Ad hoc, unstructured
business processes
Disconnected governance
programs
COST DRIVERS COST REDUCERS 1
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E-Discovery
Disposition
Classification and Organization
Digitization and Automation
Storage and Network Infrastructure
Information Search, Access, Collaboration
Migration
Policy Management and Compliance
Discovering and Structuring Business Processes
Knowledge Capture and Transfer
KEY FACTORS DRIVING COSTS
Giving unstructured information value
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Clean Information
Build and Maintain
Monetize
The IG enabled organization C o p y rig
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LEGAL
More Efficient Litigation
Standardized Legal Hold Process
Information Privacy
Reduced Information Discovery Costs
Improved Legal Posturing
Reduces Legal Risks
RIM
Efficiently within the law
Better management decision making
Business records more easily identified
Contribution to Knowledge Management Program
IT
Contributes to achievement of business objectives
Assist other business units achieve their goals
Reduces corrupted and duplicated data
Clean, accurate data
Promotes analytics in business intelligence
Improves communications with other business units
Improves database security
THE END
