Movie/TV Show Case Analysis

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Chapter6PerceptionsBB1.pptx

Chapter 6: Perception

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Outline : Perception

Perception and its determinants

Attribution theory

Three determinants

Errors/biases

Shortcuts used in making judgments about others

Applications of Shortcuts in Organizations

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Perception

What?

Process by which individuals organize and interpret their sensory impressions in order to give meaning to their environment.

Why?

based on perception of what reality is, not on reality itself.

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Components of Perception

Perceiver

Target

Situation or context in which perception takes place

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Components of Perception

Perceiver

Target

Situation

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Perception

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Attribution Theory & Determinants

Attribution theory

observe behavior

was internally (personal control)

externally caused (outside causes)

Determination depends on three factors:

Distinctiveness

Consensus

Consistency

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Determinants

Distinctiveness

whether an individual displays different behaviors in different situations

Consensus

occurs if everyone who is faced with a similar situation responds in the same way

Consistency

is there consistency in a person’s actions

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Attribution Theory &Determinants

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Attribution

Fundamental attribution error

underestimate the influence of external factors

overestimate the influence of internal or personal factors.

Self-serving bias

attribute own successes to internal factors.

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Selective perception

Can’t observe everything -we engage in selective perception.

Halo effect

draw general impressions on the basis of a single characteristic.

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Shortcuts Used in Making Judgments About Others

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Shortcuts Used in Making Judgments About Others

Contrast effects

Comparison to others

Example, an interview --- > pool of job applicants

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Stereotyping

Judging --basis of the group to which one belongs.

Advantage

Simplifying a complex world

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Shortcuts Used in Making Judgments About Others

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Employment Interview

Inaccurate perceptual judgments

Early impressions that become very quickly entrenched.

decisions change very little after the first four or five minutes of the interview.

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Applications of Shortcuts in Organizations

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Performance Evaluation

Many jobs are evaluated in subjective terms.

Subjective measures are problematic because of selective perception, contrast effects, halo effects, and so on.

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Applications of Shortcuts in Organizations

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Implications for Managers

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Helena Addae Ph.D

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