English Midterm Assignment
I am me
Chapter5.pptxNon-Verbal Communication
Chapter 6
University of Colorado Denver
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Importance of Non-Verbal Comm
Nonverbal accounts for 65%-93% of the total meaning of communication (Birdwhistell, 1970; Mehrabian, 1981).
What we do often conveys more meaning than what we say
Mixed messages: we believe the nonverbal more
Functions of Nonverbal Communication
Communicate information
Regulate interactions
Confessing emotion
Presenting the self/managing impressions
Express and manage intimacy
Defining, creating, and maintaining relationships
Intimacy, dominance, submissiveness, dismissiveness
Types of Nonverbal Comm.
Body movement – kinesics
Face & eyes
Posture
Gestures – fidgeting
Voice – paralanguage
Vocal rate, pronunciation, pitch, tone, volume, emphasis, rhythm, range
Unintentional pause, vocalized pause
Sarcasm
Silence
Haptics: Can be professional, functional, social-polite, friendship, love-intimate, aggressive or demand
Paralanguage: its not what you said, its how you said it
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Types on Nonverbal
Touch – haptics
Time – chronemics
Physical attractiveness
Clothing
Physical environment and artifacts
Homes, furniture, offices
Being touched less often, less affectionately – what does it communicate?
Someone oversleeping and showing up late for a job interview – what does it communicate about one’s work ethic
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Types on Nonverbal
Distance – proxemics
Personal space varies culturally
Territoriality
Barrier behaviors
Back away, put object between you, decrease eye contact, leave or counterattack
Refusing to sit next to someone when you are angry
May communicate intimacy or power
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Managing Your Nonverbal Communication Ethically
Remember that people trust your nonverbal over your verbal
Adapt your nonverbal communication according to each context, interaction
Reflect your real attitudes, beliefs, and feelings
Do not contradict the verbal message you are sending
Do not insult, ridicule, or demean others nonverbally
Managing Your Nonverbal Communication Ethically
Recognize that the meanings for nonverbal behavior vary with individual, contextual, and cultural factors
Examine how congruent or in harmony it is with the verbal messages you receive.
Ask for additional information if you are unsure of the meaning of nonverbal communication
Remember that not all nonverbal behavior is intentionally communicative
