5-10 Page Executive Summary (ESSAY) on Lecture Slides

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Chapter 5: Selecting Business-level Strategies

Understand and be able to apply the four primary generic strategies to the analysis of companies

Know the advantages and disadvantages associated with each strategy

Know the limitations of generic strategies

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Generic Strategies

A general way of positioning a firm’s business level strategy within an industry

Focusing on generic strategies allows executives to concentrate on the core elements of firms’ business-level strategies

The most popular set of generic strategies is based on the work of Professor Michael Porter of the Harvard Business School

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Generic Strategies

Two competitive dimensions are the keys to business-level strategy:

Source of competitive advantage - gain an edge on rivals by keeping costs down or offer something unique in the market

Scope of operations – target customers in general or seek to attract just a segment of customers

Four generic business-level strategies emerge from these decisions:

Cost leadership

Differentiation

Focused cost leadership

Focused differentiation

Generic Strategies

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Cost Leadership

Cost leadership: Generic strategy that offers products or services with acceptable quality and features to a broad set of customers at a low price

Economies of scale are essential

Expenses are distributed across a greater number of items

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Cost Leadership

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Cost Leadership

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The Yugo, for example, was an extremely unreliable car that was made in Eastern Europe and sold in the United States for about $4,000. Despite its attractive price tag, the Yugo was a dismal failure because drivers simply could not depend on the car for transportation. Yugo exited the United States in the early 1990s and closed down entirely in 2008.

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Cost Leadership

“Dell finds it hilarious that HP and Sony fund researchers to come up with new ideas.”

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“Steamrollered by Dell” Newsweek, February 21, 2005

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Cost Leadership

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Differentiation

Differentiation strategy: A generic strategy that attempts to convince customers to pay a premium price for its good or services by providing unique and desirable features

Using a differentiation strategy means that a firm is competing based on uniqueness, rather than price

Its success depends on offering unique features and communicating the value of these features to potential customers

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Differentiation

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Differentiation

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Strategy Formulation in Razor Industry

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Focused Cost Leadership and Focused Differentiation

Focus strategies: Generic business strategies that involve targeting a relatively narrow niche of potential customers

Focused cost leadership: A generic business strategy that requires competing based on price to target a narrow market

Focused differentiation: A generic business strategy that requires offering unique features that fulfill the demands of a narrow market

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Focused Cost Leadership

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Focused Cost Leadership

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Focused Differentiation

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Focused Differentiation

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Focused Cost Leadership and Focused Differentiation

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Best-Cost

A business level strategy followed by firms that charge relatively low prices and offer substantial differentiation

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Difficulty of the Best-Cost Strategy

Creating unique features and communicating to customers why these features are useful generally raises a firm’s costs of doing business

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Best-Cost

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Pursuing Best-Cost through Low-Overhead

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Stuck in the Middle

A situation where a business level strategy does not offer features that are unique enough to convince customers to buy its offerings

Its prices are too high to effectively compete on based on price

Lack a clear market or competitive pricing

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Stuck in the Middle

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Getting Outmaneuvered by Competitors

Firms often become stuck in the middle not because executives fail to arrive at a well-defined strategy

But because firms are simply outmaneuvered by their rivals

Strategies must adapt to changes in the general and industry environments

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Chapter 5: Key Takeaways

This chapter explains generic business-level strategies that executives select to keep their companies competitive.

Executives must select their company’s source of competitive advantage by choosing to compete based on low-cost versus more expensive features that differentiate their company from competitors.

Targeting either a narrow or broad market helps companies further understand their customer base. Based on these choices, companies will follow cost leadership, differentiation, focused cost leadership, or focused differentiation strategies.

Another potentially viable business strategy, best cost, exists when companies offer relatively low prices while still managing to differentiate their goods or services on some important value-added aspects.

All companies can fall victim to being “stuck in the middle” by not offering unique features or competitive prices.

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